Went through the drive-through this morning and there was a pile of trash under the takeout window. It's stunk and turned me off not wanting any food from there read more

First attempt at this McDonald's at lunch on a Saturday the drive thru double wrapped around the building. Gave up and went next door for lunch. 2nd attempt at 5 pm for ice cream, 3 people working so they closed it completely- no drive thru or walk in available. Very poorly run. read more

The absolute worst mcdonald's I have ever been to !! The quarter pound was raw and my frappe was like all liquid no ice . The fries tasted like chewy plastic . And when I took my food back the manager looked at me like I had done something wrong . When in actuality the only thing I did wrong was buy our dinner from this McDonald's . Never again !! Thank you and have a great day ! read more

i ordered a milkshake, hot fudge sundae, and a large fry. Set in the drive thru 30 minutes and they still messed up the order. Nothing I got was what I ordered. Never even got what I ordered. Just some excuse as to how tough of a job it was to take orders. What a joke read more

Ever since the renovation, the restaurant has been more and more frustrating. You now have to order from a kiosk if you walk inside, which is very hard to operate. If I go to the drive-thru, the employees mess up my order every single time, even though it is very simple. Not to mention the 10-minute-average wait time just to get your food. The food is good though. If you want a burger and fries, the ones here taste the best, but otherwise please find a better place to go to. read more

Only because zero stars is not an option. Sat here for ten minutes for them to tell me they are out of what I ordered.

Absolutely horrible, use the parking lot for a U-turn to go to Zaxby's and get way better food way faster the service and quality of food is horrible. I waited half an hour to get a cheeseburger that was burned and frozen simultaneously. read more

This McDonald's could do really well because there's no other McDonald's around but it must have poor management because the employees just always are lazy and sluggish, they can never get orders right. I have yet to go to McDonald's and get what I ordered. Even something as simple as apple pies, I get home and Open the apple pie containers and cherry pie is inside. I mean how difficult is it to put an apple pie and an apple pie box. It's just poorly run! read more

The manager at this location was very kind yesterday evening (03/09/2020). We had planned a family gathering at this location and the doors were locked due to low staff. While we were outside discussing a new plan and contacting the rest of our group the manager came to apologize for the inconvenience. We told her we understood and were just going to find another location to meet and have dinner. Without us asking she offered to let us in. We had a lovely dinner together all thanks to her kindness. I wish I had take down her name to thank her properly. This is a busy location and the staff remained kind and friendly despite being understaffed for the night. read more

Terrible customer service. I was eating in the lobby with my 4 year old daughter and we could hear the employees loudly cursing at each other from the kitchen. Unacceptable. read more

Derelicts supposed to be working on this Sunday morning in there sleeping. Tried to stop by on way to early fishing charter, so could only wait so long. Other people in drive thru line had more patience-knocking on window, yelling through mic. read more

This place is a hit and miss -- unfortunately most of the time a miss. Rude staff, orders usually always wrong (or missing items entirely), stale and very dry food... It's just all around bad. Now don't get me wrong, there have been good moments -- there's one lady there who was just the sweetest to my step-daughter when she went in for a messed up order. Short, black, and wears glasses? I can't recall her name but she was great. Fixed the problem with zero issues and was just all around very polite. read more

I hadn't eaten here in quite a few years. This McDonalds is horrific. The bun was stale, the "meat" not right & the French fries cold. The drink area & tables needed cleaning. I threw away 2/3 of my quarter pounder, all the fries & drink & went BW Grill. read more

This was awful! I wish I could give it negative! Food wasn't cooked all the way, service was terrible! Never going back here again!

It's a good think C-Ville has only 1 McDonald's because the staff and food at this one is horrible, so you really have no other choice, the new BK down the street is about the same. I don't know they can't get good help or what, but it shouldn't take over 10 minutes for 2 Big Macs at 7pm on a weekday. I have been here several times and service is ALWAYS horrid. read more

Not always friendly, but still my fav fast food. That's the only reason it doesn't get the 5 stars. If the staff was a little better, I'll change to the 5. Still eat there cause I LOVE it! read more

They were out of lettuce, tomatoes and some menu items. Service was horrible except at breakfast. Fast food? Not here.

Clean bathrooms! That is all I would do at this McDonalds. The staff is never friendly or fast. The food order is usually wrong and they don't apologize. They don't fill up the fry package, if you want a medium, order a large. Don't expect it to be fast at all. Also, double check the prices. Often it is cheaper to buy individual items, rather than the combos or Happy Meals. read more

Customer service doesn't exist here. Placed our order and the cashier didn't even make eye contact - just stuck out her hand for money. We cancelled our order and went to Hardee's. Yep, I would rather spend more and get excellent customer service. McDonald's has lost my business. read more

If I could give negative stars I would. Ordering wasn't awful but not the best. Then recieving was awful, we got half of our order. We went up to the counter to correct our order, in which the ladies in the back were yelling about "I ain't fixing that order, I done did it right".... it was all around rude and inhospitable service... read more

If there were a "0" star rating....that's what I would give them. THE. WORST. McDONALD'S. EVER. The last 3 times I have gone there, I've said "I'm never going back", but 3 strikes and you're out. No more!! I can't understand why management doesn't do something about it. The employees are beyond rude, and it takes an ungodly amount of time to get your food.....AND the order is usually incorrect. read more

Walked up to counter. Staff running crazily around. See food delivered to drive-in customers. Food handed to person waiting beside us. Our presence never even acknowledged. Staff member looks right through us TWICE. 5 minutes we waited. We walked out. Went to the BK down the road; what do you know - received fast, friendly service. read more

Food server was arrogant and unapologetic, I asked why other orders were being filled after my order was taken (order #129) she asked me if I wanted my money back? I told her if another order # after mine is called yes. She said h'mmmmm and again ask me if I wanted my money back or continue waiting for my food? Then told the manager to give my money back and He did so without even asking why. She must have been his girl friend. I bought a Happy meal 2 cheese burgers and a sweet tea. read more

This place is always "Crazy Busy"! I don't understand why. The food quality is sub-standard, even for McDonald's. And due to the long lines, the wait it ridiculous! read more

The manager and cashier would not stop yelling at each other. The cashier was nowhere to be found until the manager got her from the back, and she continued to argue that she was taking care of all the customers. Complete lie. Very indecent and unprofessional staff. I work in the food industry and a 5 minute argument while yelling at each other in front of half a dozen customers is grounds for termination for the cashier and a write up to corporate for the manager. The cashier put my food down when it was ready, argued to the manager about how she was taking care of her customers for another minute or so, then rudely called my number. One star is one star too many for this location and these unpleasant people. read more