Manger here is dumb as bricks. I use the app it says but stuff 10bucks or more get 3 bucks off. Before tax my meal was 10.something the dumb manger then says I have to add more. The manger can change the thing to give me what it says and keep customers happy. This manger is terrible. read more

After hours has poor service and strange rules..... 1) Cash only. Something about their computers needing to reboot... 2) No ice cream after 11pm. 3) No Quarter Pounders made after 3am. read more

The worst customer service I have ever had. When I come in the employees completey ignore you. I finally said after waiting for 7 minutes I said can someone please help me place my order? When they engage you they act like your bothering them. I frequent this McDonald's because I Doordash on the side I get the same treatment when I pick up Doordash. As far as I have seen EVERYONE does. It doesn't help that the employees do not speak English. read more

seriously... how hard is it to put all the ingredients on a sand which... ehhhhh McDonalds... you forgot to put the chicken on my chicken sand which... Honestly... but thanks for the brown lettuce... that was YUMMY read more

1. They got my order wrong. 2. Fries were cold 3. Soda was flat 4. Tables were filthy 5. Watched an employee walk out of a bathroom stall and go straight out the bathroom and go right back to work without washing her hands!!!! Disgusting!!! read more

One star is too good for this location! They must be one of the WORST McD's in the entire city. I leave only one star because I have no choice in order to leave this review. Every experience I have ever had at this location has been a negative one. ALL staff members are the worst I have ever seen for performance. They treat you like TRASH. There is NO customer service whatsoever, orders are ALWAYS wrong, they've ARGUED multiple times, DON'T accept coupons instead of simply reading the print, the establishment is DIRTY all the time, the bathroom is DISGUSTING! Staff makes you feel like your bothering them if ask questions or "waste" time.I have decided to NEVER spend my money here EVER again. I refuse to support a franchisee who doesn't value their customers. Surprise ! WARNING: DO NOT GO TO THIS LOCATION!! read more

Best McDonald's I've ever had. Ohio McDonald's don't have anything on this place. Quick service. Great taste. Fresh food.

If you can find your way through the twisting, turning, looping maze that is their drive-thru lane, the people are very nice. McRib. Holla! read more

If I could put 0 for this review I would. This McDonald's have the worst customer service ever. they're very rude they don't want to give you your reward. they don't want to give you the deals. can't understand them. They can never get your order right. Please don't go to this McDonald's the worst in Colorado. read more

I come here every Sunday around 845 and the drive through lines take 25 minutes to get through. Last week at the drive-through they were joking and laughing on the speaker and it took forever pry four minutes for them to even get back to me on the speaker and I could hear them joking and laughing. They need to get a new manager for this place read more

The worst McDonald's I've ever experienced. Sadly, I've been here many times because I live nearby. They almost always screw up the order somehow. Forget to give me things I ordered or give me things I didn't order. Today was the last straw. They had me wait for 12 minutes in the parking lot, so they could bring my food out (2 big breakfasts). When 12 minutes passed, i went inside to find an absent manager and a very rude, unhelpful staff. When i finally did find the manager, she was very snarky and dismissive...complaining to me (the customer) that she was under staffed (I saw plenty of young kids standing around behind the counter, so I'm not sure that being under staffed was the true problem). I simply asked for my money back, if she couldn't produce my order (clock still ticking at 17 minutes). She jerked my receipt out of my hand and proceeded to try to count my refund. She then became so frustrated at trying to count that she overpaid me by 3 dollars and shooed me away. I will not be going back to this place ever again. (When McDonald's begins automating their entire restaurant, perhaps then their customer service will improve.) read more

This is a busier location, but staff seems to be friendlier and more helpful than your average Micky D's. It is acceptably clean in both the restrooms and dinning areas. I love their $1 Hot n' Spicy Mc Sandwich. read more

McDonald's - Hot n' Spicy! - Fast Food Near Me - Englewood, Colorado

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Worst McDonald's I've ever been too. Waited in line for 30 min in drive thru behind only 2 cars. Horrible service

A clusterf*** of a drive though. I just wanted a drink and they couldn't get it right. This is why Chic-Fil-A is number 1.

Asked for some bbq sauce and was told it was an additional 25 cents. I asked if my nuggets came with sauce since I was offered during my order and was told by the manager yes and he had already put one in the bag. Got home and no sauce! Since when did asking for sauce at the end of making the purchase begin? Would not have been an issue if told up front. Doesn't make sense to run a debit card for 25 cents more!!!!! read more

Shantelle is always working night and I say she's a great worker and always happy no matter how busy or long her day is she great with customers read more

This McDonald's knocked it out of the park tonight. I went to Smashburger and sadly there fryers were down and I was sad but I was like "well what else is around?". So I found this McDonald's and let me tell you what..... they were packed through the drive through 10 cars at least but I was in and out of the parking lot in like 5 mins. And the people at the windows were genuine. Ask yourself this question. "When was the last time you went to a drive through window and person talking to you treated you like a real person?" It's rare and the killed it. So bravo! And I say it again Bravo. read more

We went and ordered at the drive-thru and ordered 2 hamburgers only majo, a iced mocha and some other things. Instead they gave us 2 hamburgers with every thing, pickles, mustard, and ketchup. Then the iced mocha was changed with a frappe, we asked them to change it twice and both times they gave it back wrong. read more

They can never get an order right through DoorDash. Don't bother with this place. Happened multiple times.

