I come to Matchbox often because the quality of the food is good and consistently so. I come to this particular location to meet up with a long time friend and colleague who lives along the yellow line on the Metro. Though I have eaten at the Rockville and China Town locations, previously. We sat down to catch up and have a nice lunch. Jon was our waiter and he was great. He check on us, but was not pushing us, as we had not met up since October and had a good bit to catch up on, before we ordered. He was attentive but was not a hovering waiter, so good on you Jon! We both had the different kinds of burgers which were good. The meat was cooked as ordered, and the french fries came out hot, so I was happy. To be fair though, I think the pizzas may be the way to go, most of the time for lunch. But I had had a pizza for dinner the night before at home, and wanted to change it up, a bit. read more

I placed an uber eats order worth $149 in value & 2 of the items in my order was missing. Uber eats instantly provided the refund however I called Matchbox at Pentagon City to attempt to speak with the manager. unfortunately I was left on hold for 21 mins as they could not be bothered to take the call. Due to the lack of courtesy regarding ownership of their mistake, I would not recommend this location as it's poorly managed. read more

Completely enjoyed chicken pesto cremini mushroom. Best pizza in this area. Definitely going back read more

This place was so bad I'm writing this review here at the table so the waiter can see it. Came in and waited 15 mins for a table when tables were open. Sat to order and waiter was visibly annoyed when we asked for split checks, which he didn't do anyways. Pizza came out cold, not warm, room temperature cold, which means it was ready way before we got it. Salad came 10 mins after the pizza. Went to close my OPEN TAB at the bar after waiting for a drink for 20 mins. Came in looking to have a great time and spend some money left regretting wasting my time. I wouldn't come back here ever again. read more

Food was amazing as always and Kevin was a fantastic server!! Thanks for a wonderful meal!

This place was AMAZING!!! Awesome food with an FUN atmosphere. We had a ball! Thank you!

I really appreciate the great customer service that was provided by Solomon the manager. He was very positive and professional during a time that was very busy. We need more people like him managing restaurants and connecting with customers. Max read more

The food was so fresh and flavorful! I have been to matchbox before in One Loudon and this one definitely stands up to it. Our server Trevon was so kind and attentive, I would definitely come back here again and again! read more

The pizza was absolutely awful. It tasted like a piece of dried cardboard with tomato paste and cheese, and was completely dried out. It is such a shame because the quality used to be phenomenal at the Md and DC locations. read more

Bad customer service. I waited at the front service for more than 30 min just to get a seat. Even after that the way they approach us was really rude. read more

We were walking around trying to find a yummy restaurant and Matchbox absolutely DID NOT DISAPPOINT! Not only was the food super good, but the service was great. We will definitely be back. read more

The food and drinks were excellent. Carlos in particular offered excellent service. Can't wait to come back.

Carlos was great, pizza was crispy, wings were fresh out the fry, everything was amazing

I'm a big matchbox lover and frequent this location often. The food never disappoints and the wait times typically are very minimal if there is even a wait. If you go ask for Hector he was wonderful on my last visit very helpful and quick with any request for refills or extra items. read more

Our pizzas were tasty. We dined in on a Weds around 6:00pm. Not too busy, wait staff from the hostess stand to our server seemed annoyed to have patrons. But we made the best of it and are appreciative of their kitchen crew, because they created good food! read more

The food surprises every time - great job! For some reason, the place seems like a giant food box with no soul. The meals I have had, though, have been mostly a real treat and far better than expected. The appetizer crab and avocado is fantastic for a group, the salmon and spinach salad is wow (and, for Weight Watcher types, basically 2 points total!). The ribs were pretty sweet but plentiful and fell off the bones easily. Service is good but not amazing, though the people seem nice. read more

