It is a nice store plenty of walking room. However there was a low selection of supplies and…read moreshelves were bare. I would like to see more options and inventory. The customer service rep in the copy service area was very patient, knowledgeable, and helpful. But the next day, no one was around to help, 1 of the 2 available copy machines were broken. So, it's a mixed bag with staff. I'll be back bc the older gentleman with the long, gray hair was very helpful.

The guy who works the print area has terrible customer service . Please just hire someone elseread more

After finally admitting defeat in what felt like a never-ending battle with my 2 Brother printers,…read moreI called a few numbers to see if there was a chance I could get them serviced, rather than just buying new ones at $600 a piece. OMS was the perfect fit. Cheryl answered the phone and after confirming they could service my specific models, she said they could send a technician to my home and told me the hourly rate and also that they didn't have a 2-hr service minimum or anything like that (which other places I called did have). I'm a mobile notary so even though these printers are for my business, it's not like I have an office with enough printer problems for two hours of work. I do print around 1,000 pages/day, so they're definitely work horses and I need them running at their best or I can't get work. After the short call, I had an appointment scheduled, and a couple days later, right at 10 a.m. (for an appt window between 10 & noon), I received a call from their technician and Co-owner, David, who was already on his way). I really appreciated his timeliness and communication and all the work he put in to diagnose/repair one printer, and laying the other to rest. David was friendly and worked diligently for the entire hour-plus time that he was here. he also went over a few different printer options for when I'm ready to purchase a new one and let me know what they sell and service through their company, so I look forward to working with them again in the future!

David is hands down the best copy guy I have ever worked with! Very honest and helpful! You won't…read morebe disappointed!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

Lindsey is great recommending pens! She knows pens backwards and forwards. If you need pens for…read morebusiness Lindsey is your gal. Very patient. Tries to stay in budget. Highly recommended!

From the owner: Provide offices with office products, paper, furniture and design, toner & ink. janitorial products…read moreand equipment, breakroom service & supplies, health & safety supplies, printers and IT accessories, ergonomic supplies, and imprinted promotional products.

I usually come to OfficeMax for printer ink but this time I needed table setting labels and…read morecalendars. The store is rarely ever busy (when I go) so I was able to get help from a worker and directed to the labels. There was no wait for the register and I got in and out within 10 minutes.

Went there today 1/8/26, Big closing soon sign on front windows, another sign only store that's…read moreclosing, WHATTTT, you mean in entire bay area the only store, so many negative reviews from folks on this location, now this Store is coming to a merciful End, they dont got to listen to you folks whining about terrible service, and you don't gotta deal with Lazy people who just want that clock to say 5pm quitting time, my experience today i asked the dude hey are those comfortable office chairs half off, he says I dunno know naw I don't think so, I stop at the exit door and say maybe I should look for myself, BOOM all of the chairs are 50 percent off during this store closing

Customer service is ok. Store is nice, clean and quiet. You can find everything office related here…read moreincluding furniture/chairs. Came here a few times and has been decent. Workers are attentive when asking for a product or help. Returns was an easy process. Although I couldn't find the cashier for a minute, lol.

My daughter had a school project due and needed something printed up. We walked up to the counter…read morethat does that stuff and were greeted immediately. After being told the email address to send the file to, Shelby assisted my daughter with the size of the paper needed, type of paper, etc. She printed it up, asked if she needed a bag and we were on our way. Shelby, I had a long day of work at the hospital and I was at my limit. I don't know if you could see the exhaustion on my face, but I just want to say thank you. Your kindness turned my day around.