Bottom Line Up Front - What a gut bomb...and I say that in…read morethe best hunger satiating - craving crushing - pallet pleasing - fully satisfying way possible! I've eaten at 5 Guys numerous times in almost every state along East Coast from NY to South Carolina and I can honest say I've NEVER left hungry and I've NEVER been disappointed. This 5 Guys on W Genesee Street is no exception!!! No complaints with the service or the food. A solid burger and tasty fries... (My only complaint is a minor one and is pretty systemic among all 5 Guys...it's the limp French Fries. Not lacking on flavor...just limp. I know they are fresh cut and all that, but I've had crispy fresh cut fries before. If 5 Guys, as a chain, could solve this then it would complement the burger more and increase the overall experience.)

Burgers always good. But had incorrect order brought home and Manager, Graham, made things right…read more He went above and beyond to fix not only incorrect order, but the inconvenience as well. Not going to lie - saved a customer. Burgers and fries were delicious, on point.

I buy the same sub - the club sub - from the same Jersey Mike's on West Genesee in Camillus,…read morerepeatedly. Turkey, ham, provolone, bacon. Tonight they got it really wrong. Fortunately, it doesn't happen often at Jersey Mike's - however that's not what this review is about. This review is about the person who took my call. After they looked up my order, I told them what was missing from my sub, which was shocking as it was missing mostly everything except an everything. There was no lettuce except for a few stray shreds. It had no onion when I asked for extra onion. It had no pickles on my sandwich which I also ordered. And it had NO BACON which is part of the sub. One side of the sandwich had half a piece of ham and the other had a slice of turkey and no cheese. Basically half the sandwich was empty and the other half was missing most items. But a bad sandwich is not a tragedy. I called and attempted to tell the employee on the phone what was missing from my sandwich and she kept talking over me. I couldn't understand what she was saying because there was a lot of background noise - so I started repeating what was missing again and she told me loudly "I don't need to hear all of that!" - which was really rude - and then she said "we have 15 people working today because of our month of giving and I have no idea who made your sandwich. (I didn't ask who made my sub) I'll give you a refund" which was fine - until I heard her say to someone else: "this woman is yelling at me." At first I thought she can't be referring to me because I had not raised my voice. I had not yelled. As a matter of fact, I was very understanding that with all the extra people working for their charity promotion, it is easy to make a mistake. I can imagine what happened: somebody started making a sandwich - got distracted, and somebody else just wrapped it up and put it with our order. But what I overheard her say disturbed me, so I asked her: "did you just say I was yelling at you?" She replied "No- no. I said you were just 'asking' me." That's not what I heard, though. I heard her distinctly say I was yelling at her. Her conduct really left a bad taste in my mouth, no pun intended. I think it's a great thing that Jersey Mike's has an entire month in March donating to charity, but don't take out your chaos on your customers. Being rude to customers is not the way to keep them. This particular Jersey Mike's location should use a new slogan: Jersey Mike's - Good sandwiches. Bad attitude. The fact is, for the first time I just noticed that their health score is extremely concerning. I know on a math test 96 out of 100 is great but if you click on the Health score and you see why four points were deducted - you might not want to eat there. Doubt I will.

Online orders take precedence to customers waiting…read more Ordered thier Italian sub and they have their own versions of the classic meats on a Italian sub. Nothing close to the classics. The person taking the orders tends not to take the time to listen so you end up repeating yourself. They are so conditioned to make thing 'mikes way' when make a change they seem to get confused. You have to watch them carefully so not to end up with a sandwich soaked in oil and vinegar. They pile on a lot of lettuce to make the sub look larger then what it really is. Order a sub with no veggies and see how little meat there is placed on the sandwich. It's just a fancy subway, that's expensive and not a 'goto' for subs. The menu would get old fast.

