Sam delivered phenomenal customer service up at the checkout. Knowledgeable about their offerings,…read moremade sure we as members got our deal, and was very friendly. Great ambassador for the store and the brand. Thank you!

It's similar to all other locations. For me specifically it's all about the food that they have in…read morethe shop where you can find things from all over the world which is nice because it's a one stop shop. I haven't really purchased anything else here but they have furniture, homegoods, cookware, and home decor!

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

Amazing service from start to end. Really happy with the quality of work and professionalismread more

Very friendly staff. They helped me different varieties of rug as well as different sizes based on…read morespace and budget. Their rugs are made of real fabric.

Oggi did a great job informing us of all the different types of rugs and their options. He is a…read moretrue pro and does not pressure you in to anything, which my wife and I appreciated. We now have some really beautiful rugs which we hope to keep for a lifetime!!!

Carpet One installers did an excellent job!…read more All edges put down correctly, grain of the rug is the same direction as the flooring that they also put in. The three guys were professional and very nice folk. The baseboards had no gaps at the end of the runs. Miters were perfect too! Everything about Carpet One was great! I highly recommend this Concord company! You will have an excellent experience with them!

This store was referred to me by Statefarm. Phil came out and checked our condo and took the time…read moreto explain everything to us. Once our insurance gave us the go ahead we went down to the store and picked out a nice vinyl 12x24 tile that looks like marble. We absolutely love it. Jeff does amazing work. We couldn't be more happy with how it turned out. Thank you Phil & Jeff.

Pacific Coast Carpet was great to work with. Mayra stayed on top of everything from ordering to…read morescheduling installation and made the process feel effortless. Mike was also awesome with delivery  professional, quick, and reliable. Really appreciate how smooth the entire experience was.

Great local shop for flooring. Large selection at competitive prices. Excellent job at…read moreinstallation. Completely satisfied with the job they did. Highly recommend.

I contacted Mohammad because I had three Oriental rugs that badly needed cleaning, and one of them…read morewas damaged by moths. Mohammad was very easy to work with and did a wonderful job. The Persian rug, which is the highest-quality rug, came out really beautiful and looks brand new. So did my larger Afghani tribal rug. The rug with the moth damage was the lowest quality of the three and the oldest of the three. It is also an Afghani tribal rug. Mohammad offered me choices and did not pressure me to spend a lot of money on having it re-woven; I would have spent a lot more than the rug was worth. Even though that rug is not super high quality, I have always liked the colors and the pattern, and he was able to patch it at a reasonable cost, and I put the damaged area under some furniture so it doesn't show. The patches are strong and will protect the rug from further damage in that area. Mohammad also gave me a good explanation of how to care for these rugs. Following that advice years ago would likely have protected the smaller Afghani tribal rug from damage, and I will definitely have the rugs washed and cleaned more often in the future. I found Mohammad to be knowledgeable and fair, easy to work with, and to provide a great service. He has a deep knowledge and appreciation of Oriental rugs and he seems to genuinely care about being fair to the customer as well as about doing a good job.

The repair and cleaning service provided to me and my wife was above exceptions. I highly recommend…read morethis company for you expensive rug needs.

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

Really happy with the results of Jesse's hard work. We waited a few weeks to see if problem areas…read morere-emerged after drying and use. Nope! Carpets remain clean and looking sharp four weeks after his cleaning. Well worth it. We were reluctant to go with a big firm or franchisee. Glad we went with the local person. He took the time to really work (four passes in some areas) to address some troublesome issues. Scope was four bedrooms, a hallway and carpeted stairs, and area rugs, all of which have had years of heavy use by family and dogs. The carpet is about nine years old and showed it. No longer! Carpets remain in great shape. Thanks Jesse.

This was my first time using Martinez Carpet Cleaning and I was highly impressed. Jesse did a…read moremagnificent job on the carpets in our bedrooms as well as an individual rug. He was able to get out stains that previous cleaners couldn't. Will definitely be using again in the future and highly recommend!