The service sucks! I ordered curbside and waited 10 min. No one came out so I went to drive thru. I told the lady at the speaker and she said "ok pull up to the second window". I waited 5 more min in line and when I came up to the window she said "here's your fries, have a goodnight". She closed the window on me, no sorry no nothing for the wait. I'm not asking for a free meal but it shouldn't take any longer than 5 min for fries and if it does take long then they better come out fresh! But she claimed to be the manager but yet wasn't wearing a name tag, couldn't take accountability, nor multitask. She said she didn't say sorry bc she was busy talking to someone else when I pulled up to the window. Regardless the excuse, if she cannot multitask then she shouldn't bc a manager. PERIOD! Found out her name is Rebecca Perez. She needs to be held accountable. I doubt I'm the first to complain read more

McDonald's - Coffee & Tea Near Me - El Cajon, California

We were sad about not having the Huntrix meals anymore, but very nice customer service here. Thanks to Sebastian for making our visit!

The service here is terrible. I ordered fries for the drive-up. After waiting 12 minutes I sent inside only to see the manager on her cell phone. As I was waiting for her to actually help me, another individual who shared the same Middle Eastern heritage approached her and he was of course helped first. When she finally asked me, she said that they became busy. Weak. The staff don't care if the manager doesn't. This place couldn't even get an order of fries out. read more

We order two meals and we asked for Ranch sauce and they said we dont have and my kids saw the sauce.So we told yes you have it and then she said oh yes sorry.Why they dont want to give us ranch sauce. read more

Horrible service. Always gets order wrong or not correctly modified. Never go to this location and save yourself time

The services did and all the places from La and all cities. So this is a good at pain and also Stevenson, they're really good at game answers. They they get the happy meals, food and food more information soon read more

See I expect terrible service from the so called "24hr" McDonald's on Avocado Blvd because they're in Spring Valley so I can understand that they more than likely have hs kids who can't count and old heads who don't grow up. Go read my review on their McDonalds because yall had similar, horrendous service but I wouldn't expect that from a McDonalds in Rancho San Diego. Now granted, it's a McDonalds so what should I really expect but to be fair, when you're in a nice place like Rancho San Diego one would hope the service matches some bit at the very least. I go there after leaving the one on Avocado bc it said Jamacha was 24hrs as well and it wasn't. We got there, waited at the speaker for some time, no one came to the speaker so I went to a window and waited. I kid you not, 3 PEOPLE were working and not one person went on the speaker to take my order. Then out of nowhere the lights turned off. Idk if it's bc I never worked at a McDonalds that I don't have the low social awareness of SOME of the workers there but that's crazy. At the very least, come to the window and let me know "Hey man, we're closed". Would've been perfectly fine but turning off the lights to let me know is crazy work lol I'm sure it's not the best job in the world but you're there to make you're money so don't go messing up the service while you're at it. Respectfully. read more

Almost $12 for two egg McMuffins. Never again well I spend a dime at McDonald's. Terrible customer service and garbage food. Support businesses like In-N-Out. Quality food at a reasonable price.. read more

I went to this McDonalds at 11:30 And placed a mobile order before hand went to the drive thru and no one was talking on the screen pulled up to the window there were workers in there and they were cleaning and talked to one of the workers to tell me there closed but it says there not what is this kind of service even on google says there open bad customer service read more

McDonald's - Coffee & Tea Near Me - El Cajon, California

Checked my food. Fries were over cooked, burnt and very oily. Went inside to swap for fresh fries and they gave me the exact same style of fries, over cooked, burnt and extra oily. If you see the fries coming out that way, change the oil for the fries, it's old and burnt. I don't know if she was the manager but she rolled her eyes when I called her out on the fries and gave me attitude, while I was very polite about the whole situation. Going to McDonald's and get fries you'd expect the golden crisp fries , McDonald's bread and butter. The manager should check her stations instead of taking pictures on Snapchat at the front counter. Was our go to spot but I guess whoever took over needs to check there workers and managers. Got me refund for the food. Never going back to this location. Horrible!!! read more

Bought a happy meal with a toy and fries...no hamburger? If you try to contact this location, the number is no longer in service.

