I've been going to STS Tire for a few years and the staff is always friendly and helpful. Recently,…read morebrought my car in for a full brake job and the pricing was competitive. The guys confirmed the quote over the phone before proceeding and the had the car done in a couple hours. Overall great experience

A piece of tire was scraped off because my teenage kid hit a curb, so I went and ask them to take a…read morelook. The tech inspected it and sprayed foam on it before informing me that it should be fine and that I don't need to do any work. Greatly appreciate an honest business that doesn't try to take customer for a ride!

I have been bringing our cars here for several years now. They are always transparent and take the…read moretime to explain what is needed. Mike(s) and the team are all nice folks who do great work.

I was direct to Wayne Tire thru my fleet company for work needed on my work van. I was so blown…read moreaway by the high level of professionalism and service received, that when my personal vehicle was in need of service, there was no doubt where I'd bring it. I almost wish more sh*t would go wrong so I'd could go back. But here's the bottom line: in 2022 is refreshing to walk into a business where the people all look like me and sound like me. Great job guys!!!!

Let's get straight to the point!!! I live in Easton, PA boarder line of NJ APPROX. 48 MIN.Drive to…read morework at EWR airport. I know about this particular "Pep boys" in Roselle, NJ because my wife and I used to live in Elizabeth NJ. NOW!!! My wife and I had some business to take care of in Elizabeth, NJ; So I made an appointment for that particular "Pep Boys" at 711 E 1st Ave, Roswell, NJ 07203. First, I called and spoke with someone early that morning at approximately, 10:17 am on the morning of 12/18/2025 to make an appointment. I explained that I had already purchased the parts to make the necessary repairs on my vehicle. I was told by a male employee of that particular "Pep Boys" that I was good to come in for the engine mount replacements. I asked for an estimate first because my particular vehicle has 3 mounts. So I asked for a general price for service because, again I had already obtained the parts. The "Pep Boys" employee gave me an estimate which was too high to have all three mounts done so, I asked what was the estimated price for labor to have two mounts done he stated $375 along with the estimated time the job would take which was approximately 2.5 hrs. I call back before I get there because I'm running late. I spoke with a female employee and explained the situation as far as, me already having the parts attempting to save money. My wife and I drop the car off come to find out the woman I was speaking to on the phone was the manager at that particular "Pep boys" so she's telling me the gentleman that I had spoken with earlier was not there. I explained to the female manager the price her employee quoted to me on the phone. She proceded to quote a whole different price to me which was extremely higher than the labor cost previously given to me. So I stated just change the main motor mount then. "PLEASE" The time was approximately 1:30 pm, could've be 2 pm. She calls me to the work area at about 3:30 pm possibly 3:45 pm to tell me that I would have to leave my car there because her/"Pep Boys" mechanic couldn't get the bolts off because the vehicle was an older vehicle so instead of notifying me the customer of the problem though I'm sitting right there in the waiting area mind you; she also had my cell number. I'm assuming her being the manager approved the mechanic to go ahead and burn the bolts of with a welding torch. The problem she/"Pep Boys" created though was parts of the bolts were now stuck and she's telling me they would have to drill new holes into my cars engine mount brackets and by the way didn't know what size bolts would fit. I'm like OKAY! You all have four hours left on your work schedule. I have a 13 year old daughter at home alone in PA, my wife has medical issues not to mention we weren't planning on having to stay out for the night so I also didn't have my blood pressure medication or cholesterol pills. Now!, as far as not knowing the size of the bolts to replace. I would assume if you type in the Year, Make and model of the car the specs. For the vehicle should come up! THANK GOD! I had just gotten paid even though I had to use some of our holiday funds for a Lyft and hotel for me and my wife for the night OOOCUH but she was cold and shaking out while we waited for the Lyft not to mention though I was worried about my 13 yr old being at home alone. If you are a parent especially a mother you can imagine what she was going through psychologically. I also had another issue to be worried about like GOD FORBID!!! My vehicle is broken into or if anything is missing out of our car whose going to be held responsible for it! In conclusion, I would respectfully advise corporate to advise their managers to be more transparent other than basically saying SHIT! Happens and even though "Pep Boys" caused the issues there's nothing we can do to help you in this unexpected situation and we won't charge you for the (BOLTS).

My car wouldn't start and had electrical Issues and they had…read moreno interest in helping me. Many issues with the car and battery were diagnosed by my dealership the next day and pep boys said the vehicle was fine and the diagnostic report was fine. Horrible waste of time. I will not be returning.

