My wife and I as well as many family members and friends, have used Adam Travel for years. We…read moregenerally deal with Abir Gedeon. This lady is really on the ball. She goes out of her way to find the best flight, makes "all" the necessary arrangements, takes care of the the check in requirements and seat selections, and follows your trip like it was her own. At my age, I have traveled many times and used many travel agencies, but I promise you there are none better than Adam Travel. Call them and ask for Abir and you'll be in great hands.

Absolutely horrible. The worst customer service I have ever experienced in my entire life. Don't…read morewaste your time with Adam Travel. They don't care about your preferences and they only want your money. Better worth your money taking it to a different agency. Very disappointed. Do not recommend it to anyone, ever.

Yakov is unbelievable! Called to pay for the ticket and got hangup. Called second time and got…read moreverbally abused by the same individual. Rude, pathetic and unprofessional. Next time will book flight or vacation through someone else.

I booked a trip through Free Wind Travel to Spain in 2010 and during the trip had a…read moremisunderstanding if dinners and excursions were included or excluded in the price. I called Free Wind Travel from my hotel, left a message, next morning they returned my call, confirmed that they are working on it and later that night they called back with an answer. I was happy with how they handled this issue and would definitely consider booking with them next time.

A friend referred us to Suzanne and we were so happy with our trip. She met with us to find out…read morewhat we were looking for in our trip to Italy and she really listened and delivered! From the hotels to the tours, everything went seamlessely! It was exactly the trip we imagined! Before we left for our trip, she met with us again giving us lots of advice to make our experience even better! We would highly recommend using Holiday Travel.

Absolutely the worst reservations experience ever. Names were misspelled. Information was omitted…read more Do not ever use this agency. A disaster on every level.

Mark was supposed to help up plan a trip & he just left us hanging! We ended up booking the trip…read moreourselves. We will NEVER use them again for any travel plans.

Very helpful! I've had amazing vacations & great deals through Travel Reports! Marc & Pam are…read morewonderful!

I had contacted Vinny to help me plan a trip to NYC. I had already booked tickets for the Statue of…read moreLiberty and Ellis Island and was looking for hotels. As someone with multiple jobs and a very busy life, I could not look at another hotel online without tearing my hair out. I contacted Vinny and he and I chatted about my trip, and then we had a phone consultation where we went over the particulars of our trip. He found me a reservation at the Empire Hotel which was great! It was centrally located, had amenities we needed and was within my price range! Before we left Vinny also sent me discounted deals that he thought we would like! Vinny was available during our trip to help us out! We called from the car to ask about parking at the hotel, and we called about potential travel issues on the way home. Vinny was there every step of the way! It was really great to work with him, and I will definitely be using him in the future!

Ohana Travel and Tours organized my first (and only) trip to Hawaii, and it was fantastic! Every…read moreday was a new adventure, from hiking through waterfalls to see the Grand Canyon of the Pacific, to a boat tour with snorkeling. I went with a small group, and Vincent crafted an itinerary to please everyone. We went horseback riding, dined at great restaurants, and relaxed on gorgeous beaches. Highly recommend.

Really pleased with our recent experience at Wayland Travel. Tremendously friendly staff,…read moreknowledgable agents and a desire to get you where you want to go on the budget that works for you. We had great help with Debie who found us a great trip to Mexico with a great price. Can't say enough good about this! We will certainly be back again for our next vacation!

Pretty sad that you guys came highly recommend. I walked in, asked about a trip, was asked to leave…read moremy information, was given a business card I emailed the women I was working with, and never heard anything back. I run a business to and can understand when things get busy and crazy, but I always keep in touch with my customers! Really sad that I couldn't get any information on an upcoming trip.

Kasia did a great job helping us with airfare, and hotel reservations…read more Very responsive to our questions.

This travel agent either tried to rip me off or is grossly incompetent. You are better off going…read morethrough someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 3:56 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia I'm showing a bedroom suite online (with a kitchen) at the rincon for $1673 for the dates specified. I'm also showing flights to Puerto Rico for the dates and times we need for 699 dollars. If you add that up, that's 3,000 dollars. If we didn't go through you, we would save close to 1000 dollars. To me, that seems like quite the savings. Am I missing something here? Brian Sent from my iPhone On Nov 9, 2015, at 3:37 PM, Kasia Total will be $4095.20 Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 0

We have worked with Julie for Years. She has planned both land and sea voyages for us. Always…read morefriendly, efficient and engaging. Currently working on a New Zealand trip. You won't be sorry when you use Vita Vino travel.

Julie at By Land or By Sea Travel has booked our family on several great cruises and land trips…read more Her prompt replies and advice to our questions was beyond our expectations. I totally recommend her as a travel agent.