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    Matthews Tire & Auto Services

    1.0 (4 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Matthews Tire & Auto Services

    Tire balancing

    Tire rotation

    Wheel alignment

    Auto brake repair

    Auto exhaust repair

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    Recommended Reviews - Matthews Tire & Auto Services

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    1 month ago

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    15 years ago

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    9 years ago

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    10 years ago

    They take forever to do simple stuff. Very disappointed. Long lunches and short hours.

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    Hampstead Preowned

    Hampstead Preowned

    (119 reviews)

    I purchased my first car at Hampstead and absolutely loved the experience and the car! Victoria was…read moreamazing definitely ask for her if you're looking for a car. Super sweet, kind and patient! Kiran in customer service is also very sweet and helpful. Highly recommend!

    In a two-word summary? Dishonest advertising!…read more Gave me the ol' "bait & switch" Drove 1.5 hrs for a specific vehicle. The vehicle price was listed on Auto Trader, then I reviewed the listing on their website. We set up the appointment and visited the dealer. A sales rep allowed us to test drive the car, then offered to repair the minor issues we found. The car itself was a five year old car with 69k miles on it. It was in very good condition. The price listed was competitive. After the test-drive, we went into the office with the sales rep. We told the rep we were paying "cash" (check) and would not be financing (they encouraged us to finance and said we could pay it off early, but after questioning we found out that the earliest payoff would be 6 months). Anyway, the rep disappeared into the other room for a while, then cam back with a sheet of paper that had the advertised price with SEVERAL OTHER LINES OF LARGE FEES added to it, including "certified vehicle cost" and a handful of other fees. These fees totaled $3,547 dollars on a $21,999 advertised sales price (over 16%)! I don't have a problem with sellers/dealers adding reasonable fees, so long as these are CLEARLY disclosed (without "hiding them in very small print or on pages you have to click hyperlinks to get to). THESE FEES WERE NOT DISCLOSED ON THEIR WEBSITE OR AUTO TRADER's website. I am not an experienced used-car buyer and the next time I'm in the market for a used/pre-owned vehicle, I will be sure to ask those questions before visiting the dealership, but such tactics are not honest. We left the dealership without purchasing because now the price went from a "good deal" (per KBB) to a fair/poor deal. I wasted 5 hours of my life on this bad experience. So why am I giving the rating a "2" instead of a "1"? Because other than the failure to disclose the 16% ($3.5k) "markup", they were nice people, particularly the sales guy. But that decision was not made at the salesperson level (at least not without the knowledge of executive management/ownership). A manager/supervisor who came over the desk after the salesperson summoned him said that this was a regular practice. In my own line of business, this is not considered "normal", honest, and a good business practice! TOTAL HONESTY/INTEGRITY is always the best way to run a business! I did end up purchasing a vehicle from another source, and I'm very happy with it (the TOTAL prices was clearly noted!). So what did Hampstead gain from that? Maybe they sold that vehicle for the price they wanted, but in the long-term, those advertising/business practices rarely work out in business's favor!

    Ralph's Auto Service - Ralph's loaner vehicle

    Ralph's Auto Service

    (9 reviews)

    I've been a customer at Ralphs since moving to the area in 2014 - I use Ralph to service all three…read moreof my Porsches ('75, '93, '14). Ralph and team have been amazing to work with - honest, timely, responsive and great value (and they are experts on Porsches from every generation). Chuck even helped me diligence the purchase of my Cayenne from an out of state seller. I'm writing this review because of a recent experience: my Cayenne need some major maintenance work given its age and mileage, as well as 4 new tires - because it was making some bad noises I took it to a nearby dealer in Baltimore county and the quote was $20K+...after some sticker shock I called Chuck at Ralph's and walked through the service it needed - without seeing the quote from the dealer Ralph's gave me a quote that was half the price of the dealer! But that's not the end of the story - I picked up the car on a Friday and everything was amazing - super happy to have it back...so I drive home, on four brand new tires, and the next morning (a Saturday) when I walk out to the car there is a screw in one of the back tires! I took a picture and sent a message to the team asking what to do...15 minutes later I get a call from them and they tell me they are sending someone out to take care of it...on a Saturday! Amazing. These guys are the best - they love what they do, it's a passion for all of them...every mechanic...they care about every car and every customer.

    My experience at this shop was disappointing. Over several visits, I noticed a decline in service…read morequality. I had difficulty getting in touch with their sales team, often requiring multiple calls to receive assistance. They recommended a transmission flush on my 99 Porsche Boxster, which had over 104,000 miles. Less than 1,000 miles later, the transmission failed. After researching, I found that some mechanics advise against transmission flushes on older, high-mileage vehicles. When I brought the car back for repair, I was quoted a very high price for the fix, and a phone call later, I was offered a newer Porsche to purchase by Chuck... are you kidding me? Overall, the experience left me dissatisfied, and I would not recommend this shop based on my personal experience.

    Matthews Tire & Auto Services - tires - Updated June 2026

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