We loved this store. Our shopping experience was great. No pushy sales, no obnoxious following us…read morearound, just a nice easy experience. The Salesman was wonderful We cannot say enough about price, quality, and the whole experience.

Gayle helped us out when we shopped. We went in looking for something simple for our guest room…read morethat will likely not get used. We had a great experience during our visit. No pressure whatsoever, just lots of knowledge and support on making sure we got what we needed. Not only was our shopping experience great with Gayle, but our delivery/pick up was too. Things didn't go exactly as planned but Gayle worked some magic and got it handled for us. Our guest room mattress never made it to the guest room. Our son decided it was super comfortable and claimed it as his. Thanks so much!!

We were given the time needed to try out all of the mattresses, with wonderful suggestions from…read moreAlan Zelle, who really knew his product. We were able to purchase, but put on hold our selection until the bedroom design is completed. We chose the flagship store rather than any of the "Mattress Firm" stores because of the greater selection of Terpur-Pedics.

My husband and I are really happy with our new Tempur-Pedic mattress. We purchased a ProAdapt Soft…read moremattress with a flat foundation (boxspring) and a basic bed frame. We highly recommend working with Cody, our salesperson. He has a lot of experience in the mattress industry and he is extremely knowledgeable. Since this is our first foam mattress, we had many questions. We visited the store several times and Cody was always very friendly, helpful, and professional. We spent a lot of time deciding on which model we wanted, but sometimes you don't know if you'll like it until you sleep on it. We felt safe making our purchase because Tempur-Pedic has a pretty generous 90 night trial. If you don't like your mattress, you can exchange it (once) or return it for a refund. However, this only applies to the mattress (you cannot return the boxspring or bedframe). The only thing that could have been better was the delivery experience. Tempur-Pedic uses a third party company to handle the delivery and setup. It was really difficult to schedule a delivery time because they were only available on weekday mornings. They also couldn't provide a specific time frame, so I basically had to take a full day off from work.

New to Enumclaw and decided to buy furniture locally. Ben was excellent inside store helping me…read moremeasure and choose perfect couch- no pressure, professional and friendly. Delivery was seamless with Cam & Seth who managed to get the oversized couch into a small apartment doorway. They were also friendly and totally efficient. I will return for more items to complete my living room, thank you so much for your great service!

A shout out to Becky for her "Knock Your Socks Off" customer service. 10 days before Thanksgiving I…read moredecided to buy a table large enough to seat twelve people. I did my research and knew exactly the set I wanted but no other local furniture store could meet my unreasonable deadline. That was until I called Allen's furniture. Becky answered my call and not only matched the low price from another store, but she also arranged for the table and chairs to be delivered the day before thanksgiving. Thank you and HAPPY HOLIDAYS!

The upsale is insane! I went looking for an ivory sectional and I could only find one in the store…read morethat didn't feel super firm. I found one sectional that caught my eye but couldn't believe the price. The raised the price astronomically and offered it as $4000. This is higher than West Elm! Why would I pay $300 for shipping when the warehouse is 20 minutes away from my home? If you're looking for a deal, look online. Ashley is extremely expensive.

Terrible delivery service rescheduled twice for delivery is crazy...don't set up a date and say we…read morecannot deliver SMH. Won't do business with them again!

I looked all over to find a dining room table. I wanted it to be made of wood, to have leaves built…read morein, to be over 100" long, to look decent, and to be a price I could afford. Frustrating - until I looked at Dania. Walked in the door, was I greeted instantly by Mary Ann who didn't mess around. Took me straight to what I asked to see. A choice was easy because they had what I wanted. We arranged delivery. On the afternoon before the scheduled delivery, after all sorts of confirmations, I received a notice that the delivery was cancelled. WHAT??? Dinner party planned the next evening to inaugurate the new table. What kind of service did Dania have??? I found the answer. Table was delivered and assembled first thing the next morning. Dania had hired an expensive out-of-the-company delivery service in Oregon (I live in Seattle.) to drive north, stop on their way to pick up the table in Washington, and bring it to me. So, if you want excellent quality at a reasonable price sold by ethical people, Dania cannot be beat. Once again, thank you again, Dania, for doing the right thing.

On January 11, 2026, I paid for a coffee table and two end tables. The coffee table was a short…read morewait and it came unassembled, like IKEA. I was told that the end tables would probably be available in six weeks. When I called after six weeks, they told me it would probably be August before they came. On June 2, I got a call that my end tables were available for pickup. Went to pick them up and they were not there. I got a call on June 4 to tell me that the call on the 2nd was for the coffee table that has already been in my front room for months and is definitely NOT now available for pickup. Still no end tables. I recommend that if what you want is not in stock, don't buy it there and search for another source. In addition, everyone there must be on commission because if they are not the person collecting the commission, they are not going to help.

We had an amazing experience at Lovesac thanks to Tiler! She was incredibly knowledgeable and…read morepatient while walking us through all the customization options; from fabrics and configurations to styles and comfort levels. There are so many choices, and she made the entire process easy and actually fun. She took the time to answer every question and made sure we felt confident in our decision without ever feeling pressured. We ended up choosing a single Recliner Soft, and we couldn't be happier with it! Also worth noting; this is now a full store location, not just a kiosk like some of the older reviews mention. The store setup makes a huge difference because you can really see, feel, and compare everything comfortably.

Despite this being an old review, I did want to let others know in case they weren't fully…read moreunderstanding of buy now, pay later, as the salesmen didn't clearly explain it and that was my first time doing a BNPL transaction. He willingly took $100 dollars from me, because I didn't understand I should've paid that $100 to the financer. That's my fault, but extra scummy of him to even accept it and not say anything. Karma, buddy.

I am currently starting over from nothing and needed a mattress ASAP for my new house. I made the…read moreappointment as required on the website. 30 minutes prior to the appointment, Olaf called me to let me know they only had one available Full mattress at the time. I appreciated that. My appointment started at 2PM. At 2:45 PM I was making my bed in my new home. I live aprox 10 minutes away from the business and Olaf kindly delivered the mattress for free. I'm so thankful for the quick service. The mattress is very comfy and exactly what I needed.

I have been to the store three times each time there were people at the front sitting on the…read morefurniture on their phones and back in the office on their phones. I was not greeted once even when I sat on the furniture looked very interested. This was far the worst ter customer service I have ever experienced. I'm not sure if one of the personnel who was on their phone the three times I've came was the manager, but if so, there needs to be some retraining. I cannot recommend this store to anybody for any reason.

The GM, Tommy was awesome. He asked what we were looking for and showed us exactly what we wanted…read moreand gave us multiple options in our range and the time to decide what we wanted. He is friendly and knowledgeable about the products he sells at the store. I will be doing business with Mor again.