Still still in 2026 a luxurious designer safe as new money jewelry Rolex watch place shop there is inside Lenox square for real talking bout true luxury good great nice relaxing buying place this is jewelry totally worth it big time read more

Mayors Jewelers - Jewelry Near Me - Atlanta, Georgia

George and Katania are great to work with. They helped with my list items and processed everything smoothly. Rolexes are notoriously hard to get these days, but patience is the key. I'll use them exclusively for my watch purchases from now on. read more

I love visiting here. I am truly blessed that I got to know Karina Hargrove. She's the sweetest and the best!! She timed it perfectly for my wife's birthday present, and her service was top-notch!! I already picked up two watches from her in less than 6 months. It is truly the best AD in Atlanta! read more

Mayors Jewelers - Jewelry Near Me - Atlanta, Georgia

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I may not be the most refined watch connoisseur out there, but when it comes to luxury timepieces, Rolex has always been my North Star. So, picture this: it's my 40th birthday, and my amazing wife, brother, and sister-in-law decide to venture into the wilds of Lenox Mall to find the perfect gift. Now, my brother, who knows his Rolexes inside out, warned us that snagging your dream piece from an Authorized Dealership is like finding a unicorn riding a rainbow. Enter Mayors, the hero of this tale. As they walked through those hallowed doors, they were greeted by George Avilas and the legendary floor manager Kenny (no last name needed, he's like Cher). My wife was quick to describe them as "these guys had the charm of James Bond and the knowledge of an encyclopedia." After getting to know my family, and learning a bit about me, fate shone upon us that day because George brought out a glistening stainless steel Datejust that whispered, "Buy me, you lucky devil!" Naturally, my family pounced on it, and this past birthday became the stuff of legends. To the fantastic team at Mayors, you've won me over. Sure, it may be a bit of a drive from where I live, but you've turned this average Joe into a lifelong customer. Thanks for the memorable birthday, the impeccable service, and for making my wrist the envy of my friends! Kudos to you Gentleman! /Go Hawks! :) read more

Mayors Jewelers - Couldn't be happier with this surprise - Jewelry Near Me - Atlanta, Georgia

We had not been to Atlanta in over three years. We decided to make a full vacation out of the Labor Day weekend. As is our custom, we competed breakfast at our hotel and decided to walk Lenox. While much of what we saw was familiar, some things stood in stark relief. The unmistakable green and gold of the ROLEX marquis immediately drew us in. We were dressed very casually as vacation is our time to unwind. Life in the nation's capitol, while thrilling, carries a formality from which one is well served to escape from time to time. That said, we were warmly greeted when we entered the Rolex pavilion of Mayors. George Avilas approached my wife and I as we clearly exhibited some disorientation at the beautifully appointed showroom. We were not looking to make a purchase this day but we gently asked if we might get our watches cleaned. With a generous extension of his hand, George accepted my 126600 50th anniversary Seadweller and my wife's diamond marker two tone Datejust. While George was bringing renewed luster to our watches, Willis Callwood Jr. helped us look at some of the more interesting pieces in the display case. I tried on a diamond marker Day Date and found the watch surprisingly well-proportioned on my 8" wrist; the piece felt very natural on my wrist. It sat discreetly close without seeming puny. My wife also identified the Platinum Day Date and it was everything one would expect an apex expression of Rolex's tirelessly elegant design philosophy to be. We felt completely at ease with both George and Willis. They even helped us secure a Rolex magazine that would perfectly compliment my wife's Datejust (which would one day be given to our niece who is currently three). Additionally, a Rolex catalog was found that would perfectly compliment my Seadweller (which would one day be given to my seven year old nephew). No - we did not buy a watch that day but I would certainly consider a visit back to Atlanta to work with George or Willis were I consider adding to our two watches. I would also highly recommend both gentlemen anyone considering acquiring a new Rolex. Their expertise and knowledge of the product was exemplary (they gave us several tips to best care for and maintain time on our watches - my wife was particularly pleased to learn some tips to keeping her watch accurate). In this highly transaction and impersonal world, to encounter genuine experts with such gentle and accommodating client service styles was a profound pleasure. I cannot recommend the Mayors Rolex pavilion highly enough. To the leadership team that brought Willis and George into your team - bravo. This store clearly understands developing clients for life. read more

Mayors Jewelers - If you have $66K burning a hole in your pocket...I highly recommend getting one. - Jewelry Near Me - Atlanta, Georgia

