amazing guys over there especially the assistant manager; very helpful and understanding to make sure my needs were met and satisfied.

Just three years ago I was singing the praises of this same Mavis store, and they're generosity. That was a great experience - but not so today. I had one tire on my vehicle that needed replacing and one with a puncture. I thought I'd run to Mavis and have them slap on two good ones, and problem solved. Well, not this time. The service manager walked with me to my car and measured tread depth on each tire. He told me I needed four new tires, and that he couldn't repair the puncture because the tire was made in 2022! (I've never heard of that one.) Now I had been to an automotive dealership just last week, and they told me that three of my tires have good tread depth, except one. Here at Mavis I'm told that they ALL need replacing. I didn't believe them and took my business elsewhere. And I'm glad I did! The business I ended up at did exactly as I requested, rotated the tires, and told me that all tread depths were good, even on the remaining ones! What a disappointment at Mavis today. I didn't expect that at all. read more

They hit the mark for 10 stars! It's crucial to get great service paired with incredible human interaction. From the time I walked in until the time I left, Chad, Bill, and Danny were outstanding. They are mechanically skilled and also have superb human communication skills. I highly recommend Mavis in Mt. Ephraim! read more

I highly recommend this particular Mavis Tire Shop. They have wonderful customer service. Recently, I stopped there to fill a tire. Danny, one of their technicians, immediately greeted me. Since the air pump wasn't working, he had me pull up to their bay area and made sure that all 4 tires were properly inflated. This is not the first time I have stopped there for air. Each time I was greeted by a technician that was not busy and offered their assistance. read more

I ran over a piece of metal on the 42 freeway saw that my tire was losing air could not get to the store. Vince the assistant manager came over from the store a half hour before closing and changed our tire on the side of the road. He then led us back to the store and him and Vaughn kept the store open late to get us a new tire. They saved the day! We were on the side of the road and no one was open to help us. Thank you so much Vince and Vaughn you goes saved our weekend! read more

A company that pays its workers minimum wage and will hire anyone regardless of any will to learn or experience in working on vehicles is basically a gamble if you bring your car there. I worked at a Mavis before and it was pathetic. read more

Great Customer Service. Scheduled same day appointment for brakes and rotors but did not have enough money at the time to cover the whole bill. Not only did the store manager work with me on the price he said it would be finished by the end of the day. I highly recommend this company in Mt Ephraim! read more

Lawrence, my salesman was wonderful answering my many questions about purchasing new tires while that fixed a damaged one. I used this exact store 2 years ago and received excellent service. Thank you. read more

4 tires recommend a year ago, was told they were good tires and they sold a lot of them, also guarantee. one year later they all need to be replaced. Worker Tim passing the bucking blaming my car when it's been serviced all year, one tire as but coincidentally was replaced after a blow out by Sams Club. Also told there's no guarantee bc I didn't pay extra money that I wasnt told about a year ago. Complete scam, all I came in for was an oil change abs find out they horrible practices and customer service! read more

After I got new tires from a pep boys and the tires weren't on the car right mavis saved my life, probably literally since they weren't even screwed on right NEVERMIND balanced or aligned!! They took me right away, had my car up in minutes and helped me through the whole process. The woman at the counter Deena was super sweet and helpful and patient with me as I explained my horror story from pep boys. Thank you so much for all of your help I would definitely recommend this place to anyone who wants good prices and fast service! read more

This place was and still is horrible!!!! This mavis location is at least better than the one in Philadelphia I went to that over tighten my lug nuts which made this mavis location have to CUT my RIM. It's been a month and still mavis hasn't replace the RIM they cut!! During this hold time I never get a call from mavis. read more

Awesome and fast service. tire was changed rather quickly

Called when arrived to see if someone could help me with tire and take my information through the phone due to COVID. man was RUDE and said it was too cold for anyone to go outside. unprofessional and doesn't know how to speak to customers read more

Avoid this shop. I do not think I'll ever go back to this Mavis location. I made an appointment for a Thursday at 9am to get all new tires. I left the car before 9 and assumed that it would not take long ..There was only 1 other car at the time . I happen to ride by at 1 and my car was on the lift. I called and asked what happened. The lady told me that there were other car appointments at 9 am. I was not happy so I went there and voiced my displeasure with Bill. I was very angry and running late by this point . 3 days later the light on the dash came on alerting me that it wasn't reading the tire pressure. I had to go back again and have them fix. Bill told me that there wasn't a sensor in one of the tires. .......????? This is a 2019 and the first time I had anyone change the tires. I think he was implying that I had someone take the missing sensor out .... He just couldn't admit that they forgot to put it in there... Never again ..... read more

I have a bad experience in this shop. The battery signal light was on that day. I drove to replace the battery. When I got there, I told the clerk that my power light was on and asked to replace the battery. After a while, the repairman came out and told me that he tested the battery and there was no problem. It was said that my alternator was broken and asked me to replace the alternator.After the replacement, I couldn't start my car on the third day when I went home. I could start it with a jump starter. I drove out and stopped there for one day and the next day. I can't start. I'm sure that my battery is really broken. It's not that my alternator is faulty. But the maintenance site asked me to replace the alternator.After I replaced the battery, the car can start normally. I think this behavior to deceive customers is very bad. Yes, I will never go back this store again read more

Took great care of my car!! Kevin was awesome! The whole staff was really nice! Great experience!!

I show up at Mavis Tires in Mount Ephraim, NJ with a slow leak in one tire. I was shown the hole and informed that it was "too big to repair" and that I need to buy 2 new tires, and by the way, your shocks are leaking. So I order the tires from the manager Kevin on Monday, and am told just show up on Wednesday between 12 and 1 and we'll get you right in and out. Do you need a deposit? "No." So I show up at 12:30 on Wednesday and the people in charge know nothing about it. "Kevin is off on Wednesday's." Eventually, the mechanic who knew the situation drove my car in and states "I wouldn't put new tires on with leaking shocks." I go to the waiting room and 5 minutes later, I'm informed that Kevin ordered the wrong size and I could come back tomorrow. No thank you. Then I go to another tire store, who not only repair my tire in 20 minutes, they inform me that my shocks are fine, stating: "I wouldn't trust those people." I DON'T! And Neither Should You. read more