Great service, plenty of shade and great views from the outdoor dining area.. Onto the food, I ordered the Matchbox skillet. scrambled eggs | fire roasted chiles | sausage | cheddar | breakfast potatoes | grilled garlic baguette. Not too many complaints, the food was seasoned nicely. I did get tired of the scramble before long, I would have preferred just regular scrambled eggs with sausage and other ingredients on the side. My date had the BBQ bacon burger and he said and I quote "this is the best burger I've ever had" I enjoyed a classic bloody Mary with my brunch and it was pleasing as well. read more

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I've been here a number of times. Most recently for lunches with family who are picky eaters. Some of my first upfront pluses: *A real lunch menu!!! Matchbox offers brunch but happily for brunch haters like me, you can still order a lunch menu item. Thank you *Expansive lovely space. Two huge stories of seating means you'll likely be able to get a table *Pretty good pizza! I often shy away from a 10" personal pizza because at other local spots that means 1/2 your pizza is the outer crust ring. Not so, here and I really respect and appreciate that. I got their margarita with pruscuttio added after cooking and just gobbled it up. Basil, fresh moz, tasted like they used the sanmarzano tomatoes, the lack of big crush would be the only thing that others might critique it on, but as mentioned it was a highlight for me. Their pepperoni on pizza is really really good - small pepperonis that toast right up in their hot ovens. My in laws really loved their pizza. I got their house white, which was a good amount of pour but meh on taste ( I didn't ask the varietal of grape). I've been here previously for happy hour and another parent lunch and we're always pretty happy leaving. read more

Matchbox had always treated me well and has yet to let me down. I've been to several locations (Pentagon City, Merrifield, and DC) and the food has been top notch every time. *Chorizo Burger - pretty good choice if you love chorizo *Crispy Chicken Sandwich - this was a pretty good sandwich but I have to say that the deviled egg spread really didn't add much to it. *Pizzas - didn't order one this time around but their pizzas have always been good. I suggest getting a pizza for each person if you're a hungry group. *Burgers - for a pizza restaurant their burgers are very good. Something that I definitely did not expect. Highly recommended :) read more

matchbox - Chicken sandwich - Pizza Near Me - Arlington, Virginia

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After a tough day, I was desperate for happy hour, so I stopped by Matchbox in Pentagon City (don't judge, it's right at the top of the escalator from the METRO at Pentagon City!) They've got some awesome Happy Hour specials so I decided to partake! The place was pretty packed, but I found a seat at the "flat-tops" in the bar. For a drink I ordered their $7 Cucumber Gin & Tonic and for some food, I got their Crispy Calamari with jalapeño jelly and the Main Crab Dip with freshly fired flat bread. The drink showed up in literally a couple of minutes and both appetizers were served within 5 minutes from my drink arriving...with a big smile from the food runner. The drink was VERY "cucumbery", but tasty with the Jack Ruby Tonic. The calamari was crisp and that jalapeño jelly was the bomb! The crab dip had big chunks of crab and the bread was so good. My server was Emily and she did a great job even though she was busy working lots of tables! Very friendly and checked up on me a lot to see how I was doing. Overall a great time. Stop by and see for yourself....after all it IS at the top of the METRO escalator read more

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We met a friend here for dinner after getting some holiday shopping in; the entrance to the restaurant is outside of the mall so don't get lost trying to find the place! We were sat rather quickly and given the happy hour menus. They have a decently priced happy hour menu for drinks and snacks. We ordered the wings appetizer (Old Bay) and overall were happy with the flavor. The wings themselves were pretty small and kinda sad looking; slightly overcooked as well. Could've used some ranch as well but we were never offered ranch just given blue cheese (bleh). Would not order the wings again. I went with the chicken pesto pizza and it was just ok as well. The chicken was really dry. A friend tried a slice and she said the same thing re: the dryness of the chicken. Oh well. The beer was nice and cold though! read more

I have no idea if the food here is any good, but can say with absolute certainty that the customer service is complete garbage. The host was rude and looked pissed off that a customer interrupted his conversation with the other host by walking in the front door. After being seated, I waited for 15 minutes and couldn't get the attention of any wait staff. Several of them were around, but they all must have recently completed "avoid acknowledging the customer" training. I just gave up and left. Matchbox, you are banned forever, but something tells me it won't really be that long. You'll put yourself out of business soon with your terrible customer service. read more

Service was terrible and food was not good. The staff service was trash and no good customer service.

