Love the food and really love the sweet tea. I go to McAlister's at least every two weeks. It is a go to sandwich shop. read more

Ordering seems pretty easy if you have the App. My first time, seems like normal ordering at the counter as well. It's definitely a lot faster if you order on the app for dine in or carryout. I had the McAllister club with the side of chips, and I have to say the club sandwich was delicious. The bread came out toasted had a nice little honey dressing on it and it was very good. read more

McAlister's Deli - Mcalister club - Delis Near Me - Fairfax, Virginia

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This is a place to get good sandwiches. The grilled chicken, or even the basic ham and cheese is delicious. It's obvious bread and meat quality is high. Is it a little expensive? Yes but so is everywhere right now. Go visit this one at University Mall. The flavor factor is high. Comfortable for lunch especially. They have such a large menu. It's impressive all on its own. Wonderful service and kind employees. A good spot to relax for a few. Very clean and organized too. Will definitely be back! read more

Have ordered from here a few times for lunch. The food is consistently pretty good taste-wise, but quantity lacking especially for the price. Salads aren't filled in the box, sandwiches are via small sandwich bread, soup bowls are basically mini cups. read more

McAlister's Deli - Delis Near Me - Fairfax, Virginia

The first time I went here it was an excellent experience. This time the manager rang me up and I asked for a sandwich with no lettuce tomato mayonnaise mustard. And I ask if the bacon could be well done. Well, the bacon was not well done. When I went up for a refill, the same girl who's tag said manager I handed her my cup and said sweet tea. She said I remember. When I left and took a drink of the tea, it was not sweet tea. It was unsweet tea. Very disappointed. read more

Ordered a club sandwich and an Italian sub. Both were packaged poorly and arrived leaking and mushy. Completely unappetizing and sloppy

Owner is rude ! I called to ask if they would have butter and sour cream for lunch spud which k was lied to and told it was an up charge when I have never had an upcharge at this location . She stated she was having a bad day and hung up the phone in my face after yelling at me because she was busy !! I asked if there was a corporate number and she kept cutting me off and being condescending read more

Ordered their sandwiches on DoorDash and they were pretty good. I usually go with the jalapeño turkey crunch & the Reuben which turn out to be consistently good. Would recommend this place to anyone looking for some quality deli sandwiches. read more

Food is ok, sandwich was served warm, wasn't expecting that but that could be my oversight. Service vibes were way off. They're a deli that doesn't have a tuna sandwich?? I'd hit Santini's next time I'm craving a deli sandwich. read more

Good sandwiches. I recommend the Sweet and Smoky Chicken. The potato salad is average (good, but not a standout). Fast service. read more

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Service was good, friendly staff. Food was just ok. I ordered the BLT, pretty sure the bread was toasted last week. Cold and stale, ick.

Gluten free sandwiches usually leave something to be desired. We have all been there... you want a sandwich but end up with a crumbled mess that lacks flavor or excitement. I was happily surprised at McAlisters by a tasty southwestern GF sandwich that stood up to the "pick it up and put it back down" test. The option to do 1/2 sandwich and 1/2 salad was also a nice treat. Service was efficient on a Sunday afternoon, but the price was higher than desired. I would return and order again, but it would fall in the "occasional delight" category rather than the "regular haunts". read more

If your order is to-go check your bag(s) before leaving the store the staff does NOT make any efforts to ensure your side items are in the bag. And--check the condition of how your food is wrapped or placed into the plastic container; my order was a mess! I would like to address the girl with the reddish-hair (ponytail) --drop the attitude with customers! It's not the first time I have witnessed your rudeness! read more

1- cashier must've been busy she didn't know any answers to any of your questions, so how to ring up anything we ordered. 2- employee taking trash now stopped what he was doing. Did not wash his hands and carry plates to customers. 3- employees eating and drinking behind and she did her nose and did not wash her hands. 4- another employee brought out a tub of lemonade with trash bags on top of the tub. 5- Now, let's talk soon. We tried to order to have a potato which would equal one home potato. We were told we couldn't do that with the choose 2 so we ordered two potatoes and they came with virtually no toppings, 3-4 small pieces of ham and turkey. not at all like the pictures on the corporate website. Not worth $9 and an hour drive. Very disappointed read more

I hadn't heard about this place until I was in Virginia doing some work in the area. I guess there aren't any locations in Maryland. Well, I'm glad I decided to give this restaurant a try. I love that I could order soup, sandwiches and salads. The variety on the menu is very appealing. On my first visit, I ordered a baked potato with a cup of soup. I should've paid more attention to the menu because when I received my baked potato, it was huge! I thoroughly enjoyed my meal. I felt full for most of the day afterwards. McAlister's hit the spot! read more

McAlister's Deli - Baked Potato and Broccoli Cheddar soup - Delis Near Me - Fairfax, Virginia

