We hired Caliber Roofing and Solar Services on behalf of our HOA on September 6, 2024, to recoat 35…read moretownhomes. Per the written contract, we paid a 50% deposit up front and were told the work would begin within 3 weeks. That never happened. Over the next two months, the owner -- Jacob Floyd Garrison -- repeatedly gave excuses for the delay: a broken-down truck, crew availability issues, a foreman on vacation, and more. Eventually, he admitted something far more serious -- that he had spent our deposit, which was intended for materials, on personal expenses, and no longer had the funds to do the job as agreed. Instead of issuing a refund, Mr. Garrison proposed making weekly payments to repay us. We agreed, hoping he would follow through. He did make three small payments, but then the excuses started again -- including repeated claims that "the check got lost in the mail" -- even though we had provided Zelle information and offered to pick up payments directly. After that, both Jacob and his wife, Lindsey Garrison, completely stopped communicating. It is now June 2025, and the matter is still unresolved. They still owe a large amount of money to us, and we have been forced to file a lawsuit against both the company and Mr. Garrison personally. The Arizona Better Business Bureau has also confirmed receiving other recent complaints, suggesting this is not an isolated incident. We are sharing our experience to help others avoid a similar situation. Based on how this has played out, we strongly advise staying far away from this company and from Jacob and Lindsey Garrison.

Repaired and replaced some broken tiles and cracked mortar joints, also exhaust vents that could…read morepotentially leak. Good service for the price. Safety standards were lacking as my neighbor reported guys working in flip flops. They also didn't take care cleaning up and left roofing nails where someone could have run over them.

"Arizona Trust" is a bold name for a company that didn't even show up. I scheduled an HVAC service…read moreappointment and was given a two‑hour arrival window. I waited two hours with no call, no text, no courtesy -- just silence. If they can't manage a basic appointment window, I wouldn't trust them with a thermostat, let alone an HVAC system. A company that can't honor a scheduled appointment or communicate shouldn't be using the word "trust" in their name. Arizona Trust? More like Arizona Un‑Trust. Sharing my experience so others don't waste their time.

Recently, I called AzTrusted Air to do annual service. When they completed their work, I asked for…read morethe bill. I was extremely surprised that the tech said "0" owed. I asked him why? "You purchased a new unit last year and we give free service for two years. I would have paid for a service charge. I highly recommend Az Trusted Air! Professional,knowlegable,no nonsense trying to sell me parts and extra service not needed. Great to have a contractor who doesn't try to "rip you off"!!!!

I highly recommend Dietrich Construction. They did a phenomenal job on our reconstruction and went…read moreabove and beyond our expectations. They were very professional and excellent about communicating with us and every company involved which made the entire process as pleasant as possible. The work itself was exceptionally well done and everything went exactly as promised. We would hire them again in a heartbeat!

Prompt and professional response. Jeannie was able to coordinate a repair in record time. Friendly…read moreand efficient. And she sent a really great electrician who was able to spot the problem and resolve our issue on the spot.

Had a new HVAC system installed in November, 2025 in my condo in Scottsdale, spending $9,300.00. On…read moreSaturday, February 28, 2026 the air condition system went out. I have two disabled , elderly tenants with no air in 90 degree heat in Scottsdale. I call numerous times to report the problem. Now the company has A1 computer taking and taking my problems and complaints. Last year the office and owner were always in constant contact with me when problems occurred with my older HVAC system and their visits and repairs were performed quickly , even by Conrad, the owner. Now the service has deteriorated. No return calls while my tenants have no air conditioning . Two days now talking to an A1 computer, ridiculous. Maybe ownership has changed.

We have used these guys for years. I chose them years ago based on some online reviews from a local…read morecity facebook page. I saw that they had helped out someone in need without expecting anything in return and wanted to give them my business. We ended up signing up for yearly maintenance as "VIP" customers. After several problems they replaced our whole unit. They applied the repair costs to the replacement which was amazing. They come out two times a year and inspect everything to make sure all in working order. We just had an issue with our blower motor and they came out within 34 hours and had everything back up and running. They don't oversell. They are funny nice and honest. They have always been kind to my kids and pets. I know there are a lot of good AC businesses in AZ but I will Always recommend Conrad and his staff.

Unless you have perfect credit..don't bother!! Called for a…read moreroofing estimate..they came out..gave me a quote..was ok with it..ad on YouTube said new roof from $129 mo...that's only if you have great credit..asked them about in-house financing, since my credit is not the best..I desperately need a new roof..texted a few times asked them for updates about a payment plan..got ghosted..still waiting to hear back from them

We had Glenn and his crew redo our tile roof (pull all tile, replace the underlayment, reinstall…read moreall tile and replace any that needed replacing). They did an excellent job and were done in 2 1/2 days. I would use Above and Beyond Roofing in a heartbeat and I strongly recommend them to all who need roof repairs or redone.

