The drinks are awesome and so refreshing. Amazing service and the whole atmosphere was so friendly!!

To begin my gf has been coming to this spot for years now with no issue. I ordered a pina colada frappe and my gf ordered a brown sugar milk tea. Before that she had originally ordered the dirty horchata but he explained that it had a shot of espresso. Because of this my gf told him she wanted the brown sugar one instead, he responded with I'm just letting you know what you're getting into in a rude way. After paying he grabbed our receipt and roughly placed it on the counter. While waiting for our drinks we overheard them talking loudly about my gf saying how they were live streaming and how they were gonna show how "mean" my gf was being to millions of people. He told his co-worker how he's been working there all day and he was just trying to help despite my gf being "mean". We didn't confront them or start a scene and I'm not sure what she said or did wrong but it was overall a horrible experience. We still tipped them even after he was rude, they need better customer service as we will not be returning. read more

First time customer and was very impressed by the fantastic service from a very kind staff!

Today we had a really bad experience at this place. Really bad customer service. The employee was really rude and when I told him that's not the way to treat his costumers he said that's the way he was. Also told me I was banned from the place. I told him I was putting a review on yelp he came out to apologize and tried to make me happy. I told him I was not changing my mind and then the owner came out to tell me she was sad and that I was not supporting her because I was giving them a bad review. I told them I was not going to keep arguing with them in front of my kids I asked them to please give them my drink so we could leave. The owner kept saying I need to understand them because they work 24 hours which I understand but still the way we got treated and coming from the owner is not okay. read more

Super nice dude running this spot with tasty chewy boba pearls. With the namesake of Matcha I think I expected a wee bit more in that department. I would have loved to see more options and potentially more of a fresh whisked/ceremonial style matcha to have in a late. but they have made a regular out of me! read more

Found this place and ordered and a chia tea and a matcha. Neither of them were good. Was very disappointed and won't go back. read more

Matcha Boba - Now I'm getting harassed for speaking my mind on this company. I didn't come from any other business. - Bubble Tea Near Me - Thousand Oaks, California

Just had the most delicious drink here! It's the biscoff latte! Its a beautiful balance of expresso, sweet creamy goodness topped with a biscoff cookie. Just for kicks and giggles, I read the small amount of low ratings on this place and came upon one written by Rick G. His claims were erroneous to say the least. All the years ive patronized this place, ive never had a bad experience here, whether that be with the owners or the drinks themselves. If I didn't like a drink, they made another one for me. They recieved spotless A ratings from the health department along with several praises from fellow customers. So, when I say that there's no way this guy saw the owner smoking in the back, i mean it! The owners are straight as an arrow and take great pride as a successful small business. Rick G. Is most likely a disgruntled customer and wanted to take it to another level by making up a lie. I go to the gym here almost every day and can confirm that unfortunatly, there ARE people who do in fact smoke in the court yard here and it can sometimes make its way into some of the restaurants. And yet, i still enjoy the establishments here at Jans Market. read more

Matcha Boba - I drank it so fast! I had the jasmine milk tea, my favorite! - Bubble Tea Near Me - Thousand Oaks, California

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I always get the summer passion and it is alway very yummy! The tea is freshly brewed so you can taste the quality. It only comes in a large but it's so good that you will want a large anyways. The boba is good in chewy texture but just average in flavor. Additionally, the lady making and taking our order at the register was very kind and had our drinks ready fairly fast. The best boba tea in thousand oaks! read more

Matcha Boba - Summer passion with boba - Bubble Tea Near Me - Thousand Oaks, California

We arrived excited for matcha boba last night, but the staff closed early and refused to open despite knocking. Calls for hours went ignored too. Poor customer service--better luck next time. read more

awesome service and awesome drinks go see my man Ben very tasty stuff and really good customer service I really enjoy coming here and enjoying these drinks read more

We love this place. The staff is really kind and the bobas are really good and delicious read more

Matcha Boba - Cookies and cream boba is a must. The staff is really kind and diligent to help you to choose the best option for you. We love this place - Bubble Tea Near Me - Thousand Oaks, California

This place deserves all the hype. They literally are the only boba place that makes it Gym friendly even let you scan the barcode for the protein powders and stuff. It's great never heard of a Boba place with protein powder, but it taste amazing. read more

This place is AMAZING. Whatever you want they will make it for you. They have a super versitile menu and they are so friendly and professional. I love the milk teas, the hot teas, and the taiyaki is sooooo good!10/10 read more

Visited on a Sunday night before going to the Reign of Terror. We wanted boba before going in so we ended up here. It's a nice and small place. Looking at the menu there was a lot and were very curious because some of the drinks are pretty niche to their own native origin and were surprised to see them. For eexample one of the drinks was the Pink milk from Thailand and they had their own Halo Halo. I wanted extra extra caffeine so i got their new redrbull infusion with matcha foam. Their boba geeat texture, soft (enough where it isnt mush in your mouth but not hard where ur biting on gummy bears) and chewy just how it should be. It was an interesting combination and i enjoyed it. By all means I am no professional but i have worked in the boba industry for a decade and have been going to boba shops for more than that. So i hope this review holds some weight. Also had a wonderful conversation with the owner and his wife. They were very nice and detail oriented with their recipes. 10/10 would recommend! read more