I'm writing this review on behalf of my work office. We ordered about 20 items and a lot of them were pick-2 items. The food was okay for a deli next to a college, but the packaging for such a large order made it so difficult to retrieve our individual orders. One of my coworker's soup and salad was split and mixed up with another sandwich order and we had to spend 20-30 minutes going through each one and correcting it. Although, we realize that a big order can get confusing, the way that everything was mixed up was a big headache...... read more

It's meh. Service was ok. Nothing to brag or complain about. Food is far, far, far from the level that McAlister 's used to deliver. Ordered my sandwich without mustard and someone didn't read or pay attention because it had mustard. I intensely dislike mustard so that really ruined it for me. No, I didn't send it back because that never seems to go well. Potato soup tasted straight out of a can. $40 for three pick two's. Ouch. The inside of the restaurant is a little bizarre with boxes stacked everywhere. The sweet tea was the usual delicious southern goodness though so I guess what I'm saying is that you should stop here to get yourself some tea to go with the food you get from somewhere else. read more

Unprofessional, unfriendly management... no counter service & the bread is always stale. This business likely survives off of mediocre catering for the college. Today when I walked in to order lunch there was a sign that said they were understaffed and only taking online orders. (Only open 10-4 daily... how do you have trouble staffing a restaurant for 6 hours a day??) While I was trying to navigate the order online page I had the pleasure of listen to a man, who seemed to be a franchise owner or manager, behind the POS counter telling the other employee that he just got off the phone with a woman who was lacking basic intelligence asking for directions to their store and that he gave her the address but he couldn't help her anymore because she wanted a description of where they were located and he didn't have time for that. Meanwhile, I'm still working on ordering on the website and customers are walking in, rolling their eyes at the sign and walking out. So I decided that my inconvenience wasn't worth a penny of their profit and left. read more

McAlister's Deli - Delis Near Me - Fairfax, Virginia

Finally a potato themed restaurant! You can get all kinds of spuds with your soups and salad here. And bonus, there's sriracha sauce out to use. Only go here if you want a huge super delicious and filling lunch! read more

McAlister's Deli - Potato based yums - Delis Near Me - Fairfax, Virginia

Ordered BLT-A sandwich and looked what I got! Burned bread with crumbled bacon that fall out when I picked the sandwich. Left negative feedback over a week ago and never received response from them. Wouldn't recommend to go back there. read more

McAlister's Deli - Delis Near Me - Fairfax, Virginia

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My wife and I have now given this place three tries and we're never going back. The first two times were probably a year or two ago and the food just wasn't great, I would have probably given them 2.5 stars at the time but today we decided to give them one last try. Unfortunately it didn't go well, we were the only ones there and we waited 7-10 minutes to order at the register and nobody even attempted to help us. The supervisor basically told us over he shoulder while she was working on something else they were too busy and we had to wait. The other two people working the register area also just ignored us. We finally gave up and went somewhere else. read more

I was in Fairfax buying shoes at Red Wing. I was thinking a sandwich, italian or roast beef. The GPS said McAlister's deli was 2.1 miles away. I have never been to this place. The menu is simple and straightforward. I ordered the Italian with no tomato and mac & cheese for the side. Order came out quick, and was correct. Bread was very fresh, meat was fresh and there was plenty of it. The side was tasty and a perfect compliment to the sandwich. The only bad part of this shop is their location. It's in downtown Fairfax and to get there there are 100000000000 red lights that aren't timed and police around every corner. If you go to the movies I would recommend these folks for a quick bite. read more

Charged me for food that they never gave to me. The whole ordering system at this place is messed up and they can't handle the peak time rush, they run around like chickens with their head cut off and when you ask for a manager their clueless also ‍! It's a shame because their food is actually good. A hard NO for me read more

We often visit University shopping area because it's close to home. When they renovated this strip mall the addition of a fresh new deli was exciting. The reviews were good. After happy hour near by, we wanted to do take out and deli sandwiches fit the belly craving. When we walked into the place, the staff was welcoming. The menu was overwhelming so we needed some time to make our decision. A few customers explained the "choose 2" option. Basically you can select 2 food items and get half portions of that selection. I went with "spud" aka a baked potatoe and then half of a "craft " my own deli sandwich(pastrami). The potatoe was a small potatoe with butter and sour cream on the side(comes with all their spuds). I had them add the cheddar. That was pretty good and filled me up BECAUSE the half pastrami was seriously a sad sad sandwich. I selected the baguette(you can choose your bread). The bread was the same size as hubby's full size sandwich BUT they seriously teased me with 1.5 slices of pastrami. I'm not understanding why I just didn't get a half sandwich with the proper proportioned amount of meat. I basically took one side of bread and cut it in half and tried to stack my meat so looked like a decent sandwich. With other delis nearby(Pot Belly, Subway, Jersey Mikes), I probably won't return. The price point of $7-$8 for 1.5 slices and a small potatoe just isn't worth it. The staff was super friendly and the restaurant was very clean. There is a large menu. Quality suffers. read more

