First off, this McDonald's only has one drive thru line and not the new typical double line. It took over 15minutes from beginning to end to get our food and that was with using the mobile app. The overall service was ok. [[HIGHLIGHT]]The ambiance is casual and typical of any McDonalds. There's booth and chair seating. There's also restrooms and handicap if needed.[[ENDHIGHLIGHT]] The food was ok. It was served warm, not the freshest. It was made to order. I ordered the McDouble Meal w/ small hi-c, 4 piece nuggets, McDouble, and small fry for $7. Definitely a value meal. A n read more

McDonald's - McDouble Value Meal - Fast Food Near Me - Banning, California

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My eldest daughter and I were on our way to The Carvana Masters Powered by Invited held at Mission Hills Country Club in Rancho Mirage. We weren't sure what food vendors would be at the event so we stopped by this McDonald's in Banning for a quick breakfast. This is an OG McDonald's with the golden arches. Drive-thru had a long line so we decided to dine-in. Parking is plenty. [[HIGHLIGHT]]Pretty clean and well maintained dining area. Very clean restrooms.[[ENDHIGHLIGHT]] Friendly and nice staff. [[HIGHLIGHT]]Children's play area is available.[[ENDHIGHLIGHT]] They didn't have counter ordering so we ordered at the self-ordering kiosks. It was easy to maneuver through the screens. We got 2 Egg McMuffins with ham, 1 Bacon Egg & Cheese McGriddle, 1 Bacon Egg & Cheese Biscuit, 1 Bacon Egg & Cheese Bagel, a couple hash browns, and one large Dr Pepper. Quick bite turned into big breakfast LOL. We were able to use our rewards to claim a couple of the breakfast items. Thank you McDonald's! I was bummed the Egg McMuffins weren't with bacon. Ham is probably the healthier choice though, but bacon is better. Everything was good with the exception of the bagel. It was too bready. Glad we stopped by. Our tummies were good for the entire day at the event. Till next time... read more

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Great experience, staff was friendly and attentive. [[HIGHLIGHT]]There's a play place for the kids to play, it's clean and even has interactive tables in the kids area to play.[[ENDHIGHLIGHT]] read more

McDonald's - Fast Food Near Me - Banning, California

This location has mostly kiosk. But if having a hard time looking for what you want a staffs member is willing to assist. Erica was so nice to assist me today I asked about there double fish filet & cheese. Informed me not in there Customers Kiosk only staffs can accessed on there kiosk. My husband and I favorite. Especially a perfect bite of the Filet of fish.My husband and I choose at least once or twice a week menu for our go to dinner. Love it! McDonald please keep in your secret Menu for the affordable price of $4.99. Will be faithful double fish filet customers. [[HIGHLIGHT]]Place always kept clean and organized.[[ENDHIGHLIGHT]] And Ben another staffs assisted me on two cups of water while I waited for my Delicious Double Filet Fish sandwiches:) YUMMY! read more

McDonald's - Not in there Kiosk. Secret Menu Double Fish Filet & cheese. My hubby & I LOVE it!) - Fast Food Near Me - Banning, California

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The food is decent but after seeing the bathrooms it was a bit iffy. [[HIGHLIGHT]]It wasn't just one stall but both that were not clean.[[ENDHIGHLIGHT]] I get they were busy but they need to be checking them. Specially if they also use them. There was one girl with glasses who was the most vocal to get things moving in the kitchen and still had time to check in on us if we needed anything else. I was just passing through so I don't know if I would ever go back. [[HIGHLIGHT]]Only feedback is make sure the restrooms are clean.[[ENDHIGHLIGHT]] read more

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Found a nail As soon as I took a bite I felt something unusual and took it out it was a broken naillll read more

I take my grandson here to play sometimes, but [[HIGHLIGHT]]playland is really old and dirty.[[ENDHIGHLIGHT]] I went inside to order, no one to help you with kiosk. After waiting 25 minutes. I got the 6 piece happy meal a large fry, and a filet of fish meal. I was so disappointed with the food and service, The happy meal box feel apart from the bottom, but employees had put a sticker there. So, they either knew it was going to fall apart or did it on purpose. You can see my disappointing picture half the cheese slice in on the box. I won't be picky about the sauce. Are these things unrelated or terrible food service? read more

