i take back my old review, i was recently contacted by Larry the great salesman that sold me my…read moremattress. it was a miscommunication on my end and my problem was resolved by Larry and the amazing team ! They understand my misunderstanding and still compensated me !:)

Stephanie deserves a 10 star review! The only reason I haven't given a full review is because I…read morehave not had my situation from the other location resolved yet. But I would not be doing business or even considering getting another mattress from sit and sleep if it was not for Stephanie and the customer service manager that reached out to me after speaking with the manager at the Laguna Hills location. Stephanie was straightforward and intensive as well as fully capable of understanding what I was looking for and provided me with exactly what I was looking for inside the store! Having looked for a bad previously and at the other location was not fun. I didn't feel that I was being listened to when it came to the firmness And it was basically left to just sit on different beds rather than being shown exactly which one. I equate this to the original sales person assuming that I could not purchase not knowing how much money I made annually. Sorry but obviously considering the amount of commission and the amount of the purchase that I made with a different sales person that same week, I am sure the original sales person learned a lesson that day. However I was not aware of the issues with the mattresses that they do not have any longer and was looking for the replacement and that is when Stephanie stepped in. I did not have a great experience with the manager at the Laguna Hills location and so I decided to take my business somewhere closer to home And go through the Marietta location. I'm glad that I did that and came across Stephanie! I am hopeful that between her helping me find the bed that I was looking for within 20 minutes max just from listening to me and knowing her product! That and Waiting for the customer service agent to get back to me to rectify my situation at the other location. I am hopeful that I will be able to do business with Stephanie and with sit and sleep in the future based upon my positive experience with Stephanie today. I hope that she gets recognized as she not only saved the possible deal but also the reputation for the entire company and experience. I truly hope that she is utilized as an opportunity to retrain the staff in Laguna Hills. Thank you so much Stephanie! I will definitely be recommending you to others and I never thought that I would recommend sit and sleep ever again. Thank you!

Came to look at a sectional I had seen online. Linda greeted us and showed us right where it was…read more That specific one was way too large for our space. Linda showed us a few more that you could configure as large or as small as you needed. We went home thinking we wanted one couch, but when we went back we opted for a different one. Linda was a great sales person, wasn't hovering showed us what we asked for and let us wander around. We found her when we were ready. Linda made the sales process easy and quick. We opted in for the extended warranty and Linda made sure to let us know what and wasn't included. Deducted one star for the delivery. Although they arrived in the time window they were not gentle with the couch a corner of it was dragging as they pulled it up the driveway. Thankfully it was encased in cardboard. We had to ask them to connect the couch to the chaise. Overall good experience at the showroom thanks to Linda! Pictured is the Bermuda

If I could give a one star or negative star I would. Don't…read morebuy from this company. Go somewhere more professional. I ordered a lot of my furniture from them for a delivery and the day of my delivery, they cancelled the entire delivery because they lost the hardware to put together most of my furniture. They offered no help and even told me to refund and buy my furniture somewhere else. I was pretty surprised. Oh they even said they had to cancel my whole order because the delivery truck was too full to fit the rest of the furniture they could've delivered. So basically they just decided I didn't need to get my furniture today. My husband and I took off work and made so many arrangements to make sure we were home for this delivery. This delivery we scheduled weeks ago. I called Harrison, the sales guy who sold me all this furniture (which we saved up for) and he told me, "Sorry it's my day off, please call the store." LOL Yeah. Never again Mor. Yall don't really care about your customers. *** UPDATE*** They finally delivered it but GUESS WHATT. They delivered the WRONG couch LOL. IT JUST KEEPS GETTING BETTER WITH THESE PEOPLE.

This was my first experience with Banner Mattress and I could not be happier!…read more Let's start with the sales process. Less was great. I went in with something specific in mind and he showed those to me. He also showed me some other options; both more and less expensive. He directed me to a higher quality mattress that was on sale so I ended up spending less than I planned for a better mattress. Now the delivery process. I was called the night before to confirm the delivery date. They called again the day of delivery to confirm the 4hr window. I was given a window from 1p-5p. The delivery driver called just before 2p saying they would arrive in about 23 minutes. They showed up a little earlier than that. The actual delivery and haul away took about 5 minutes. I'm not ready to review the mattress since I want to give it some more time to make sure the quality is as good as it appears. Thank you Lee and Banner Mattress!

We bought our dual twin side-by-side adjustable bed to make it a California King and one side would…read morenot work. The foot portion did not raise, so we called and Banner sent a repair person who said it could not be fixed. When we wanted to know why he said we had been jumping up and down on the bed and broke the metal part that screwed to the wood. The y refused to fix it or replace it saying it was customer abuse. That is a total lie! We are 60 and 58 years old and I tried to assure them, that we did NOT jump up and down on the bed. We will NEVER do business with Banner Mattress again!!!

