They used to be good with previous owners Russ but now this is owned by big cheat. Amber Leigh and…read moreBlake Pendergrast. I paid $6000 (full amount) in advance but they never delivered. I had to go to Cops and currently they are on Run. Don't give a penny to these guys. Here is the entire story-. Amber and Carlos (Store manager) did the deal for certain furniture. Amber asked for the complete payment before delivery and Carlos insisted as well. They also said if I pay upfront by cash so they will give me more discount so I paid 1000 dollars in Cash, 4650 Dollars in Check and 100 dollars from credit card. By August 1st week when I received my credit card bill I discovered that they had charged 150 dollars from credit card so I called Carlos (Manager) for the same and he told me that they are in process of changing the location. He did not share any contact information of Amber who was the owner and whom I dealt with. I tried to follow up many times but the frequency of answering the calls dropped. I tried to contact Mattress & Furniture Liquidators by all possible means (Facebook, Phone calls, Company's website) but all in vain. Although they initially mentioned on Facebook page that they will deliver my stuff on time (25th of August) but later they removed their Facebook account too. After multiple follow-ups, Carlos told me that the he is quitting his job and after insisting a lot he shared Amber's Contact number. When I called Amber (owner) she abused me and said that she has nothing to do with Mattress & Furniture Liquidator and her fiancé (Blake Pendergrust) is the owner now. I had no choice but to reach out to him on Facebook as I did not have his contact number. He replied on Facebook that my furniture will be delivered but later he never replied. Eventually, he blocked me from Facebook. Now I have no one to go to. Over the period, we (Me and my wife) had a lot of mental stress and no furniture is delivered. We feel cheated.

I got my mattress, boxspring and frame here shortly after I moved into my new apartment in Austin,…read moreand because my cash budget was tight, Russ was able to suggest the option of financing it over time, with a plan to pay it off in time to avoid interest charges. Russ, the owner, was honest, forthright and dedicated to making sure once I was set on purchasing a mattress that I had it that night, as I was sleeping on an air mattress temporarily, going so far as to deliver it himself on a Friday night! I'm sure he had much better things to do than carrying my mattress, frame and boxspring up three flights of stairs, but he agreed to do it with no hesitation. He even took the time to stay in my formerly empty bedroom, set up the frame for me, and that was above and beyond. In hindsight, I do regret getting such a high boxspring, as it's a little high for me, but the services I received from Russ were outstanding.

This store is such a helpful resource when embarking upon the daunting task of finding a new…read moremattress. With so many direct-to-consumer mattress companies taking over the market, it's easy to get lost in a sea of write-ups and online reviews that leave you utterly confused about what makes a bed comfy and high quality without actually getting to check it out in person. Our Sleep Guide comes to the rescue with a wide range of online brands ready for you to test out. The folks who work there are friendly, knowledgeable, and low pressure. We arrived with a short list of beds to try and walked out with confidence about our pick. Even better, you can order through Our Sleep Guide for the same or better savings without sacrificing the sleep trial or warranty. A great overall experience!

My husband and I stopped by here to test out a few mattresses after doing our online research on a…read moreHelix mattress. 1) it is great that this option is available given that there are so many direct to consumer higher end mattresses 2) as other reviewers have mentioned they do not pressure you into buying onsite at all. My husband and I took our time testing out mattresses with input from a sales floor employee. 3) and lastly - their prices are lower than what you can get directly from a the mattress providers. They are not lying when they tell you they offer lower prices. They are able to apply any available sales prices from Helix, Avocado, etc. and they have the ability to add discounts on top of that. My husband and I were not sold but then we went home and crunched numbers before going with ordering from OSG. It was hundreds of dollars difference for the same product. Our shipping was slightly delayed but overall not a huge issue for us.

Love this place! Supper affordable and the team goes above and beyond with finding exactly what…read moreyour looking for a great prices. They even threw in some discounts! Will come back for more!

Good for needing everything in one place. Used them in the past and just recommended a friend come…read moreby and get their home furnished in one trip here. They got their mattress, frame, spring, coffee tables, couch etc. all ordered and delivered and assembled for their move. Lose one star since they don't have any wiggle room on price but appreciate that they delivered and assembled.