Wow wow wow! The Cider Mill has been on my "must try" list and I finally had an opportunity, it did…read morenot disappoint. I made a reservation a few days ahead of time for a Saturday night. We arrived to a busy atmosphere that quieted down throughout the night. We started with cocktails which were strong and delicious. The brussel sprout appetizer was to die for, who knew that brussel sprouts go well with blue cheese! I ordered the salmon dish which was incredible. My friend enjoyed the Greek chicken dish. We were disappointed we didn't have enough room for dessert so we'll just have to come back! Other notes: the service was friendly and there was extra parking across the street if necessary. I can't wait to be back to try their specials and seasonal menus

I've been here only once before and I gave it a fairly rave review...perfect meal and I've always…read morelooked forward to returning. My wife took me for my birthday a couple of days ago. I read up on the menu and discovered they offered lamb chops which is one of my absolute favourites. A taste of home for me! Friendly and efficient staff welcomed us and showed us to our table. So far so good. Very nice young woman looked after us. My wife ordered the rigatoni and I had the chops. She loved her rigatoni so much she's finishing it off 2 days later and still loving it. Sadly my dish was a bit of a disappointment. My two large chops were extremely fatty. It's the kind you simply can't cut through on a slippery plate. Trying to separate what little meat there was from the fat was impossible so I had to give up and bring it home to a cutting board and an extremely sharp knife. I haven't tried to eat it yet but it looks as fatty as the first. Both had been totally covered by a condiment that I think should have been served in a separate container to allow the diner to regulate the amount desired. The base was a pilf which made trying to cut the chops even more difficult because every time the meat or the knife slipped, the table was showered with grains....all a bit slapstick....! As I previously said, my wife loved her meal and the previous visit was epic so I hate to criticise but I'm just trying to be honest and fair. I think $45 for a couple of very fatty chops with not much meat and smothered in a vinaigrette you might not like is a bit cheeky... In different circumstances I would have sent it back. Oh well, you live and learn...

Okay... If not for…read moremy son given the decision to choose lunch, I would not have had Wendy's for lunch. My son wanted to get a Biggie $8 meal, so we went to Wendy's, and sure enough the child did not even order the Biggie meal but opted for chicken strips. Too late we were there so I ordered. To be frank the fries were delicious and the service was polite and friendly, if not for these components this would be a one star at best. My first beverage selection was way too sweet so I poured it out and tried a second. Same situation. That got dumped and I made a third hoping for a different outcome. Not sure what the issue was, but all three were way too sweet. Calibration issue and dispensing too much syrup? I ended up drinking water. The beef patties on my double were old, wrinkled and dry, plus instead of no catchup I swear there was extra catchup on the burger. Not a pleasant lunch. If not for the service or French fries this would be a one star at best.

Seems like every time I order drive through, I find missing items. I don't know how it's difficult…read moreto read what needs to be put in the bag, and then put those items in the bag. There were 3 workers sitting at an open rear door, clearly not working and not assisting in figuring out how to get an order right. Much better luck at McD's across the street.

Do NOT pass on this diner! Place is busy but wait time went by quick. They texted us when our…read moretable was ready. Cool eel named Elmo lives there when you are waiting to be seated. Menu is filled with options which made it hard to pick what to order which is an awesome "problem" to have, we all ordered breakfast and were not disappointed! I decided on the pancake/french toast flight and picked three flavors. I chose Cannoli French Toast, Reese's Pieces pancakes, and the loaded pancakes for a savory item. Cannoli was my favorite but they were all good, loaded even has an egg on top however you like it!Portion size is huge and everything tasted great!!!! They had a good challenge listed on the menu but none of us were up to the challenge! Service is amazing, and they even have a waitress warming up coffee, which I highly appreciate at places. The diner is busy but it was not too loud to hear your party and everything ran so smooth. All the servers were nice and seemed happy to work there! Menu price was shown using your card, they had a cash discount available if using cash which is a nice option! I wish I took pictures or everyone else's food but didn't. The drink options seemed amazing with make your own flights or their specials. The next time I am in the Syracuse area I will be going here to try more! Don't be afraid of the busy parking lot or wait time, it's worth it!! Also reading about the name and reason for this diner made me feel all the feels for the owners recovery, how can you NOT support a place like this??!! We will be back and can't wait to try more off their menu.