Matcha Boba - Redbull infusion with Matcha Foam - Bubble Tea Near Me - Thousand Oaks, California

Had a great experience at Matcha Boba! Ordered the Thai tea, caramel milk tea, and the halo-halo, and everything was delicious. The Thai tea had a nice balance of flavor--smooth, creamy, and just the right level of sweetness. The caramel milk tea was rich and flavorful, with a nice caramel taste that blended well with the milk tea. The real highlight, though, was the halo-halo. It was super refreshing and had the perfect mix of textures and flavors. The ube, ice cream, and toppings all came together really well, making it a must-try. The presentation was also great, making it just as fun to look at as it was to eat! Unfortunately, they were out of boba when we ordered, but the owners were incredibly kind and apologized for the inconvenience. Their hospitality made the experience even better, and it's clear they really care about their customers.The service was friendly, and the drinks were made quickly. Definitely planning to come back to try more drinks! read more

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They have a bigger menu now, they got halo halo and as a Filipino this brought me joy. I don't have to drive to LA or Oxnard. They even got pandan and ube. read more

Matcha Boba - Halo-halo - Bubble Tea Near Me - Thousand Oaks, California

Delicious boba, exotic treats, and a hard working husband and wife team: caring, funny, always a pleasure visiting this establishment. Come for the food, stay for the excellent treatment by Ben and his wife. One of my favorite hidden gems in the area. - Jack Austin read more

Amazing spot to get Boba ! The owners are very welcoming and warming people. My boys wanted boba after soccer game and we searched places near , two places came up one closer and Matcha boba was farther. Boys decided to check Matcha boba and we did not regret! Must visit place. Saving it for next time when we visit this area! read more

This place is such a wonderful stop after the gym, they offer protein powder to add to any of their drinks, exotic snacks, & the workers are so kind. Absolutely wonderful place !! read more

Matcha Boba - Boba - Bubble Tea Near Me - Thousand Oaks, California

Great boba with so many choices. I went with ube.. Amazing! They also had snacks. Waffles with Nutella were our favorite. Went there with my daughter's soccer team and they were very patient and accommodating to our large group. Will be back whenever we are at Janss marketplace. read more

Soooo good!! Will be coming back, workers are so sweet too. Love their brown sugar milk tea.

Yay! good boba in Thousand Oaks! Pleasantly Surprised They have Apple Pay! Lavender milk tea was good, boba had a nice bite. Easy parking Solid boba tea place! read more

I'm surprised that this place doesn't have more reviews. Every time that I come here, it's pop popping with people, especially, the last couple of times. I know that because of COVID they kindly ask customers to wait outside ... and there's always people waiting for their drinks, so, a little surprised that the number of reviews aren't higher because it's clearly popular. Friendly service and not a bad wait. The last time I was here, the employee said it would be about 15 minutes and I got it sooner than 15 minutes. This is probably my favorite place when I have a craving for boba and I'm in the area. It's quite a ways from where I live, but whenever I'm in the neighborhood, I always stop in. I usually get the milk tea boba (50% sugar)... I love, love, love that you can adjust the sugar level to your liking. Their boba is SO fresh and the milk tea is just perfectly balanced and delicious. I also really like their Taro Milk Tea w/ almond milk. I had never tried taro before and had always been curious what it tasted like. Now, I know and will probably order it again because it was INCREDIBLE. If you live in the area and want a delicious pick me up - I totally recommend checking this place out. read more

Matcha Boba - Bubble Tea Near Me - Thousand Oaks, California

I'm obsessed with boba, and this is hands down my favorite place to go! Their milk tea is delicious, they have a lot of options and specials, and everyone who works there is super friendly! They also have a small assortment of fresh baked pastries, which is a nice bonus. I highly recommend you give it a shot. read more

The boba here was delicious! We got the Pandan Coconut Milk and the seasonal Thai Tea with Egg Nog. Both drinks have so much flavor with perfect sweetness and the boba pearls were on point. The whole experience was topped off with some of the best customer service I've ever experienced. They were so inviting and personable, really taking the time to make sure we got a delicious drink. Needless to say they got it to the T! Thank you so much! read more

my boyfriend, some friends and I all went to the gym and were craving some boba. Hands down best boba and amazing service! Plus it was all decorated for Halloween which was so cute. If you're wanting some boba and are nearby, this is the place to go! read more

Great customer service people that are working are nice the boba is really really good

