brad and his team have been doing a great job for us have been using them for at least 6 months now . weekly like clock work the first company we used was horrible leslies pool supply employee recommended Brad glad he did ' read more

Brad and his staff have taken care of me and my pool. They brought it back to life after another company let it get bad. From weekly cleaning, equipment upgrades and the complete repair of my pool deck. Amazing work!! read more

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Arranged for Poseidon to do a diagnostic of pool heater. Pro: they came out the next day. Tech spent under 10 minutes on diagnostic. The tech couldnt explain the issue and said the owner would explain it. The owner said the heater is not igniting [incorrect] and they will need to do a process of elimination to figure out why. [not a very helpful diagnostic]. The follow-up was to spend $700 on multiple parts since there was not a solid diagnosis. Another service came out, immediately diagnosed the core issue, replaced the corroded part and heater has been working properly. I feel like it was a waste of $150 for the diagnostic. read more

After the hiccups I've had with other companies breaking things in my backyard, not cleaning the pool as stated.. my neighbors recommended Poseidon... Brad had been WONDERFUL! My pool looks AMAZING. The communication is top notch and I couldn't be happier. read more

Very deceiving with pricing, installing different equipment with little price adjustment. The reason was even more ridiculous, it was a rush job and he didn't know my pool has two lights which he totally forgot about when techs came to install new chlorinator, they weren't told about lights and the prices went up for that day. Given the shape of the pool, a single light would not be sufficient to illuminate and install took place 26 days after agreeing to proceed. He said he would reach out asap after getting parts for install. 20 days later he sends a follow up text asking if I want to proceed with install. Two Pentair microbrites costed me $2250. After searching multiple outlets, the most expensive microbrite was $569 each. The install was more than the light. Never received a manual for the Pentair chlorinator he said he didn't see one. I need to go online to see how it works, what the lights mean, how to remove/service salt cell etc. Only positive was techs were very efficient with the install of chlorinator and two days later the lights. Microbrites are not as impressive as agreed on intellibrites which would have been worth it for $600 more for two. A valuable lesson learned for myself, do your research. A one star rating is only for the techs not the company or Brad whom should have no stars. read more

excellent service! professional, friendly, and affordable. life time poseidon pools customer. thankful to have a company I can count on and trust. read more

Poseidon Pool Service is a great company to work with !! Brad and his guys are extremely knowledgeable and they always do an amazing job ! Highly recommend read more

We needed a new pool pump. After another company screwed around, Poseidon stepped up and installed a new pump the next day, AND saved us about $400! They also recommend a better pump (for less money) than the one we had originally selected. To top it off, they were able to get us a rebate from NV Energy for switching to a variable speed pump. read more

The company charged me $600 for an acid wash. What my pool looks like after an acid wash. The owner told me to go ahead and fill out with new water and vacuum out the debri and dirt. I would not recommend this company read more

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Brad and Alan are really great at keeping our pool perfectly clean and ready to use. We get a report after each weekly visit with pictures of the work done and chemical tests. They also take care of all necessary routine maintenance. I get a prompt response to any question that might come up and they are very helpful. If you want a reliable, effective pool cleaning service, give Brad a call! read more

They saved my pool from permanent green...(by prior pool service) Great group of guys read more

Poseidon Pool Service - Pool Cleaners Near Me

I would NOT recommend Poseidon Pool Service to anybody. This business's pool cleaner broke the clamp on my pool filter during the process of cleaning the filter and after a while the filter started leaking water and I had to replace the broken part from Leslie's for $349.99 plus labor. Do not trust Brad (the owner) at all. Instead of taking responsibility Brad charged me an insane high amount of additional fees to clean my filter. Stay away from Poseidon Pool Service. I repeat, DO NOT conduct any business with Brad. read more

