The employees are always so nice and offer great service. Please fix your soda machine so that we can order drinks. The drinks don't have the right flavor, and seem blended with orange or other flavors. read more

AI greeter is back! Drive thru response time is much improved! I'm also happy to see both drive thru lanes open

The person taking my daughter's order quit taking her order. She couldn't hear clearly the guy on the speaker, so instead of using problem-solving skills and asking her to pull to the window, he cut his mic off and quit communicating. So she left. read more

They have a bad attitudeand they don't say good morning or anything like me and my mom said this was a bad experience

Gotcha!!!! I come here 5 days a week and Sulva and Chris and the lil happy drive through Lady always have the beat attitudes and service. Im so happy to come to a MCDONALD'S who knows who I am, and doesn't look at me crazy for walking through the drive thru. My mocha is always made the right way, this is a serious thing. Thank you much for alwaya providing great service. Only drive thru for now and everyone is masked and gloved. read more

McDonald's - Can't start a morning without it. - Fast Food Near Me - Colleyville, Texas

Rude service. Zero personality. Don't go here because your interrupting their time. I've been a few times, each person was different and the same... they hate their job. read more

I went through the drive through and the first thing that happened was I got delayed for 3 minutes. After that they took the entire order, I ordered 5 things, double cheeseburger, frozen fanta, 2 hamburgers, and a sprite, and on the double cheeseburger I asked specifically for no pickles and I got pickles. Here's the thing, I ordered 5 things and got 1 and that 1 thing was the messed up double cheeseburger. read more

Don't expect much here if you modify your order. Oh, they can TAKE the order okay but the kitchen canNOT FULFILL. read more

McDonald's - Special order...NO. - Fast Food Near Me - Colleyville, Texas

I paid Almost $10 to have a large ice vanilla latte with an extra shot delivered through Uber eats. I received a lukewarm latte with no flavoring and the cup was barely even halfway full. These people clearly do not care about their job at all, and it's probably a hazard to your health to even eat in this establishment. If they dropped the ball on something as simple as a latte, you can guarantee they're dropping the ball in places where really matters like cleanliness. read more

McDonald's - a cup of coffee on a table - Fast Food Near Me - Colleyville, Texas

It's ok the food Is not the quality you expect from commercials and pictures I do like there food but it's still easy to get.

Beautiful location... what more can I say (see pics). You can tell that McDonald's wanted this place to look like a bistro. read more

See all

Not a clue of what an Egg White Delight is all about. They need to train cooks and get friendlier service. I won't go back. read more

McDonald's - Fast Food Near Me - Colleyville, Texas

See all

I have 3 free large Mochas on my mobile App., I go to the Colleyville store on 26 to the drive up, I order 1 large hot mocha with carmel, and non fat milk. 3.89 2nd window get to window, tell employee that I have 3 free mocha,s on my phone. punch up App., It says not avaible. I ask her , how did you make the carmel mocha? She gets the manager, I ask her the same ? She says she put it in machine and made it. I asked her if she put 6 shots in before the machine, and she knotted yes. at this time, like always ur supose to turn off wi fi and use only data. try again and it comes up, show manager, she scans cbar code and says it dosent register, she goes get her phone and says all the punch es 12345 have to be filled in black. I told her it said free drink on the bottom with a cup full. she wants to argue about it. she pushes my cell phone to bring up the code, scans it, nothing, I turn off the App. bring it back and scroll right, and a green worded app comes up show employee she scans code, than asks me what the code is ? finally she gives me my carmel mocha, I take the cover off and see theres chocolate drizzel on top. The manager that I talked to, first told me she made it, Now after the wrong drizzel , she said she did,nt make it.. She takes it back, scrapes the top foam off puts more whipp cream on and adds carmel drizzle and gives it to me, I tell her that if mocha was,nt perfect, she,d be making me another 1 took a sip. it was pretty hot, tasted sweet so i took it. went across the street and called mc apps. yesterday Mc apps mobil put 2 large free drinks on my cell, after telling them today about the colleyville store they gave me 2 more, so after 1 gone I should have 4 free large mochas right,, She tells me that I had zero this morning, yesterday I had 3 , told her they took 1 free off today so I had more than zero. I get screwed by the store now MC mobil Apps i got a foot, I,d like to shove up ur asses. have a nice day!!! read more

McDonald's - a free mcdonald's drink on a cell phone - Fast Food Near Me - Colleyville, Texas

The website says it's closed at 11 we came at 10:30 and it was closed. This is bad customer service and bad employees thinking they can just shut the place down 30 mins early. We had a large order and would have given a lot of money. I am very upset at my experience and I think we can all agree that Wendy's is better even though they don't have blue Powerade. From my experience this McDonalds won't be a for fun trip anymore it will only be when I have a craving from fattining fries and shakes. Do better.!. read more

Worst McDonald's in DFW. Non-existent customer service. Rude workers. Always out of items. Save your time and money.

As mentioned in a previous review, no ice cream. Machine was being "cleaned" at 2:00 in the afternoon??? Clean it at night when it won't inconvenience customers. I'm done with them. read more

Terrible customer service, rude staff and dirty restaurant!! If I could give less than one star I would. read more

Worst McDonalds I have ever seen. NEVER have ice cream and get order wrong every single time. The incompetence is staggering.