Well, it's a mixed experience but with a very good ending. The service from our server Chris was very good. The Apple and Pear salad is an absolute winner... However, both my add-on salmon and my buddy's steak were overdone despite specifically asking them to be med-rare. The fine manager Lulu made it alright. Btw fairly high noise level. read more

matchbox - Pizza Near Me - Arlington, Virginia

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I've heard that a ton of people hate this location, but I've been here 10+ times and have yet to have a bad experience. Yes, sometimes the service is slow. But it's almost always validated by the crowd and time of day so give them a break. The food is consistently delicious (minus the cinnamon buns) and the happy hour is great. I'd recommend the spinach and artichoke dip, mini burgers (regular sized ones too), and any of their pizzas (tip: you can do half and half of any of them!) Pentagon City doesn't have a great amount of above average restaurants, but this is one of them for sure. read more

This place deserves to close. I have semi-enjoyed Matchbox for several years and almost always get two pizzas, including my favorite one, the fire and smoke. This time, it was absolutely awful. Poor service. Greasy, minimally dressed pizza. Tough, leftover crust. Plus, one of the booth seats came apart on this couple dining nearby. That happened to me the last time I came and I nearly fell on the floor as I exited the seat. I now know that the staff knows of this problem and is choosing not to fix it. I am done with this location and look forward to a new business in its place. read more

Service is extremely slow. Walked in wasn't that busy. We were about 1 of 8 tables with three servers managing them all. We were sat and it took about 15- 20 minutes for our server to come take our order. Our drinks came out fast after that. But then didn't see our server for about 45 minutes. Not tell our food was delivered by this time our our drinks were empty. took about 15 minutes to get our new drinks only for them to be wrong. When we asked about the beers served, the server made up some lame excuse. Then walked away not offering to correct the issue. We didn't push the issue as by this time we were done with our meal and ready to go. We had already been here long enough. All in all the food was good but the service was horrible. read more

Slow service. Mediocre food. The minute you have to apologize for slow service should be the moment that you offer some thing free to those diners (small appetizer, discount, free drink etc.). Simply stating the obvious- that the food is taking longer than it should- just isn't enough. It took forever for our entrees and then what seemed like forever again for one milkshake for dessert. Our server was rarely around- she was impersonal and unconcerned. This experience tracks for all of my visits to Marchbox over the past few years at their various locations. Nor sure why I keep thinking that they'll eventually do better... read more

We had a dine in at this restaurant. Restaurant has a lot of space. No worry about social distancing. Food is good with reasonable price. read more

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Food was mediocre and extremely overpriced. Pizza just so-so: thin, floppy crust with no char. The Matchbox pizza was supposed to have bacon but was mostly pepperoni. Service was on the slow side. Elevator is broken so if you have mobility issues, you'll have to climb stairs. to seating on upper floors. Happy Hour pricing doesn't apply anywhere but the bar, which is bad business; it's a disincentive to bring large groups after work because unless they can all fit at the bar. read more

This was one of the busiest Matchbox restaurants we've been too, but that didn't cause issues with the quality of food, nor the service. The place looked great and offered excellent tasting food, which was plated perfectly. Service was decent as well. Prices are fair for what you get too. read more

matchbox - 3 Mini Burgers - Pizza Near Me - Arlington, Virginia

Stopped by for a late dinner with my husband and we were not at all disappointed. They have the best pizza I have tried so far !!!! I loved the fire and smoke, will definitely be returning :) I'll also definitely be asking for our same server Kevin, he did amazing. read more

