I've referred this shop to all my friends in the Houton Area whenever they are running into…read morecar-related issues. The staff members here are reliable and do their best to make sure you're getting the best deal. As a girl, I used to be afraid of getting scammed by car repair shops but this place is the complete opposite which is very reassuring. Right when you walk in, there is a sweet Korean Lady (the owner's mother) who greets you or the owner himself. The owner has great energy and is hilarious- always made me feel very welcomed. I will say the parking lot is a little small but this shop somehow manages to make it work. The interior has a good number of chairs for customers as well as a center table. That being said, it you are hoping to not have a long wait time, I would try to come here during opening or lunch time during the weekdays. While you are waiting for your car to get fixed, if you get hungry/thirsty, there is a vending machine for beverages and mochi ice cream for you to purchase. This place has helped me with oil changes, state vehicle inspections, and my friend's AC issues. The friends who have visited here from my recommendation all had nothing but great things to say about this auto shop! Just an FYI, if you are paying with credit card, there is a 3% service charge but if you're paying with cash, that is waived. Another FYI, this place is good for three different languages: English, Spanish, and Korean.

A very bad place to have auto work done.Beware this place does not improve.They agreed their work…read morewas poor.

Takes care of customers. I needed a transmission rebuilt and he got me taken care of in a timely…read moremanner. If you are looking for someone who is going to tell you what is wrong and what it will take to fix it the right way then he is the mechanic for you. If you are looking for a guy to baby you, look somewhere else. This is the second vehicle he has fixed for me.

Don't waste your time…read more Spoke to the owner about getting some work done on a pair of axles. I could only get out the model of the axles before he started to talk. In the end, his arrogance got the best of him. One of the first things he said to me was "I've been in business for fuc$$$$ 40 years!" Really? I could care less. I wasn't there to interview him, I simply wanted a quote or if he didn't want the work, just say so. He never did ask what I wanted done. When he started to babble about transmission work (which I don't need), I left. I can't even imagine letting him working on anything. You're only asking for trouble if you go down that road.

The guy was super busy, but he managed the flow well. I came on a Sunday. I was ready to buy a new…read moretire when he told me that he would just recommend plugging the tire. His words were, "I don't just want to take your money, I can fix this one and it will be just fine and safe." I was impressed by his humility. Got a new tire because after we got it off and inspected it, we found a wobble. I felt the gentlemen working was out to be fair to his customers. Many shops will take what they can get without regard to your pocket book, and that was NOT the case here. I will come to this guy from now on for my tires.

Came here for a flat tire leaving the DPS office and the guys here are very friendly, have great…read moreprices and was QUICK! Come here and support this black business!!

We were on the road and still had 160 miles to go when we had to pull over for a tire notification…read moreand found a huge nail on the inside tread. It was after 5pm on a Saturday and they were still open. We called ahead and they said they can fix it. When we arrived, they were already coming out to meet us. They went to work right away. Long story short, 5min and $10 later, they got the job done. A+++ for everything: service, time, quality, and prices. Would recommend them to anyone passing thru and in need of tire service.

A good, fast, quality, and very welcoming shop. brought my 2018 Silverado to get a tire And sensor…read morereplaced and they did an excellent job.

Great service and quick. Best part was the price. Honest and exceptional. Had a custom dual…read moremuffler that had broken off and was fabricated with a new piece and out within the same day! Thank you!

This Muffler Shop was not only knowledgeable but very kind and helpful when it comes to pricing and…read moregetting a bang for your buck . They have always been nice to me and actually made my car sound even better and even fixed some existing issues on my car and gave me a clear idea of what I'll need to buy in the future to make my car run even better ! If you are looking for good high quality performance and reliable service this place is the spot the shop is clean the front desk is very informative and their work is immaculate.

Hello! My son just had his 2002 Subaru WRX alignment done here. That particular vehicle falls…read moreinto the difficult category. They were very nice, responsive, and tackled the job professionally. I highly recommend these guys!