Big girl at the drive thru handing the food out at around 9:55 9/16 was rude as hell. I pull up and she just rushes and hands me my bag and asks what I want so I ask for hot sauce and ketchup. She just hands me hot sauce and closes the window quickly. I'm like ok whatever I'll ask for ketchup but it takes her awhile to even look back to see I'm still there and she just opens the window and I'm like "can I get ketchup? You only gave me hot sauce" and she grabs some and flings it in my hand like you would flick water at someone with your fingers if that makes sense. Then she just turns around, doing all that without saying a word. Like drop the fucking attitude, I wasn't even rude about it but you're ganna be rude because I asked you to do something I already asked you to do. Imagine getting mad someone asked you for ketchup. read more

My order took for ever they made me get out the drive thru and wait in the parking lot for half and hour. I got off my car for my order and they were half ways making it the fries were cold and nasty I got home and the burger was super burn and with no bacon and it was a bacon burger ‍ . Bad service nasty food and super unprofessional and the manager acts like she don't see or hear anything or help out with anything . read more

McDonald's - Super burnt patty and a bacon burger with no bacon . Nasty fries brown like they haven't changed the oil . - Coffee & Tea Near Me - El Cajon, California

They take forever. And majority of the time messes up orders. Ridiculously I have to drive to the other McDonalds by the smart n final for good service. They're owned by the same person, what's going on ? read more

don't come at 5 I guess....., hours show they're open. Still cleaning and unloading at 5:45 am on a Saturday. Took them about 10 mins to even see me at the window. Mcdonald's has changed..... read more

The food takes very long when you order even when there not busy at all, the workers also bring an attitude when I asked them to remake something because the food was wrong or cold. read more

Ordered and paid for two McFlurries and then when I got there to pick them up I was told they "weren't serving ice cream" not that they were out or anything, just that they weren't. I assume they just didn't want to clean to machine. Didn't give me a refund and just said that the app would eventually. If they're too lazy to serve the ice cream, mark it as unavailable on the app. read more

Imagine getting off work late and u decide to grab a quick bite, you pull up and you patiently wait..5 min..hmm maybe they r a bit busy i can wait for a bit longer...10 minutes.. lets check the windows.. saw them 2 guys cleaning. I am totally okay with it if the hours changed or the app messed up but nah this skinny guy walked by the window several times completely ignoring me even gave me the side eye. Effin bs right atleast say something. Pathetic team leaders close this mcdonald read more

Says open till 11pm for walk in but doors were closed by 8:15.... Not okay. They need to adjust hours or actually stay open their hours. read more

McDonald's - Hours - Coffee & Tea Near Me - El Cajon, California

They give you a friday special of a fillet o fish !!!! What an fn joke !! Its a frcken slider size dwit midget thing !!! This place is aweful .. the counter girls are too busy yakking and DGAF !! read more

So this evening I came in to use the ladies room. Someone using the toilet was violently ill. There was feces all over the toilet bowl and on the walls. Turns out I could hear a young employee not knowing how to clean the feces. I told her I use to take of elderly people who needed assistance because they couldn't control their bowel movements. She said she worked in the kitchen and didn't know how to clean the restroom. She said they don't provide training for cleaning, which makes sense. I always notice how unkempt the restrooms are. They need to be deep cleaned. Teach your employees to clean please. P.s. everyone was friendly in the restaurant. read more

McDonald's - Unkempt restroom - Coffee & Tea Near Me - El Cajon, California

Everything time I come they always give me raw fries never fully cooked and thats not safe. I have even asked for them for well done and even with no salt just for them not to come out raw and it's always the same. Management doesn't have the best attitude as well. If I can give zero stars I would read more

Woah got a really bad Big Mac to today I was only able to take one bite Manager was rude but did give me a refund what happened to good customer service like I'm sorry about that will never happen again what can I do to make it better would like something else Wow Thank You ! read more

Negative -5 star they have there doors closed when it clearly says open til 12am not everyone like the drive thru long lines people turning around due to wait time and mess your order up bad management will contact corporate shame on McDonald's read more

The worst dining experience in my 63 years of living. I wouldn't wish the meal I had on my worst enemy. Workers rude. Bathroom filthy. They were blocking the doors to keep customers out at 9pm. I didn't even know that was legal. I'll never bring me or my grandchildren to McDonald's ever again. read more

Don't order in the app and get a deal cause they will give you crap food. I spend a lot of money on McDonalds so when I can get an app deal it's a nice perk. My free fries were double fried to a burnt crisp not even edible and the large soda was a cup full of ice maybe two shots of soda if that. This has to be the worst food experience. Please do better if I spend $9 on a combo give me a decent meal. read more

We had ordered a meal and came to pick it up, they said it was open but was not and when we tried to pull up to on their drive thru they rudely just waved no and didn't let us explain we had ordered already. Bad costumer service. read more