We selected JBS Roofing last May after having 10 other contractors come out, and give us a quote…read morefor a new roof. JBS Roofing was not the cheapest of the 10, but they took the time to explain things in every detail. We were told that this would take 4-5 days to complete. It did not. More like 15 days before all of our issues were somewhat straightened out. As it turns out selecting JBS Roofing was the worst decision we ever made, I guess we fell for the sales pitch. Everything seemed to be going fine on day one, and day two as they removed the old roof. On day three no one even showed up, because apparently the equipment to load the new tiles onto the roof was unavailable. We were not informed of this until the following day. No phone call, no text. On the 4th day, on the back side of the roof where it meets the patio, they decided that they would stop one row short with the tile of the roof meeting the patio. What employee thought "hey that looks OK"??? (see pictures) After speaking with the supervisor, they added another row of tile so that it met with where it joined the patio. Also on the fourth day the heavy equipment that they used to load the tiles on the roof put a crack in our driveway. We spoke to the supervisor, and he agreed to get that fixed. The cement company (Blue Steel Builders) came out, and replaced the entire slab of the driveway. We have a texture pattern on our driveway which they tried to match, and the color is so far off, it's unbelievable. Literally like night and day (see pics)... again what employee thought "hey that looks good)??? It's not even a close match. They used chocolate brown when our driveway is sand colored. The cement company has come out several times to try to make it match to no avail, and eventually ghosted us by not returning my phone calls. In hindsight , I would rather have the cracked driveway then this comedic joke of what they call a fix. We should have never asked for the repair On the fifth day , while we were expecting them to finish, they ran out of tile, and the garage, and front patio were not complete. What roofing company that has been in business for over thirty years runs out of tile ??? Rookie mistake. We were told they would be back to finish on Tuesday because Monday was Memorial Day. Come Tuesday no one shows up, instead they show up on Wednesday to finish the job. We also have a small section of roofing, maybe two tiles deep over our pop out kitchen window. They worked on this section of the roof and it looked like a small child did the job. (see photos) Unfortunately I didn't see it because they had left without saying they were finished. You would think a roofing company would at least ring your doorbell, and let you know that they are finished, and let you look around to see how it looks.... not JBS they hop in their trucks, and haul out of town. Another call to the supervisor to have them come out and fix this mess over our kitchen window. He sent someone else from his crew that did a much better job, but the flashing where it met the tile was still separated. So I had to call the supervisor again, and he eventually came out and fixed it himself. So in closing, our roof is finished after much poking, prodding, and frustration. Our driveway is ruined, and like I said , I wish we could go back to just having a cracked driveway. We in no way shape, or form could ever recommend this company to anyone. It's literally amateur hour at JBS. The person who actually recommended this company to me will no longer do so.... I urge you all to stay as far away from this company as you can, unless you like to have $20,000 extracted from your pocket for amateur workmanship. Wish there was a Zero star for this review.

We experienced a minor leak in our 13-year-old home with the leak coming from a very specific area…read moreunder an eave. We had two other companies examine the issue and both companies wanted to replace a major portion of the roofing over a large area of the house. One company required that solar panels be removed to do the repair driving the cost of the repair to well over $6000. The other company quoted a fair price for a more localized repair but still insisted on replacing very large portion of roofing and also added over $700 work to repair a section of roof that was not currently an issue. We called Jim Brown and Sons for an evaluation. Mark Pedersen came to our home, identified the leak to a very specific and localized area under an eave and he did a repair, on the spot, and would not take any payment. I am impressed to find an honest company like this and will recommend them to all my friends.

​Brock is awesome! He strikes the perfect balance--friendly and personable, but still completely…read moreprofessional. He arrived right within the expected time window and apologized for coming toward the end of it, which was very considerate. We even got to chat about animals, and he made friends with one of our cats, who took an instant liking to him! ​We bought our unit from Clear Air and have continued to purchase their extended warranty for several years. We were especially grateful for them last month when our AC went out over a summer weekend while we were out of the country. My elderly mother was staying at our house to pet-sit and was understandably worried, but Clear Air responded in just a couple of hours. It turned out to just be a thermostat issue, but their rapid response in the heat of the summer gave my mom total peace of mind. Highly recommend!

I am writing to express my extreme dissatisfaction with the service call today. My air conditioner…read moreis less than three years old, yet after waiting for an hour in a heated home, your technician informed me that the labor cost for the repair would exceed $4,000. I find it unacceptable that a relatively new unit would require such expensive repairs. Is this the expected performance and service lifespan for your air conditioning systems? I would appreciate a clarification regarding these costs and the condition of my unit.

When we had a microburst rip off a good portion of the shingles off the front slope of our gabled…read moreroof, I cursed mother nature under my breath. I immediately went to work getting insurance approval and finding 3 roofing contractors to get bids/estimates on a new roof. Registered with AZROC, in good standing, and came recommended by my contacts in the business...Lawrence and Sons won my business. Not only cause it is a father/son outfit (which is close to my heart) but because they were friendly and right on the money for what i knew the roof was going to cost to tear off and replace (raise by a family of roofers). Oh and they worked hand and hand with my insurance and I was basically just out my deductible. woohoo for that! If you need a new roof or roof repairs, look no further!

They do great work fast and clean.........always on top of the situation ........ fair resonable…read morepricing. Great crew........