Richard at Carplug went above and beyond to find the right commercial vehicle I needed. I was…read moreprobably one of their more difficult customers, I was only interested in one vehicle and it had to be set up the way I needed. Richard took his time and found me the perfect NV200. Thanks a million.

From the owner: Our business specializes in making our customers find automobiles of choice without breaking a…read moresweat. Carplug autos finds quality cars for a fraction of the price at other dealerships. Let us do the arduous work of searching and finding the car you are currently in search of.

After buying and going back and forth with the service technicians, they stated they are not…read morewilling to replace our headlamps, shocks, etc.. Our salesman was very helpful and polite with what he can do, but service denied repairing things for safety measures. Do not give your business to this organization.

I saw this car I liked I came in a financed it. I haven't received my Tag or title after my…read moretemporary tag had expired and ive had the car for 3 months. The car has been sitting more than I've been able to drive it. I will never ever ever ever ever ever be purchasing a car or recommending anyone to get a car from this hell hole. I'm not lying believe every comment/review about this place it is true they have some one the worst customer service and make sure you check the whole car out heofe you drive off cause they will not fix it even if you contact them the very next day after your bought it

I bought a used car from Turn and Burn Motors for my college aged son. I paid with cash. Non smoker…read morecar. FYI I have bought several used cars in the past, so this was not my first rodeo. From my personal experience, here are the main key points that I think you need to know (both good and bad): 1) They do negotiate. 2) They do not charge any extra fees (no dealer fees, no bogus package add on fees, etc). 3) They do not pressure you in any way; very quick easy used car buying process. Mark (the salesman) was outstanding. 4) They let you test drive their vehicles alone (they do not accompany you on test drives). 5) *MAKE SURE YOU GO GET AN INSPECTION DONE WITH YOUR OWN MECHANIC BEFORE YOU EVEN THINK ABOUT PURCHASING ONE OF THEIR CARS!* I failed to get a professional inspection done before I bought my used car from them. *WITHIN THE FIRST WEEK OF BRINGING MY CAR HOME, I HAD TO PAY $2,300 IN REPAIR COSTS.* 6) Took 2 months to get my title. 7) Do not tell them you are paying with cash until the very end! :)

The name says it all Turn your ass around and burn rubber getting the hell up otta there. They…read moresell cars that have major issues and then have the audacity to be disrespectful when you question their motives. Don't waste your time or money.

Has high quality cars and if you don't see something you like he can usually find it for you! Makes…read morethe car buying journey a breeze

This is not your usual dealership! The prices are clearly marked, the trade in values are more than…read morefair and I walked in, found my Lexus that I had been looking for and drove off in it less than two hours later. Just that simple! Thank you Alex

I purchased a 2020 Hyundai Venue and just two days later, I found myself stranded on the side of…read morethe road with my children for hours while trying to get home after visiting my sister because the transmission started having issues. Now, I'm once again without a car. I will say that the warranty is covering the repairs and will reimburse me for a rental car or Uber expenses. However, after spending nearly all of my money on purchasing this vehicle and only keeping a few dollars for myself, I simply cannot afford to pay out of pocket upfront for transportation. It doesn't feel right that I have to come out of pocket when I was sold a vehicle with a major component that was already failing. When I contacted the dealership, the empathy and level of care I received were nothing like what I experienced when they were selling me the car. There was also a strange melted spot in the vehicle that they said they couldn't do anything about and simply advised me to buy something to cover it up. Sequan Brown AGM sold my car to me

​I am writing this formal letter to express my absolute outrage and profound disappointment…read moreregarding the 2020 Chevrolet Sonic LT I purchased from Drive time in July 2025; this vehicle has proven to be a defective, dangerous, and unreliable product that has utterly derailed my life and the lives of my children. When I bought this car, it had approximately 50,000 miles on it, and in the five months since, I have put fewer than 6,000 miles on the odometer, yet I am now facing a catastrophic mechanical failure that the shop has quoted between $6,000 and $7,000 to repair. It is physically impossible for a well-maintained, inspected vehicle to develop a cracked engine block, a cracked radiator, and a blown cylinder head within such a short window of time unless these issues were pre-existing, masked, or the result of gross negligence during your "reconditioning" process. I was sold a "lemon" under the guise of a reliable family vehicle, and your staff's refusal to help me--stating that I cannot even trade the vehicle because I haven't reached a one-year ownership mark--is a predatory and heartless response to a crisis your product created. Because of this car's failure, I have been forced to stop working, and I am currently unable to transport my children to school, leaving my family in a state of financial and logistical ruin while I am still expected to make payments on a vehicle that is essentially a pile of scrap metal. Your company claims to help people get on the road, but instead, you have scammed me into a high-interest loan for a faulty machine and are now leaving me stranded without a single solution or ounce of accountability. I am demanding that DriveTime Corporate intervene immediately to authorize a collateral swap for a functional vehicle or cover the total cost of these repairs, as I will not be silenced while my livelihood is destroyed by your deceptive business practices. I am prepared to escalate this to the Better Business Bureau, the State Attorney General, and every social media platform available to ensure other parents are not victimized by this dealership the way I have been; I expect a resolution that reflects the gravity of this situation immediately. Don't tell me to call either because I've already did about 5-6 different numbers. ENOUGH WITH THE LIES!!!!!

