The service was ok you had to wait a while to be helpful and they actually took my order My food was so cold It's sad when everyone only focuses on drive thru If that's the case don't do dine in orders it's not just this McDonald's but every one in Fresno and clovis area Won't be coming back for a while read more

The ENTIRE POINT of McDonald's used to be cheap food, open late or 24/7. Shit, now it's just open late. Just came back from their drive-thru for the first time in over a year, and prices have skyrocketed. Still "cheap," but not by fast food standards. The last time I went to a McD's, a small fry used to be on the dollar menu- now the price of that same small fry has now increased by literally 119% (it's $2.19.) Fast food is one of the few businesses that's undoubtedly DRAMATICALLY GONE UP since covid started due to social distancing and REAL restaurants shutting down, and these greedy bastards are price gouging?! I wish I had gone to In-N-Out across the street like I originally planned- but I had decided the line was too long. The line for In-N-Out is long for a damn reason- they serve the best product in this price point by far- no comparison. I really don't ever see a reason to ever come to a McDonald's again- they've priced themselves out of the only advantage they had on anyone. read more

Terrible setup for drive thru and parking lot! Inside counter service is terrible. Don't come during busy hours or you'll be sorry. The restaurant was recently remodeled and apparently there was little forethought to the flow of autos using the drive thru. The drive thru pickup window (2nd Window) is less than 20' feet from the payment window (1st Window). The payment window is less than 20' feet from the order kiosk. This poor layout always causes a long queue line for the drive thru that runs through the restaurant's small parking lot. I'd advise you to park as far away from the drive thru queue line or you will have difficulty getting your auto out of the parking lot once you come out of the restaurant. Inside, the counter service is terrible. Once, I made the mistake of pre-ordering and paying with the mobile app for pickup inside. Once there I had to wait a significant amount of time for my purchase next to other waiting disgruntled customers. There was one cashier (two cash registers at counter) who seemed to be the only one handling both cash register customers and mobile app customers. read more

McDonalds - Long Drive-Thru Line meandering through packed parking lot. Good luck trying to get out of the parking area! - Fast Food Near Me - Clovis, California

I would like to give a shout out to Sam :). They were very helpful and treated me fairly and with so much professionalism, and although the service took awhile, and an item that I wanted (apple pies) were unavailable, I was compensated fairly and Sam went out of their way to apologize for the inconvenience and compensate me for the inconvenience even though it was not their fault. Thank you Sam. read more

Every time I go it never fails!!!! I always have to pull into the waiting stall for the most simple item! SWEET TEA!!!!! Come on McDonald's do a better job. If you know that's a hot item have more of it why wait a brew some when you run out! Come on managers put your thinking caps on!!!! read more

They took over 30 minutes to give me my food and plies made me wait 10 minutes in line

There curbside is absolutely ridiculous. I ordered at 9:36pm tonight waited over 25 minutes, decided to call to ask where it is. The gal stated there is nothing on the screen as I'm already now in the drive thru. She says go through the drive thru with your receipt- now taking another 10mins. The manager says look there's nothing in the screen when I clearly have a receipt. Meanwhile another manager says to them it was here the whole time. The part that gets me is she says oh here it is and tries to hand it to me- umm 30 mins sitting there, would you eat cold fries and nuggets? I don't think so.. I asked her to make fresh. I'm a manager myself and I would have never thought that was ok. Not once did they try to make it right for the inconvenience. You need to coach to this. read more

Went for my food when the young girl brought my order out she rolled her eyes. That's the type of crappy service I guess their employees give smh read more

I hope McDonald's corporate see this post. You just lost a McDonald's customer. And here's the reason why. I quite frequently come and order breakfast. Your corporation wants to make sure people go through the line so fast that the people that work there have to run NEW through like Cattle. And I know that your motto. As I was at the speaker, I ordered my breakfast, two sausage egg, muffins, no cheese, hash, brown, and large orange juice. The person then tells me to pull forward. When I get up to the line to pay I was told $15.07. I question it. I feel that's too much. She says no it's $15.07. I just say OK cause I'm in a hurry like most of us that go through the lines are. I hand her the money she gives me no change, she asked me if I want the receipt I said OK. Not looking at the receipt. That's my fault. I go to the next window I get my food. As I'm driving away I just tried to look at the receipt. I don't know why but the receipt says $11.84. Now I'm upset with myself a little bit for not looking at the receipt first. But I did question it to the person. She says no $15.07 was correct. But she put in that I gave her cash of $15.07, sorry she didn't she put in that I put cash of $11.84 which was the correct amount did you give me any change back no. So what does McDonald's do with that extra money. Maybe this is a scam. The managers must be telling her to not put in the correct amount. Maybe it's the owner of this McDonald's. But the corporation should stand up and say, why are we not given correct change back if all my receipts is $11.84 When they asked me for $15.07 I understand none of this makes any sense but you lost a customer not because of mistake but because I questioned a mistake. And when I did I was told yes it was $15.07 when it wasn't. Sure glad you need that three dollars more than I need McDonald's. I did call and they told me to come back and get my change. What they should've done it says were they give you the $15.07 back and the meals on us. Only because I questione. read more