When we moved into our house, we decided to stick with Poseidon because the previous owner was a real estate professional and said Poseidon had done a good job taking care of the pool. As first-time pool owners, Brad was fantastic about coming out and showing us how to do things like change the valves and turn on the heater for running the hot tub. As summer heated up last summer, we started having a significant amount of algae that would accumulate each day on the floor and walls of both the pool and the hot tub. Brad's advice was to repeatedly have the filters cleaned. The algae problem persisted. We reported the problem to Brad numerous times and the pool guy would have also seen what was happening. It would take about 30 minutes each day to scrub the walls and floor of the hot tub and pool just to keep it from getting out of control. Each day during the summer algae would accumulate on every surface where water touched. At several points during our 18 months with Poseidon, Brad mentioned coming out to do a cyanuric acid test to check to see if we had "bad water." That never happened. Towards the end of last summer Brad told us our pool guy, Derrick, was color blind. We thought that's maybe why our pool service was so bad. But as this summer started to heat up this year and with a new pool guy, we started to once again have algae problems. My in-laws who are in their 80s have a pool service here in Las Vegas and never had an algae problem where every day they'd have to go scrub every nook and cranny, wall and floor of their pool so we started to think maybe Poseidon wasn't doing the job a typical pool service does. There had been many times where they'd report they had cleaned baskets but we'd go out right after they left and there would be huge amounts of debris in, say, the pump basket. Our last day with Poseidon, my husband and I intentionally didn't brush the algae and the pool guy reported he had brushed the steps and walls but hadn't brushed anything. I'll post pictures for you to see what the pool walls and hot tub looked like after he left. At any rate, I told my husband that if we wanted a green, dirty pool, I could do that for us for free. So we terminated services. Ending services was the best thing we could have done. I went to Leslie's Pool and picked up a test kit, purchased chemicals from Lowes, and started learning how to take care of our pool from YouTube videos. When I tested the cyanuric acid levels, which probably takes a total of two minutes to do, the cyanuric acid levels were so high that it became quite apparent to us that no one at Poseidon had ever done that test on our pool. It's supposed to be closer to 30 ppm to 50 ppm and ours was so off the chart that I'm guessing it was ten times that amount. What that means is the free chlorine that kills not only algae and germs was completely getting bound up and neutralized by cyanuric acid. This means we had been swimming around in filthy water with neutralized chlorine all last summer and the beginning of this summer. To make matters worse, the pool guys had been putting two to three pucks into the pool every week. HALF of those pucks is cyanuric acid. So every week they were making the problem worse We could have been pouring buckets of shock in and never have been sanitizing the water like it needs to be cleaned. High cyanuric acid also messes up other chemical tests. Had Poseidon tested at any point beyond pH and free chlorine, the problem would have been obvious. It was NOT a dirty filter problem. We drained our pool with a sump pump, fixed a couple of spots where rebar was too close to the surface, acid washed the hot tub, refilled the pool and hot tub, and balanced all the chemicals and now we have a sparkling pool that has NO ALGAE. In fact, there had been algae in all of our vacuum tubes and skimmer that is completely gone now that we have our pool balanced and the chemicals are actually working to kill it. Places where there were tannin stains from leaves and bird poo are also gone because having the pool balanced is allowing the chlorine to do its job.The best thing we ever did was let Brad and his team go. He's a nice guy, but I question whether or not his company can do even the most basic of chemical testing and maintenance. He's a super nice guy, but he let us go a whole summer and a month into this one scrubbing a pool thirty minutes a day that a two-minute test and putting in fresh water could have made into a much lower maintenance and much cleaner swim experience. My advice if you're going to hire Poseidon is to make sure they do occasional cyanuric acid, total alkalinity, and hard water tests and report those numbers to you in addition to free chlorine and pH. They should be letting you know what the normal range is and what corrective action needs to be taking place. The other tests beyond the pH and free chlorine levels do matter and should be done routinely by your pool company. read more

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I have been with Brad and his crew for awhile and they are hands down super amazing and awesome!!!