They are the most honest and capable service ever I bring all my vehicles there for more than…read more7years always do the best fix all my problems and most of all explain everything honestly dependable and professional highly recommend

Ladies, beware! Disappointed is an understatement! I used to bring my car to Jeff years ago and…read morethen moved out of town. I recently moved back and I am sad to say that he is a complete and total rip off and has the personality of an old shoe to top it off. So here's the story... I received roadside twice and had my battery jumped to find out that the battery needs replacement. Knowing this I called Happys to see if they could squeeze me in and replace the battery. A couple hours later I receive a call telling me that the battery and Installation Would be just under $500! Mind you this is for a 2018 Kia. Feeling desperate, I agreed, but quickly came to my senses and called back to tell him no. So he tells me that it is already been installed, but he can put the old one back in. Fine, no problem(btw I paid half at Etd in kinnelon) so I arrive at the shop to pick up my car and I asked if he could jump start me so I could be on my way and he replied "no, sorry we dont have a jump box". Are you kidding me? That's right, He charged me $70 to install and uninstall a battery and left me in his parking lot with a dead car. I had to call someone to come and jump me. What kind of man or human being for that matter does that?! He is the worst kind of business man and I advise everyone to stay away from this crook. Don't be fooled by the positive reviews that his buddies left for him. It's a crock.

I have taken my 2017 Mustang GT350 to Tom twice now and both times he has given excellent service!…read more I love going to Tom because he is a Ford trained mechanic and loves performance cars.

So it's hard to be a small business owner. Tom the owner is not only knowledgeable, but honest…read more That is a very hard trait to find not only in mechanics, but in society as a whole. I've known mechanics that will say they fixed something and didn't, or charge you for a part and inflate the cost. He's so honest that when any of our cars don't need something he will tell us. I recommend this shop to anyone! I'm almost afraid to post lol cause he's super popular as it is, but he deserves all the business in the world. And Josh is amazing as well! Just great guys!! Highly recommend.

I took my truck in because my engine light came on. They told me that the catalytic converter and…read moreoxygen sensors needed to be replaced. The original estimate was approximately $2900 and the final bill was higher($3070). I missed two days for work due to wrong parts, them not being able to get a bolt off. When I finally got my car back the engine light came on and my transmission was shot. The car never had prior transmission problems at all. When I sent them the info that using heat by the transmission can cause damage they dismissed it. I had to junk the car for $500. The worst car repair experience I ever had. I never took a car to get a major repair like this and had the car run much worse. I will never go back. Buyer beware with these guys.

I initially chose this shop for a snow tire installation because they were able to fit me in…read morequickly and had high-end equipment. This used to be Euro Tire which I used previously for various things with no issues. Unfortunately, what began as a simple service resulted in over $1,000 in damages and a complete lack of accountability. After picking up my car, I discovered the wheel bolts had been severely over-torqued. I returned within 30 min, and a technician confirmed they were stuck, stating he was "uncomfortable" proceeding at closing time. I took the car home and dropped it off the following morning as they said they will take care of it. The next day, multiple lug nuts were stuck which required drilling of the studs to remove them. The shop broke at least 4 lug nuts in half trying to remove them and the 2 wheels were stuck on the car. During the extraction process, the shop drilled through the wheel itself rather than just the studs. Put the wheel back on and said it was all done. I once again checked when I got home and discovered the wheel was drilled into and 2 of 5 lug nuts on one wheel were not holding. This rendered the wheel structurally compromised and unsafe for road use. Despite previously admitting the bolts were over-torqued, the management changed their story once they realized the extent of the damage. When I confronted them about the ruined wheel, they blamed me for the over-torquing--despite the fact that they were the last ones to touch the vehicle. While they refunded the initial labor cost, I am now out approximately $1,000 for a replacement wheel and hardware.

Joe and Chuck are great mechanics. They are also very friendly and very HONEST! I trust what they…read moresay and do without any fear of being scammed. Do not hesitate calling them and entrusting your car to them They are great!

Fantastic service provided by extremely knowledgeable guys. Everyone was so nice and the place is…read moreimmaculate.

When you have an old car you can find that you can't get a replacement exhaust system but that is…read morenot true. This service station has the skilled technicians to custom build an exhaust system to keep your beloved old vehicle on the road at a fair price.

Just got ripped off here this morning, came in for front & rear breaks for my 2018 Kia Cadenza,…read more$745 with breakline flush. Then I went over to the kia dealership for an oil change & they informed me that my rear break pads were only at 6mm, the fronts at 10mm - definitely did not get new pads for the rear. Very pissed, went back to complain but owner already gone for the day.