Went into this establishment and within 15 minutes purchased a mattress from Mike who was straight…read moreto the point. I am a straight to the point person and I appreciated how straight to the point Mike was in selling me a mattress. Not like Mattress Firm that wanted to sell me a mattress for 3k with diamonds in it , Mike sold me a mattress and delivered it on the same day for a small fraction of what Mattress Firm would have come out too. Who needs diamonds in their mattresses? LOL. Check out Mike's shop if you need a mattress!

Wonderful experience. Mike is an incredible guy and helped me pick the mattress I want within 10…read moreminutes for super cheap and helped me carry it to my truck. Amazing quality as well!!!

A breath of fresh air. First of all prices were great!!!The owner was the only person working and…read morewas easy to talk to. I hate mattress shopping almost as much as i hate shopping for cars but the owner made it easy. We went to several places and this place had by far the best prices without trying to get you to break the bank for a bed. Tried to find us what we wanted without paying an arm and a leg. Was genuine and sincere. Will come back again.

Prices were the best! The owner was super helpful and was a genuine delight to speak too. I will be…read morecoming back for sure!

After driving across whole greater Austin area on the weekend of the 4th to look at all 4th of July…read moredeals at all major furniture store, we drove home empty handed and feeling defeated. Between sale items not being available for showing and backed up for delivery towards end of August and pushy salesmen we didnt manage to get anything going. We just moved into our new build home and wanted to find some light furnishings and more importantly some beds for family to sleep on since we decided to junk our old smelly mattresses from the place we were renting prior. Almost home and we saw mr. Nabb sign from other side of highway. Decided to stop for one last shot at finding something and was I glad we did. Met by such a personable family that owned the store. They made us felt welcomed, listen to our story and began to pull out all sorts of mattresses from the back for is to lay on and try to find a perfect match for our preferences. It was closing time for them but they were doing their best to provide us with unparalleled experience. Not only did we get fair prices on all items we chose, but they actually had them available right there and then. Owner even offered to deliver them to us that same night so my family wouldn't have to sleep on the floors not one night more. I couldn't even begin to explain how much that meant to me. I highly recommend this lovely business and encourage all new folks moving to Bastrop to check them out and promise you wont regret it. Thank you mr Nabb family, you have customer for life with us!

Generally speaking, mattress shopping sucks…read more Sifting through marketing jargon across what feels like an endless number of mattresses makes comparing alternatives exhausting. The cost of a mattress also increases the pressure to make the right choice. And on top of that, you're trying to solve an already hard problem while running on poor sleep -- otherwise, you probably wouldn't need a new mattress in the first place. Shane and Shannon dramatically improved that process. They started with my body type to determine which sleep positions and mattresses were most likely to work well for me, which helped narrow what I needed to focus on. They encouraged me to keep coming back over the course of three days without any pressure to make a decision. They also assured me that if I made a good choice but not a great one, they would allow me to return the mattress and support me in repeating the process until the right fit was found. It's also worth noting that, as an independent shop, they're not required to push specific products. That leads to more candid feedback and a curated product line based on what they're seeing actually work for customers. I'm grateful to have had such great partners in helping me navigate my way to a good night's sleep.

I want to start by first saying that the mattress we received was of extremely low quality for the…read moreamount that we paid. Falling apart with the first few days of removing the mattress protector to was it. We shopped for several days and visited multiple places because we have small children (under 5) that have severe allergies to certain materials. Shane assured us over and over that the 100 day trial was completely risk free and that in no way would the children be in danger of coming in contact with the material. I have that in a text from Shane. Low and behold the children did get sick and when we called to process the return Shane did everything except respond. When he finally did respond they sent out two guys who admitted they knew absolutely nothing about mattresses but they were instructed to leave it if it looked used. Shannon stated that in order to process a return they needed to be able to sell the mattress at a discount rate. But neither of the "professionals" in this instance ever evaluated the mattress. Only took the word of two movers who openly admitted to knowing nothing about mattresses. Still no response from Shane. Shannon however was brave enough to respond and stated that Shane would call me as soon as he finished putting up shelving in the back. Must be a large custom job because we still haven't heard from him. This is a completely different Shane than the one who was working so hard to get our business. Who seemed so knowledgeable and confident in the product he sells. Seems like he cared more about making money than he did for the safety and concern for our children.

I was in need of a mattress due to back pain. I walked in to factory mattress and cleo and John…read morewere really helpful at directing me to the right mattress. I would recommend factory mattress to everyone. Thank you guys from Roger

A little background: We had a budget with a new baby on the way and not sure of the true progress…read moreof our profession ( me, a teacher, my fiancé, a truck driver), we tried to be extra frugal by opting for pick up instead of delivery. If I could give this location a million stars it would be worth the effort to tap each and every star! To switch gears, I am an introvert and I don't like small talk- I just like to get in, and get out:) Our first day of shopping here was not expected at all! I have been to many mattress stores in the past and all of them always try to get me to buy something I have no need for. As soon as we walked in Saturday I described to Kevin exactly what we were looking for, our budget, and that was it! Meanwhile, Kevin was knowledgeable about the financing options and true to his word. He was very optimistic and quite analytic. He directed us to the mattress that fit our interest and I applied for Snap financing. The second time we visited Kevin he was so polite, hospitable, and did not try to sell me anything extra. We sat down, he retrieved my information, and we were able to pick our mattress up that Tuesday. Kevin was extremely generous to us to the highest degree and showed empathy towards our needs. The best experience in any store IN GENERAL-I have ever encountered. I recommend this place to someone who is seriously looking for a honest-family man who is solely looking to preserve the well-being and emotional/physical state of humanity. I will be coming back here for pillows!

Came here to get my oldest a new mattress and George was very helpful. My son was comfortable…read moretrying the different mattresses he showed us. I was able to get the bed my son wanted in my price range. I will definitely come back :)

Great service and sales from George. Zero pressure. All information accurate. I went back 3…read moretimes. George was always welcoming and answering my questions. Best sales experience I've ever had anywhere. Great discounts. Everything up front before you buy. Lots of selection and options. 4 months trial period too. Thank you for such a positive experience. Glad I got my mattress from them with a fantastic value....almost 50% off including the delivery and removing my all mattress. Happy customer.

After my husband passed, I wanted a full-size adjustable bed and mattress rather than the two twins…read morethat I had. The purchase was friendly and trouble-free. At different times I dealt with David Wampler and Bert Cantu, both of whom were very helpful, and matched the price of an internet bundle from Nectar. The delivery was on time and I was notified the day before and about 40 minutes before the delivery guys arrived. I would highly recommend this locally-owned company.

For quite sometime I was seeking mattresses for my restful sleep. I needed to search for a real…read morecomfortable mattress that is made well. So I looked at several mattresses and found the stearn and Foster brand nsme one of the best hand made mattress the stitching is superb amazing. They had several prices high end and low end and decided I needed a California king. I loved the soft type of mattress and comfort so I will definitely will be buying from this store the store sale person is very helpful and showed me the best sales available. Store is clean and displays of mattresses are quite impressive. Free delivery is a plus which is very reasonable mattresses. Not into the memory foam mattresses but prefer the hand made mattresses so my decision has been made. Prefer this location in Lakeway checked out all the other places this is my favorite.