A solid meal with very good service…read more Went in today (Monday of Memorial Day Weekend) and although it was quite busy we were seated quickly and our food arrived in a very reasonable amount of time. Our server was super nice and cheerful. I ordered the waffle breakfast sandwich and matcha and felt both fell flat. I love matcha but I really try and only drink ceremonial grade. It was my mistake that I didn't ask before I ordered. This matcha was premixed and came out looking a slightly greenish off white rather than a rich grassy color. I didn't dock points for the matcha though because a ton of places don't do this drink well. My sandwich was good enough but it overall lacked flavor. The eggs were under seasoned and I wish the waffle was crispy versus soggy. It also didn't have much bacon on it. The home fries were excellent though. Perfect color and seasoning, no notes. Everyone else in my party really enjoyed their meals and I'm sure we will be back. The menu is extensive and I'm sure there are some other things that I would enjoy so I'm looking forward to trying something else next time.

Ordered an impossible burger and when I unwrapped it, it was a mess. Also, there was barely any…read morelettuce and no ketchup, and the bun had so much excess flour caked onto it, the chunks of flour broke off like cement.

If you order on the Burger King app, it gives you the option to add extra items to your burger for…read morean additional cost. I add items all the time and the last two times, all the extra items I paid for were not included. I had already driven away so I couldn't go back. Today I went inside to pick up my burger, and this time looked at it to be certain all the extra items I paid for individually were added, and none were. This is now the third time I have been charged for items I added, but did not receive them and it's been happened only at two locations: the one in Camillus on West Genesee - and the one on Onondaga Boulevard. Being this has happened repeatedly at only these two locations makes me wonder if they are owned by the same hospitality group, or either not training their employees properly, or the employees are just ignoring the order and making the burgers as simple as possible. When this happened for the third time yesterday st the Camillus location on West Genesee, I had gone inside to pick up my order and immediately looked at it to find that nothing I had added and paid for was on the burger. I questioned the manager who apologized but gave me this lame, unacceptable excuse: "because those items are not traditionally included with that burger, the employees just make it the way it's supposed to be made." Hello?? She is admitting that even if you add optional items and Burger King charges you - she is aware her employees don't pay attention to the order. How many people have paid for optional items and been ripped off like this. Her excuse makes it sound like it's intentional because she is aware it's been happening. Isn't charging customers for something and intentionally not giving them what they paid for, illegal? Aren't there consumer protection laws protecting consumers about this? Hope this serves as a warning to others that if you pay extra for items at these two locations, look at your burger to make sure they're not charging you for something they are not giving you.

So I finally broke the code…read more... The food is always good but sometimes it's a bit of a wait. But, if you order on line before you leave your house and then dine in when you get there....the wait is minimal. There you go YELP'ies. Good food at a fair price served by friendly people without the wait. Definitely still one of my Son's favorite cheat night meals , and now it's good to go with me.

Beware of this fake food! I ordered the 3 chicken tender combo and the dang's big box The chicken…read morewas very clearly store bought frozen chicken tenders like school cafeteria type. The crab Rangoon's didn't even have crab in them and the fries were frozen as well

I would give this store ZERO stars if I can. The people at drive thru are so rude and…read moreunprofessional. They made my order wrong and I called to inquire about a refund I was told to come back. I explained I do not live by this Popeyes can I go to another or come back tomorrow. I was told I can't go to another Popeyes but I can come back tomorrow for a refund. I went back the next day and two people talking at once in the microphone and the guy having smart and sarcastic remarks. I was also informed I needed to go back the same day so I was unable to get a refund. Popeyes needs to hire better people and do better overall. We need to start canceling restaurants like we cancel celebrities; make them lose money & these rude workers lose their jobs. P.s is still have my food untouched, I'm not just trying to get free food or money I am keeping the food until I get a refund.

Workers are very rude and you don't get what you paid for…read more The sandwiches are never made right. Things are always missing on our order. . Drive thru is just as bad.