During our visit there was no one at the cashier to take our order so we used the kiosk nearby. We needed three happy meals plus food for the grownups. Each Happy Meal is a looonnnnggg process to order. First, do you want a toy? What kind. Is it a hamburger, cheeseburger or nuggets? Do you want pickles, mustard, ketchup, onion, etc? What to drink - there are many options, and so on. I had to go through this three times. Which is great for the kid. It just felt like I stood in front of that kiosk for eeevvveeerrrr. I know, first world problems. Not a big deal. Just know that is how the ordering is done. If you have the app, you can order that way too of course. Paid by credit card at the kiosk, took a table tent located by the kiosk as directed and found a seat. The drive thru here was very busy the entire length of our visit. We parked and walked across the driveway to the building. As it's a busy road the cars enter the lot at a pretty good clip. Be sure you have the littles by the hand and the drivers see you before crossing. There is no cross walk on the property. There are a few parking spots for drive thru customers who have to wait for an item. One wheelchair accessible table is located inside the dining room. The kiosk however is not at a height someone in a wheelchair could access although the cashier counter is low. I don't remember a wheel chair button to enter the building or the restroom. There are a good number of tables of various party sizes available. As we had kids, of course they wanted to each sit at their own table. So sure, the dining room was mostly empty. Have at it. There are a number of tables for two along one wall and that worked well. Soda machines, cup lids, straws, ketchup packets and napkins are along the wall by the cash register. Cups were brought to us by a staff member and our meals were delivered by another staff member. They were friendly and smiling. One child ordered orange juice which arrived in a lidded cup. Another ordered chocolate milk which comes in a sealed plastic container. The third ordered a soda so we went with them to the soda area to fill the cup and we grabbed some napkins. Napkins were also included inside the Happy Meal box. There is no 'play area' here if you are wondering. I did not notice if they have wi-fi. Sorry. Everyone was happy with their meal. Sandwiches were made as ordered. Kids were happy with their toy. Dining area and rest rooms are clean. A successful visit. read more

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Just went to this Mcdonald's to get a cookie tote and was greeted with complete arrogance + disrespect. We got up to the first window and the man working did not say a word at all and I actually had to be the one to ASK what my total was. No hello, how are you, have a good day, not a SINGLE word. We then got up to the second window and were told to park in Spot 3 to wait for our cookies. I looked ahead and saw spot 1 & 2 but come to find out spot 3 was being completely blocked by a semi truck. I was confused as to where to park so i kindly asked where spot 3 was, SINCE I COULD NOT SEE IT. and the young african american woman working laughed at me and rudely implied "right there in front of your eyes" she laughed not once, not twice but three times alongside ANOTHER young male who was also laughing at us. I could not believe my eyes. Still I gave complete respect. I, myself work in customer service every day of my life and if ANY of my coworkers acted like the way these kids did today, i would have them fired immediately. If you want to be absolutely humiliated and disrespected, come to this Mcdonald's. read more

One of, if not the absolute best and cleanist McDonald's I've been too with the nicest staff anyone could ask for.

If I could give negative stars I would. Cold fries, stale buns, asked for extra pickles didn't get those of course.. and the kid at the window has the nerve to tell me I have to pay .20 cents for sweet and sour.. how about I need the sweet and sour to choke down this $13 "meal". I get that it's McDonald's but cmon. read more

Terrible tasting food. Doesn't look to appealing either for the cost of it. Very expensive for some families w 3 4 5 kids. Bring back the 15 cent burger!!! read more

So, I had problems the last time I was there and now they're 2 for 2 in the "I can't do my job right" category. I usually like to go in the morning for McDonald's because their breakfast menu is usually better, service is usually better, and, most importantly, they tend to not botch my order. Again, I need to reiterate that I keep my expectations low, and, apparently, they've decided that my very low standards of them need to be lower. I ordered the same thing that I always order, sausage McMuffin with extra cheese. What was missing, despite the label SAYING extra cheese? EXTRA CHEESE! It was just a regular masquerading as extra. Whoever owns this place needs a serious re-evaluation about the competency of their management and employees. How much lower do you want your business to sink. Are you competing with how bad your service can be with the Burger King in the next town? I HATE coming in here to complain, but my the service has been below sub-par lately and getting worse. read more