McDonald's - Fast Food Near Me - Banning, California

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One of the better McDonalds in the area. I see the employees really trying, Supervisor/mgr Alejandro was friendly and Mya who I have interacted with more then once is always polite. I know McDonalds is usually busy but I really see the hustle and hard work at this location and I appreciate that. Thank you for your good customer service and hard work! read more

The worst McDonal's I've ever been to horrible customer service. We had to wait for our food for 40 minutes, and when we got out food we asked for ketchup and salsa and they gave us 4 packets for 10 people. We oreder more than 12 Mc muffins and hashbrowns. When we went to ask more they got mad really! I asked to speak to the manager and it was the lady with the attitude really McDonald's do be better. read more

I placed a mobile order, arrived 25 minutes later to pick up my order and was asked to wait in number 2, 1 simple order took 30 minutes!!!! Insane read more

Stopped by today 2/16 for a quick lunch and against my better judgment got exactly what I knew this location was going to do! Specifically asked for our meals to be made to order with hot fries. All three fries were cold. Got a Big Mac, quarter pounder and quarter pounder with bacon meal and the meat patties were burnt to a crisp. The onions were raw and skin peeling like plastic. Bacon was old and stale and the buns were rock hard. We did call to complain and was going to take food back but rain started coming down harder. Ended up tossing out $40 bucks worth of food. Never again! read more

I swear this McDonald's can't even get a coffee right Used my free coffee points and still paid extra for them to make it sweet add whip cream and extra caramel they did none of that. For some reason the employees in the morning are super rude. service! read more

McDonald's - My order - Fast Food Near Me - Banning, California

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The young lady who helped me, Maileney (I hope I'm spelling that right) was an absolute delight!

WORST MCDONALDS ON THEPLANET! Every. Single. Time. I have ordered from here thru the drive thru and even today on a DoorDash delivery, they forget and/or leave out items! It is so very frustrating and I truly believe the people working there do it on purpose! And of course I have never once received a refund of the items missing, they just take advantage of people several times on a daily basis. This store needs to be investigated for fraudulent activity it is that bad! DO NOT EVER ORDER FROM HERE! Go to the Beaumont location as that's what I will be doing going forward. read more

[[HIGHLIGHT]]There's a fun little kids' playground at this location.[[ENDHIGHLIGHT]] Food and service have been great the two times I've stopped by now. read more

Don't be fooled by the fast moving drive thru line, it's a trick. They make every car pull out of the line and into a parking spot to wait for the food, no matter what time of the day it is. Which means if they mess up your order it's very inconvenient. The food is typical McDonald's, the inside was closed for a very long time even after Covid, so I quit trying to go inside. I can't comment on the ambience or cleanliness of it. read more

McDonald's - Parking lot next to the Drive Thru - Fast Food Near Me - Banning, California

Went to get a meal for dinner , used the app and picked up in drive thru. The burger I ordered was a Big Mac, how is it possible a straw wrapper is put in the burger? Like how does this even happen? How is it possible the worker who made the sandwich didn't notice or didn't care? Absolutely disgusting behavior. And when you try to call them since the inside is closed they do not answer.. read more

I DoorDash my breakfast this morning and when I open the bag to get my food and drink, I noticed that the drink is not filled up all the way. I ordered a large caramel frappe, paid extra to get the large and it came like it was filled for a medium size. read more

McDonald's - Caramel Frappé - Fast Food Near Me - Banning, California

A few complaints about this place...THE WORST iced coffee I've ever had in my life. Watered down, more cream than coffee. I asked for another black coffee to add to this so called "iced coffee". Another thing... The man at the window refused to take my discount code saying they don't accept codes at the window because they ask you for it at the intercom when ordering.. which they didn't. So I paid nearly $4 dollars for this horrible iced coffee. This was a waste of my money & time. read more

