ehhhh... i guess mcalester's use to be a lot better 10 years ago the quality of their food seems to be fading overtime i visit but i can never seem to stop coming since i'm always blinded form the memories i've had at this place. i got the mcalsiters club wrap with no mayo and a side of potato salad. the potato salad never disappoints. pretty basic stuff topped with paprika. i guess there are so many more restaurants with the cafe/deli concept that i'm more of focused on the taste instead of the popularity/name read more

Ordered a single spud max and its currently taking them 30 minutes and counting to make it. Its absolutely ridiculous. Don't even bother coming here unless you wanna wait forever for your food read more

The worst service I've ever received anywhere in my life. The gentleman taking my order was visibly irritated with his head down sighing. You can tell he was having a bad day/hates his job. Mumbling so I politely said pardon and he was pissed he had to repeat himself although I didn't mind repeating myself several times when he couldn't get a ham kids meal a kids pizza and a salad down. They were out of the cheese for my salad ... no problem kitchen guy seemed very nice! Before I could finish my kids meal order he rudely said IT COMES WITH A SIDE. Which I'm very aware of. I don't like getting cut off when I'm speaking, it's rude as hell and unnecessary. If he would shut his mouth people could order faster and the line wouldn't be so damn long. Lucky for him I had my children with me or I would've spoken my mind about the way I was treated just simply trying to order. He was also pissed I had a coupon for my daughter from her school for principals list. Will NEVER be back. Whoever the owner manager is here you have a lot of work to do and a terrible team. Prayers for you and your business. read more

My boyfriend and I went here today and we thoroughly disappointed. I ordered a soup and some mac & cheese and the portions were incredibly small. They also didn't serve them on dishes. It was in takeout containers, even though we were dining in. Also, my boyfriend salad was really underwhelming and mostly lettuce. There wasn't much of a salad. Also, one of the workers when we came in, was really rude and was actually quite rude to one of her coworkers in front of us. I felt bad for the lady that was trying to help us. Then they had this other guy that was trying to bust dishes and do things, but when we were trying to find a booth, 6 or 7 of the tables were still dirty with dishes and he was standing around doing nothing, talking to himself like he was possibly schizophrenic. There were only two "clean" tables. The guy kept saying things like "... Disgusting and... Bringing evil stuff in here" I didn't know what he was talking about but it was weird. 10 out of 10 would not go here again. Not worth it. read more

RUDE front counter woman, broke her neck to OVERLOOK me in the middle of my order to bull____ with a man who walked in later, openly flirting, while I waited to complete my order, when they started discussing the club scene the previous weekend, I gave up and said forget it, then she yells, "She pissed me off"!!!!!!!!! oh yes, she's really a professional. no wonder the parking lot was empt...we will drive to Mansfield Rd location from now on, even though it's 13 miles further. read more

This is the worst experience I have ever had at a McAlister's. The staff was very rude, and disrespectful. If you have to have McAlister's take the extra time to drive to a different one. read more

Everything could improve! It was pretty dang bad and all I went in for was a gallon of tea! The girl at the front had a whole attitude when I ordered the gallon. She looked at the tea container and sighed like she was about to have to make some more. Then she yelled at the guy in the back for his login numbers which he didn't want to give her. Her attitude was garbage. And THE worst part was that it cost almost $12.00!!! FOR A GALLON OF TEA! No wonder no one was there! Yikes! Zero stars. read more

This has to be the lowest rated and worst service of any McAlister's. It's 100% the fault of poor management. They are never staffed properly and workers are often very rude. No one was working the front counter and the line started to grow. I saw 6 customers leave because of the issue. It is taking customers 45 minutes to get a sandwich. What a joke. read more

McAlister's Deli - Strawberry shortcake? Doesn't look like their picture at all - Salad Near Me - Shreveport, Louisiana

Usually a big fan of McCalisters but this did me in. Nowadays, you have to check everything you buy, rent, borrow, order, etc...The food service industry is garbage. This new generation have no skills. No care, no drive, no nothing. And who leaves a sticker on the lemon??? read more

Terrible experience. Waited 40 minutes for a "sandwich" that should be an embarrassment to this establishment, but with the customer service I received tonight, this is not surprising. For a meal that cost $20 it shouldn't look like a 2 year old prepared it. Not to mention this is a BLTA and they clearly are so incompetent that they don't realize "L" and "T" stand for "lettuce" and "tomato"... so embarrassing. 10/10 do not recommend. read more