Accompanied my son as he sought engagement ring. Snobby saleman presented a few diamonds. I politely asked the price of one. Is it $five hundred? Saleman responded that price was $5 thousand and if son wanted $500 ring, then we should go to Zales. So rude. Salesman never asked pricepoint son wished to spend. I have dyslexia and constantly make errors with zeros when I speak. We went across street to Tiffany at Phipps. Our son was treated like a king even though salesman knew budget was $5K and nothing at Tiffany was priced that low. Tiffany treated us with respect and encouraged us to visit in future. read more

Extremely disappointed with Mayors. We ordered a ring over the weekend and were told they didn't have it in store and so they ordered it. We were supposed to receive it earlier in the week and when it arrived to the store they said they had the wrong ring. Then today, we got the call saying the right ring was finally there so drove back there only to find out that they had the completely wrong size and they didn't even know that they did until I asked the guy to size it since he couldn't tell me the size because it "didn't have a sticker on it". This is really deterring as a customer because you'd think that they would size it and make sure they have the correct product before they tell you to come back to the store. The worst thing you can do to a customer is waste their time. This experience is 100% the reason I won't go back to get an engagement ring there because if they are this clueless about a $2k ring, I can't imagine investing in a ring worth substantially more there. This place receives 2 stars purely because I enjoyed the sales agent (Karina) that helped us initially. She was very knowledgeable and nice. If only the rest of the company was like her, you'd have a 5 star establishment. read more

I cannot say enough good things about Karina at this location. Just over a year ago, I asked her if I could be placed on a wait list for the Submariner No Date. She promised then that it would take some time and please be patient, but she would make sure that I get one. As we all know, it is almost impossible to get these Watches now....... Today was the day. I finally secured my brand new Rolex! It was meant to be. This watch is important to me as I am replacing a Submariner that was stolen over 10 years ago that my Mom's Uncle had left me. I could never replace a family heirloom, but now I have the new generation that can be handed down. I am very grateful to Karina for getting me this watch. Go see Karina for all jewelry needs at this store. read more

Mayors Jewelers - Jewelry Near Me - Atlanta, Georgia

I'm not sure why they are a licensed rolex dealer much less the only one in GA. The workers are incompetent. I am on round three of trying to get the correct size band for my rolex. read more

I have seen better customer service at McDonald's. Walked in and wasn't greeted. Walked around the store for 10 minutes before anyone even addressed us. If your selling products for this expensive you would expect decent customer service. Staff was super rude will never come here again. read more

I feel like I was profiled by Mayors.... they buy really expensive Rolexes even Daytonas.... soon as I put my information ,( I am originally from Africa) with my native name ... they sent me a message saying my watch was out of their budget.... mine is an Oyster Perpetual... and I seen plenty of them that are way more expensive than mine....their entire attitude changed once they saw my name.... profiling me because of my African descent. What really insults my intelligent is that you gonna tell me my watch is too pricey for you when you sell 50k watches, it's offensive when people lie to your face. I attached his response read his choices of words whithout even telling me what's their wheelhouse if I am out of it . read more

Mayors Jewelers - Read What he said in the message. It's outside of their Wheelhouse ... but never said what was their wheelhouse.... Strange. - Jewelry Near Me - Atlanta, Georgia

long time client of Mayors for many years, I wanted to recommend David if you r in the market for an AP. and George for Rolex both are very knowledgeable, resourceful, be patient and they will be able to reward you with beautypieces that are hard to get in this crazy market! Looking forward to continue to do business with them and the rest of the team. read more

Mayors Jewelers - GMT. Rootbeer - Jewelry Near Me - Atlanta, Georgia

This is my second luxury watch purchase from Mayors and Cheryl. She made sure it was a smooth and easy transaction by finding the watch I wanted in another location and sending detailed close up shots. She shared the different finance options with me as well. I ultimately went with the 10 months at 0% interest because why not. The watch arrived Friday and immediately after putting it on I was in love with it as it's such a beautiful timepiece! Thank you Cheryl for always creating a first class client experience and something is telling me I'll be back for one more! read more

Mayors Jewelers - Tag Heuer Carrera - Jewelry Near Me - Atlanta, Georgia

Poor customer services, for the price they charge their customers service should be top of the line. I'm sorry if I don't want to wear my suit all day, but seemed like because I was wearing shorts and a T-shirt today I wasn't worth serving. Never judge a book by itself cover, I'll be glad to spend my more at your competitor. read more

Rude staff, poor service, unwelcoming... Poor knowledge of watches and inventory...........

