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    MasterTech

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    10%

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    Ask the Community - MasterTech

    Take 5 Oil Change

    Take 5 Oil Change

    3.5
    (26 reviews)

    I'll take my five elsewhere! I am usually a big fan of Take…read more5 Oil Changes, and have used them all over the place. This time, I went online, and made a reservation, so I could hopefully be whisked to the front of the line! On the reservation registration webpage, they specifically ask what kind of car I'll be having serviced. I filled it all in, and got a confirmation of my appointment. I showed up, and ended up waiting in the sun for 25 minutes past my appointment time before someone comes out waves me into the bay, where I wait some more before someone comes and talks to me. It's the mechanic, with a compass tattooed on his hand. He said that my car is difficult to change the filter on without burning his arms and he'd rather just not do it, and encouraged me to get my oil changed at the dealership. I was stunned. I don't drive a Lamborghini or some exotic car. I was displeased that they had the opportunity to tell me that they didn't want to work on my car when I made the appointment online the night before. They had another great opportunity to tell me that they didn't want to work on the car when I showed up and waited in my car for twenty five minutes. Any time during that twenty five minutes I was waiting in front of their garage bay door would've been a great time to come and tell me to quit waiting, because they didn't want to work on an imported vehicle. Even after I got guided into the garage bay, and as I sat in the garage bay and waited, they could've come out and said something about how they're not into imports and go find a dealership. They wasted my time. I'm not coming back. They certainly didn't get a honk on the way out of the service bay.

    I don't normally take time to write reviews but I do want to give a big shoutout to Julian and Rob!…read moreThe service i received was stellar. Both were very informative and transparent and I will definitely bring my car back to this location for future services.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.7
    (58 reviews)

    I gave a 4-star review because the experience was decent, but not exceptional. On a Saturday…read moremidday, there was no line, so I got in quickly for an oil change. The team was friendly and explained everything well, including their recommendations for additional work. However, there were a few issues. They said they would add air to my tires since the tire pressure light was on, but it never happened. I felt like I had to watch closely to ensure things were done correctly. Since I was in a hurry, I didn't mention the air pressure again and ended up going to Discount Tire later to fix it. Another issue was with my information in their system. I'd never been there before, but somehow, they already had a profile for me with incorrect details. The name on my receipt was a mix of my last name and someone else's, and the email address on file wasn't mine at all, but they had my correct home address. I Thankfully, I asked for a printed receipt, or I wouldn't have caught this. My suggestion for the customer/shop is to double-check customer information in their system and verify it with the client to avoid confusion and ensure receipts go to the correct email address

    Immediately tried to upsell me wipers without even looking at mine which are 2 months old. I have…read morehad several bad experiences here each time hoping the next would be better but unfortunately not. The tech Gian was quite rude when all I asked him was to let me know if it would be to difficult before he started because the last time I was there it took over an hour and the guys seemed like they had no idea what they were doing. You are better off going to another location. Please avoid this one. Definitely not worth the risk when you can find better service down the street.

    MasterTech - autorepair - Updated August 2026

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