The team specifically Mark went above and beyond the ensure the best quality possible especially…read morewhen there was an issue retrieving my registration. they paid to overnight multiple extended temp plates while figuring out the issue. great communication and a great car

I purchased a 2008 Solara Convertible in July 2024 and I couldn't be more pleased. A one owner car,…read moredealer serviced. Luis was firm on the price and it was a fair deal. A fair deal on a car is a good deal today. My mechanic, after I purchased it, put it on the lift on was impressed on the car's condition. I've had two good seasons with the top down and hope to have many more. Hey, it's a Toyota!

Excellent service! Good communication! Fantastic service…read more Love it! Will come next time!

If you're looking for a reliable body shop, I can't recommend this place enough. After coming here…read morefor 10 years, it's clear this is the only shop I will trust with my vehicle. The staff is thorough and always timely, ensuring that I never have any issues. They take the time to explain everything clearly and provide me with options without any pressure to upsell. For anyone in need of car repair or customization, this is the place to go. You truly won't regret it!

I Stopped in unannounced with an unexpected flat needing a plug so I could return to Philly. They…read morehad my spare off the car and the repaired tire on in minutes. The entire crew working was friendly and it was surprising with how fast they found the hole to repair it. 10/10! Thank you Chico's!

The best shop I have ever been to. Incredible service ! I had a small hole in my Tesla Model 3 and…read moreI live about 2 blocks away from the shop. One of the mechanics walked with me to my apartment and patched the hole for me so I wouldn't have to pay for a tow! I had to go back about 2 weeks later to replace the front two tires, they easily completed everything under 30 minutes and back on the road. I will always come back here and know I am in good hands!

COMPLETE NIGHTMARE! Do NOT BUY FROM THIS COMPANY! 0 stars they deserve…read more They sold me a vehicle without giving me the title, had to drive an hour each way to pick up the title, DMV told me the DEALERSHIP & SELLER signed in the wrong places, drove back again to return the paperwork. Manager told me they would mail the plates (1 month later I'm still waiting)

He sold a car to me and then when i went to get my title next week, they went out of business…read more Ended up going through DMV and they were able to issue my title after 6 months

I went to the dealership a time or two to get seasonal tires put on (since moving to Manhattan)…read moreuntil I realized how much cheaper these guys are. I think today was my fourth time there and I definitely got the VIP treatment. it's my opinion that they behave like a small town store without actually being in a small town

Made an appointment online yesterday for 2pm. Husband shows up and says it will be HOURS until they…read morecan get us in. Really?! What the heck is the point of making an appointment then?

I noticed bad reviews all over the world about this company and his workers. We can't have good…read moreworkers with bad workers cause the bad workers can sometimes make the good workers look bad. The experience I had which I never did before, as I got approved for new vehicle, interest was a pretty high, it was expected due to someone who did caused this towards me in the past. The man who did my paperwork, where I signed the contract, paper work, etc. He called me back the next day and found me a bank with an even lower interest rate. I did not expect that to happen. He could've just forgot about me and said business is done. He went the extra mile, which he deserves a raise and one of the best things anybody ever did was call me back so I can re-sign the paper to a new bank to get even lower interest, even by a few percent, it had everything to do with principal. THE BEST EXPERIENCE. -- SPEAKER OF TRUTH

This was, without question, the worst customer service experience I have ever had at a dealership…read more The issue involved a tire replacement on a vehicle that has a tire protection package purchased through Honda. Instead of taking a few minutes to verify the coverage, Neil immediately put the burden on my son to somehow figure out and prove what tire package had been purchased. Rather than looking up the information in the system, he was dismissive, argumentative, and unwilling to help. What made the situation even more upsetting was the feeling that assumptions were being made about my son before anyone even attempted to verify the coverage. We came in for service and were treated as if we were asking for something we were not entitled to, despite the fact that the coverage had already been purchased. I then called the dealership myself to explain that the tire package had in fact been purchased. The attitude I received from Neil was rude, disrespectful, and completely unacceptable. Instead of listening and assisting, he continued to be dismissive and unhelpful. At no point did he demonstrate the level of professionalism that customers should expect from a service department. The most frustrating part is that Sarah was able to do exactly what Neil refused to do. While I was on hold, she took less than five minutes to locate the tire protection package, verify the coverage, and confirm that my vehicle would be serviced. Five minutes. That is all it took. The entire issue could have been resolved immediately had Neil simply done his job and treated us with respect. The matter was later escalated, and I spoke with Will. Unfortunately, instead of addressing the poor treatment we received, his attitude was just as bad. He was abrupt, rude, dismissive, and unprofessional. Rather than apologizing and focusing on a solution, he seemed more interested in defending unacceptable behavior. Speaking with him only reinforced how poorly this dealership treats its customers. To make matters worse, when I initially called, I specifically asked to speak with Eric. Instead of being connected to the person I requested, I was repeatedly passed from one employee to another. It felt like a game of telephone, with no one taking ownership of the issue or making a genuine effort to help. Now, after all of the frustration, Eric wants to call me back. At this point, I have had to take a moment to calm down before even having that conversation because of how poorly this entire situation has been handled. Sarah was the only employee who showed professionalism, courtesy, competence, and genuine customer care. She deserves recognition because she was the only person who actually took the time to help and resolve the issue. I am writing this review because customers deserve to know what they may encounter when dealing with this service department. No customer should have to argue with staff members to have a simple coverage lookup completed. No customer should be made to feel judged, dismissed, or disrespected when they have legitimately purchased a service contract through Honda. Management should seriously review the conduct of Neil and Will. Their behavior reflects poorly on the dealership and creates an environment where customers feel unwelcome and undervalued. The fact that it took multiple phone calls, multiple employees, and unnecessary frustration to resolve something that Sarah handled in less than five minutes is unacceptable. The tire package was found. The coverage existed. The vehicle was approved for service. The problem was never the coverage--it was the customer service, and it was absolutely terrible from start to finish.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

I got a flat tire - massive - on the east side of the Lincoln Tunnel - popped the whole thing -…read moreAvis rental car - Avis says call Roadside Assistance - no human - gonna take 3+ hours I call Omar - and Omar himself answers - I drove over - 10 mins - in and out - all done You don't find service like this these days - these guys have Yelp + Google + Reddit reviews - and they are all five star - and all deserving And he treats his guys well Nice shop! Give him your business!

Had been driving on a donut for a few days and found this tire repair/ auto body repair shop on…read moreYelp. It was late in the day on Friday and they were still open thank goodness. They were located a few blocks from my home which was great. We bought a brand new tire for a reasonable price. It appears to be good quality and so far so good. We may use this place again in the future for other services.