Wow, these guys are incredible. I bought a used car 8 months ago and since early April I have had…read moreit in an out of the shop. My local guy, who I have used for years, gave up on it after 4 attempts and off to Charlie's Auto Service I went, even though it is 35 minutes from my home in Woodstown. All I can say is these guys DON'T quit. I was considering trading the car in because it was so unreliable. Thanks to Charlie's Auto Service I am confidently back on the road and loving my car again. They put forth extra effort to find a solution. I have never been so happy about getting a car repaired. Thanks a million..

I was told by Gormleys Auto to take my vehicle here for some minor issues…read moreOut of the three issues I was having they only fixed one and created 3 issues that I was not having before I went to them The owner Charlie is a condescending game playing liar always saying what his son is going to fix and clearly the son has not been properly trained at all he couldn't even fix a faulty key fob or think to just order a new one after 4 tries to fix it. By the way the key fob still doesn't work the check engine light is still on as well as other indicators that they caused. I had a 2013 with 159000 miles on it I had a mechanic tell me the truck was in good condition. After taking it to Charlie's I had to pay it off and get rid of it they messed my truck up and kept acting like they were fixing it but in reality they were causing more issues this is a horrible auto shop and if you want stress and headaches along with empty promises lies and unskilled mechanics breaking things that were not broken and unable to fix the issues this is the best place for you!!! oh I almost forgot and charging fees for their disgusting horrible service!

We have had our cars and vans serviced with Naz for the past five years. We have never been…read moredisappointed and in fact after every service, we think they've outdone themselves again. John (Naz) the founder still works under the cars on the floor and at his desk in the office.

How many mechanics does it take to screw in a light bulb....and how much should you pay them to do…read moreit? I called pep boys, Chevy dealerships and Firestone. Some places said there was a 1 hour plus wait, others said the charge was over 60 dollars! I have a basic 4 cylinder car that doesn't require anything fancy. Heck, if I had the tools I'd change the darn light myself. So I called Naz, nice little place that has evening hours. I told them the sun is setting, my light bulb is out, and all the other places I called are being ridiculous. The person I spoke with warmly reassured me that changing my light is simple, he'd pull a mechanic off another job and have the whole thing done in 20 minutes. He even chuckled at the stories I told him about the other places. You'd think I had spiffy Audi light! I came here, basic small shop, filled with car maintenance tips and a friendly staff. There's a TV in the waiting room. Next door there is a subway, shop rite, and a few other things so you could always wonder off if you were coming in for the works. When my light was replaced, they advised my oil change sticker was over due, but I declined the oil change because I monitor it using the gage on the dash. I thought that was friendly of them to ask. Good place, I'd go back here again.

Honest people and a bunch of good guys…read more I recently went there for a new set of brakes for my daughter's car. The car dealership (Turnersville Nissan) insisted I needed all new brakes and rotors at cost of about $1000 I took it to Arlo and I did not need any work. I'll all my cards done there as I can actually trust them

I had a terrible experience with this shop. I had went there to get my breaks and rotors done just…read morefor them to not being able to do it because the mechanic broke my keylock (I drive a Volkswagen) then WOULDN'T even replace it and left it for me to figure out! I couldn't even get my wheels off after that!! I had to pay the extra money to get it drilled out!

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

Went in to get my rear brakes fixed. He told me he could fix it right on the spot. So I agreed. The…read moreparts took a little long to get in but I was fine with that since he was doing the work as soon as I walked in. He doesn't quote me anything and maybe an hour and 30 mins goes by he comes back with a price. It was around 200 dollars. I notice he was kinda in a hurry to leave. The store closes at 3:30pm and me and him left at the same time around 3pm. I don't know maybe I was his last client of the day. Still have the same problem rear brakes are still bad and it almost seems like no work was done. Didn't show me the new parts that he got for the car nor did he show me the bad or old parts. I got recommended to come here and I don't know there haven't been any more recent reviews since this one I guess.

My husband went here in the morning a few minutes after listed open hours and no one was there- he…read morewaited 20 minutes and no one showed up or answered the phone. A few hours later I called and they picked up and I told him I would be there between 2-3PM for a simple oil change and he said he would be there until 3. I arrived at 2:30 but no one was there and no one answered the phone. I waited until 3 but no one ever showed up. It really put me in a bind. This is no way to do business, if you have business hours honor them.

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

easy to get something repaired with out getting ripped off , good staff and fair pricing , good…read moreturnaround time , this shop stands behind its work , I have been a customer for 20 + yrs never had an issue in any way , mark is a honsest guy will get the job done right and at a fair price

These guys are GREAT! Engine was making a racket I thought it was a water pump, they said it was…read moresome of the pulleys that were shot and I needed a new fan belt. Honest to the bone, had me on my way in no time, and at a more than fair price. Thanks again guys! Highly recommend!