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This store has ZERO knowledge of customer service. Their app/ system makes frequent mistakes about orders with promotions but the managers don't bother to exercise some authority to honor customers in return of major inconveniences. It doesn't matter if you receive confirmation emails. You arrive at the store to find that their system didn't let the order go through (again despite sending out confirmation email). When you ask the manager to honor the order because it's their fault, they don't seem to be bothered and resist assisting the customer. They'd rather lose a customer than use their discretion to fix an issue from their side. When you can't fix a problem just because "the system doesn't allow" you, then you're living in the middle ages and you will drive your business to the ground. Good luck with this management style. read more

I love McAlister's Deli. I never see myself going there and not getting their "take 2" deal. Or whatever it's called. You have to get half a spud to be part of the deal. The spuds here are insane. It is so much food and still considered a "half". The chicken bacon ranch is my favorite spud. Then for the other half of the deal I usually pay the little extra to get a big, high priced ticket item. Like the French dip, or the memphian, or the King's Club. All three sandwiches are worth your attention. It's a great deal and a great lunch. Oh and their tea is on point too. The same quality as a chick fil a tea. Enjoy! read more

Very tasty sandwiches, their brownies and broccoli soup are also to die for. I order from this place all of the time. Don't get me wrong, I love it. I love it more than life itself, but they need to use bigger bread. It's a challenge trying to finish one of their sandwiches without taking a bite and all of the meat falling to one side. And do you think maybe you could add the option to add mayo so I don't have to keep a butter knife and jar of Hellman's ready on-call when I get home? Thanks ;) read more

McAlister's Deli - The Italian Sandwich - tastes great but need bigger bread - Delis Near Me - Fairfax, Virginia

I am a fan on McAlister's. I am visiting the area and I was in the mood for it, traveled 40 minutes out of my way, just to be ignored by a couple employees. I think she had to be a manager to have that attitude, but she greeted everyone but us. Felt kind of discriminated in all honesty. My boyfriend kept trying to be nice and converse and she was just not having it. So if you love McAlister's and don't mind being discriminated this is the place for you! Food is good like all McAlisters and the cashier who took our order was nice. You can't blame it on being busy because we were the only ones there for a while. They probably have not seen people of color for awhile because that's how the cooks were looking at us. Can't wait to go back to my original McAlisters in Texas. read more

Please don't waste your time, their service is absolutely horrible now. Terrible quality, employees that are in empathetic and don't know how to work in the service industry at all. I used to love them but I 100% will NEVER BE BACK. read more

We've been regulars for quite some time and just experienced one of the rudest interactions we've had to date at a restaurant. The register froze as we were checking out. The manager came over and said "did you scan it before she said ready?" I replied, "I have no idea" (am I supposed to have knowledge of this?). She stormed off with clear disdain for us, made negative comments under her breath, and would not look at us again. I have no idea what was going through her head. I have never had close to that negative experience before, especially by the manger of an establishment . We are easy-going people coming in for a quick lunch. We left in total dismay without our food as it became clear to us we were no longer welcome. As we left, she said "okay, cancel their order." Not another look or word from her. I really hope her day gets better. There is no situation that anyone should be treated that way. Even worse, she conducted this inappropriate behavior in front of her employees, thereby setting a new standard of negative customer service for them. read more

If you are looking for a good sandwich or potato, you've found the place. Only issue was my Caesar salad was very dry and lacking. Portions are rather large so be careful. Restaurant was clean. Order at the counter and they bring it to you. read more

Use to be my go to sandwich place. But recently it has gone seriously down hill. For some reason, being right next to a major University, they can not hire anyone! So, periodically during the day they shut down the counter, stop taking orders to " catch up"! They tell you to use the app. Now, if they won't or can't fill your order at the counter, how is ordering on the app going to be faster? With the glut of students in the immediate area, what is it about them that keeps them from being staffed? read more

$16 for a bag of chips, drink and a sandwich that wasn't any longer than my hand. Staff was not accommodating and rude. Won't eat there again. read more

First time ordering, my husband had the Ruben and said it was fine but nothing to make him go back. I followed the recs and got the chicken salad on a croissant- I would order again just to get this! read more

I've loved McAlister's ever since living in NC 15 years ago and I'm so glad they have expanded to the NOVA area. The chicken club and French dip are still two of my favorites, and ordering them at this location never disappoints! read more

McAlister's Deli - French Dip Sandwich - Delis Near Me - Fairfax, Virginia

This place is by far the best sandwich/salad spot in Fairfax! Everything is always so fresh. I love it here. I have tried at least 3 sandwiches, 2 soups, and a salad (all were delicious) keep up the good work guys. read more