Went here today w/my Mama-n-Law to look for her a vehicle. She actually saw 2 that she liked, a…read moreHonda Civic and a Toyota Rav 4. She opted on the Toyota. Our salesman, Mac, was AWESOME! He was very professional and mannerable! We were able to get the Toyota at the price that my mama-n-law could afford. The manager (I guess he was the manager), Patrick, also was able to accommodate our request regarding a scratch on the bumper! Bradley, the finance manager was also very professional and welcoming! We really appreciate all their assistance! If you're in the market for a vehicle, go here! You won't be disappointed!

I went to Dena Motors because I seen an ad on FB…read moreMarketplace. I spent 3 days at this dealership to end up with NO car back in October of 2024 (Here it is December). But that's not what I'm complaining about. I'm complaining about the down payment that I was told (have paperwork showing proof) I should be receiving back via mail. Idk why I was moving so fast and paid without knowing for sure I was getting the car. I've been emailing and calling to get absolutely no where and because I don't have any documentation "on hand" it's hard for me to communicate with my bank. I am honestly trying to avoid going to the dealership ( an hour away) but I see this may be the best option because no one is responding back to me. I have my original receipt of when I made payment yet they can't put it back on my card. Then I'm not going to get into the "shady"business about my brother. He was my co signer and he got approved for an extra loan but since we never went through with the purchase, Dena Motors never canceled the loan from that little QR scan code thing they have you scan and those people were calling my brother saying he own them $90. On top of that someone also stole his information to use for insurance. Someone at Dena Motors is using other peoples information.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

2 hours ago Spent…read morethe afternoon negotiating in good faith on a 2020 Civic Sport. Finally got the deal done and agreed to everything when my salesman came back and said he was sorry but they negotiated the wrong vehicle. I had driven and negotiated on the Sport. After everything was agreed on they said their numbers were on a LX I never looked at or drove the LX... only the Sport, so I'm wondering how this can happen. My salesman accepted responsibility and said it was his fault but I disagree. He has been there a long time, including when I bought a new 2007 Civic EX in 2006 or 2007 and when I bought a Accord Coupe EX-L with V-6 a few years later. He is as much a gentleman now as I recall him being then , even though he wasn't my salesman. We tried to buy a 2017 Civic EX here in 2017 but their addendums forced us to go to Son's Honda to buy it. We got a great deal there and it was all on the up and up. The management here seems to not be on the up and up. Very very disappointed in our hometown Honda dealer, Conyers Honda. I'll still get a Civic Sport or possibly the Nissan Altima and hopefully the management will there will negotiate with dignity Cudos to my salesman! Although you were undermined by management, you are a class act sir! I won't name this person because I don't want anyone assuming I'm thinking negatively if him in any way

This place never has a shuttle driver to give anyone a ride…read more I live five minutes from this place The customer is poor I will not buy a car here or get any service from there !!!!

I bought a car and had it shipped and got a lemon. They told…read moreme car was in great condition and never in an accident, well they lied! Wow, just ripping people off from their hard earned money. When I was buying it, response was quick, now no response. POS people here!!!!

I would like to say, as a business professional customer service will def make or break your…read morebusiness. Prior to my visit to the Car Spot, I talked to Sean a salesperson who was assisting me in getting financed for a vehicle. He assured me I was already approved and I only had to come pick out a vehicle, and have my down payment. Before leaving home I emailed my bank statements as requested. We arrived 30 minutes later and he didn't make me feel "warm", no smile, no thank you for coming". He showed me the vehicles he thought would be in my monthly payment range, and gave me the key to walk out and look at them...I thought sales reps walked out with us to answer any questions we may have about the vehicles. But I overlooked it, and I test drove a vehicle that I was interested in. The vehicle was nice. I will say. We sat there for two hours just trying to give me a quote on what the monthly payments would be. We ended up leaving because he didn't have an answer back I assume from the finance person. Next day, no call. I had to end up calling. He "couldn't talk", but he continued to text and I couldn't understand why my call WASNT returned as a courtesy. He then stated I needed to pay more money down when he assured me he would get the deal done with my initial down payment. I'm more disappointed in the wait, the lack of customer service I received, and it seemed to be a game to get me into the dealership so I could pay more money for the down payment. I could've paid more money down but with this experience, I would just try to find another dealership who appreciates my business. These dealership want you to be open and honest with them but it's not retuned. Save your time and money! ----as iof 4:15 pm, someone has replied back to my post. Instead of just saying they apologize, "Mike"wants everyone here to think I somehow had "personal issues that they do not want to discuss online"? This is what saddens me that they would try to discredit a customer because they fail to acknowledge where they made mistakes. Posting and making false claims to somehow make the customer look bad. That's actually illegal. This is truly sad. Sean was upset about my post and has even asked me to take my post down. I will not remove this post. Just own up to your mistakes and try to improve on how you deliver customer service.