Carlos!!! Great customer service ( took his time, offered me water, very knowledgeable ) I was out…read moreshopping for a Cal King doing some Labor Day price comparison. All the stores seemed the same other than some slight perks! Went to AFW no assistance...so I quickly left, Furniture Row had good delivery price. Carlos sold me. I had already had my eye on the Black BR. long story short received sale, free delivery setup disposal/ free pillows and mattress cover (matched the other store perks and some) can't wait to surprise the hubby ! Lisa

I purchased an Extra large Dog Bed online after being recommended by this store. The cost of the…read morebed was $100. It arrived in 5 days in a box. The problem arose from the material. It is flimsy and not durable. The bed was destroyed in less than 5 days. I requested a replacement so that I could have outer material replaced with something more durable. The customer service sucked. They indicated they sent a coupon but nothing was attached. Do not buy a pet bed from this place. I feel ripped off.

Ryan Irby is nothing but awesome. I was shopping for a Cal King bed frame. I called Denver Mattress…read moreand spoke with Ryan. He told me they had 5 and I could come and pick it up. The other stores were 7-14 days away for delivery and you had to order it. Upon arriving at the Warehouse I was greeted by Ryan. In a matter of minutes I had finished my purchase a went to the loading dock to receive my bed frame. All in all we are talking a total of 15 minutes start to finish. Fast, friendly and professional service to be sure. A 10 Star performance to be sure. If you are looking for a mattress or something else for the bedroom call Ryan Irby and Denver Mattress 303-566-8250.

We went to this DENVER MATTRESS, since its the CLOSEST to where we live and we needed a new…read moremattress for the Guest Bedroom URGENTLY. This recent visit was on Sunday May 11th 2014. Thankfully they are OPENED on SUNDAYs... We brought along My Parents who are in town and they are the ones who picked up aka CHOOSE the kind of QUEEN Mattress they want. When we entered this establishment we are greeted by 2 salespersons. One Sales person then take care of another patron and their family, and the salesperson who answers our questions and handled our transaction his name is Will Jackson. All in all decent store. The Delivery of the Queen Mattress was done the following day on Monday May 12th 2014. In the transaction, they agreed to take the OLD Queen Mattress from our house, and everything was a breeze. That Monday of May 12th 2014, they delivered the Queen Mattress at about 13:00hrs local time after giving notice of 2 hours before delivery. The Opening hours for this store and location is as following : Mondays - Saturdays : 10:00am - 8:00pm Sundays : 12:00pm - 6:00pm Denver Mattress CO. 10800 E. 45th Avenue Denver, CO 80239 Tel : (303)-566-8250 Fax : (303)-457-5780 @99/2014

Great bed and service!…read more We live near by and stopped in after doing a ton of research on mattresses. We were convinced after researching that we really wanted to feel what a latex mattress was really like. We spent 2 hours in the store with awesome help from one of the guys there (sorry can't remember name - started with C maybe). We ended up buying a Wazee Cal. King and they just happened to have one marked down because it had an old cover on it. Marked down substantially. We took it, a new frame, and box spring. It was delivered later in the week. After sleeping on it a few days, there was something odd with it. We felt like we were rolling toward the center and the firmness varied across the mattress, almost like someone had slept only on one side for a while. We went back in the next weekend and talked to the same guy who said that shouldn't be and assured us it was a brand new mattress. I read there are often seams in latex beds that large do get the proper dimensions so he suggested we unzip the cover and see if there are and seams in it. Sure enough, there were not one, but two seams longitudinally. We took some photos, went back to the store, showed him and within 30 second said that wasn't right and they would bring us another mattress, no issue. I emailed the photos to him for documentation and received a call later that night from Sean - the owner. Of course I at first thought he was going to try to reneg on the replacement mattress, but I was wrong. He wanted to come take a closer look at it and feel it himself since he would be out of town when the mattress was to be returned to the warehouse. I had no problem with that and he came to our place, on a Sunday no less, toe check this out. He stated for sure it was wrong and likely from their latex manufacturer trying to eliminate waste. He didn't seem pleased and apologized again for the issue. We got the new mattress and my wife said it is 100% better already. I'm travelling so I'll find out later. Thanks to Sean and his guys for an overall great experience. I will be recommending this mattress and store to anyone I know in the market as well as buying here again. ----- Edited for spelling errors.