My husband and I stopped into the store May 17th and had great service by Angie who helped us…read moreconfigure our sanctional and texted back and forth with me a lot! I placed an order for a sectional during sale (May 22) as we were told this discount was best yet to find out this 35% is available on every holiday. I was encouraged to order now, even though my home was not built yet in order to take full advantage. I was reassured (in person) that I still had a 60 day trial period and they'd honor that if we hated it. This was my reason for placing the order with that specific store. Unfortunately, our home took a little longer than we anticipated to complete. I sent a message July 16th asking to extend our delivery to later (so that I could actually take advantage of the 60 day in home trial). I was told it had to be release 7/23 and to anticipate 2-3 weeks for delivery. They could not hold. To make matter more complicated, I was not getting email notifications from FedEx and they dropped the sofa off without our knowledge (at property that was still under construction. On 9/23 I got a text reminder that 9/25 was the end of my "in home trial". I immediately responded how we were still not in our house and haven't set it up. I asked what happened if we didn't have all the parts etc. they told me if anything is wrong the warranty would cover it and encouraged me to open all the boxes (20+!?) to verify everything was there. I said "gosh I don't think that's physically possible". To where they said " ...just keep us in the loop... we should be able to figure something out...". January 18 just as soon as we got everything set up, I texted that the anything table is not the right color, and wasn't functional in the current set up. While they were friendly about it- the answer is that I am outside the 60 day trial window. They wouldn't even offer to exchange it for any entire additional section- which would benefit them (costs more). So, I am stuck with a non functional anything table that looks horrible. I cannot provide a positive rating because customer service is 75% the reason we chose Lovesac. We are very disappointed!

I would like to say that I have a super awesome couch right now, but LoveSac cancelled my order…read moremidway through ordering online. However, their financing company, still has a pending charge. The financing company says that LoveSac has to cancel the order and even though I have a charge and an order # that was cancelled, the reps from LoveSac have no record of my order. Everyone keeps pointing fingers at the other company, meanwhile, I don't have a couch, I have financing that has a pending charge that won't go away. The rep at the store, was AMAZING. Other than that, the purchasing process (or lack there of), has been a complete nightmare of hours of emails and phone calls with reps from both companies with zero progress or actual solutions.

This place is outstanding. I think they closed but hope that they open again. The people provided…read moreexcellent service and the sofas were great. Please open again.

Bryce was nice at first but then grew unpleasant to work with, he was impatient and annoyed, he…read moreleft a bitter taste. My recommendation is to shop around before committing to BuildASofa. Check out Couch Potatoes, Bassett Furniture, and Living Spaces; none of them can customize the length and width but all of them have fabric choices.

We are on the hunt for a new rug for our dining room. We currently have a black rug with several…read morelarges holes from pulling a chair in and out from under the table. Initially, it was not very noticeable. Now, it looks a flying saucer is sitting on the rug. While at the Domain shopping center we discovered Design Within Reach signaling affordable designs. The building has floor to ceiling windows with lots of natural light flooding in. The store is thoughtfully laid out with many areas looking like like rooms from a home. The furnishings were modern, sleek and quite eye-catching. We stepped on one the rugs and it felt like walking on a cloud. The price was $3K, very pricey. The assistant store manager was very helpful offering to help even when he was with another customer. He was friendly and personable. While the furnishings were quite stylish and appealing, these items are a bit pricey.

$900 particle board table that came with 62 screws to assemble! Two of the threads were defective…read moreand I had to recut or wait weeks for replacement parts. Trash particle board table. IKEA quality at 5x the price.

I purchased a mattress from this business and selected the wrong bed. Ryan replaced the mattress…read morewithout any hassle. I highly recommend this business. They are extremely professional and will do business with them in the future. Outstanding Customer Service!

Good price good service they will take care of you if you need q matrice good soft beds go let him…read moreknow or make an appointment

We had an excellent experience at Chair King. Their selection of products, sales representatives…read moreand delivery personnel were all excellent. I would not hesitate to use them again. We had recently renovated a large outdoor porch and we were looking for new outdoor furniture with a lighter shade of blue cushions than the standard navy blue. It seemed like the vast majority of outdoor furniture was only available in the same standard neutral colors of navy and shades of beige. This was frustrating since we had something else in mind. We also needed the furniture to be comfortable, durable, and not so low to the ground that aging knees would complain when you needed to get up. Chair King came to the rescue. Although they had a lot of furniture in the neutral colors, we were also able to find a sofa, loveseat and chairs with pretty blue cushions made to fit our chosen furniture like we wanted. In addition to being durable, the furniture was comfortable and at a good height. The sales people were also excellent. There was no high pressure sales, just knowledgeable people that could answer your questions and lead you in the right direction. Douglas was our salesperson and he was great. He answered all our questions and explained the delivery service and fee. To have all the furniture delivered it was a flat fee of $199. This included, taking everything to the back porch, placing each piece of furniture where we directed, and unpacking all the cushions. This allowed us to check everything before they left to make sure it was in good condition. The delivery people were great. They gave us a heads up of when they would arrive, were courteous and professional. It was one of my best delivery experiences.

The customer service has been great. Douglas and Austin were extremely patient as S.O. and I…read morevacillated between two groups of furniture. They are very knowledgeable about their products also. Additionally, they called around to gather all the items we wanted from other location, warehouse etc. THEN the next day we decided to change from a loveseat to sofa which meant, in addition, more cushions and a different cover. One call later and all changes to the order were made and our delivery date remained the same. Based on my experience this far I am sure delivery will be just as good. For your outdoor furniture (and more) we highly recommend Chair King.