I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

Great customer service, really helpful and easy check out.find everything I was looking for.read more

Completely apathetic to my questions, not sure their position, maybe they aren't trained on pool…read morechemistry, but seems unlikely given chemicals have to be the bulk of their business.

Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

REVIEW DISCLAIMER: This review ONLY REVIEWS our INITIAL…read moreCONTACT and NOT ACTUAL BUILD. It highlights only the initial design process and communications leading up to our decision and does not reflect any actual construction. I feel that based on the outstanding service, this company and their representative deserves all the praise entitled. Unfortunately, many variables (cost and multiple individual projects) led us to choose another company. In searching for a residential pool build with a design in mind for our new Las Vegas home, we cast a large net using Yelp and personal references to 'interview' for this project. On first contact, we informed Jason of Xterior Creations that we were shopping around for the best builder to make our dream come true. Without going into minute details, we only wish to say that from the initial contact, we were met with friendly professionalism and a desire to make our dreams come true. Jason was able to take our conceptual design and come up with exactly what it was we wanted and answer any questions we had regarding any aspect of this proposal project. His communication was always cordial and without delay. Ultimately, the one stop shop approach turned to a contractor/builder situation to save costs for another project. Had funds been unlimited, it would be another story and it was an extremely hard decision to make in choosing. Jason, I wish we had another house just so I could give you business because you were simply awesome! We know that you did a good amount of work for us and we want everyone to know that you are an amazing representative for Xterior Creations - so for anyone reading this review, please do consider Xterior Creations for your pool project.

I highly recommend D&D pool and spa services. I just…read morerecently moved to Henderson and this is my first time being a pool owner. Other than buying a net and running the filter I felt at loss and my pool definitely needed better maintenance. Derrick has been so incredibly helpful from the moment he arrived. He discovered unique filters my pool has and decipher all its functions. I have been very pleased with Derrick's communication with me and guidance from simple pool cleaning to more complex issues such as my malfunctioning timer. He has been patient answering all my questions and ensuring my satisfaction. If you want a professional knowledgeable and fairly priced team, I definitely recommend them.

There are two Derek's who own and the run this business so you can't forget their names. The duo…read moreIs super responsive, polite, and literally the best priced pool service. I've interviewed 9 different services and these guys are the best. I just moved into my new home and they turned the pool that came with the house into MY pool. I couldn't be happier. They're so great. Give these guys a call, you won't regret it. When I say their price is the most competitive, I mean REALLY competitive

I reach out to Todd from Hound Dog Leak Detection on 12/18/2024. They found a leak in my pool…read moreskimmer throat and spa spillway when they came out the first time. Hound Dog Leak Detection guys showed up and began checking the pool equipment, water flow, filter and everything else with there special expense equipment they came with. Once the leaks were found Todd recommended two companies: Refresh Pool Tile and 1 Awesome Pool Solution. I decided to go with both company, one for the pool tile repair and the other company for check valves rebuild. Once the work was completed by both company there was still a leak problem. Todd came back to my home and found more leaks inside the spa and sealed the problem area. My experience with Todd from Hound Dog Leak Detection was excellent. I feel they did a through assessment of my pool leak problems. Todd provided guidance and referrals. Excellent follow up and good communications, I totally recommend that you go with Hound Dog Leak Detection -- they are top-notch company!

A huge thank you to the Hound Dog Team. We were struggling for 5 months to find out why our Spa…read morewas leaking. The company (I don't want to mention) re-plastered our pool and told us several other issues were the reason for the leak. We ended up spending a few thousand more than expected to replace our pump and other things only to find out none were the real issue. Then we finally agreed to have the experts at the Hound come out and they saved the day!! Thank you again for your expertise, professionalism and care!! My husband and I are very grateful and happy customers!!!

On 4/16/24 at 4:00 pm a company vehicle with Sun Devil on the side of it ran a stop sign and almost…read morehit me while I was pulling into my driveway. This young man didn't even acknowledge that I honked at him let alone care that he almost caused an accident. As far as their business services go I can't say because I'll never use them now.

Ken and Mitch was super great , they were very prompt they installed a new Pentair intellipro pool…read morepump and replaced a actuator on my system Explaining everything about new pump and getting me setup with new system highly recommend these guys very honest and straightforward on everything would definitely use these guys again

Needed rusted rebar removed from my pool. Job was quick and clean at a fair price. Very obvious…read morethese guys take pride in their work. Couldn't be happier.

Hire Larry for your pool plaster / pebble tech repair needs! Whenever I need pool repairs I always…read morethink it will cost thousands of dollars so I was very surprised at Larry's reasonable quote and end price (they were the same). I would absolutely hire him again and again. He also gives a six month warranty on his repairs.

We called quite a few companies because we had let our pool go and it was green. Bergie's was the…read moreonly one who asked us to text our water and offered a solution that wasn't $1200 and to drain it. He's done an amazing job getting our pool back to beautiful. He's incredibly kind, friendly and hard working. I would recommend Bergie's to anyone!

HIGHLY RECOMMEND! Chris is the best pool tech we have ever experienced. Very friendly, professional…read moreand whenever there is an issue or problem, if he is not able to repair, he is always honest and gives me the best referral who also provides great quality and excellent customer service. The value of service I get for the price is Topnotch! Also, my dog Zoe LOVES him!!!

Flowers by Michelle in Las Vegas is truly one of the best florists I've ever dealt with. Ordering…read moreover the phone and having expectations exceeded like this is rare today. I'm celebrating my 45th anniversary, and Amber and Michelle were both absolutely wonderful. They followed my instructions perfectly and created a stunning arrangement of 15 gorgeous red roses with baby's breath, greenery, and a beautiful crystal vase. Thank you, Michelle, for being here in Las Vegas. You far exceed any florist I've worked with in California, especially in Orange County. Truly a wonderful organization. Dr. Ardy

I called last minute from Nashville, just before closing, to ask for a flower deliver for my…read moregrandmothers 92nd birthday the next day. I was pretty sure it was an impossible request. I am so glad I met Michelle over the phone. She was amazing, took such great care of us and went out of her way to make sure my procrastination did not impact my grandmothers birthday. I can't wait to order from you in the future.!