Brad came out the day after I called him to assess my problems. I followed his recommendations and all my pool's issues were corrected. I had my tile bead blasted at the waterline and the mortar above cleaned of excess scale that the previous owner had let build up. They also replaced some parts on my pump and plumbing. The last fix was acid washing my pool walls. His team was very friendly and efficient. All work was performed in a professional manner. The prices were 30% better than the competition and Brad's people skills far exceeded the other guy's. I am not currently using a pool service for regular routine maintenance, but when I am ready, I will call Brad. You should, too! read more

Poseidon Pool Service - Pool Cleaners Near Me

This pool service is awesome! They acid washed and cleaned our pool. They are very reasonably priced, honest and do great work. We get photos sent showing the pool and filters when they clean the pool and it is always great! Would highly recommend them! read more

Poseidon Pool Service - Before - Pool Cleaners Near Me

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We recently moved to Centennial Hills and was in need of pool weekly service. Poseidon does an amazing job from prompt cleaning routine appoints to service updates provided via email after each pool cleaning ... with pictures!!!! Love all the attention to detail and the time they take to document each service provided. Would highly recommend their services! read more

We arranged our schedules today for tile cleaning and nobody showed up or called. Text messages were delivered and then later text messages couldn't be delivered (iphone turned off or battery died?) Brad had informed us that he was going out of town and left Josh to do the service. The only number we had for a point of contact is Brads. If the owner is not available, someone needs to be left in charge that will communicate. My husband marked himself as unavailable for a "call-out" (overtime), also rescheduled a doctors appt. that was scheduled for later today. We text messages several times and called and left voicemail messages. 13 hours later, still NO REPLY. Recent messages were delivered. We contacted another company to do our service, clearly this company does not want our business. We have a pool party and other things planned, it would've been nice to get this done on schedule...considering we blocked out 2 days for this and it's not happening until the new company comes. Very inconsiderate read more

Great pool service. Always come when they are scheduled and do a great job cleaning the pool and above ground spa. When completed: They send me pictures and readings of the pool so I can see that they have completed it. This company came in when I first purchased the home and the pool was not being maintained and was dark green and full of Algae. They cleaned it up and it looks brand new. They are honest and do a fantastic job. Price: They are not the cheapest pool company but not the most expensive company. Busy company: however, if you text them they get back to you within a few hours. Remember : they are out cleaning pools so , I understand if they don't just pick up the phone as I would want them to do that when they are cleaning my pool. If I had another house with a pool , I would call Poseidon Pool Service to do it and feel confident that they are doing a great job! Marc A. read more

Great customer service. The owner really works with TRB customer to ensure they have the clean pool we all want and provides great advice on things to do to keep your pool sparkling. read more

Our previous pool company had left our pool in a total mess, leaving it green for over a month while doing nothing to diagnose the cause or attempting to fix the issue. We lost the use of the pool over a holiday weekend as a result. Finding someone else to help and to provide regular service proved challenging, due in part to our location and company willingness to take on another property mid-season. I contacted Brad at Poseidon and he replied right away and came out to evaluate the pool the same day. He confirmed what I suspected, that the pool needed to be drained and needed a chemical wash before refilling. I agreed and he had John Jay come to the house the next day to begin draining the pool. It took several days to empty but as soon as it was done, he returned and did an outstanding job cleaning the pool and then beginning the refill process. My pool has never looked this good since I purchased the property 4 years ago and proved to me I didn't have a pool problem; I had a pool service problem. Brad is now establishing weekly service for us and I have every confidence the pool will continue looking as good as it does now going forward. I highly recommend their service! read more

They always do an excellent job of keeping my pool sparkling clean

As a first time pool owner I was skeptical about servicing it myself and having it turning green. I called for a quote and Brad came out the same day! He got me all set up with weekly service and I must say, the service as been fantastic! When I've got a question, and trust me, there have been a bunch, Brad has been so responsive and typically will have my questions answered within an hour of contacting him. He and his technicians are great! read more

I called Poseidon because I needed my filters cleaned and I was also in the market to find a monthly pool cleaning service. They came out and did an alright job on cleaning my filters. I had them do a pool cleaning as well and the cleaners left marks on my deck that I had to pressure wash and they didn't even brush my pool. So I basically paid for a cleaning service where I had about another hours worth of work of cleaning after because of their sloppy service. Extremely overpriced for someone to not even vacuum your pool correctly and leave my deck to be pressure washed after. read more