McDonalds - Fast Food Near Me - Clovis, California

I haven't been to this McDonald's in a year and today I was reminded why. I never, ever get my sauce for my nuggets and the line was almost to the parking lots across the way because in the drive through, they were taking only ONE order at a time! I'll stick to the one on cedar and Herndon. read more

This place is terrible. Ordered chicken nuggets and fries. Gave my kid the chicken nuggets and 25 minutes later he started throwing up. Took him to the emergency room and results were food poisoning. I've reported them already. Please do not eat at this location!!!!!!!!!!! read more

My review is regarding the Manager. My son age 16 had a job interview scheduled with the Manager, my son was early so he waited the 15 minutes until his scheduled time. The Manager shows up only to spend a WHOLE 2 minutes with my son. How on earth do you expect to get to know someone in 2 minutes? Seriously what a waste of time. As a manager myself I value time and always take time during interviews. As much as people dont want to work these days you would think a Manager would put in some sort of effort to find good employees. He also promised to call my son either way that day to let him know, do you think the Manager called? NOPE....Your loss because my son is eager to work and get experience. read more

The food is good and all but the service is terrible. I waited atleast 5 minutes for my food after I ordered. I see the workers in there just doing nothing. read more

This girl working on october 26th at 910-914 was so rude. completely ignored me and my sister trying to ask her for a simple straw and about our third drink. if her eyelashes weren't a crime in itself her customer service definitely was. She was completely rude gave me and my family dirty looks and continued to ignore us after we tried to get her attention multiple times even if she saw us. she is acting her wage and it shows. and we watched as she basically finger banged everyone else's food. #thisshouldbeacrime read more

My tummy hurt rly bad and they took so long to give me my larger 10 piece meal with a Diet Coke.

Worst customer service and is not willing to help the customers ordered from curbside got the order and the lady still wanted to give me the wrong order and told me I had to go and go fix my order read more

I thought ordering curbside, and on the app would make it faster, but was the opposite, ordered it about seven minutes before I got there and it said it was ready as I got there. Waited outside for 20 minutes then he came out and said he didn't have that order, I went inside, and I seen it sitting on the counter and it took almost 10 minutes to get someone's attention to get it. Nothing I hate more than wasting time read more

I don't eat McDonalds often, but recently I've had a craving for it the past two days. Both days, they had us pull over to receive hot and fresh food, which we love ! I'd rather wait for hot food than being out the drive-thru in a few minutes with mid food. The service was great. The McDonald's app is also really convenient. They were quick and kind. I will definitely be coming back. read more

After being BOMBARDED with the New Big Mac Trio Commercials on a daily, I had give in and taste that "OOOOOH". Well Im here to tell you friends, the Grand Big Mac was more like "EEEEWW" That's the problem with pictures as they never factor in FLAVOR. In the commercial the "Grand" looks so good but in reality, left me in no hurry wanting to comeback to McDonald's. Well the Grand Mac is just GRAND in SIZE as the two patties weigh ONLY a 1/3 of a pound of "REAL BEEF" patties as opposed to fake ones lol. Definitely the size is EXAGGERATED by all the BREAD in the makeup of the sandwich. Its topped off with lettuce, mac sauce and two slices of American Cheese Well i was full after eating. Would I suggest going to McDonald's to try the "Trio of Big Macs" the answer is HELL NO! The help was friendly and helpful as they gave me a side of extra sauce with no charge. The Bottom Line...It will be a long time before I go back to McDonalds, that's for sure. read more

