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    Firestone Complete Auto Care

    3.6 (21 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Over heated engine and the belt that fell out

    I wish I could give no stars. I paid over $800 dollars here. I got 4 new tires, an oil change, and an alignment. Not even five minutes after leaving my battery light turned on and my car overheated. After pulling over at the side of the road the belt under my car was hanging out. We called for them to tell us they were about to close and for us to figure it out. No apology or anything. I have tons of pictures and documented everything. A tire had to be removed on the side of the road for my boyfriend to put the belt back on. Luckily someone helped us with a jack and tools.

    This is the storefront

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    7 months ago

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    3 months ago

    Brian served us very quickly, efficiently, and made us feel like the car was in safe hands.

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    8 months ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Review Highlights - Firestone Complete Auto Care

    Called at around 12:30 on Sunday to ask how long it would take for an alignment was told by Ron about a hour and a half.

    Mentioned in 3 reviews

    Read more highlights

    Midas

    Midas

    (49 reviews)

    Bad service and the lady in front would not even bother checking if my car has been in service…read morebefore Firestone say yes

    I had a confirmed appointment for 7:30 AM and arrived at that time . I waited nearly an hour before…read morePaula finally arrived around 8:20 AM. When I asked what happened, her response was "life be lifing." That was the first sign that there was going to be no professionalism or accountability for the delay. Because what does that even mean?! I explained that I had a confirmed appointment at 7:30, and instead of acknowledging the mistake or apologizing, Paula immediately became dismissive and implied that I was lying about having an appointment. When I showed her the confirmation, she brushed it off and said they "just put her name there." Being accused of being dishonest when you have proof in front of you is incredibly disrespectful and unprofessional. At that point I made it clear that all I wanted was a simple apology for the delay. Instead of showing any accountability, she responded by telling me that if I had the week she had, I would understand. While everyone has difficult days, that is not an excuse to treat customers poorly or dismiss their time. People make appointments because their time matters. I arrived early and ended up staying until 9:00 AM, which caused me to miss other commitments. The issue was not just the delay it was the tone, attitude, and complete lack of customer service. Being rude, dismissive, and accusing a customer of lying when they are simply asking for basic respect is unacceptable. Management should be aware of how customers are being treated here. A simple apology and professional communication would have resolved the situation quickly. Instead, the interaction was unnecessarily confrontational and disrespectful. No customer should be spoken to this way when they show up on time for a confirmed appointment. I've been a long-time customer of Midas at this location, so it's very disappointing!

    Take 5 Oil Change

    Take 5 Oil Change

    (25 reviews)

    I'll take my five elsewhere! I am usually a big fan of Take…read more5 Oil Changes, and have used them all over the place. This time, I went online, and made a reservation, so I could hopefully be whisked to the front of the line! On the reservation registration webpage, they specifically ask what kind of car I'll be having serviced. I filled it all in, and got a confirmation of my appointment. I showed up, and ended up waiting in the sun for 25 minutes past my appointment time before someone comes out waves me into the bay, where I wait some more before someone comes and talks to me. It's the mechanic, with a compass tattooed on his hand. He said that my car is difficult to change the filter on without burning his arms and he'd rather just not do it, and encouraged me to get my oil changed at the dealership. I was stunned. I don't drive a Lamborghini or some exotic car. I was displeased that they had the opportunity to tell me that they didn't want to work on my car when I made the appointment online the night before. They had another great opportunity to tell me that they didn't want to work on the car when I showed up and waited in my car for twenty five minutes. Any time during that twenty five minutes I was waiting in front of their garage bay door would've been a great time to come and tell me to quit waiting, because they didn't want to work on an imported vehicle. Even after I got guided into the garage bay, and as I sat in the garage bay and waited, they could've come out and said something about how they're not into imports and go find a dealership. They wasted my time. I'm not coming back. They certainly didn't get a honk on the way out of the service bay.

    Fast. Friendly. Professional. Need I say more?…read more (Virtual honk for great service) Thank you!

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (58 reviews)

    I gave a 4-star review because the experience was decent, but not exceptional. On a Saturday…read moremidday, there was no line, so I got in quickly for an oil change. The team was friendly and explained everything well, including their recommendations for additional work. However, there were a few issues. They said they would add air to my tires since the tire pressure light was on, but it never happened. I felt like I had to watch closely to ensure things were done correctly. Since I was in a hurry, I didn't mention the air pressure again and ended up going to Discount Tire later to fix it. Another issue was with my information in their system. I'd never been there before, but somehow, they already had a profile for me with incorrect details. The name on my receipt was a mix of my last name and someone else's, and the email address on file wasn't mine at all, but they had my correct home address. I Thankfully, I asked for a printed receipt, or I wouldn't have caught this. My suggestion for the customer/shop is to double-check customer information in their system and verify it with the client to avoid confusion and ensure receipts go to the correct email address

    Immediately tried to upsell me wipers without even looking at mine which are 2 months old. I have…read morehad several bad experiences here each time hoping the next would be better but unfortunately not. The tech Gian was quite rude when all I asked him was to let me know if it would be to difficult before he started because the last time I was there it took over an hour and the guys seemed like they had no idea what they were doing. You are better off going to another location. Please avoid this one. Definitely not worth the risk when you can find better service down the street.

    Firestone Complete Auto Care - tires - Updated May 2026

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