Happy hour review only... I was waiting at the mall for my fiance to come meet me at Costco down the road, and I knew I had some time to kill as he drove downtown in rush hour traffic. Matchbox lured me in with their happy hour cocktail menu posted outside, so I decided I'd drop in for a quick drink. Note that happy hour prices are ONLY honored at the bar area. Naturally the bar is going to be completely packed as a result; that's to be expected. What I did not expect was the bar to be so mindblowingly understaffed that it took me roughly 20-25 minutes to receive my drink. 15 minutes sitting there waiting to be acknowledged, then another 5-10 waiting for the drink to be made. When I finally got my cucumber gin and tonic, I downed it and got the hell out of there. The drink wasn't bad and I would have tried another cocktail or two if I'd had another hour to sit around and suffer through the excruciatingly slow service, but I didn't. Schedule more bartenders for the happy hour shift. For the love of god. read more

We came here for Happy Hour to try and grab some grub and drinks. There was a wait, but they gladly seated us upstairs. Little did we know that the Happy Hour menu was NOT available upstairs. No biggie, we politely asked to be reseated and got a table on the main level. They offer $5 Draft beers during Happy Hour, as well as a variety of appetizers. Our server Kristina recommended the mini burgers, so we ordered those along with some Calamari. The food was okay, as we're the drinks. We weren't totally impressed with the overall experience. Everything was okay, but nothing really stood out as over the moon amazing. I'm writing a neutral review. I would come back, but I'd like to check out some other places in the area first. Be sure to get there before 7pm to enjoy the Happy Hour. read more

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It was ok. Taste like a chain now. But something quick you can sit down and people watch is was great after a day of shopping. Kind of like a upscale TGI Fridays. read more

Hector did an amazing job serving us. We enjoyed our meal at MATCHBOX. We had the personal pizza and the miso salmon . We had a great time and hope to stop by every time we are in the DMV area. :) read more

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Matchbox is a fun place to enjoy happy hour at. My favorites are the shrimp and grits and jalapeño margarita... oh my! read more

matchbox - Pizza Near Me - Arlington, Virginia

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I had dinner at this location for date night with the hubs, and our experience could have not gone any better. We don't go out much since Covid, so our date nights are numbered. From the servers to the food we were amazed by the warmth and hospitality. A female Manager checked up on us and she was very friendly and personable. It is rare to see a manager that is involved with operations, and supporting her team. We will definitely be back for a special occasion. read more

Came here for a birthday party with 10-13 people and I have never left the place so disappointed with their terrible service. So the dinner party started around 8pm, which they seated us on the second floor. We had two servers. The female server started off by taking people's drink orders and some people ordered their food. Once drinks arrived to the table, people wanted to order their food. This is where the terrible service starts. The female server starts taking orders on one end of the table, and the male server begins taking orders on the other half of the table- and these are not difficult orders. People order one meal. The male server stopped half way on one end, thinking the female server took mostly everyone's order and the female server stopped after getting half of the table orders. 3 people including me did not get to place an order until we asked if someone was taking our orders, which the male server ended up taking the order. So our orders get put in. Food slowly come out in the order one by one. It's already 9:50 and we realized 3 people did not get their food at all. The female server took their orders and apparently it was never put into the system. We never saw the female server after she took some people's order. And only saw the male server for the rest of the night. I do not know if she felt overwhelmed and avoided our table, but no one came to our table to apologize for this huge confusion. However the male server did end up comping my friends' drinks after they did not get their food. Oh, the ice cream cake came out while people were still getting their food. It just felt very unorganized and chaotic. A lot of confusion was happening at our table. The food was good, but it's not worth coming back when I experienced such bad service. read more

I recently was able to give Matchbox another shot! For my first review I believe it was when online ordering had just rolled out. Since then they have updated to have the 1/2 and 1/2 option, which was great. I ordered 1/2 meat, 1/2 fire & smoke. So good! Looking forward to trying out their happy hour and other menu items soon! read more