Angie was such a huge help with my camera purchase. They have very competitive pricing and are very…read morehelpful when it comes to purchasing cameras.

After searching high and low I finally found the canon camera I was searching for here! Super fast…read moreservice and they were also helpful over the phone before I arrived. Price is fair, and the product was brand new. I was so happy to finally find the camera since it's been sold out everywhere else for the longest time! They also had other accessories/ items such as the memory card.

Awesome and friendly staff/owner. Knowledgeable and personable, he fixed my iPhone fairly quickly,…read moreand better than what Apple offered (iPhone 13 lightning charging port). Taking my iPad to them as they work on most Apple products as well as PC. Miss having neighborhood shops like this as opposed to conglomerates taking over. Earned a life long customer.

Affordable service, fast response, and above all friendly. I had a Mac, a PC, and a surface that…read moreall needed repair. They were very upfront about the surface being a tablet and any repair would not make it useful anymore. For the laptop, PC, they were able to restore the operating system, and it got it back to me cleaned. Even the WiFi issue was resolved. Most impressive was my MacBook Pro. It had been dropped, so there was a dent in the chassis. This time the battery was not working. In replacing the battery repaired the chassis as well. They have a plethora of other laptops and monitors that are heavily discounted. I strongly suggest taking a look at the options and any repairs to breathe new life into your computers. Turn around time was about a day. I would suggest going in to talk to the front staff. If you have questions I will as well. They're very knowledgeable about all things computing.

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

We ordered 2 wine refrigerators 3 weeks ago that were due for delivery on May 11. I received a call…read moretoday from someone who clearly has no idea what customer service is and they told me they me delivery I was expecting in 2 days was being pushed out 2 weeks because the manufacturer just shipped the unit. So we are getting one refrigerator on Monday and the other one in 2 weeks.... They of course had no idea what went wrong or why they are telling me about this 48 hours before I am getting f my complete delivery. The worst part is they clearly don't care because they have no idea what customer service means and it's truly very unfortunate because they don't know how to take care and support their customers. Plus they will never respond to this review due to there lack off concern for the customer....

I can't knock this place because it was the meeting point where my fiancé and I agreed on (not…read moretryna die) in 2022. Genius Bar reps have always been really nice and knowledgeable. Everyone is friendly. Trying to book an appointment now because some (not all) of my texts are sending and receiving but not all. Tried every way possible to troubleshoot on my own and just want to book an appt but it's not entirely easy to do, so that is frustrating. Even DMV has streamlined a fast way to book appointments! d'oh!

Yesterday, I met with an Apple employee named Kayla who told me how the Apple Air IPad works. I was…read morethankful that she was kind and informative enough to help me with how the IPad notes worked. I learned about how to make those pictures on the IPad notes like they show you on the official website. She told me that the IPad Pencil Pro is the best on this. I learned about how to do the stuff. I also love how Kayla gave me some Apple product trivia. An example would be that I mistakenly thought someone's phone number in the notes was about to be misused by a creepy stranger, but Kayla told me that it's a sample number created by Apple. She was also transparent on me on when the IPad Air M4 and the 17e release dates. She told me that they'll be arriving to the Apple store in-person next week on Wednesday.

I've been going to this place ever since their Haster location. I don't remember how I found them,…read moreprobably on Yelp, but I'm glad I did. This place has really good deals on everything. I dont want to mention prices since that can fluctuate and I care about this place enough not to bring customers that go there quoting the prices on my review, but just know that you will not find a better deal. Maybe through private sellers...maybe. Staff have always been helpful. The computers and laptops are "beefed up" or anything but they work and come with more than enough memory to do what you need, with the exception of Gaming and Video editing. But at the same time, I'm sure they have what you'll need if that's what you need. Great Job guys. love the new location

These folks are the best. The crackerjack team of technicians headed be Rick really know their…read morestuff. April and Bella share the office management responsibilities and keep things running smothly. Chris, the boss, is all about doing things right. All together they make a super-professional team. We're just glad they're in LA county and not here in San Diego county Paul The Computer Factory- San Marcos

They have a large inventory of electronic items that are hard to find or older technology…read more Lucien is very knowledgeable and easy to work with. I bought a used 14inch monitor with an HDMI input . Works great for my needs. I was pleasantly surprised that he was more than willing to negotiate the selling price. I've since returned and bought a small, used hardwired-USB speaker. Works perfectly.

I have been dealing with this company for about 10 years or more. They are always very helpful and…read morepleasant as they assist me and provide free expert advice. They have a lot of hard-to-find parts for various tech devices. Probably every time they have beat the prices of other stores / online vendors. I hardly ever submit a review, but this store deserves a big THANK YOU.

Glad I found this place. Was in the market to get a brand new computer but this place had some…read moregreat deals. Service was great and he was very patient. Got an amazing deal on a high-performing laptop and he even threw in some free goodies. I have no regrets making my purchase here and I feel very comfortable that if there was any issues that he would go above and beyond to resolve them.

I got a 15 inch Dell laptop for school and got a really great deal. The salesman was very well…read moreinformed and helped me make the right decision. I highly recommend this store.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90…read morediagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.