We went here on whim, & Pete solved all our issues! Their products are all locally sourced & made…read morein the US. Our buying experience was painless, & we felt like PETE hooked us up. We've tried Urban Mattress & Sleep Number..not impressed with those. We will continue to do business with Sleep Nation years to come.

Great experience with sleep solution Tom is an excellent salesman no pressure, honesty and…read moreintegrity. Totally Delivery was phenomenal as well. I would definitely room at recommend . This store.

Good customer service and helpful at all times. Got a bed from here for a reasonable priceread more

I purchased a Nectar mattress from Denver city furniture in late March and was given a delivery…read morewindow of Thursday, April 2 through Sunday, April 5. As such I took Thursday, April 2 off from work to make sure that I was available to receive my order in person once I was notified of the actual day of delivery which they never did. That Thursday I contacted Denver City Furniture to find out the status of the delivery of the mattress to my new location where I was moving. They contacted the shipper, presumably FedEx and they were notified that the mattress had been dropped off on Wednesday, April 1. This means that I took a day of PTO for no reason and my mattress was sitting outside possibly available for porch pirates and I was none the wiser. In attempting to get compensated for the monetary equivalent to my loss of a PTO day, I was given a $100 credit to the store which basically covers one goddamn pillow. Despite my frequent pleas for compensation that at the very least matched the monetary equivalent to my lost day of personal time off, I was stonewalled. This is a slap in the face and the message being sent is that my time my frustration and their lack of ability to effectively communicate logistics is only worth less than half of a day pay for me that I am now out. Suffice to say Ashley furniture, and Denver city furniture will not be getting any additional business from me. To be fair, Mark, the sales guy was a peach. Unfortunately though they'll never get my business again and I will be reporting Ashley furniture to the Better Business Bureau because they suck balls. Of course I contacted Ashley corporate and they were zero help and told me I needed to contact city furniture for any help with this. So in predictable form, one entity is pointing fingers at another entity, saying they need to take care of it. Meaning it's a vortex of lousy service.

Mark was extremely helpful with helping me pick out new furniture for my new house! He answered all…read moremy questions and had great recommendations on pairing things together! He made my experience super easy, and I walked out with everything I needed! I highly recommend going to Denver City Furniture for all your furniture needs!!

Quality and comfort was up to expectations plus the delivery service boys could have been nicer…read more Very happy and would recommend it to anyone.

It was time to upgrade my mattress, and I've been happy with Denver Mattress in the past, so tried…read moreout a new store near my new home. I was helped my Trent, who was kind, knowledgeable, patient and helpful. There were so many choices and Trent helped me narrow it down. There was currently a Memorial Day sale, which helped a little. I'm pleased with my purchase and the great customer service. The mattress was delivered quickly. There was one little glitch, but it was resolved immediately to my satisfaction (so great post-purchase service, also). I definitely recommend considering Denver Mattress for your next purchase. Ask for Trenton, he'll steer you in the right direction.

I had a fabulous experience in the store and also with the delivery. Lezan helped us in store and…read morewe picked the perfect tempurpedic base and heirloom mattress. It is a wonderful bed and I have never slept so well in my life! I also want to thanks Francisco Adame who helped me with my matress installation. He helped me with the set up of the bed- I had no idea it had speakers, massage, and an appt to track my sleep- he educated me further on my bed and I love it even more now! Overall, a great experience in and outside the store

Buyer beware, we're not the only ones…read more.... Denver Mattress Company complaints largely center on customer service friction, delivery delays, and warranty disputes. Buyers often report frustration with strict return conditions, sagging over time, and difficulty honoring repair warranties for adjustable bed bases.

The service vibe is very good very quick and very very patient and service was excellent. I'll…read moregive a five star all over again.

I needed a new couch for a few reasons...my 18yr old couch in great shape needed to be upgraded for…read morethis phase of life. They do have a wide selection to choose from. We did the sit test a few times in different show rooms and finally came up with something suitable. Wasn't exactly exactly what we wanted but not sure that exists lol. Purchase was easy, would take a few weeks as we apperantly bought a popular style. Came in earlier than expected and was able to pick up at the location quickly. The delivery fee is a big outrageous and maybe should be zoned for distance. A few month out and we are happy with our decision. AFW can fit a budget. I've purchased furniture from them over the years that was great and some that was not so great. I just recommend you make several trips and make sure you arent impulse buying. Measure!!! Doors, floor space. Don't go by eye, your in a space with no walls and high ceilings. Things look way smaller in the showroom. Nothing worse than buying something you love and it just doesnt fit in your space or through the door!