Looking for bed sets and a mattress? We were too, and I'm so glad we came here first!…read more My wife and I knew choosing the right mattress was important, and Paul made the entire process easy. He was incredibly knowledgeable, took the time to understand what we were looking for, and helped us find the perfect mattress. We truly felt well taken care of throughout the experience. The variety of beds and bedroom sets available made it so much easier to make a decision the same day. We ended up getting such a great value that we decided to purchase a bed set for our daughter as well! Before heading to the big-box stores, stop by and talk to Paul and his team. They offer a wide variety of quality options at competitive prices, along with outstanding customer service.

After reading so many disappointing reviews of the big-name furniture stores, I decided to try a…read moredifferent route and found Sofa Spectrum. I'm so glad I did! Paul was incredibly helpful from the moment we walked in. He never pressured us and even encouraged us to take home fabric samples so we could see how they looked in our own lighting before making such a big purchase. He helped us design the perfect extra-large custom sectional, making the entire process easy and enjoyable. From the showroom experience to delivery, everything went smoothly. The customer service was outstanding every step of the way, and we absolutely love our new couch. If you're looking for quality furniture and personalized service, I highly recommend Sofa Spectrum. We'll definitely be back for any future furniture purchases!

This is open now - we worked with Amy and Sarah to add on to our existing Sactional. They were so…read morewelcoming and patient, and very efficient and knowledgeable! We were in and out in about 10 minutes. After receiving our package (which excitingly arrived a week early) we decided to exchange a few items and Bernard made the process so easy. We're definitely LoveSac people for life.

I really wanted to give this a better review…read more Here's what I will say: the couch itself? Excellent. Material? Excellent. Options for the couch? Plentiful and excellent. We knew going in that it was going to be a steep price tag. We were prepared for that. On our first (and by far our best) visit, we were helped by a lovely salesperson, I believe it was Sarah- she was knowledgeable and so helpful. We picked our sectional, fully aware that we could return or exchange pieces within the time frame given. And we ended up doing just that. The pieces we thought we wanted were not quite it... so we exchanged them. Part of our purchase was 2 reclining pieces. And here's where things got difficult. One of the recliners just stopped working and when we called to ask for help with the warranty they kinda gave us the run around. Still have a non operable recliner and I just think at this price point- there should more options to receive assistance if needed. Just my 2 cents.

I love Kirkland's. I…read morebought a painting from this store a long time ago. Loved it so much. It ended up getting damaged in one of my moves. I loved it though. Great quality too. This time, I was on the hunt for some home decor. They had a couple couches, some tables and some random furniture pieces. In the back of the store, there's tons of paintings and wall art. So many to pick from! Great selection really. The store is very clean. Good customer service. Some things were a good value and other things were not. My husband and I will be back though. We like this store a lot.

I have been here a few times and always amazed at the variety of their items for sale. Today I…read morefound a lot of bridal decor as well as seashore collection. Upon entry you can smell the various candles and room spray scents. It is very inviting and relaxing feeling. Service was good. There was a sale on outdoor pillows so we got some for our outdoor pool furniture. Will be back here when I ever need candles!

Excellent workmanship, Joey and his team went above and beyond to ensure our 27 year old bistro set…read morelooked brand new again. We've used Seabreeze once before, about 12 years ago and decided to renew our three piece set, purchased in 1997. We had been looking for a replacement set for the past two years and could not find anything that we liked better than our old beater set. I found an old email from our previous refurb in 2011, contacted Joey and he replied back with PDF color samples and suggestions on the best colors for our set. We were in jo hurry, as it was fall. Joeys team picked up, and dropped off the furniture at a very reasonable price. I had offered to pay for half up front, but Joey declined, saying that he would wait until he delivered the furniture. At that point, my wife and I felt we had made the right choice by selecting Seabreeze. As a bonus, Joey and his guys are all very friendly and accommodating. I received an email from Joey a couple weeks after pick up, with Joey telling me that our furniture would be delayed by about a week because he looked over the finished product and didn't feel as if it looked quite right. He stated that he would be repainting it because he didn't feel it met his expectations! Who does that anymore? The furniture was stripped down, sanded, powder coated, restrapped and looks better than new with a very smooth and glossy finish. Joey even made sure to cap all openings on bottoms of chair legs. In short, my review cannot do justice to the service Seabreeze has provided us - twice! As a bonus; the price quoted was extremely reasonable and about half of what a new comparable set would have cost. I highly recommend this company and do so whenever the the opportunity arises. Help keep small, quality businesses alive; refurbish your old patio set and make sure to contact Joey at Seabreeze; you WILL NOT regret it.

I worked with Joey to purchase a pair of chaise lounges. Not only was he super easy to work with,…read morehe was able to get us a great price! Upon delivering, Joey noticed a very small imperfection in one of the cushions, which even after pointing out, I can't even see. He replaced the cushions at no cost. Really appreciate the honesty and integrity when it would've been very easy to deliver without saying anything. We will definitely bring our business back to Seabreeze for future needs!

Right when we walked in the manager put a show on for us. He was really funny and gave us a…read morediscount, amazing guy!

Brandon helped me find the best bed for my value and health needs. While he easily could have sold…read moreme on the priciest set, he let me see several options of lesser price that would have the best benefit.Brandon ordered the mattress, adjustable base and sheets then made sure I had two polite young men deliver and set up my new bed with great service. I love my new bed!