I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

My pool was built by Eric in 2004, and if something goes wrong today or if I need a pool tech, etc…read more Eric is always there. The pool was built to last and Eric stands by his work. I have recommended AA Everclear to hundreds of clients over the years without any blowback, only positive outcomes.

After reviewing numerous proposals, we decided to go with Everclear Pools. Eric and his entire…read moreteam did a fabulous job. Heather provided wonderful customer service, she is very patient, her product knowledge and design expertise was beyond epic. Once the project began, Eric was completely hands on. He explained the process step-by-step, and was present for each phase of the job. He worked hand in hand with all his contractors and together they orchestrated a product beyond our expectations. He's knowledgeable in all aspects of his job and can answer any question with ease & confidence. Although the project is complete, they are still available for any questions or concerns we have. I highly recommend this company for any and all your pool and spa needs.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

10 out of 10 STARS This is our second pools with Ben from…read morePools R Us and have to say it won't be the last, Ben knocks the designs out the park every time , I feel in my opinion there prices are the most reasonable I've seen and I've been through a few local companies and a few no name companies but I can tell there experience building pools isn't quite there, I'm sorry I'm not risking my own pool build for someone to build their reputation, Even my neighbor had a small pool contractors company come to there home for a bid, please keep in mind this is before I knew they where looking at pools and he got this crazy number and super vague bid form from a company has a very low amount of reviews but ratings seam good and I'm sure he just starting off but $75k isn't money I'm willing to gamble with nor is my neighbor this made him uncomfortable as well as I at the end of they day I got him hooked up with Ben And not to mention pools r us price was still better then the lower rated company he got a bid from . So it was meant to be Be that I invited Ben to meet my neighbor for a induction, Now they are doing two pools side by side up here in summerlin and I couldn't be happier that my guy Ben is taken care of them as well. Thanks again Ben, from your loyal customer Gregory loveless

Great customer experience, we have been blessed to have come across Ben with pools R us. He has…read morebeen a headache saver between my wife and I, but I'm sure we gave him his fair share of headaches, lol Let me start off with the initial visit. Which was on a Saturday, believe it or not. Ben With Kohl's rest was the only company I can find. That would meet me on my time window. We had an appointment at 2:30 he got there at 2:15 and sat in his truck till our appointment time. Watching from a ring doorbell. I felt bad and told him we could start earlier if he was able to. I only bring this up. Because the last 3 companies I had. One company showed 45 minutes late. Now he did call when he was 20 minutes past the hour. The other one showed up on the wrong day and blamed it on me. And the third one straight up, no showed which I'll be writing a review about that company as well. As far as the bill process, it was very smooth. The only problem that we had was that we didn't read the packet that was provided. That gave instructions on how to do certain things like watering the concrete. i think that's what it's a called . So we had to keep calling Ben to give us the answers that had been sitting in front of us the whole entire time. Other than that, our overall experience was fantastic. I'd hardly recommend them if you're in summerlin or Las Vegas. I'll be posting pictures once my landscaper "meaning me" finishes the landscaping, lol

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

Had them do a complete repair and remodel of my pool. They fixed structural cracks, stripped pebble…read moretech and replastered the pool. Installed new lights, pool tile and replastered the deck. It looks absolutely amazing and they are competitively priced and always responded quickly. Highly recommend them for big pool jobs.

I was very happy with the service. He was able to come over the next day and replaced my pump…read morehousing. He did not try to oversell me like some others did. Two other companies tried to tell me that I needed to replace my entire pump, instead of just the leaking housing, and one of them wanted $3000. I am very happy that I hired Clean N Blue instead.

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

Franks Spa Service has serviced my spa for 5 years. They do an excellent job so that I don't ever…read morehave to worry about!