As a chain McAlister's is great, but this location is the absolute worse. Rude staff and management, orders are consistently wrong. I will say the owner did reach out personally when I made a complaint. That was unexpected and I appreciate dit. Until they get it together I'll spend my money at the Alexandria location. read more

The team at this location really makes it worth the trip for us. We like the menu. The place is clean and comfortable. We find ourselves here frequently. Do yourself a favor - order the Sweet Tea. read more

Horrible! Orders seldom correct. Staff rude at best. Cannot give this place a favorable review based on a "3 strikes it's OUT," policy. read more

The experience I just had @ the Fairfax location was disgusting. This was not the first problem at this restaurant but it will be my last. The first problem was that I ordered a sandwich for my husband while I was at lunch with my friend. I brought it home but my husband had forgotten I was bringing it and had dinner ready when I got home ( it was a marathon catching up with my best friend so wee were there for a long time after lunch. The next day husband bit into the sandwich for his lunch. Instead of the American cheeses that came with the sandwich they had ignored my request for cheddar and instead filled the club with pepper jack. My husband hurled and couldn't eat it. I can't tolerate pepper jack either. So I called the restaurant and the OWNER SAID "since it was the next day there was nothing she could do to fix it. If I'd called before midnight (they close @ 5 or 6 PM) I could have gotten a refund. But they offered nothing. I filed a complaint with my former credit card Capital One and they refused to do anything either so I cancelled my card and decided to move our monthly lunches to Panera. But today I got a text announcing Buy 1 get 1 free, National Sandwich day, sandwiches. I clicked the link to read about the promo and saw NO RESTRICTIONS so my husband & I went to Lunch there. Unfortunately what happened was beyond despicable. I normally order salad so I was a sandwich virgin. I ordered the 12" French Dip & he ordered the King Club. After placing the order I got the total which DID NOT reflect the cheaper sandwich being taken off. I mentioned the text and the link so the girl said that the exceptions were the 2 sandwiches we ordered. So I said well then cancel the order and we'll comply with the exceptions that WERE NOT mentioned on the text nor the promo. The manager came over and tried to make us feel bad by telling us that she'd have to throw out the already prepared food if we didn't stick to our original order. To which I replied that no the best option was for them to honor the promo. Which they refused. Then we reordered but I chose a sandwich that came with a FREE SIDE. Since I was a sandwich virgin I didn't know what those choices were. The manager walked away without saying anything and the clerk came back and described the difference between the side salad & the Tomato & Cucumber salad. She did NOT mention that one was FREE & one had an up-charge so I unknowingly ordered the one with the upcharge as the Tomato & Cucumbers were NOT IN FACT A SALAD at all just sliced Tomatoes & cucumbers. We got our food and husband took the receipt. As we were picking up to leave I picked up the receipt and saw that I was charged for my FREE salad. I went to get it corrected. there were 2 clercks doing NOTHING so I asked one then the other to get the manager. They both continued to do NOTHING. So I stepped to the other side of the counter and saw the manager helping to get a pick up order ready. I waited til she was finished and showed her that I was charged for my FREE SIDE SALAD. She left without saying anything. Another woman showed up and announced she was the owner si I repeated myself. She LOUDLY told me the sign "CLEARLY" said there was an upcharge. I told her to point to it. She took off her reading glasses and pointed to fine print I couldn't read with or without my reading glasses. She yelled as she started to laugh that if I gave her back the salad she'd refund my money. I was incensed that she obviously couldn't read the sign any better than I could and she had the audacity to request that I puke up the salad. So I decided to humor her and brought my index finger up to my mouth. She jumped back aghast and yelled even louder for me to leave the restaurant. I looked at her and said it was YOUR idea that I give back the salad would you rather I wait until my body poops it out. But then I decided I wouldn't put up with any more Abuse from them. I know that the world doesn't make it easy for people that need reading glasses menus on walls are the worst. Even with squinting the fine print is impossible to read but usually it's cal court or other non essential info. But in this case it is a DELIBERATE SET UP TO STEAL MONEY AND ABUSE ELDERS WHO CANT READ THAT FINE PRINT. THE DISRESPECT FROM THE WORKERS WHO IGNORED ME OR WALKED OFF WITHOUT SPEAKING AND THE OWNER ASKING FOR ME TO RETURN MY SALAD AND GETTING UPSET WHEN I MOTIONED TO DO JUST THAT ARE FURTHER EVIDENCE OF CUSTOMER ABUSE. I am 65 years old so not ancient but in no way does anyone deserve what got dishes out today. Just consider yourself warned. They don't actually try to help customers navigate their menu, they advertise a promo and then add exception on the fly, and expect customers to take the abuse / disrespect they including the owner dish out. There are many other places to eat so please if you read this go to a different restaurant or a different location!! read more