Just had a terrible experience with a manager at least I think she was. She grabbed a cup from my hand and threw it in the garbage because I questioned the amount I was given for an ice cream cone without a cone. She was very rude. I was with my grandson and I didn't say a word to her as I did not want him to be frightened. So not ask questions or they will rip something from your hand and throw it away. Terrible customer service. read more

Employees don't read instructions and get order wrong all the times . It's been A struggle every time o order here . read more

This McDonald's has to be the slowest in San Diego. Should no longer be called "fast food". Waited over 20 mins and after waiting that long we decide to see what the hold up was and we got no clear answer. Management was having some sort of meeting and didn't bother to see what the hold up was and why so many people were waiting. Never coming back. Oh yeah, management wanted to take a photo of all the crew knowing people were waiting read more

Worst place ...either they have staff that don't know how to read English or they don't care about customer service. I always get my order wrong no pickles or onions and I always get pickles and onions also large fries not even full ? read more

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Hours advertised opening at 5am, drive thru 24/7. I just left the drive thru at 557am, told by employee restaurant opens at 6am! Someone needs to update the hours on all sites! Not okay to false advertise especially to someone who really needs their coffee!!! read more

ordered a $6 meal took 15 minutes my fries and nugs were cold but solid burger will come back but service sucks all the time

Man, I get it. It's McDonald's. People aren't tripping over each other to work here and they don't pay enough for people to care very much, but that's a thin excuse. There are plenty of locations that still do a passable job, and this seems not to be one of them. I got two happy meals, and only live a few minutes away everything was cold when we got home, the nuggets were like rubber and the fries were sad and limp. read more

1. McDonald's has brought back the OG steak and egg bagel. Anyone old enough, like me, that remembers the first time it was out many years ago, it was absolutely delicious. I decided to get one even though the cost was ridiculous. Nine dollars and the steak patty was at least 30% smaller than before in my opinion and the quality of the bagel was criminal. I don't think I'll be doing that again read more

So I stopped here simply for an Iced coffee. And what I walked into was not pleasant. The girl at the front that took my order was extremely polite. But the rest of the staff here not so much. When I walked in a guy was speaking loudly not concerned that a customer was there waiting along with me coming in and was yelling out I don't give a F***. Also kept saying I make more than that and preceeded mulitple times to shout out, can suck my ****. Had little regards for anyone else. I believe the other guy that was working here that was most likely the manager was allowing it. He appeared to have attitude. Also I asked for half and half and they advised me they don't have half and half. What is that? I'm done with this Mc donalds simply unjustly. read more

You don't even deserve one star ! Worst Mac Donald's EVER ! I came here Tuesday morning 8/2/22 Man who took my order rude asf. Made me repeat my self like 5xs . Took forever to take my payment and In the end when I get my food my order was in complete !! What kind of crap is that . You guys are so quick to collect payment but can't complete a simple order . I don't understand. Seriously sooo inconvenient. I'm not even from your area but the fact that this happened is frustrating, that morning I was on the go. I trusted you guys that my order would be complete and it wasn't . Sooo sad that you guys can't complete a SIMPLE TASK ! Any who if you would like some breakfast ni SUGGEST YOU DRIVE ACROSS DOWN BECAUSE THERE RUDE HERE AND THEY WILL PROBABLY GIVE U A HALF ASS ORDER WOTH UR FOOD COLD . Oh and forget to give u your coffee to top it off ! read more

No chicken nuggets in both happy meal boxes. My food was dropped when given to me. Called restaurant and declined my call multiple times. read more

McDonald's - 6 pc. Chicken McNuggets Happy Meal - Coffee & Tea Near Me - El Cajon, California

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First time I went through, they got my order wrong. I don't know how considering it was around 6:30am and it was only me in the drive thru. Second time I went through, approximately same time, I sat in the drive thru for 15 minutes and no one came over the speaker. I asked if they were even open and no response. I tried to give them a chance considering they have 1.5 stars on yelp, but now I see why. Very disappointing for something that's suppose to be convenient. read more

THIS MCDONALD'S IS THE WORST EVER. THEY NEED TO CLOSE DOWN. Sorry to say like ever kid my son love to go, so I treat him and try to have a bite once in a while. The burgers are made raw and put together like trash. See pictures below. They get me every time I think maybe they trained these employees or pay them better now right....? WRONG! When are you going to have pride in what you do? Give 100% corporate must be doing them wrong cause the employees hate working for them. read more

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