McDonalds - The Grand Big Mac - Fast Food Near Me - Clovis, California

Just there for an iced tea. I used the drive through. A bit of a line, but it moved quick. I ask for two splendas in my tea and they add it for me when driving through. Thanks, as that's probably not something I should be doing myself while I'm driving. JK, folks! Anyway, any size beverage is $1, so you might as well order a large. The iced tea is always fresh at McDonald's and has a good flavor. The staff was friendly and fast. read more

Absolutely terrible. I swear these employees purposely forgot part of our order ever time on purpose. They must have the dumbest group of people in Clovis working there. Word of advice, never pull up and wait in a stall if they ask you to. They forget about you every time. I wish I could give this location negative stars because that's how awful it is. read more

First time here eating inside. Customer service was excellent fast and friendly. Seating area is very clean. Tv's to let you know what is going on in the world and in your area. I like that this place has three different booth designs to choose from. Best McDonald's I've been to so far. read more

Decided to try ordering our lunch and do curbside pickup. The process was easy but the quality of the food was very poor. The app said it would be about 5 minutes once I checked in. Ending up being 10 minutes. When I finally got the food and home. It was old. I actually called to check on the status of my order because it seemed to be taking awhile. The lady that answered said they were swamped and also waiting on food. I figured that meant I would get fresh food. I thought wrong apparently. I rarely go to McDonald's and this is why. They consistently disappoint. The quality is just not what it use to be. read more

McDonalds - Old cold Fries! - Fast Food Near Me - Clovis, California

DONT COME HERE! You will wait an hour in drive thru! They're under staff. I feel bad for the hard workers

Dirty Food was just like every other Wack Arnold's but this was exceptionally disturbing because it was dirty. The playland was filled with adults and children in bare feet. Not just sitting at the playland, actually inside the playland. I have a hard time blaming the employees because 25 year olds should know better (although the staggering amount of bad homemade tattoos suggests they aren't the greatest decision makers) and the rules are clearly posted. I wonder exactly how much pink eye is transmitted annually from this place. read more

McDonalds - WackArnolds - Fast Food Near Me - Clovis, California

I get home and see that this is what they give me lol..... barely any ice cream and even less chocolate. I guess this is what you are supposed to expect from McDonald's. read more

McDonalds - half of a hot fudge sundae - Fast Food Near Me - Clovis, California

This should be a "Drive Through" only, and get the Filet-O-Fish, and a Diet Coke. Robert D. got this one right. read more

You've all heard the saying: "Fool me once, shame on you...fool me twice, shame on me" right? Well this time, it is shame on me. I swore I'd never go here again, but it's been over a year, and I thought I'd give this place another try. Unlike the last time, when I suffered gelatinous fleshy pink (uncooked) chicken nuggets when the drive-through line was ridiculous (and I figured the under-cooked food was due to the rush), I was the only person in line shortly after 6:00am. This time, I ordered a breakfast combo for my spouse and a breakfast burrito for myself. After I drove away, I bit into the burrito, and it was ICE COLD in the center. Come on--this is no monster burrito. The thing is thinner than a banana..How hard is it to nuke the burrito for thirty seconds more to make sure it is fully heated? I mean, I had to wait a minute for them to finish frying the hash brown. That would have been plenty of time to properly de-ice the tiny value menu burrito. There's no excuse for not heating food to the proper temperature. In fact, most food service companies require their employees to sit through long, boring classes or videos that teach the dangers of serving foods that have sat out of refrigeration for too long, or have not been sufficiently heated (or cooked) to the proper temperature. I am confident McDonalds is no exception. Thus, either the employees are skipping steps and rushing through the food prep process, or management doesn't properly train/oversee the food service team at this location. Service today was with a smile, but due to my repeated hazardous experience of eating under-cooked food at this location, I will definitely be a fool to go back. Sad. read more

Did curbside pickup at 9:11pm. Drove home and it was 9:30pm, checked my food and I was missing my McRibs. I called the store and spoke to a manager (lady had an accent, sounds Asian to me) and she informs me to go back and pick it up. I get there at the window and the little girl gives me an attitude telling me, it's in there. You didn't get it? Umm no if I did I wouldn't have drove 15 mins back to retrieve it. Not even an apology and hands me my food. I told her I had requested extra onions and pickles, she's gives me the eye and goes back. I can see the gentleman in the collar shirt talking to her and they're laughing. He looks Asian with that bowl haircut. I get my food and still no apology. She acts as if it was my mistake! Yes it was my fault for not checking my food. Who would've thought it was that hard to pack food.. Paid food! It is now 10:00pm on the dot. I should've just asked for a damn refund, cus it was surely not worth my one hour drive (to and from, and back again home) getting late dinner. read more