McDonald's - WORST Iced coffee everrrr - Fast Food Near Me - Banning, California

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[[HIGHLIGHT]]This place is decent.[[ENDHIGHLIGHT]] Good people. Good service. [[HIGHLIGHT]]The only thing that bothers me real bad is that the women's bathroom doesn't have a changing table.[[ENDHIGHLIGHT]] That's a big one for me. read more

This location had the best service I have ever experienced at McDonald's- the new way of ordering at these types of McDonald's can be difficult if you don't have the app or are inpatient lol. I've used them a handful of time while road trippin and nobody has ever helped me use them but this location the manager and employees went out of there way to help everyone who came in... I couldn't eat really anything except fries unfortunately bc I have a wheat allergy but my family enjoyed their lunch! [[HIGHLIGHT]]clean facility and bathrooms![[ENDHIGHLIGHT]] read more

told em my order n they gave me another order and then we payed for a other order that was expensive

The food was ok...but does get pricey after everything adds up. The service is ok but they sometimes forget to put sauce and napkins in the bag even after we ask for them. When I go through the drive-thru it doesn't take too long. [[HIGHLIGHT]]I've never been inside but by looking through the windows it looks pretty nice.[[ENDHIGHLIGHT]] read more

Most workers unwilling to actually help or solve an issue they caused 0/5 stars you're getting paid to work , you should do your job properly read more

Went through the drive through and placed my order. Paid. Drove to the next window, when I was pleasantly greeted and given my beverage. The thing is, I ordered two beverages. I needed a second Sprite for my other son. They said it wasn't on the order and I would have to drive through again! I didn't have time for that because my youngest son just lost his pet, his bearded dragon and was upset. All I wanted was a Sprite and McDonald's told me to go back around. ARE YOU KIDDING ME??!!? read more

Yeah , no zero stars if i could terrible service , forgot half my order not once but twice within 15 minutes , get it together read more

Worst experience ever! There was nearly a riot because the kiosk didn't print a receipt for a customer and they refused to make it right. The food was good but highly overpriced. $30 for 2 hamburger meals is excessive. We most definitely won't return here. read more

Again pull over and wait. They want more money. Busy store poorly managed during peak hours no staff I am guessing. Time to contact corporate offices with complaints because franchise owner not listening. I pray my food isn't cold again by time it gets to me. 6 cars waiting for orders at 2pm, one pulled out of long drive thru line. . Additional food out at 2:17pm fries not fresh.. filet fish cold. read more

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Ordered a large caramel frappé no whip cream...and well... they might as well have just served it in a medium sized cup. I don't understand how hard it is to mess up a simple order? What's not pictured, the sausage and egg McMuffin meal that's missing the hash brown on the side. This location is very poorly operated. Once you place your order and pay, you might as well skip the pick-up window and just drive yourself to park in one of the stalls because 95% of the time, they will ask you to wait in a stall and they'll bring your order out. Come on, get your shit together. read more

McDonald's - They added whip cream and served me a medium sized frappé when I asked for a large with no whip - Fast Food Near Me - Banning, California

Arely was just one of the servers and helped more than management she was very polite went out of her way to help me.

NOT FAST FOOD!!! 15+ minutes later and we're still waiting for our order of one spicy chicken meal. WTF?! Absolutely ridiculous!!!

Place lack service have to use screen to order and no one offered help and the smell coming out of this place was horrible it was like a sewage problem or something. We had to eat in the kids play area so we could try to enjoy our meal, we finally got our food and it wasn't even hot! Had an abundance of pepper on the hamburger which tells me it's old. Maybe next time they will be better ? read more

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Like almost at McDonald's. The food is pretty good. The pricing of us McDonald's is better than most because the one that I live near is pretty expensive because it's right next to a Mall. The service is great here people are super nice. If you want to take your kids to a cool place to beat the heat, this is a great place to go. The only downside is there are some pretty weird homeless people there that have made me feel pretty uncomfortable. read more

