1st time dropped off a lot of clothes for wash and fold, over 230$, thought was pricey, but it was…read morea lot, and was happy with the quality, took another smaller load back 75$ and this one was horrible, clothes had a musty odor and 2 shirts had stains that weren't there when dropped off and all the socks were mismatched, had to go to a laundry mat and re-do clothes, will not use them, price is only good if quality work done

The service at this branch of D.O Summers is always proffessional, courteous, and super friendly…read more The work is superb and I can always count on them to deliver on-time. A special note of appreciation to Joey and Demetrius for all that they do, and always with a smile. ***** Rabbi Asher Newman

I had five items for dry cleaning. I came in one afternoon, and the woman on duty helped me use…read moretheir system for the first time, which is different but pretty slick. She was friendly and helpful. The place was clean. They got my items dry cleaned by the next afternoon, and my wife picked it up for me. No issues. Decent value, maybe a tad pricy. I've found at least three locations for drop off and pick up in the Shaker Heights, University Heights, and Van Aken District areas.

I was a bit late leaving for the dry cleaner this morning, but I happened to run into the D.O…read more Summers guy delivering to my apartment building. I told him I was going to the Cedar Green branch, and asked if it was too late for same day. It was just after 10:00 am. He told me it was too late, but if they hadn't finished the last load, they may be able to help me. He told me to ask for Joey, the store manager. I did that, and Joey told me to be there before 5:00 to pick it up. I have used D.O. Summers for many years, sometimes using their free pick-up and delivery service, and sometimes using same day. Instead of same day being an extra charge add-on, like some cleaners, that is their standard service. It's a great help...but be sure to go to their website and get their coupons! :)

Absolute nightmare. Not only is this place overpriced, they completely botched my order. The suit…read morewas not ready when promised and I had to have it on day of pickup because I was leaving out of town. I had to pick up my suit 6 miles down the road. Come to find out the suit was not only not dry-cleaned but it wasn't even tailored, the chalk marks still on the suit. $208 for this? I will be expecting a full refund... should reimburse me for gas mileage for having to pick up my own suit. I understand things happen but this is just terrible. No phone call to tell me ahead of time and I even called in the afternoon before pickup. I'm not one to complain ever but this is truly an epic fail on the business and will never use them again.

What I brought in was ruined and when I asked the woman if it could be replaced with a silver…read morezipper, she said no. I paid $48.00 for my coat to be ruined. I am beyond disappointed and would not return.

This is not a one day laundry. Was going to drop off two…read moreshirts on Tuesday and needed the next day. Friendly proprietor said Saturday!!! Some places aren't next day, but this place is four days!! Ridiculous! I won't be back again!

Have you ever had something ruined at the dry cleaners? not at highland cleaners!! i am super picky…read moreabout how my clothes are cleaned, especially at the dry cleaners. usually dry clean only items are also on the pricey side, so its important that you take them somewhere where you can trust that your items will be handled with care. i once brought in a silk romper that I had worn in the rain and then spilled beer on. (note: its really hard to get anything out of silk). when I picked it up, it looked brand new. Highland Cleaners may not be dirt cheap, but you can bet that you will have 100% satisfaction and your clothes will be done in a timely fashion. It is family owned and operated, so even better than supporting an awesome business, but you also are supporting the local economy!!

I always found them to be good. Dry cleaning and some sewing…read morerequired. Hemming mostly.

My advice based on my personal experience with this cleaner is not to go there. They were supposed…read moreto put a zipper on my favorite waterproof jacket. The guy working there talked me into getting it washed, too, at no extra charge to me. I accepted, paid for, and dropped it off. When I came back to pick it up, the guy took my claim ticket along with my receipt and threw them both away in the trash, pulled my jacket out of a laundry bin, and gave it to me. When I got home, I noticed that my black coat was now gray with a red tinge to it. I realize now that the coat was pre-treated with a red chemical and never washed. The chemical had a strong smell to it and made the material feel flimsy. The inside of my coat smelled like it wasn't washed yet. The zipper they used looked rusted and wasn't sewn on properly to keep out rain like the previous zipper was. I returned to the store to complain about all of this, but the small Asian lady working there wouldn't let me finish a sentence. I opted to speak to the Asian guy that took my payment for the services but the lady made a chopping motion between us, grabbed my arm, and shoved me toward the door, telling me to get out. I left and warned the customers that witnessed this that if they had any issues with their clothes being serviced, they would likely be treated just as I was, and I left. Don't go to Topps Cleaners, another Cleaner is in the same parking lot behind Burger King. That cleaner actually does good work, but not Tops Cleaners. You've been warned.

He hemmed the sleeves on a fancy jacket for me. He had to do a lot of work to make it look good…read more You pay usual rates for superior skill & service. Worth every penny! The shop is nothing fancy and the tree is taking it over

OMG... this man is the best. I came in to get my coat zipper fixed (other places estimated me…read more$30-50). I came in, he checked my coat out, 15 min later he completely fixed the zipper and didn't even charge me. He said it's his work for the community since it's so cold. The sweetest man I would trust him with MY LIFE. Going here for anything I ever need absolutely excellent service

Best customer service -best quality -best cleaners. Owned by a community participant & a nice lady.read more

Could have a little quicker turn around but they get the job done and they wrap the cloths very…read morenicely.

I can't say enough good things about Master / Cavalier Cleaners! I brought in a military burial…read moreflag that needed to be cleaned, and to my surprise, they cleaned it free of charge. That act of kindness meant so much to me. From drop-off to pick-up, the entire experience was outstanding. Their communication was excellent, with convenient text message updates every step of the way, and the customer service was friendly and professional. The flag was returned looking beautiful, and I truly appreciated the care and respect they showed. I've definitely found my new go-to dry cleaner and highly recommend Cavalier Cleaners!

Yes service is excellent usually has cleaning available next day . Had taken my comforter there…read moredry cleaned for $22. Reccommend them to everybody there just is not a lit of dry cleaners any longer