My husband and I became Mayors clients 6 years ago when we bought our first Rolexes to commemorate our wedding. Poppy is our Rolex AD who's become a dear friend. She's so friendly and always says hello with a smile. We truly appreciate her efforts in helping us cultivate our Rolex collection. Today we added a new steel sports model to our collection. We highly recommend Poppy to a new or veteran Rolex collector. We're clients for life. read more

Mayors Jewelers - Jewelry Near Me - Atlanta, Georgia

When you are selling 10-50k watches, you would think that's met with exceptional service. I was treated better when I bought my car. Not sure why the salesmen and woman are snobby... they sell watches in the mall.. I was ready to buy, but I will go to the retailer down the street. read more

They have extremely poor customer service!!! When you wait over a year for a watch that you've paid for, and don't get updates on it, that shows me a lack of care. As the customer, I shouldn't have to call you to get up dates! You have my email and phone number and $60+ grand of my money. I will never go with this company again! read more

Look elsewhere if you are looking for jewelry. Location is located inside Lenox mall. No one will greet you when you walk in. You can ask to look at different item. However, be prepare to be looked down at and treated by snobby salesman. The moment they bring the item out, the salesman will tell you the price and give you all the option for financing. No introduction or discussion about the item. They do not ask what you are looking for and make you feel comfortable. The expectation is BUY BUY BUY, DONT ASK QUESTIONS. Not Recommended! Go somewhere else that treat you like a customer!! read more

I have never met any sales associate like Anthony. Though i never bought anything from their AD, but the moment he met me, he treated me like their best customer. As long this AD exits, they are sure of a loyal customer till the end. Their shop will be my second home, so long as they have what i needed .. hahaha. Ola. read more

If you're looking for a snooty, pushy, condescending sales staff - look no further than Mayor's. The woman I was working with was incredibly rude. She also had the nerve to discuss prices AND financing options in front of my girlfriend. Seriously? How is that appropriate? When looking for engagement rings, I suggest bypassing Mayor's altogether. Buy your stones loose from BlueNile.com and shop for your setting at LeeBrant Jewelers in Dunwoody (near Taco Mac). LeeBrant's staff is laid-back, understanding and very helpful. They treated me with class and dignity, unlike Mayor's. read more

Poppy is amazing! I went into the store asking for a hard to find watch. She worked her magic, set a realistic expectation and was able to get it for me. Wouldn't hesitate to do business with Mayors again. read more

Run away, and don't look back. Mayor's has horrible customer service and policies. I made the mistake of ordering a Christmas gift from their website. I tried to return to the store and was told that you can't return online merchandise to the store, even though it was the store that the watch shipped from. When I called customer service, I was told that I should have known returns couldn't be made after January 5th. That date was nowhere on the website or on my paperwork. The watch is brand new, exactly as I received it. Customer service said that they would call me back, and never did. I'm now on my third call now... read more

HUGE shout out to Nora Turchak at this location. You would be hard pressed to find a more wonderful person!! Not only does this lady know her stuff, she has the most amazing customer service my wife and I have experienced in some time. Not currently in the market for a Rolex but creeping closer. Had to go to Atlanta to renew my passport in an expedited fashion and stumbled upon Mayors while killing some time. Looked through their inventory and stated early on that Im not in the market at present but was doing some research. Nora spent nearly an hour w/ me and my wife. You could tell she has a heart for people and a passion for watches and jewelry. Nora offered to clean my wife's wedding ring and gave us waters while we waited. She realized Im a watch nerd and she loaded me up w/ a ton of Rolex material. Also, my wife has a smaller diamond (costume jewelry) pendant that used to be my mothers. It has a very delicate chain that had become tangled. Nora untangled the chain (no small feat), cleaned the pendant and then informed us the 7 small diamonds inset were actually real diamonds. We were thrilled for many reasons. One being my mother has since passed. Finally, she shared w/ us some of her story and history in immigrating from the Ukraine and some of the adversities she has over come. Mayors, you have an amazing employee and resource in Nora. SHE is what customer service looks like and I certainly hope you realize what you've got in her. Give this lady a raise!!! A big one! :-) - Kenny & Sheree Ames read more