McDonald's - Fast Food Near Me - Banning, California

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We stopped by this McDonalds off the freeway for coffee and breakfast muffin Wednesday morning 10/2/24. I really felt compelled to leave a review, as our customer service was exemplary. I didn't catch the employee's name, but she helped us order on the kiosk, brought us our food and drink and even stopped by to ask us if we wanted a refill on our coffees at just the right time. Such a nice sweet and helpful person, who was 10x better than many waitstaff we've had at higher end restaurants. We left with such a positive feeling, (at McDonalds!) I had to leave a good review. Thank you! read more

I was hungry and decided to stop at McDonald's because they had special and it's was close to me and I need use the Restroom. when I got inside the restroom I was Shocked what I see all clean inside and smells good. Believe me I've been so many McDonald's 10 stars for restroom. I was thinking they did this only for me cleaned up all Restroom. After i went too make my order I got best service from Worker ever He was so kind and helpful. After 5 minutes I got my order and find table to seat and enjoy my food. I check all table I was surprised they're all being cleaned up. I can't complain about my food it was delicious and tasty same time 5 stars. Customer service was great 5 stars. Thanks Buen for your help great job keep same way . God bless you ... it's hard job people to work there. We need too understand that. And be more kind. read more

McDonald's - Fast Food Near Me - Banning, California

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Just one star so I put my review cuz I don't have to I wouldn't this place is a mess everyone is unorganized n going crazy to no team work or communication I ordered my food on the self order and it took over 15 minutes for me to receive my food until I said something because I noticed everyone else was getting their my son separately purchased Mac sauce and they took more than another 15 minutes to give it to him when they gave it to him they gave him the wrong sauce and I old a guy in blue Managment uniform. If you can please help me and give me the correct sauce, n he gave me attitude and rolled his eyes at me told me his name was Francisco, while all of his coworkers are running around like chickens with out a head he was just walking around laughing not doing anything .. and he was just laughing how everyone was backed up with their orders. All the people in the drive-through were honking like crazy. read more

McDonald's - Fast Food Near Me - Banning, California

Placed an order through the McDonalds app, drove down and picked up the order, then drove all the way home to find that they didn't include my cheeseburger nor my medium French fries that I ordered. I've tried calling their store 10 times so far and no one will pick up the phone. Corporate is going to love hearing about this one. Avoid this store at all costs! read more

McDonald's - 10 phone calls and they won't pick up. - Fast Food Near Me - Banning, California

Came to this location on Wednesday 1/22/2025 between 4-4:30 pm. The young guy who took my order was angry and rude. When I pulled up to the window, he was even more rude! His manager looked and asked me if everything was ok or If I got everything and I smiled at her and said yes but I knew she could tell he was rude and it upset me. He must have been tired because she was taking him off the register. Hopefully because it was time for him to go home. We got to the pickup window and a young girl opened the window and basically threw the food at me. No eye contact no hello or anything. I had to wait for her to come back to ask for sauce and when I asked she smacked her lips, rolled her eyes and then stuck her hand out the window and said "that's all right?". I was honestly baffled. It was like the young boy and the young girl were dating each other and got into a fight right before there shift. I know young kids apply for this job but I would love to see some retired adults or older adults also working here to teach the young children how to show some respect and take honor in your job. There are people out there wishing for any job and they have jobs but don't take them seriously and have horrible customer service. read more

We came here on our way to La Quinta for family vacation. The kids wanted the classic Happy Meals, and we each got a cheap double cheese burger. The place was nice and air conditioned, however, the bathrooms were kinda gross. The employees were nice, but really overworked. The spot was packed, and we felt a little uneasy because of the clientele. I can't knock the store because of that. But there were just tons of barefoot kids running in and out of the big play section, screaming. Sigh. read more

Came tonight at 7:10 with my family and all the doors were locked and could not come inside. Wont be back here. Just cause they are the only one in banning doesn't mean a lot of travelers will beware and go to another one. read more