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Walked in. It was hot AF in there. Noone at counter. Guy came from the back to counter,said nothing. No hi how are you. No,what can I get for you. Basically just had to tell him my order.i mean the guy barely said a single word. Noone coming around to ask if we need refills or a box. What happen to this place? Used to be a nice cool(ac) lil more life and friendly staff. read more

I am very disappointed with the service I received this evening. I specifically ordered my sandwich without tomatoes due to an allergy. Of course my sandwich came with everything on it, plus some!! I cannot fathom who would order [paper] on their sandwich. This is completely unacceptable. Not only was my sandwich messed up, but my soup was cold due to a 45 minute wait on the food. read more

Food wasn't prepared as ordered. Didn't have what described or pictured on site. Then Customer service was terrible about talking to me about it. Manager wouldn't get on the phone. Didn't refund my money. I had to get Door Dash to refund my money. read more

Terrible. $40 for 2 drinks and 2 choose 2s. The half of a sandwich was more like 1/4. It took 25 min to even get food and there was no one in there. In my turkey sandwich there was a huge piece of potato. WILL NOT BE BACK. read more

Hit the spot! Turkey club wrap with bacon and chipotle Mayo. Friendly service, clean environment.

What a horrible McAlisters! It was obvious from our interactions with employees they were ok with discriminating. The place was not busy and all and half the tables were full of trash and people's empty plates. The floor was nasty. The "clean" tables at closer inspection were not really clean. We were such a bother to the employees and they had bad attitudes. The customers are the reason they have a job. Don't act like we inconvenienced you! Would give 0 Stars if I could. I'll never return and I'll tell everyone I know to stay away. The dining room and the bathrooms were basically the same level of dirty. read more

McAlister's Deli - a restaurant with tables and chairs - Salad Near Me - Shreveport, Louisiana

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Ordered nachos which just cheese sauce and chips. It's obvious when I asked about it that they don't know the difference between cheese sauce and queso. They did even offer to refund my money when my food was not right. Also my husband ate their version of a club sandwich and was said it was not all that good. He didn't even finish his sandwich. Will not recommend or eat there again. read more

I don't know what's happened to this place. This is my third incorrect delivery order from this location. It will be my last. How do you omit entire pertinent ingredients to an item? How to you just stop answering the phone over an hour before you close?? Bad customer service, bad attention to detail, sub par food. Just done. read more

Waited over 30 minutes for 2 sandwiches, a cup of soup, and a baked potato. My husband's sandwich was good. My daughters soup and sandwich was ok. Nothing really to complain about but just ok. My potato was cold and semi hard. That was the first time I had been there in years and probably the last. read more

Waited in line for 20 min to order...when I did order they didn't have any How when it's lunch time...another girl came to the front to help ignored me and told ppl behind me she will take there order...walked out read more

Food is great. Service is average. I don't understand why this place gets low ratings. I like it.

Ate here for lunch while in Shreveport for a couple of days. Great visit with friendly staff, immaculate restroom and it goes without saying- great food as well! Everything tasted yummy- hot and fresh and Camry was very friendly! Definitely recommend this McAlister's Deli location and will most certainly return on my next trip! read more

McAlister's Deli - McAlister Club w/Broc Cheddar Soup- and a dash of pepper! - Salad Near Me - Shreveport, Louisiana

This restaurant is way too slow. The workers are understaffed, overworked and overwhelmed making the experience awful

The food I got was 5 star quality, but the customer service was abysmal. The counter workers just weren't interested in helping customers. They never made an attempt to get people their drink while they waited on their order to speed the process. There was one girl who was interested in helping, but the other 2 seemed bothered by the customers' existence. read more

Don't waste your time. This is the slowest restaurant in the area. Even if food is called in and given ample time it is never ready when you come to pick it up. They never answer the phones and the floor is always filthy. Not enough staff members and terribly managed. 1/10 don't recommend. If you're in the mood for the food it's faster to drive to bossier location. read more

Good, healthy place for soups and sandwiches and such. Prices are reasonable and there is a large selection of hot and cold sandwiches. read more

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This was my first time at this particular location, but I love McAllister's in general. The lady that took our order walked away three times to talk to the guys in the back about various things. My husband stood up there, waiting on our drinks for a while. When he brought the drinks to the table, he went back to get the number, but she was already bringing out my order. My husband's order did not come. He went back up there to get his order and she walked away and was visiting with the guys in the back who were basically playing behind in the kitchen while I could see them. He got tired of waiting, so he came back to our table. She brought his food in a bag instead of on a plate. There were no utensils. He went back to ask for utensils, and she sent him over to a different place to pick them up. This is not how it supposed to go out to McAllister's. McAllister's has excellent food and excellent service... This particular location does not live up to that. To add insult to injury... The table beside us had to send their order back because it was done incorrectly. All of this and they were only three tables of customers in the building. What are they doing in that kitchen? read more