McDonalds - Fast Food Near Me - Clovis, California

I waited in line for 20 minutes in the drive through and another 10 minutes in parking stall after I paid. . The cashier wasn't polite or helpful. When asked why it's so slow she Indicated it was because they were having a special on the quarter pounder 's. A special shouldn't have to be a reason to wait for hamburger for 30 or 40 minutes. read more

I get if I have a large order, we might need to wait in Reserve for our food, but last night was a little silly. My kiddos wanted McFlurries so we went here to order 4. Unfortunately, after paying for it, we were asked to wait in Reserve when we arrived at the second window. I asked, "For McFlurries?" The employee responded, "Yeah." I've got to say this was quite an inconvenience and honestly if I paid cash I would have asked for my money back and go elsewhere. Now we know, we will not be visiting this McDonalds any time soon. read more

This McDonald's is absolutely disgusting. I went through the drive-thru and ordered a McChicken sandwich. As I'm eating the sandwich, I notice something on a piece of lettuce that had fallen into the wrapper. I was shocked and could not believe what I was seeing at first, there was a dead caterpillar on the lettuce. I went back inside and showed the employee. He then proceeded to call his manager. The manager was in disbelief and was very apologetic stating that the lettuce was bad. She then told her workers this too. I told her how could someone making the food be so careless and again she said that she was very sorry and would file a complaint with the corporate. Luckily if it weren't for the piece of lettuce falling out, I probably would have gotten sick. This is why whenever I order food, I always check underneath the bun and patty to see if everything is good. read more

McDonalds - Fast Food Near Me - Clovis, California

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Come on McDonalds, you can do better!!! Every time I have come here (and believe me I wouldn't if it weren't for my kids and those darn French fries) something goes wrong either I have to wait in a stall for what seems like an eternity, and then get the wrong food or missing food or sauces. The last time I went through the "Drive Through" Lol.. (you're supposed to get your food in the drive through), when the nice young man asked me to park in a stall, I said "what if I don't want to"? he answered "well you don't have to" so I waited and waited and waited. Then he gives me the sack, which I briefly looked in as I started driving through and noticed it wasn't the food I ordered at all. Had to park and go inside where I found out they took my bag of food out to a stall, where I should have been. Now we know, they're making everyone park and wait for their food! The food was better than ever that time but for crying out loud, they need to get back to basics, if you're going to have a drive through, you should get your food in the drive through! Every other fast food establishment with drive through can do it. Just saying. read more

The restaurant that LOVES to block off half the store seating availability Yep Supreme service here They apparently cant wash the trays so the customers that actually eat inside Have a tray to eat on Yep Ordered a single quarter pounder Got a Big Mac Yep And was told the reason why was Because the meat was fresh So apparently when meat is fresh Your given a Big Mac instead of what you order Yep Comin back to this place read more

Worst McDonalds!! Went through the drive through and I wanted to use a coupon they did not want to accept it spoke with the manager a big fat white lady threw my money at me. And wanted me to go back in and use the coupon! The drive thru was the worst the line and she really wanted me to find a parking and use my coupon. Talk about customer service that damn Manager needs to take some damn classes and also needs to be FIRED!!!! read more

This is my morning coffee commute place lol. Even if there's 8 or so cars they get you in and out quickly which is exactly what we all want at 7 am! I appreciate the efficiency of their morning crew and I hope they keep it up! read more

Went through drive through and they told us to go park and then couldn't find us. It took 10 ministers and we asked for. Refund.

Always great food friendly service excellent for breakfast lunch or dinner anytime is good read more

McDonalds - McDonalds menu - Fast Food Near Me - Clovis, California

Takes way to long to be served. Plan to be here extended time and be careful in the parking lot it's badly set up.

Late night at this location is absolute trash! Gave order, they asked us to park because it wasn't ready, no biggie. Then they ran out only half the order so we had to go back through the drive thru.... We tell them it was wrong and they say no problem. We check the food and the order is wrong... again! We tell them, they take the bag back and after a couple of min give us another bag. My fault for not checking but it's still wrong!!! I was amazed after three times it would still be messed up. Next time I'm cooking at home! read more