I wish our experience could've been better but unfortunately it was not. For context, my mom had a friend who had given her a gift card to Matcha sometime Summer of last year for $20. Something happened with the processing of the gift card to which he was charged $20 but there was a processing error, to which there was a charge but no money was put onto the gift card. One day we wanted to get boba and went to Matcha and the girl at the time who swiped our gift card, realized that there was no balance on the gift card, but we had a slip of paper saying that there was $20 spent on the gift card (as it should with activated gift cards) as a proof of purchase. The girl honored the total since she had remember our friend who purchased the gift card. Fast forward to today, about $8 is left on the card and my mom and had lunch and were in the mood for some boba. We get to the counter and noticed it's two new people working. The man takes our order and we show him the gift card WITH the proof of purchase, WITH a note the girl left explaining the whole ordeal. He swipes the card after tendering and say that there was an error. We show him the note on the card from the girl explaining the situation with this gift card. He then proceeds to tell us that since that summer, all the people working then at Matcha are gone and that he and the lady who was working with him are the new owners and that this gift card amount doesn't apply now. Seriously? We have literal proof that this gift card had a balance and an error in processing. He then says to my mom, who's an honest woman, that anyone could've signed this note explaining what happened last year. Him and the lady almost started berating my mother saying there's a lot of people here and they have to make orders. If they had been nice, we could've come to a compromise and left with boba in hand but no. We left upset and telling them we would never come back. And to be honest, there's better boba places in town anyways. So I'm urging you all not to go here. Edit: After reading what the owner has written in response to this, I'm still upset. My mom didn't use any abrasive words to them. She would never say that to anyone, let alone people we don't know. I'm sad that this business is run by different people now. The boba and flavors are subpar. Go to Azuki's, A Tea Thing, or Teddy Boba which just opened in the mall. read more

Matcha Boba - The gift card with literal proof that it was paid for, but had an issue in processing. - Bubble Tea Near Me - Thousand Oaks, California

Great Halo Halo - lovely presentation and very yummy. The service was great and worth the wait. read more

Matcha Boba - Yummy Halo Halo at Matcha Boba. Lovely presentation and great tasting dessert. - Bubble Tea Near Me - Thousand Oaks, California

Best boba in Thousand Oaks I got the House matcha frappe drink with popping boba (which I love and not all boba places serve). The drink was good on the hot day I ordered it, but there wasn't a strong enough matcha taste for my liking. The price of the boba was typical; if you ordered a frappe, that does cost more than normal boba drinks. I would say that the size of the drink was a bit disappointing. For the price I paid for, it tended to be on the smaller end of the scale. The employees were very friendly. All wore masks. The drinks were made in a timely manner. The location of the boba place is a bit more hidden than I anticipated, location-wise. Overall, if you reside in Thousand Oaks, this is probably the best boba you'll get in the area. read more

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I entered and ordered an horchata milk tea boba but she made a chocolate milk tea boba. And when I told her I was allergic to chocolate she proceeded to say it's better than horchata and didn't care at all what I had told her. After I insisted that if she would make me another one cause it wasn't my order but she just ignored me and left to the back without saying a word. read more

Very friendly staff. My daughter had a Boba Milk Tea, and it was very delicious!!! Very friendly staff. My daughter and I had Boba Milk Teas , and it was very delicious!!! read more

Coconut Acai Frappe. Friendly service and yummy drinks. The presentation is everything as you can see. The frap is coconut flavor with fresh fruit on top and a honey drizzle. My daughter got the cookies and cream frap w boba and she loved it. read more

Matcha Boba - Coconut Acai Frappe - Bubble Tea Near Me - Thousand Oaks, California

It is definitely the best Boba in town put it like this. I never liked Boba until my eight year-old daughter. Let me try hers and now I'm a fan. The owners are very friendly and innovative with their menu always a pleasure to stop in!!! read more

Matcha Boba - Cookie and cream frappe with boba and peach boba tea!!! - Bubble Tea Near Me - Thousand Oaks, California

I have gone here a few times when I was at the Janss mall. I'm giving three stars for the friendly cashier. The drinks are a little below average for the area. There are better places around. read more

BEST BOBA IN TOWN! Love the space and boba taste of this place The power couple who run this place make it such a treat to take my family: They remember my bonus daughter's order every time. Love that we have this place to make great memories playing connect four great ambiance enjoying THE BEST BOBA. read more

This is our favorite boba place! The owners are extremely caring and try their best to provide you with exactly what you want. It is rare nowadays to find a business that actually cares about their customers, but this establishment really does. They are on top of all of the viral trends so if there's something you see online that you want to try, chances are that this place has it. Everything we have tried here is delicious. Try it- you won't regret it! read more

Fun little boba shop we found after having dinner in the Janss Marketplace. Not the best boba I've ever had, but pretty good for a random boba shop we found. The strawberry fruit tea was delicious, especially when I added in the strawberry popping boba. The Taro Milk Tea was good, but something seemed to be missing to push it to that next level. Parking is easy in the structure next to the center. Worth a stop when you're already in the center. read more

Coming from Bakersfield and my kiddos saw boba and we had to try it! Safe to say we were not disappointed! Staff is super nice and accommodating! Would definitely come here again! read more

Matcha Boba - Strawberry Lemonade with strawberry popping boba! She loves it! - Bubble Tea Near Me - Thousand Oaks, California

I like getting slushies since they are refreshing. I noticed they also have other goodies in the fridge which is nice.