I ordered an ice cream cake for my wife's birthday and although they had the day mixed up, the manager had an extra cake ready and also insisted on giving me a $10 gift card for the inconvenience. The cake was AWESOME. Reeces PB. We will only be getting our cakes from here. I could eat about half the cake in 1 sitting.. read more

Such a great spot! My sister told me about this location and I'm so glad she did. I probably wouldn't have been able to find Charles's unless she did. They have an array of ice cream available. They have indoor seating, but you can also go outside as well. They have great flavors but I always opt for chocolate, since it's my favorite. I can't wait to come back here! read more

See all

Charlee's does a lot of great events for the community and that alone gives them a good rating! A few point docked for my overall thoughts on thier icecream. Namely the soft serve, which is usually a little too soft and is handed to you already melted no matter the temperature outside. I reccomend its best kept in a dish or get a cone with a dish. Thier waffle cones are fantastic though. I got a pistachio soft serve, which was a fun variety to your normal soft serves albeit tasted mostly of vanilla or just cream with little pistachio flavor. My partner got the no sugar added perrys raspberry swirl which was very tasty. read more

Charlee's Ice Cream - Small pistachio soft serve in a sprinkle waffle cone - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

I'm so saddened to say that I would not return and would caution anyone else from visiting. The store was absolutely filthy - the floor in desperate need of a deep clean; tables not wiped off, garbage on the floor, etc. Behind the counter was not any better - spilled ice cream all over the floor, machines not cleaned, machines not running at the proper temperature (dole whip in particular wasn't frozen). 3 employees working when we visited - in between customer orders (at counter inside or drive up) they fooled around and entertained themselves. One of the young women working in the serving area was fixing/styling her hair near the food - we couldn't believe it. Clearly no supervision or sufficient training provided. If the health department hasn't visited, I hope they do soon before someone gets sick. Such a disappointing (and final) experience at Charlees compared to my first visit a few years ago. read more

We had order our little one's birthday cake for the first time from Charlee's. It was delicious, we had attended a birthday this past summer that had a cake from here. We loved it(it was Oreo and cookie dough) so decided to order for our little. The ordering process was easy, I did it online. They got back to me in a timely manner. We had frequent Charlee's before since it's one of two closer ice cream parlor to us. They have lots of variety of sundaes, milkshakes etc(they use Perry's Ice Cream fyi, but still delicious). If you're dining in their seating area has quite a few tables and on one side stools with bar length top table. I love that they have board games and an arcade game. Since its family owned I felt the coziness of making memories with your family when I saw things for family to do besides enjoy desserts. They also host public events and birthday parties if you're looking for something new and different. The one big plus especially for this momma, they have a drive thru! read more

Charlee's Ice Cream - Oreo Ice Cream Cake - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

Stopped by the drive through for a quick summer night snack before they closed. The line moved fast and the service was good. I loved the list of flavors they had, but I was basic tonight and went with chocolate chip cookie dough, which was good. It had nice big chunks of chocolate and cookie dough in it. My husband had a soft serve cone. I'm just going to say, the smalls here are pretty big. We really enjoyed it and will be back. I also noticed that they have Slush Puppies there. I haven't seen those in years! read more

Love the drive through option. Had a great sundae from here yesterday. They don't have a huge menu but the ice cream is good! read more

Charlee's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

I will start this as I always do by saying that I don't give out five stars unless I am really blown away. This is a little hidden gem. I really liked this place. Other than the location being stuck in the back of a building that had a pizza place and a Chinese food place in it. It was very cool that it has a drive thru window. I can see that being used often. The staff was super friendly and they were happy to help. I got a quick run down of what they had and immediately saw the Reese's Sunday that would become mine. It was everything I wanted in a sundae and the fact that they skipped the cherry and put a whole peanut butter cup on top was awesome! I would recommend that if you are in the area and you want a sweet treat stop in here it is worth your time. Also did I mention the drive thru window? Genius! Can't wait to go back. read more

Charlee's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

See all

The staff was very personable even though they had just opened for the day. The soft ice cream was delicious and there is a wide selection of Perry's hard ice cream. Store is clean, well lit, and inviting. read more

Tried Charlee's for the first time because I saw they had ice cream nachos and I was dying to try them. We waited in line for 45 minutes and they were out of several flavors, including soft vanilla, so I had to do hard ice cream. I'm sure it was just a busy day though. The nachos were delicious so I'd go back. read more

Charlee's Ice Cream - I'ce cream nachos - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

I visited in the peak of the summer, but realized I never wrote a review. What are the warm months without ice cream, after all? This shop was a bit of a drive for me, but I thought it would be worth it, and was right. Upon pulling in, I could tell that the shop was popular-- there were people eating treats outside, live music and listeners inside, and a couple of cars deep in the drive-thru. That's right, this place has a drive-thru-- how cool is that? There was plenty of parking in the strip mall lot, so I parked and headed inside. The staff was very friendly and fast. I ordered the unicorn sundae, which consists of vanilla ice cream, cotton candy crunchies, whipped cream, rainbow marshmallows, and a rainbow spiral lollypop "horn." The sundae was colorful and flavorful, tasting mostly of cotton candy. It reminded me of cotton candy sundae cups I used to get as a kid (those half blue, half pink ones), only fresher and with more fun extras. I ate my bowl quickly so that it didn't melt. No brain freeze, but I did get a pretty massive sugar rush soon after. This ice cream parlor is definitely worth the visit. Also worth noting, many of the ice cream stands in Syracuse are cash only. Charlee's accepts cards, though they do give a discount for cash orders. read more

