I cannot recommend Estate Watch & Jewelry enough. My fiancé went there for my engagement ring, and…read moretheir team helped him find the most beautiful ring at a very fair and reasonable price. I will forever be grateful for their assistance with such a meaningful purchase. The store is lovely and has a wide variety of unique and stunning pieces. The entire team is incredibly trustworthy, professional, and extremely knowledgeable. I wouldn't go anywhere else in Scottsdale for future purchases! Thank you to the whole team for the amazing service and care.

Over the top customer service! We inherited some vintage jewelry and brought it to be appraised…read more They were able to look at it right away and gave us a very fair and honest price. A wonderful experience.

Rudest, most expensive watch place ever been to. I probably have about 40 watches, from the…read morecheapest to higher end. I say that only because I know watches. 8 years ago I went to this guy and bought a Citizen Eco Drive. Still doesn't work to this day. But I decided to give him another try, especially since reviews were positive. Same rude guy, same highway robbery. Every part of the interaction was unpleasant, from his tantrum because I didn't have my slip, to the amount I asked to have done, to my questioning the $60 battery replacement, to his tossing my watches face-down on the countertop. If you'd like to be verbally assaulted and feel like paying exorbitant prices, this is the place for you

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.

Store was clean, comfortable, and staff was very friendly and helpful. Stoooed in just to get a…read morebattery replaced on an old watch but I'll most likely be back to browse/purchase more due to the pleasant experience I had.

**Outstanding Service at Ed Marshall Jewelers of Scottsdale**…read more I can't say enough great things about Ed Marshall Jewelers of Scottsdale and their incredible watchmaker, Nick. I brought my Rolex watch in hoping to have it checked, and Nick went above and beyond in every possible way. He carefully inspected my watch, gave it a clean bill of health, walked me through how to properly use it, and even resized it--ALL FREE OF CHARGE! What makes this even more impressive is that I didn't even purchase the watch from them. The level of professionalism, knowledge, and genuine care I received was exceptional. Nick was patient, friendly, and clearly passionate about his craft. It's rare to find service this honest and generous these days. Ed Marshall Jewelers has earned my trust and my future business. If you're looking for expert watch service and truly first-class customer care, this is the place to go. Highly, highly recommend!

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

Doug is one of those providers that does exactly what he says he's going to do, is straightforward…read morein dealing with his customers and genuinely loves his work. Doug and I talk about collecting and buying and selling and experiences he's had with the different watches that have come through his shop.I always enjoy going in there and getting my wrist watches sorted out.

I went to DeChance and Company watch repair expert twice over a 9 month period. Upon entering and…read moreleaving his company, he shook my hand. He is most knowledgeable and most professional. His prices are very fair. In fact, they're inexpensive. I highly recommend Doug and plan to return to have a silver vintage watches polished. All in all, I rate Doug and his company 5 out of 5 stars.

I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I recently had my husband's wedding band resized by Douglas Diamonds, and we couldn't be happier…read morewith the results. The ring was sized down perfectly, and they recreated the original engraving so flawlessly that you would never know any work had been done. The job was completed on time, the pricing was reasonable, and everyone we worked with was pleasant, professional, and helpful throughout the process. It's clear they take pride in their craftsmanship and customer service. I highly recommend Douglas Diamonds for jewelry repairs and alterations. Their attention to detail and quality work exceeded our expectations. Many thanks to their skilled goldsmith

One of my favorite local watch retailers! They have unique makes and models of Seiko, Citizen,…read moreHamilton, Casio and other higher end makes and models of watches. Their prices are retail however occasionally you can find some sales or some items on clearance that are a good deal as well . The real value here though is the fact that you can find models that you only see online you won't find them in many other stores. If you want good customer service from knowledgeable sales people who specialize in unique and difficult to find watches, this is a great place to go.

Arizona Fine Time in Scottsdale was a really cool experience for anyone who appreciates fine…read moretimepieces. The showroom had a great vibe and was very well stocked with watches from many different brands. Honestly, I didn't even want to leave while I was there. John F. was an excellent sales associate and really knows his watches, especially Casio G-Shocks. I originally came in to purchase my first G-Shock, the GA700BEG-1A. While talking with John, we started discussing other G-Shocks I've always wanted, especially the GW9400-3CR Rangeman. At the time, they didn't have the Rangeman in stock, but John told me they had more coming in to restock inventory. A few days later, he personally called me back, gave me a great deal, I placed my order over the phone, and Arizona Fine Time shipped it to me free of charge. John really went out of his way to take care of me and kept his word. The customer service, product knowledge, and overall atmosphere made this place stand out. I officially found my go-to watch store here in Arizona, and I highly recommend Arizona Fine Time to anyone looking for quality watches and outstanding customer service.  Thank you