This place seems to have a lot of potential but I'm fully shocked an disappointed from my recent…read moreencounter. I had clothes and bedding picked up from my house. I didn't hear from them for 2 days (I thought it was a 24 hour service). I called and was told it was bc my card didn't go thru; made sense bc I had lost my card. It was now Saturday and my stuff was waiting around bc they did not make me aware of the issue. I was told it would all be delivered Monday. I showed up to grab it myself bc I needed my bedding. I was then told my comforter wasn't ready and would be delivered a week from the drop off (I didn't order any special service for it). I get home and my comforter was in the bag... I have no idea what they were gonna deliver next week. I open up the comforter and it has bleach stains on it. Brand new comforter is ruined, time wasted, super frustrating. ~~ Update: They paid for me to pickup a new comforter at Target & refunded my original wash cost. Part of the issue was that I didn't have the correct colored bags at pickup. They may be more 'dependable' when the system is understood and followed

Wonderful staff, an excellent tailor and quick service. The location can be a pain but so is…read moreeverything about East Milton Square.

Found this great gem location . Sparrow the owner there took care of all my liquor stains off my…read moreshirts and sweater . Picked up everything like it was brand new . Best place for dry cleaning so far I've been to. Good decent price also.

Dropped off pants to be hemmed on a Tuesday, told that it would be a week. Went to pick them up and…read morethey did not have them. Owner dumped a bag of laundry out asking if any of the pants were the ones I was looking for. After a few hours the pants are able to be picked up, NOT HEMMED!!! went to speak with owner, who measured the pants and said they were. Brought them somewhere else for hemming, they measured the pants and they weren't hemmed. They also did the hemming in 24hrs. DO NOT RECOMMEND THIS CLEANERS! Not at all organized, piles of clothes all over and he outsources the tailoring which apparently doesn't do the job anyways. JUST SAY NO

Michael and the team at SOAK are fantastic! Friendly, fast and efficient...clothes are all clean…read moreand perfectly folded, delivered to my door. SOAK wash and fold service can't be beat!!

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Great place. They've been around a hundred years. They do a great job and easy to deal with. Pricread more

DO NOT USE! Ruined 2 shirts. When I complained, owner became belligerent, claiming another dry…read morecleaner must have done damage. When I tried to speak, owner screamed at me and would not let me get a word in, ultimately ordering me to leave. Not only did BAD WORK, but rudely refused to take any responsibility. Will never use again.

To write this review, and I was trying to give town cleaners a chance, but the customer service…read morehere is just a mess I went to town cleaners to have a zipper replaced in my leather jacket due to all the positive reviews on Yelp. I came by the store and it was closed on Monday afternoon at 3 PM. I eventually came back and dropped off my leather jacket and was told that it would be a week to have the zipper replaced. I was charged $20 and the item was packed in plastic. It took me about a week to open it and when I opened it the zipper had not been replaced. Nothing has been done I had just been charged. Fraudulent practices! I went back to get a refund and the manager said that she couldn't issue the refund over the phone that she would have to come in and do it herself because the employees didn't know how to issue a refund. I came back the following Monday again around 3 o'clock and the place was locked up and dark! I called the phone number and the mailbox is full, so there is no way to reach the manager. In addition, I tried to go to their website and it is a fake website. I would steer clear of this place. I went back to get a refund and again I experienced that the store was closed during working hours so I had to go back a third time, and I was told by the manager on the phone that they would have a refund for me the next day know how to issue a refund. I went back four days later and again on a Monday afternoon at 3:30 PM. The office is dark and there is nobody there and the doors are locked. I called the phone number and the mailbox is full, so I am unable to reach anyone. Clear of this dry cleaner, the Taylor does not do the tailoring that you bring your item in for and will still charge you for it while trying to get away with saying it was good enough to be repaired but not replaced

DO NOT GO HERE. They shrunk my curtains when my husband…read morewent in to ask them for a refund (I wanted to get money to replace them) the man and woman started screaming at him calling him a liar and and not to laugh at him! He called him a thief bc "your wife brought them in where is she, hiding?" And my husband said no she's 39 weeks pregnant what is the matter. Man told my husband said people try to cheat them out of money all the time. My husband left for in his car and the woman FOLLOWED him across the street and THREW our curtains at his car (I witnessed this in shock). I still literally can't believe any person behaved like this let alone runs a business like this. ABSOLUTELY ridiculous.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

I posted this before but I forgot the after with ME in it!!…read more Once again flawless work...I'm literally here now with another quick fix that I will update later

The woman I worked with was super nice and took me as a walk-in, but the bottom loop is too small…read moreto fit the button through. I literally cannot unbutton it. This was my favorite dress I wanted to wear for a trip and now I can't wear it. My husband and I have been sitting on the couch for twenty minutes trying to unbutton it. Devastated :(

This is the best cleaners and tailors in South Boston. Great people, great service and great…read morepricing. The cleaners is separate from the laundrymat. The bad reviews don't match reality--the team here could not be nicer.

I stopped in for a little spring cleaning-- washed my duvets, insets, and bedding. The washers were…read moreplenty big to accommodate larger loads. The XL washers were $6 while a regular load was $4. The dryers were fast and only charged $0.25/ 6 mins. I was in-and-out in less than an hour. The facility was very clean and well kept. A coin machine was at the front and accepted $1, $5, $10, & $20 Bills. The staff was very friendly and talked to each customer. I was very happy with my experience and will be back in the future. My only hesitation, which would be with any laundromat, is that most folks were using bleach. I only washed my light and white loads in case residual bleach remained from previous loads. Great experience!