See all

Impressive menu and options! We came here after a hike and ordered a big bomber and little bomber but I feel ill have to come back multiple times just to try the various sundaes and soft serve with flavor burst. Unicorn and lego sundae are on the list for future visits as well as mango dole whip and one of the flavor bursts. This time I ordered a lol bomber with strawberry and birthday cake. Perfect portion! read more

Charlee's Ice Cream - a variety of flavors - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

This is an interesting place, different vibes than other ice cream places in the area. It's a new family run place where the bank used to be. It's gotta be a tough location, they're completely hidden from street view. I think they're drive-thru only. It's the first drive-thru I've seen that uses something like a Ring system instead of some giant crackling PA box from the 1970's. It's practical. If they could figure out how to use the old pneumatic tube system from the bank to serve ice cream, I'd be all in. For hard ice cream they use Perry's. They have a reasonable amount of choices, and I think they chose very well with the slots they used. They're not listed online, so I'm sure they switch them up. They don't do milkshakes with the hard ice cream, they just have standard chocolate, vanilla, strawberry. And standard soft serve ice cream. According to an article from when they first opened, their menu was created, or heavily influenced by their children. That tracks when you go through the menu. It's pretty small, but look at the sundaes. Reese's Pieces, PBJ, dirt sundae, unicorn, Lego. It's probably just personal preference, but sweet candy like gummy worms, Lego block candy, etc. don't do it for me. I ordered the unicorn sundae because the menu said it used a waffle cone for the horn, but it's a huge candy piece, like a candy cane. I ended up discarding it since it was upstaged completely by the rest of the ice cream. (They also forgot my blue goo, which was pretty sad.) Family run is endearing on paper, but having grown up in a "family run business" family, I read between the lines. There's going to be children heavily involved with the entire process, sometimes exclusively children. There's going to be more errors, and in my experience, a harder time making complicated requests. Pictured on the 2nd posted photo, you'll see what happened when I asked for a bowl to put the cone in, since I was driving it home. When it didn't fit in the first bowl, they plopped the whole thing into a slightly larger bowl. At that point, they shrugged and handed the whole dripping mess through the window. That was a very intense drive home. For my taste, the thing they offer that would keep me coming back is the PBJ sundae. I think it's the strawberries that really seal the deal. read more

See all

Literally, how can anyone not love a drive through ice cream parlor?!?! The stuff of my childhood dreams! I had a sundae the other day and was delighted with the ratio of toppings to ice cream. Highly recommend!!! read more

Decided to try a new ice cream shop for a treat. I do agree with another commenter, it was difficult to locate from the road as the entrance is near the back/side of the building. I got the dirt sundae and a small pumpkin ice cream to share with my daughter and husband. He got a milkshake. The sundae was awesome!! Large quantity for sure. The pumpkin hard ice cream was delicious, the milkshake was just okay. Wish there was more outdoor seating available. If we're in the area, we will definitely be sure to stop! read more

Charlee's Ice Cream - Dirt sundae - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

Great place for ice cream! Hard and soft ice cream. Friendly service and ambiance. Great place for senior citizens with limited mobility or parents with small children since it has a drive thru service window ( past business was a bank). Entrance for the drive thru is on the Chinese restaurant side. By the way the Chinese take place is also great just can't think of the name. read more

This place was fantastic. The ice cream prices were fair for their portion sizes. We got the Reece's Pieces and PB&J sundaes. While I wish they had used hard ice cream for both, they were still delicious. A great local family owned business. Support local! read more

Charlee's Ice Cream - Menu - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

See all

This place is awesome. The employees are always kind and help you decide/answer questions. Their ice cream is fantastic and every "specialty" item we've gotten has been topped with candy/whipped cream, etc. I love the pumpkin milkshakes and my daughter gets their dole whips and custards. We love it here :) read more

Frens! This place has a doggie sundae and it. Is. Everything. While dogs can't go inside, their human can go in and get one or better yet... use their DRIVE THRU. That's right! Car ride AND ice cream all in one move. What'll they come up with next? read more

Charlee's Ice Cream - Doggie Sundae. Very recommend. - Ice Cream & Frozen Yogurt Near Me - Camillus, New York

My first time here was for a Yelp event and it was great, probably one of the best sundaes I've had!! I have been back twice since then and it has been not so great. I'm a creature of habit and have ordered the same thing the two other times I've gone on, the Reese's Pieces sundae with Reese's peanut butter ice cream. The first time they forgot my peanut butter sauce, okay whatever things happen. This last time they gave me plain chocolate ice cream, no peanut butter sauce and no hot fudge, basically my sundae was chocolate ice cream with Reese's pieces and whip cream. I was very disappointed because I know how awesome that sundae is suppose to be but have been let down twice by it. I don't think I'll go back again because I don't want another let down. The atmosphere however was fun and I like that they have movies playing for the kids alone with a chalkboard and some games for them. read more

My family is loving Charlee's! We love the creative sundaes and the fun atmosphere. It's clear they care about their customers and community. It's so nice to have a new local ice cream shop and the fact that they have a drive-thru really makes them stand out too :) read more

Such a great establishment! Super owners and staff! Very tasty products!!! They even have creative classes!

I love Charles's the people there are always so nice and I love that they are staying open all year, it is so hard to find good ice cream in the winter. read more

We tried this on opening day and loved it. This is exactly what Camillus needed. Friendly staff, very clean and the prices were good. They do have Perry's Ice Cream, soft serve and Dole Whips. The location was good since it's right near Cam's and Twin Trees. read more

Great place. Friendly service. Awesome Sundae's. We plan on getting one of their ice cream cakes for our Mother's Day celebtation.