Unfriendly No English spoken other than ... angrily Not a very good experience , definitely not the McDonald's of old read more

Going to stop going to this location because either they need a new radio or whoever these people they're hiring are hard of hearing. 9/10 my order is wrong or the fries are practically inedible and makes me wonder what I'm paying for. Theres also some workers who will chat with their friends whenever they pull into the drive through instead of sending them on their way to serve the next person in line. McDonald's may not be the best place to work, but they should at least hire people that actually give a care about what they're serving. read more

my friends and i went through the drive through and they refused us service due to our "behavior" even though everyone in the car was courteous and wished them a good night. worst service i've ever recieved and they were extremely unprofessional, rude and disrespectful- even high fiving after yelling at us to leave because they close in 10 minutes and they did not feel like taking our order. read more

It is a McDonald's and if you are in East Hampton the only fast food burger place within a 15 minute radius. Never had an issue here, and it is as what you would expect from a McDonalds. Staff has always been friendly. read more

Horrible location. Tonight I was called a liar by employees. I was given two incorrect items which I paid for and couldn't eat. Was told by male employee to come back and say my name and it would be made right. Tonight I was told FUC you. Never happened. Would give 0 Stars. Will never return to this POS location!!!! read more

I've been to a lot of mccdonalds in CT, and this is by farrrrr the best one. Clean store, very friendly and kind staff, food is always delicious and hot, they never forget your order, but my favorite part, the food always comes out looking like the pictures you see on the menu. I will not go to another mccdonalds if I don't have. I tell my friends about how amazing this specific mccdonalds is. I don't know what you guys are doing different from every other store in the state, but keep doing it. Wish I could rate it another star. read more

Have to set the record straight, this is the best McDonalds in the area and I have never had a bad experience. The staff is excellent, foods delicious. They NAIL the fries... what more do you want? read more

Love the coffee but I feel it is getting a little expensive to eat and too many calories.

The food is okay, a bit pricey for the quality of food your getting. French fries are too salty, burgers are thin, buns are usually flat. And no surprise but there are no gluten free options available. Coffee and soda prices are good. read more

Drive through coffee only. It's McDonald's - the food is not good for you. But it's convenient, fast, friendly and a large cup of Newsman's own is a darn good deal. read more

This place is absolutely gross. My food is always cold, the area is a complete mess, and the workers are very rude and disrespectful. The bathroom smells and there is toilet paper everywhere. The drink area is always very sticky and the condiments area always has ketchup all over it. My food is always cold and the fries taste like cardboard. Once I asked for fresh fries and they threw them in the microwave for 30 seconds. I've gotten nothing but attitude when I try to confront them about my order being messed up. This is not a place to bring your kids. read more

DO NOT EAT HERE. THE PLACE SHOULD BE SHUT DOWN BY THE HEALTH DEPARTMENT. Dirty and disgusting and didn't have enough change to give me correct change at the end. the condiment area was a mess. the bathrooms were disgusting. my wife actually went next door to dunking donuts she was so disgusted. my wife asked for no tarter sauce on her fish sandwich and of course she got it. my crispy chicken must have sat in the warming area to long it was more like a brick. food horrible. place was not kept clean. condiment area and tables were a mess. read more

The food is good aside from the stereotypes it's good as a special treat for the family and for friendship get together the smoothies are good and the fries are delightful the fish filet is great for non meat eaters and there is good service read more

The store is pretty disgusting. The adult staff is pretty rude so I try to avoid going during the day. But the younger staff is very friendly. Almost every time I have been there, something in my order has been messed up. The bathrooms are nice and clean though. read more

just like any other mcdonalds. but i think they can make a lil more improvements on service.