Smaller McDonald's but it was build after most of those fellow structures in the shopping center were already existant. It's a newer building; they are trying to take advantage of the lack of drive thru options in that immediate area; so honestly there seems to be a lot of drive thru traffic but not a lot of dine in because there are a ton of other options in that immediate area of sit down food. The only reason I give it two stars .. it was going to be three because they usually are clean, not busy inside, and are convenient to where if I get to my daughters gym class to early I can usually take my daughter in there to kill time without really having to get anything; at worst a juice box or something ... but the last time First off it took about 5 mins for someone to actually come take my order, secondly someone had spilled a little bit of what I assume was an mini m&m mcflurry on the order counter right where they put the trays. As with the McFlurry's the coloring of the m&m comes off in the ice cream and so the m&m was lack of color and all of that color was in a little pool under the 2 or 3 red m&m's sitting there. It really wasn't out of site of the workers because it was right where they put trays and cups. I ended up getting red on my fingers and had to say man that's gross as I saw that my attempt to avoid it had failed. But I don't even think she really noticed what I had meant by that cause I assume she had tuned me out after she said thank you. So most of my killing time trip was waiting for them to take my order and trying to clean off my hands while my daughter wined about not playing. read more

I know this location probably has a busy breakfast crowd but there is no excuse for not cleaning. I paid in cash because the credit/debit pad was so gross. And the donation container for Ronald McDonald House was worse. I took a chance that my money/change was cleaner than the donation container. These items had not been cleaned in some time if ever. It is not busy now but all of the tables were dirty...the floor was dirty...the windows were dirty...the trash receptacles were dirty. I wonder what the kitchen looks like? Makes you wonder. read more

The food is good however their drinks taste like dirt im not sure if they clean their machines or not but every drink ive ordered from this location just has that same bad after taste read more

Came here with my son for ice cream. Told they forgot to turn on the machine and it would be at least an hour. No real apologies. Had to walk out with a crying child. Ice cream and kids. You have one job. Nice. read more

Went today got two Travis Scott meals so excited. Got home took a bite checked the ingredients found no bacon disappointed. On both burgers no bacon. read more

No soap in the women's bathroom. How can both dispensers be out? In the kids playground area, all of the lights were burnt out, so it was pitch black. Slow service and my son got a happy meal, they put the contents in a brown bag :( read more

need better service wanted an ice mocbs but they turn off the machine before midnight! it is completly empty

Restaurant isn't clean, staff isn't friendly, the employees don't look like they are enjoying themselves or care about anything. Slowest service at this store. read more

This place is awful, there's a young girl that works there (long blonde hair, whipping it all around the food, taking money then serving fries with her dirty hands) who has a nasty attitude. When I asked to speak to the manager she said: Yeah I know he's coming but he's busy right now, he'll come see you when he's done. When the manager did come to speak to me the customer service was AWFUL. I got my food at 6:47, I spoke to the manager at 7:04.....that is ridiculous. After all was said and done he didn't even offer an apology. Absolutely worst customer service EVER. read more

Worst Ordering experience. Never have anyone who speaks English very well working the drive thru... Have to order 3 times every time and it's usually wrong. read more

The staff can not handle two drive through windows. The are rude. Not up to corporate standards. And they need to learn not to have inappropriate conversations with an open mic to the order menu read more

If I could give this place zero stars I would but I can't so they get one I went to this McDonald's to go and get me two breakfast burritos because I'm pregnant broke and hungry and I find out that they raised there prices and now there burritos are $1.50 instead of $1 so I can only get 1 burrito instead of two so now I'm stuck at work starving because I didn't have my other burrito because the raised there prices it's outrageous is what it is McDonald's is supposed to be cheap it's why it's McDonald's this is just crazy I would like to speak with someone about this outrage who decided to raise the price .50 cents ridiculous if you ask me read more

Great building, rude and subpar staff. Don't expect good old McDonalds here. After getting my daughters burger wrong twice in in drive thru, I have to come inside to have the rude very young male want to argue that with cheese is plain. Once completed the washed up looking older female, pretending to manage hands the burger to the under age young black man with a roll of the eyes whereupon he stuffs it in a bag shuffles over the counter and drops the bag before just turning and walking off. I am in the restaurant business and just love to see such a well oiled machine at work. I also have young children at the elementary and middle schools who will no longer be going here. Enjoy read more

Only gave one star because our food was correct. Horrible customer service. No one smiled. Everyone looks like they hate their job. Not just the teenagers working but the management as well. Won't come here again. read more

Did not answer the drive through so I drove up to the window and they said they were closed. They were not closed, just to lazy to do their jobs. read more

They can't understand English. They won't fill your coffee all the way. You don't get what you pay for! Beware!

Had to give one star to update the review. McDonald's has hit an all time low, tonight was the third strike, they are incapable of getting the order right. I don't usually write reviews but would like to inform the owner that they have a big problem with the staff at this location. We will not be going back to this store. read more

Every time I go to this location something goes wrong. Wrong food, missed items you name it. I thought it was just me... Not so. My friend picked up food here for us tonight. She had cash but was a bit short so gave a card for the difference.... Mr. Faux hawk at the drive thru charged her card for the full amount and NO receipt! We went back to find out what happened... What McDonald's has NO manager on duty at 9:30 Friday night!!! Some kid just scored some cash and an owner has no sense of responsibility for his business. read more

Tables not cleaned; beverage counter area was dirty and beverage lids were tumbled and jumbled. The young man at the counter was not friendly and struggled to get my small order correct. Not planning to come here again! read more