It should be obvious by the revues prior to mine that this place should be closed down. Eventually it will close due to lack of business as anyone who has been here once will most likely not come back. McDonald's for the most part isn't my favorite fast food joint, but at least most are consistently decent and the food is edible. Not this one. I will quote parts of other revues that I absolutely agree with. "This is the worst McDonald's ever". No doubt in my mind. "The worst service and food quality I have EVER had at any McDonalds". "Absolutely disgusted ". I was too. "The staff is totally clueless, and the counter help cannot speak English." Neither can the person taking your order at the drive thru. "I will drive the extra mile and a half in the future rather than go to this establishment". I will as well. No reason to stop here again ever. The above are actual quotes. You will see them in the other reviews. Beware! You really don't want to eat here when there are other options. In fact you don't want to eat here no matter what. read more

This place is clean but, it kinda grosses me out that one of the workers hair is down. I'm just happy that I didn't have hair in my food. This place has wifi and it's free! The bathroom is ok but could use some work. I ordered the sweeten iced tea and the lady in the front gave my just regular ice tea. The lettuce tasted like it was 4 days old and soggy. I'm not coming here again because I don't want hair in my food. read more

McDonald's - a man and a boy in a fast food restaurant - Burgers Near Me - Cloverdale, California

Great man working the window, friendly , calm while I was , thinking of my order. Young man as well needs to be respected more, I believe his name was Jose. read more

Horrible experience here. Came in around 2pm today for a large iced tea. I watch her make it. She uses this little scoop, reaches down into a small crevice where the ice is kept. She hands me the large cup of tea and it feels warm, there are maybe two cubes left. I ask for a cup of ice, no, she cannot provide that for me. I ask her to pour out half and fill it with ice. She gets frustrated and tells me she'll give me a tiny kid cup of ice. Oh boy. There are maybe 5 cubes in it. I toss the entire warm cup of tea in the trash since it undrinkable. I realize it is hard to find employees these days but this McDonalds has to be one of the worst. Hideous service. And good luck finding the straws that she rudely says are in some corner. Gross. read more

Absolutely disgusted with this location. I ordered soft serve ice cream here. The cashier took my order and then turned around and got my ice cream without washing his hands or putting on gloves. Not one worker who was handling food was wearing gloves! This place is a health hazard waiting to happen! read more

This was not the best McDonald's I've visited. The Staff was a bit aloof. The wait time was a bit long. The food was fine. It's a little disappointing. read more

If i could rate this McDonald's 0 stars, I would. the customer service gets worse everytime. I constantly get the same mango pineapple smoothie and everytime it is less full. Next time instead of ordering a medium and paying for a medium, I might as well order a small because thats how empty my medium size cup looks. This McDonald's disappoints me more and more everytime I go. Im starting to think I should just drive all the way to Healdsburg for better service. read more

Might be the WORST McDonald's Ive ever been to in my many years. The manager Maria is way too busy with other stuff to be at work. The young Hispanic girl taking orders, KS, has an attitude like we are bothering her. I noticed she peeked up big time when a Spanish speaking person ordered. Maybe she doesn't like English. Who knows? What I do know, they won't see me again. Order #203, 9/16/17, 10:34a - took 20min from start to finish with 4ppl in the restaurant. Unreal. read more

Went here after long drive on 101. Needed to use the mens restroom, but when I entered I noticed a strong, awful urine smell everywhere, and the entire URINAL was off the wall and laying on the floor. What a turn off, and my appetite went away & I left without having lunch. read more

Waited over 10 minutes for our order from the drive through. Several customers came and went long before we got our food. Since the new owners took over, this McDonald's has gone down hill quickly. read more

The person who took the order was impatient and didn't listen. And got our order wrong. She couldn't figure out how to fox it and with an attitude called the manager. The manager was fine and patient. read more

I am very disappointed in my experience with this McDonald's today. In general the food quality is very inconsistent, then today I paid almost 10 dollars for a Quarter Pounder deluxe meal. I asked for no lettuce. What I got was a hamburger with mayo and tomatoes and that's it! No onions, no pickle. That was NOT worth my money! read more

I ordered 20 coffees to take to fire crews, working on the Pocket Fire. When I picked them up, the manager, Rocio donated the coffees to the fire crew. Thank you, McDonalds. read more

They never have more than one apple pie. My kids like them and we always want to order 4 or more before we go to Lake Sonoma. Tpyical reponse is: We do not have that many, that will take 12 min. We always had to wait more than 20min. We tried to call ahead: Nobody picks up the phone. Tried the McD app to order but that did not work either. I agree with other reviewer: Restrooms are not clean. read more

This McDonalds has really gone downhill lately. Slow service and the ice cream / shake machine has been down for weeks

The girl in the first window taking the order was a rude b***h. We had to park in front because they couldn't make our food quick enough. Customer service is definitely missing. Ordered no tomatoes. The box said no tomatoes. There were tomatoes. read more

The absolutely Worst McDonald's I have been to. This is my fourth and final time. 3 of 4 visits they are out of an item I ordered. All 4 times the wait is ridiculous. 2 of the 4 visits had to go back due to servers forgotten items. You can barely understand the servers, very heavy Spanish accents. read more

I Don't know if the policy on hair at the drive thru BUT. hair hanging in the wait staff face is not exceptable. I he girl was less than polite. Won't be stopping here again. read more

The manager at that McDonald's.. was supper understanding .. she has a positive attitude .. I quick service ... The employees are very helpful... over all I love the experience .. read more

Here at 8:00am and both bathrooms are trashed like they haven't been cleaned in days. Paper products all over the floor, mirror and sink are filthy. Dinning room windows are gross, handprints all over. No napkin dispenser and condiment area is trashed. The whole place looks like no one cleaned the night before. Food was fine and building looked new, just needs to be cleaned. read more

You have one job people. I order Coke I get sweet tea, I order a meal, they forget the fries! So i ask for my fries and of course they give me old and soggy! and by this point in my 20 minutes drive thru experience I was out of fight! Come on! It just seems to keep getting worse read more

Will never come back again, service is awful, food is cold. Girl at the counter needs to speak a little better English never gets order right. If things don't change there they will be closed in the near future. read more

Hey. It's a McDonalds. You're officially abusing Yelp if you are even reading this right now.

I just recently moved into town and went to McDonald's for the first time today they where pretty quick and very friendly and the manager was super friendly as well.. usually when I go to McDonald's in different location they always get my orders wrong but this one they got it right. I was happy. I will continue to come to this location especially because everyone is so friendly and fast read more

People say that once you see one McDonalds you've seen them all. That is not true in this case with how sub-par this franchise is. They said the Mcflurry machine was working, but it wasn't read more

no tomato in chicken sandwich!!!!!very rude manager saying what;s the problem then hung up!!!!then never answered the phone!!!!this is the worst place to eat in cloverdale, ca.....half the time they never get thet order right.....this is why mcdonalds is failing in cloverdale. please check the reviews and tell upper management!!!! read more

Wife stopped there and waited 10 minutes to get a cup of coffee and four cookies. After we left we opened the bag and there were only two cookies and not the four we paid for. We were already on the highway by then so we didn't go back. Service sucked to say the least. read more

I don't really like Mcdonalds . But my boyfriend and I went to get something to eat. I just got a water and my boyfriend got chicken nuggets but when he open it and starting eating them he found a hair in his chicken nuggets. It was the most disgusting thing I've seen. read more