I cannot say enough good things about Nora at this store. She is professional, courteous, knowledgable and polite. If you ever have a chance to stop by while strolling through Lenox, as for Nora, the Russian lady. read more

Gabe and the folks at Mayors at Lenox are awesome !! Got me and incredible hookup on a very very difficult watch to locate . Gabe was on it immediately. Had ordered this watch in California since January and still hadn't received one . Traveled the world and the US looking to get one . Gabe got one within 2 weeks . Awesome guy , awesome staff , awesome store . I will be back . Thanks Again ! Great coffee too !! read more

I very rarely post negative adds however, in this case Mayors asked me to come to the store and boasted about their stock. I made time to visit and they only had 4 women's watches out in the brand I wanted. Why turn on the lights if you don't put watches out. Good thing I went there only to be let down by my local Rolex dealer. Thanks Kenny read more

Had an amazing purchasing experience! My first time visiting this location and the sales associate (Willis Callwood) provided exceptional customer service, was not pushy and assisted me in purchasing a very fine piece of jewelry for my love one. He was very attentive to my needs and my experience was phenomenal. Thanks for a great experience! read more

This review is for the Mayors store at Lenox. Head to the Mayors store at Phipps instead of Lenox. The Lenox store does not carry Breitling, and I had to stand there for 30 seconds in front of 2 salespeople joking with each other before either noticed I existed, and then they acted as if I was interrupting their fun. So, I left. Now to be fair, they have a lot more traffic in the Lenox store - some people may become actual customers, but most are probably just browsing or are just trying to pass the time. But still... I was shopping for a Breitling, so I stopped into Tourneau in Lenox. Tourneau had a small selection, so I reluctantly decided to try out the other Mayors at Phipps, hoping I would have a better experience and knowing that they carry Breitling. Wow, what a difference! I had a FANTASTIC experience shopping for a Breitling watch for my husband's birthday at the Phipps store. I worked with Nash as my salesperson and 2 managers, and all of them made the experience very pleasant, no pressure, and honestly fun. I also got a great price - and believe me, no one has ever done more research on watch pricing than I did for this gift. Note to the Lenox managers - call the Phipps store and ask what they are doing right. read more

I had an okay experience looking at engagement rings here. This Mayor's is inside Lenox Mall. I was helped immediately and the salesperson was decent and patient but nothing great. Selection is not large and prices are not great but quality is good. I would buy regular jewelry here if the price is right. read more

My wife and I were in Atlanta for vacation. She had always wanted a Tennis Bracelet and since I had been going to Lenox Square since 1963 I decided to look there. I can not complement Mayors staff more highly. I hadn't made up my mind when we walked in the store to buy my wife a Tennis Bracelet. Especially when I discovered it was going to cost $16,000.00 dollars. We took several hours looking and talking and going back and forth deciding if we really wanted to spend this much money. The sales staff was very nice and indulged our indecision for hours with no real guarantee we would actually make the purchase. In the end I did buy my wife the bracelet. The reason I bought it was the sales staffs patience in giving me the time necessary to get used to the idea of spending this much money. I could not recommend them more highly. read more

I'm very surprised by the other review of Mayors - I went in last weekend with my boyfriend to just browse and had a great experience. They were aware from the very beginning that we were just looking, which I thought would make the staff ignore us. But on the contrary, the woman helping us (Neenah) was incredibly nice, attentive, and helpful (granted, the store was practically empty, but still). She had me try on practically every ring in the case, helped me figure out what style of ring I liked, and told us about an upcoming design show. She was in no way pushy - this was the first time we have looked at rings, and she made it a great experience. read more

I used ron to make my first major purchase at mayors in Phipps Plaza GReat experience!

This is a review for the Phipps location. The service has been impeccable and the location is much better than any of the others stores...this one is very private and much quieter. We can't speak for all the sales associates, but Karina has been on point throughout the entire process for the engagement ring. read more

I wish that I could have gone back in time. I would have never bought a single piece of jewelry from Mayors Jewelers. Beware of this business/company. If you take your jewelry into this business to be repaired and they lose it, they make up every lie in the book, not to compensate you for their mistake. They lie to the people who hold their certificates of authority. They admit they have your item up until the point where they can not seem to locate it. Then when that happens they lie to the Better Business Bureau and even the entity that holds their licenses. If I had to recommend a jewelry store for you to buy your jewelry from Mayors Jewelers definitley would not be that place of business. Fo you people who had wonderful reviews for Mayors Jeweler.......the Lenox Mall location in Atlanta, don't leave your jewelry there for an extended period of time and think that you are going to recoop it later. Yes they were honest about the situation at first, until they were not able to locate the ring. Once they were unable to lcate it, it was all my loss as far as they were concerned. read more

