Went through the drive thru and ordered a strawberry sundae. I The lady who was at the window was very polite and nice to talk to about my order. The strawberry topping was processed and not fresh strawberries. I was disappointed. The ice cream was good. read more

Dairy Queen Grill & Chill - Strawberry Sundae - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

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Iam not a fast food person specially knowing that the food looks absolutely nothing like the picture but here I got the real deal and it tastes good too. Unexpectedly Friendly kids behind the counter. read more

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The Cromwell Dairy Queen got the job done, and impressed me more than I imagined! I got the chicken strip basket with country gravy and honey mustard. I had been craving the country gravy, and honestly they hit it out of the park with this one. I loved it, it was super good. The chicken strips and fries were good, the Texas toast tasted like a regular soggy piece of white bread, so it wasn't a highlight, but I didn't have high expectations for it nor did I get the chicken basket for the toast. The mini blizzard was a perfect serving, and super delicious! It was exactly what I was craving. Service was speedy and ultimately I had a pleasant experience at this DQ. read more

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Dairy Queen is a staple in our household. We love a good blizzard on a hot day. Going in a rain storm in March is no different. Blizzards were delish as usual. Perfect amount of toppings. Nice, thick consistency. We ate in the restaurant for a change. It was quiet and clean. Bonus is bathroom was clean too! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

Good food for the price, though like every other fast food places, much more than just a few years ago. Kids love the ice cream choices.

The food is always good here but the ice cream is superior!! And I love the black and white milkshakes the best !!

What a comforting feeling knowing the a Dairy Queen right down the road. For me it's the proximity of the DQ to my office. A few weeks I had to escape the ravages of the office for the cool, soothing comforts of a Blizzard. In this case, Heath Bar. As I waited for my Blizzard, I browsed the food menu and a Turkey, Bacon, and Cheddar on a Ciabatta roll had to be added to my order. Ready in a couple more minutes and devoured in the car on my way back to the office. I proudly walked back into the mayhem with my Heath Bar Blizzard in hand. It and I were met with other wanting eyes and cries of jealousy. DQ, Cromwell I shall return to your clean well maintained shop for another meal and chilled treats! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

Pretty tasty I haven't been to DQ in a good while for something other than ice cream. I do love the flamethrower burger. Nice and spicy. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

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Drove by one night ordered four piece chicken tenders just the tenders a small blizzard and a burger no fries. Total came out to be $31 and some change. Expensive for what it is, much rather get a meal for the price at some fine dining restaurant. read more

Stopped by for lunch. Good, prompt service. Chicken strips we very good, dipping sauces tasty (particularly delicious honey mustard). French Fries were okay, just regular. Very tasty cheese curds - were served with marinara sauce, probably everyone's favorite at a table. Recommended. read more

Sunday afternoon shift has no idea what they're doing. Seemed like everyone's first day.

I like this Dairy Queen a lot. Even on really busy summer nights, the drive thru Lane has no more than a 5 minute wait. Employees are efficient and pretty decent. Although I think cheeseburgers should come with pickles. read more

overpriced of course, and they always screw up the order at the drive through, for the money go someplace else. soft Serve is a racket

Quick service for my chili cheese dog in the drive through. The person taking my order was polite because I needed a minute to decide on what to order being my first time here at this location. Standard size for a hot dog with chili cheese dog. About $3 for it. Steaming hot dog with a warm bun and beef chili. read more

The storefront is still closed due to COVID but the drive through moves surprisingly quickly. I went to grab a couple of blizzards tonight and got through a decently long line in 10 mins or so, which I was happy about. Unfortunately there was a mix-up with one of my orders (an order for a plain Oreo blizzard was mistaken and a mint Oreo blizzard was provided) but the manager (Courtney) was quick to solve the problem for me with a sincere smile on her face. Great customer service. The blizzards were great (as expected) too! read more

Compared to just about every other fast food joint I've ever been to,the Cromwell DQ deserves five stars! I eat here maybe four or five times a year and the place is always clean and the help is always efficient which is amazing seeing that there appears to be a dozen young adults working the counter,the drive thru,the grill or making sundaes! The dining area is kept clean by a rather youthful senior citizen who I believe is the owners mom! We overheard her tell another customer that she was 94 years old!!! God bless her and DQ, keep up the good work! read more