Great and fast service and my sandwich and spud were DELICIOUS!! The restaurant was very clean and organized I was in and put after placing my order online. read more

I have long enjoyed mccallisters spuds. My favorite is Spud Max. My order today was nothing like my previous orders. The potato had less than one-third the toppings of other orders. One of the toppings is green onions, there were 2 small pieces of onion. The small portion of toppings were in the middle of my giant spud, there was more plain potato than the part with toppings. read more

Absolutely understand why they only rate a 2.5. Had I checked Yelp before stopping, I never would have showed up. Spicy turkey melt only had turkey on half the sandwich and that was hardly thick enough to see. The bread was dry and horrible. My wife's baked potato must have been made last week and recooked every day since. Resembled a carcass. Take all of that and the fact that there were more employees than customers, I don't understand the delay in getting our food. 0-2 in my visits to McAlisters! You may want check on your stores before you lose the brand altogether!! read more

I just asked if waiting 15 mins for my food was typical here and the team leader said I'll check on your order. She walks to the counter and shouts out inquiring on my order. So now 21 mins later my food is slammed onto my table. I'm guessing because I asked??? read more

Yuk! Ate here today. Ordered Spud Max with no Black olives. Got it with the black olives. I hate that remastered. But usually people order something without something due to allergies. I removed the olives and it still had that harsh flavor to it. Good thing I'm not on the way to hospital. Attention Food Inspectors. You owe this place a visit. read more

I went in today to pick up a large order I had called in. The young lady at the register was wearing a surgical mask looped over one ear so it was just hanging there. When I suggested it would be more effective if it covered her nose and mouth she seemed amused and did not put it on properly. I was not amused. read more

This place used to be really good however recently upon my past few visits I have encounter longer than usual and longer than understandable wait times. The food has been subpar at best. After waiting for 30 minutes for my to go order and drinking my strawberry tea I asked for a refill when leaving and the lady informed me that a refill would be 60 extra cents. This is ridiculous. Save your money and time and go someplace else. read more

Gal at the counter took my order. She didn't seem to have the right attitude to be a front line person. Tried to get fat free salad dressing. I have zero confidence I am getting what I ordered. Out of control loud with about 25 teens talking over each other. Manager has walked by several times and not concerned. I'll pass on McAlisters in the future. Eat here if you like messed up orders a yelling teens. read more

The line was short but waited nearly 10 minutes for someone to place my order to go and just watched employees standing around talking to each other while I waited. When I finally placed a sandwich combo for my side a mac & cheese. Instead of making it cheaper and just putting my mac and cheese for my side they charged me extra for a mac&cheese I didn't realize until after I paid. I placed my order at 4:30 and didn't get my order until 5:06. The bread on my sandwich was burnt and the customer service was terrible. 1/10 would not recommend this location. read more

I really do dig this place. Great soups, sandwiches and salads! Just as good if you get it to go! I really like the southwest cobb salad with a chipolte dressing and grilled chicken! The big nasty sandwich is good, beef and cheese with a side of au jus...yummy! They also have delicious iced tea here. I know that when Ben Affleck and Jennifer Garner were in town at some point doing some filming, there were multipile eye witness accounts of them dining here. read more

Since I have lived in Shreveport I have never visited this mccallisters before. I came here for lunch during the week and had a great experience. When you walk in, it is confusing on where the line starts and where the line should end and how people should line up. The only non-positive comment I have about this place. I ordered a BLT sandwich that came with a side, and I got some mac n cheese. I also ordered a sweet tea and a chocolate chip cookie. They gave me my number and I sat at an available table. The food was soon delivered and was delicious! I am not a huge tea drinker, but I enjoy their tea, and I love mac n cheese and I love their mac n cheese. With a BLT I don't think you can go wrong, and was tasty. The chicolate chip cookie was really doughy, just how I like em. Overall, I enjoyed my lunch at this McCallisters and will be back. read more

Check your food before you leave. My salad looked old and brown. My grilled chicken was cold. They didn't even get my soup.

This giant piece of melted plastic was in my daughter's food. When I called McAlister's, they apologized and said they would look at their Mac n cheese. And that was it. They didn't even offer to replace it. Disgusting. I will not go there again. read more

McAlister's Deli - McAlister's plastic Mac n cheese - Salad Near Me - Shreveport, Louisiana