My experience with the Phipps Plaza Mayors was great. I was interested in some limited edition Mikimoto pearls, which they did not have in store because the set is quite unique. I was a little hesitant to put down the (refundable) deposit to have them ordered in and wanted to get my mother's opinion on a set they had in stock before I got the credit card out. Cheryl, a manager, surprised my mother and me by getting the set in free of charge! I fell in love, and we purchased the pearls and a ring. Unfortunately, I later noticed a flaw in the stringing of my set. They overnighted my pearls to Mikimoto and had them restrung. Cheryl just hand delivered them to my home (like a forty min drive from the store) because she lives nearby and knew I needed my pearls before I left this weekend school! We had wonderful service from Cheryl--she even left a box of pralines in the Mayors bag as a surprise!--and Johnny, who kept me well informed throughout! I'd definitely recommend the Mayors at Phipps Plaza because of the timely and courteous service I got there. read more

I have always respected this jewelry store as one of the best of its kind in Atlanta. I have wanted Aaron Basha baby-shoes since I had my son and daughter. Once, years ago, I purchased my first baby-shoe on sale and just recently decided to purchase another with a spacer. Mayors is the only jewelry store in Atlanta I could find that sold this particular product. I was assisted by a knowledgeable sales associate and we exchanged information for my future purchase. On September 6,2012, I purchased the baby shoe and a spacer. The sales associate who had assisted me was not there but I was helped by another associate. She let me know that the spacer was on sale for which I was grateful. It was not in that store, but she would be able to get it from another.I paid for both items with a debit card and waited for the monogrammed items and spacer to be available for pick up. The original sales associate called me over a week later to tell me that the shoes had been monogrammed but she could not honor the sale price of the spacer( $604.80) because the price of gold had gone up and they would have to charge me an additional $420.00 if I still wanted it. Keep in mind that I had already purchased it at the sale price but that didn't matter to Mayors. Subsequently, I went to the store the next day, picked up the monogrammed baby-shoes and expressed my dissatisfaction with the store manager, Of course, she knew about it and offered nothing to compensate or make it any better for me. Mind you, other customers came in and were offered orange juice( mimosas? in flutes) and bottled water.I was offered nothing. I kept my cool and asked to be removed from all mailings and data bases and stated I would never trade at that store again. Take note,people, this would not have been a significant loss for Mayors. But, it is a good example of the type of customer service you can expect. By the way, my account has not been credited with $604.80 and it is the second business day. If you have to buy jewelry, don't buy it here unless you want to be asked to pay more after you complete the transaction. read more

Any time I visit Lenox Square Mall, I stop by Mayor's to see what pre-owned Rolex they have in stock. I'm not a fan of the post 2010 line, as the case sizes have been increased (no longer suitable for my small wrist). The store clerk remembered me, I remembered her. I asked if they had an Explorer II in stock (black dial). She told me no, but she did have a GMT Master II. I decided to take a look, as I like that watch as well. She told me it was a good price ($5,900). I explained that while the watch was nice, Ermitage Jewelers had one for $5,000. She became somewhat upset and explained that theirs comes with a 2 year warranty. She also explained that the other guys aren't a certified Rolex dealer, so 'who knows what you'll get inside the watch". I asked if theirs comes with box and papers, to which she replied no. She questioned why I would even want papers. I explained it's part of collecting watches...having the original documentation for the watch. "Why would you even want the papers? They wouldn't have your name! The Warranty from the papers wouldn't even be valid to you!" She was getting really upset. She didn't seem to care that it was something I wanted when purchasing a Rolex. I almost walked away, until she asked again why I would ever want papers with my watch. I simply said, "Um...how about COSC Certification..." Her reply was, "Oh...well yea." I tapped the display glass, snapped my fingers and did the whole point your finger at her thing, and walked out. Sorry Mayor's, but if your staff are too stupid to understand the importance of original documentation, box, and accessories that originally come with Rolex's, ESPECIALLY the warranty/COSC certificate, you'll never EVER get my business. What a rude and uneducated woman. read more