Dairy Queen Grill & Chill - Pretty good deal! - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

This Dairy Queen is great! The staff if friendly and hard working. Orders are put together quickly to get people through the drive thru as fast as possible. My family has supported this business during the pandemic. read more

I arrived upset there wasn't birthday cake or funfetti and Zoli hooked us up! Excellent service :) thank you!! read more

Dairy Queen Grill & Chill - Cookies and cream with heath bar blizzard - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

Went to Dairy Queen for my favorite ice cream treat, that I order often: a Peanut Butter Bash! The young guy taking orders simply said "we don't have that" in case you are unfamiliar with the peanut butter bash, it is simply a large Sundae layered with peanut butter and hot fudge. Easy to ring in the register even if it is not listed explicitly on the menu. I ordered a small sundae with peanut butter and hot fudge and it was simply not the same. Will not be returning to this DQ. I will drive to a further location to get a peanut butter bash. read more

This DQ has obviously been renovated recently and and it is REALLY nice, both inside and out. The menu screens behind the counter are now digital, digital and the dining area actually looks pretty upscale for your traditional fast food restaurant. They give you an order number card and bring your food to your table. We had an ice cream cone and a hot fudge sundae. Both were great! Food coming out to other tables looked good also. read more

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A quick stop to make everything "all better" never hurt anybody. After a tough defeat at a hockey game, we stopped quickly to get a "Grasshopper" Blizzard. Mint chocolate chip is one of my favorite flavors of ice cream however this blend had a consistency that closely resembled ice chips. I'm not certain this is the normal consistency of this flavor Blizzard but it is not one I was a fan of. Next time, I'll stick to my usual: Reeses Peanut Butte Cup Blizzard with chocolate ice cream! read more

Dairy Queen Grill & Chill - Grasshopper Blizzard! - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

Always quick & friendly service and great menu options. They're mostly drive thru during Covid, but have a few nights on the weekend where you can order and pay at the door (can't go inside). I commend the owner/manager for taking extra precautions to keep staff safe during Covid. The drive thru line is almost always very long as a result, but it is certainly worth the wait and in fact moves pretty quickly! Blizzards are always a go-to but I recently tried the pumpkin cookie butter shake and it was incredible! read more

Service for a fast food place was absolutely amazing. I didn't love the cheese curds but my bff loved them. Pulled pork was delish but needed a little more sauce. The onion rings were my favorite part! Netflix and grill and chill yes please. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Cromwell, Connecticut

I know it's just ice cream, but... I ordered a small soft serve with cherry dip. The cone was just sitting on the counter behind the ice cream desk. I was never told by the cashier that I had to wait there. When I spoke up, the ice cream girl (tall blonde teenager) threw out by ice cream. Rather than being sympathetic, she makes me a new cone, but skimped on the ice cream. I know it is a chain and I completely understand that the kids working there absolutely hate their job, but they need to understand if they want hours to pay for their textbooks, then show some sympathy. What a waste of $2.33 and a butt load of calories! read more

The blizzards are a big draw but they need to over quantity of requested mix ins and to blend the mix ins so they are dispersed equally.

Fast and friendly service by all employees and the restaurant was neat and clean. Now on to the food. Very typical fast food, though I will say it's definitely a step above McDonald's and Burger King. Of course the best part of any meal at Dairy Queen is dessert and we weren't disappointed. read more

Good, attentive service, well-managed, squeaky clean (everything shines) and the best damn birthday cakes in the world - vanilla, chocolate and fudge middle. I'll buy the cake whenever I'm in the mood and have them write happy birthday to any name that pops in my head just for the hell of it. The workers there must think I'm this swell guy who buys birthday cakes for the entire town. read more

3 stars is about right for dairy queen. The pros are fast friendly service. Prices are pretty good with the 5 and 6 dollar lunch meals being available all day now. The 5 or 6 dollar lunch meal deal consists of burger, fries, soda, and ice cream. Instead of a burger you can get chicken fingers or a chicken sandwhich. I opted for the 1/3 pounder burger. For fast food it was good. I do love the shaved ice. My main issue was the fries. There was a very small amount probably around a mcdys small fry maybe even less. Not only that but, they were undercooked and not crispy. Overall, I would go back. read more