I needed help with my water leveler and a friend of mine recommended Poseidon. Brad was great and had someone come out the same day. Matt was the tech that fixed my problem and was extremely knowledgeable and friendly. I will definitely use them again. read more

They arrived as promised and the service was thorough and efficient. My pool is sparkling. What more can I ask for

my name is cathy and me and my family reside in the nw area of las vegas. i have been recieving bi weekly pool service by poseidon pool service. the owner is named brad. i fell two months behind which is 200.00 but i stayed in contact with owner brad. this past wed july 8th i recieved a text from brad that my pool basket was broke and i told him that i would have his payment by friday and that he could fix the basket. upon inspection of the basket i noticed that the floor cleaning part was removed and some champagne buckets was put over it to stop the water from gushing out. i then brought this to brad. he told me to take pictures and sent it over. he sent me over an estimate for over 400.00 including parts and labor. i became suspicious due to backyard not being flooded so i asked my neighbor ms, anna to send me over footage from a camera that faces my yard from her home. to my suprise it was my poolman that removed the part. this was done intentionally because i owed him the 200.00. im dissappointed and i dont put anything pass brad and poseidon pools. i am reporting this to the police and submitting the footage. i am putting this review on all review sites and i am putting in a formal complaint with the bbb and business licensing. do not use posiedon pools las vegas owner brad is using criminal business practices to get clients that are backed in payment to pay! read more

Came to clean my pool ..and my pool filter gas not worked since !!! I had to call another pool co to fix my pool filter that They screwed up

Just had one of the best experiences with a Pool Service company that I just had to share. As a long time pool owner we all know the job it is to clean the calcium scale off the tile each year. So this year I decided to get an estimate to see just how expensive it was to have it removed professionally.While browsing the Home Concepts magazine I came across an ad for Pool and Tile Cleaning. I called Poseidon Pool Service and spoke to the owner Brad Allison. Brad made an appointment to look at my pool, arrived right on time and gave me a price I couldn't turn down. He had an opening two days later which I jumped at and today the job is down. Our pool looks as as good as it did the day it was built in 2017. I highly recommend Poseidon for all your pool needs. I will have him back next year if I see any return of the ugly white ring. B.Higgins. Saddle Peak read more

Brad and his team have taken care of our rental property for over two years! He is always there when we need him and does great work. Feels like having a family member look after our rental. read more

Awesome company to do business with! They are always on time and very professional! The pool is always clear and ready to go. We couldn't be happier read more

Contacted Brad and explained what we needed. I provided a measurement and he gave us a ballpark figure to work with. Brad asked about our pool in order to give him a mental picture of the project. He checked his appointments, called us back and said 'How about tomorrow'? The next day Brad calls and confirms the time etc....a short time later he and John arrived checked out the job, firmed up the price and went to work. The tile had a substantial mineral buildup as our water is very hard. It took them several hours to clean the pool/spa tile...meantime the pool was being drained. The tile looks like the day it was installed 5 years ago. These two guys were not only professional all the way but very nice and pleasant to deal with. They left the sump pump overnight to complete the pool drain. John came by the next day to retrieve his equipment. We filled the pool and couldn't be happier. read more

Poseidon Pool Service is a great new business, with a terrific owner, reasonable prices, and pool or hot tub service you need. Give Brad a call next time! read more

Brad and crew have been servicing our pool in our rental house in LV for the past 9 months. Our renters are not easy people to please and have lots of dogs who leave hair in the pool. Thanks again for the commitment to your service and customers. read more

I am so happy I found Brad and Poseidon Pools. I have an above ground pool that was having some plumbing issues and everybody I called was scared away or giving me ridiculous qoutes for just looking at it and possibly not even being able to fix it. Brad was seriously my last hope and he came though. He kept in constant communication with me as to getting parts, his plan of action, scheduling a date and then showed up and did a great job. He fixed something that big pool companies were scared to even attempt. I cannot recommend his company and service enough...and it was at a SUPER fair price!! read more