Very disrespectful people. Do not want to listen and will tell you bunch of things that are wrong…read morewith your car to make money. My AC was not working i was told that it needs compressor , condenser and needs to be flushed .total will be $670 . I went straight to another place and came to find out that it was a some fuse , got it fixed for $35 to diagnose and fix . They are trying to take advantage of people who does not know much about cars

Ist I used them it was good service and a fair price. I used them recently and the price was high…read moreand workmanship was pretty poor. Not going back.

After going to this place for years I will not be going anymore... they are way too expensive and a…read moresimple oil change is to hard for them to do... they don't check oil level after they put oil in there and told me I had attitude because I told them I saw worker not check I was watching the whole time... now tire gauge still on and maintenance light on too... he told me to drive it'll go away... very rude... I understand looking after your employees but now losing a customer.... employee didn't even open hood until it was time to put oil in... didn't check if anything else was needed .... I'm very upset and surprised on how they treated me.... at the end he said "I don't know what you want me to do"... no common sense... answer is simple check oil level and let me see so I feel good about the job.... still after 30 min. Light still on....

I recently purchased a 2026 Chevrolet Silverado, and I couldn't be happier with the entire…read moreexperience. From the moment I walked in, the team made the process smooth, transparent, and completely stress-free. Mark Rubio, my sales consultant, was outstanding. He was incredibly knowledgeable, patient, and took the time to explain every detail of the truck without ever making me feel pressured. He answered all of my questions thoroughly and made sure I was comfortable and confident every step of the way. It's clear that he genuinely cares about helping customers find the right vehicle, not just making a sale. The financing process with Santiago was just as impressive. He made what is usually the most stressful part of buying a vehicle completely painless. He listened to all of my concerns, took the time to explain my options, and worked hard to make sure I was comfortable with every decision. I truly felt like I was treated as a valued customer rather than just another number. The level of professionalism, honesty, and customer service I received from both Mark and Santiago exceeded my expectations. If you're in the market for a new vehicle, I highly recommend asking for them. They made buying my new Silverado an enjoyable experience, and I will absolutely be recommending this dealership to my family and friends.

I purchased a 2024 Chevy Corvette, but after only about 200 miles, I decided to bring it back to…read morethe dealership to trade it in. Instead of working with me, I was basically told "you're out of luck." The offer they gave me was $15,000 less than what I had just paid for the vehicle and they claimed it was the best they could do. I ended up going to Doggett Ford, where they immediately stepped up. Not only did they treat me with respect, but they offered $13,000 more for the Corvette than Lone Star did. On top of that, they put together an incredible deal for me on a Ford Expedition Tremor. The difference in professionalism and customer care was night and day. Unfortunately, the problems with Lone Star didn't stop there. I also purchased a 2022 Chevy truck from them that had some minor bed damage. Lone Star told me they wouldn't even consider repairing it. Since it was meant to be a work truck, I decided not to push the issue because everything else appeared to function properly at the time. They also convinced me to purchase one of their extended warranties, which turned out to be essentially worthless. Only two weeks after leaving the lot, the truck's sensors stopped working and the rear camera began malfunctioning. When I brought the truck in expecting them to stand behind what they sold me, I was instead told I needed to pay a $300 diagnostic fee just to have them look at it. To make matters worse, employees in the service department and even some people from new car sales openly admitted that the used car department frequently pushes these warranties because they add commission, even though the warranties cover almost nothing. At that point, I had completely lost confidence in the dealership. Once again, Doggett Ford came through. They offered me more money for the truck to help get me out of the situation and put me into a more reliable vehicle with a lower monthly payment. It's honestly disappointing to see what has happened to Lone Star. The dealership used to have a reputation for taking care of customers and doing business the right way. Unfortunately, since Sonic Automotive took over, the place feels like the fast-food version of a car dealership, rushed, transactional, and focused on squeezing every dollar instead of building long-term relationships. After years of loyalty, this experience was extremely disappointing. I hope they eventually return to the level of customer service they used to be known for.