Yesterday was my son's 12th birthday so I stopped here on my way home and picked up some sundaes as a birthday treat. First, let me say that the drive-thru was what drew me here. I had a sleeping baby in the back seat of my car and waking her up was not on my to-do list!! Second, I'll say this establishment has the worst drive-thru set up...when the line to get to the speaker is 3 or more cars long it blocks the cars parked in the spots to the right of the line. It was stressful for me to watch someone trying to back out of their parking spot, only to realize that they had no room and nowhere to go. I ordered 1 banana split for the birthday boy and 3 small cups with 1 topping each for my other children and husband. The total came out to $13 and change, which I find pricey for soft serve ice cream but I knew DQ was expensive when I chose to pull in so I can't really complain. The drive-thru attendant was pleasant and quick. My order was prepared correctly, and my son was thrilled about his special treat! He even asked if the birthday cake at his party can be a DQ ice cream cake. Looks like I'll be back. read more

I come here for the desserts and nothing else. Service is fast and at most times friendly. Its a local kids hangout but they're pretty well behaved. This location is convenient for me. read more

This Dairy Queen is good. It meets standards with looks. The food is great! No problems with the service. When you order food, they deliver the food to your table if you are eating in (similar to a restaurant.) Now i believe in their saying, "This is fan food, not fast food." I recommend going here if your are looking for an affordable quick bite. read more

Obviously you know the quality of the food you will be getting here. It is fast food at a decent price. My five star rating is for the staff. This restaraunt is very clean and the staff was extremely polite even though we were a party of 16 with 8 children.....A fast food workers nightmare. Not only was our order brought to us within 5 min it was also done correctly the first time!! 5 star effort and execution from all the staff here. We will be back!!!! read more

Great cones, Burgers too and the soda is excellent, but it is the customer service that makes it amazing!. They run a tight ship and yet are still quite nice and so prompt with service. I could go to 2 local DQs, but I choose to drive from Manchester, CT to Cromwell at least twice a week. What does that say about how great they are? read more

This is sad to say or may be an indictment on how simple I am when it comes to food, but this Dairy Queen is actually one of my favorite restaurants. My best friend and I used to go every Saturday for lunch because the restaurant is always clean, the food is always hot and the service is always great. For a chain that is famous for it's ice cream, I think you are shorting yourself if you don't go there for a quick lunch or dinner. Their prices are better than other fast food joints and the quality of their food is way above that of a McDonalds or Burger King. In addition to the good food, there is also a lot of value: The $5 lunch is an incredible deal and would cost almost twice that anywhere else. read more

This location is a complete mess. Such unprofessional service almost every time. The latest one was tonight. I pull up to the drive through and order two Blizzards. No "Thank you, pull up", just a "Is that all". Fine..... I pull up to the window and he takes my card. Hands me the Blizzards. No tray no bag. I'm alone in the car, so I guess he expects me to eat them by myself. I ask for the tray he hands me a tray in the car. Seems like for $12 this should have all been done before he handed this to me. Seems petty but this is just 1 in a string of many.... read more

Stopped here while shopping . Been years since I been in a Dairy Queen . I felt welcome . Order the $ 5.00 lunch special was good . Staff is friendly . Place is clean . Busy place . Nice treat ! read more

Boring chain, goofy crowd, mediocre food. Bleh, I'd rather grab some pizza at No Anchovies in the same plaza - or keep it moving further south to a place in Middletown somewhere. Ice cream is all this place has going for it. Don't bother with the food. read more

Clean, efficient and well trained staff. Food is ordered at counter and delivered to your table (eat in). No tipping. For the fast food market it's a bit nicer than McDonalds up the street. read more

Loved the atmosphere, friendly staff, great food. Order did not take long to complete and very good service! The manager seemed very nice as well. In all I give it a 5/5, because it exceeded my expectations! read more

This location is operated like a machine! Everyone is friendly, food comes out very quickly and without errors, everything is very clean, and the food is great! It's the best fast food restaurant in the area! read more