Forgot sauce I asked for specifically twice and was short changed. Did not realize till I left and was counting as the lady was not paying any attention to what she was doing and trying to multitask. Sad I was shorted money, would be zero stars. read more

poor customer service from store manager. never read the receipt when order was customized. ordered twice each time I customized my burglar to have no American cheese and both times the manager got the order wrong. i asked if I can have a business card she said no she didn't have one I asked if there was anyone I can contact and she said to she "DIDN'T CARE" read more

I went to this McDonald's to get a couple biscuits. Like with all fast food I should have checked my bag but figured how hard is it to mess up two chicken biscuits. Apparently for this McDonald's it is quite easy. I got home, took these atrocities out of the bag. They were harder than granite which actually helped me out because a intruder broke into my house. I had no weapons in sight so I began to beat the assailant with these biscuits. They worked. Unfortunately too good. I ended up killing the guy. He got off easy if you ask me if it was a choice of that or trying to eat those biscuits. I called up to complain. Customer service told me to drive back across town and tell them my name and they would replace them. I declined as I do not enjoy spit in my food. I swore off this McDonald's for a month until I happened to be there early this morning and with nothing else open for business I decided to temp fate once more. My mistake as I should have just given them half the money I was going to spend on more rocks and drove away. Ya know the saying, fool me once. Lifetime ban on this McDonald's. I would advise all to do the same. read more

Worst drive threw and service I've EVER had from McDonalds. I waited in line for over 35 along with the same 5cars that have been in line this whole time. The manager is just in the drive threw window yelling at them with curse words. HORRIBLE!!!!! And to top Everything off. We got the wrong order‍ get it together Seriously read more

Everyone that works there should be appreciative of their fellow employee Tracy. He has the best attitude and exudes excellence. Top notch employee read more

Service is bad! Waited for ten minutes! Only one car behind me at 5:20am! Restaurant completely empty. One guy doing everything. Want a grab and go breakfast? Don't stop here. read more

Terrible drive thru!! Every time we go there they always ask at the 2nd window "what did u order?" Once by an employee and then by a female manager. The manager was very rude for no reason. If ur busy and u can't handle it get a new job!!! read more

The service was horrible and to make matters worse, the staff acted as if they didn't care! They told me it would be a minute which easily turned into over 10 minutes, thereby contributing to my being late to an appointment! As a former employee of McDonald's, I KNOW what there standards for service is and this particular restaurant failed miserably! I will go out of my way next time, on hopes that another McDonald's will demonstrate the excellence McDonald's advertises. Oh! And the receiptoffered a buy one get one Quarter Pounder-----NO THANK YOU! I don't have all day to wait on my order! read more

This mcdonalds is honestly the worst not only do the workers barely do their jobs but they also call you names ive been here frequently through door dash and my own personal time and ive never had a good experience or a wait time of less than 30 minutes all the workers ive come by show extreme attitude i had a worker tonight which pulled the last straw her name was "maria" which I believe to be fake name due to the fact that I told them id be talking to a manager because of their pure disrespect and wait time she proceeded to decide it would be a good idea to call me a piece of shit. for people who expect such high wages they surely act like people who should be begging for money on the side of the road id love if management decided to contact me regarding this because this employee makes their entire franchise look horrible I hope you all do not have the experience i have had tonight review was taken on 10/31/21 read more

The drive through is a mess and the service although fast is sloppy! Needs improvement!

I fucking stopped by to get my dollar big mac today. Gotta have an app. Discrimination against older people? You tell me. The only other time I tried to load their app it crashed my phone and killed it. I get it. I'm old. I don't have an app.If I have to have one that's discrimination. Another reason NOT to go to McDonalds. Used to go every Monday. The young girl at the counter wanted to use her app and be a good customer service person but says she can't pull her phone out at work. Talked to the Manager. She could have done the same, but it was NO APP! NO BIG MAC! Bad customer service will keep me away from these already heinous restaurants. I suggest you do the same. BOYCOTT MCDONALDS! Tell your friends. I know I will. read more

On Wednesday, February 19 around 12:00 I was attended by a woman who gave me a very bad service, she spoke to me in a way without respect and also added a drink that I never asked for read more

Never had any issues with my food, always very delicious. However, the customer service isn't always the best. Occasionally I get the employee who has no customer service skills and just wants to clock out. Otherwise not horrible. It's a fast food restaurant. read more

Shitty shitty service, manager lady has no management skill at all and doesn't give a crap...,expect a long wait and to see a bunch of chaotic bad service read more

always my go to mcdonald's, there's 3 right around me but i always make the extra 3 min drive to come here just because they're always fast and efficient. read more

Other reviews are accurate. This location is garbage. Takes forever and apparently these cucks don't understand the word PLAIN. Complete waste of money to order a meal that tastes like ass to the person who paid for it. Get your shit together, McDonald's. read more

how is crystal a Michelin star waitstaff hired at mcdonalds?! her mood was as impeccable as her customer service. give her a raise. i haven't seen anyone that cheerful this whole depressing year. read more

this place needs to be demolished to make way for a respective business. seriously the last time i bring my business here. some nerve working these lazy employees with absolutely zero customer service and hardly any brain cells. food wrong again. soent 4 dollars on two peices of bread and meat(they forgot the entire sandwich making) forgot three items total. had to go back in only to be "helped" by neanderthals (that might be an insult to cavemen). read more

McDonald's - This was my 4$ Mcgriddle. With nothing on it, after all was said and done 20 minutes later..at home. - Fast Food Near Me - Englewood, Colorado

Upon my arrival to this McDonald's they only accepted cash only which was highly inconvenient for me, furthermore I order a grilled chicken sandwich and opted for a crispy chicken sandwich since they didn't have grilled chicken sandwiches. Thank you read more

Can't beat the good ol' $1 ice cream cones at this McDonald's. Better than the mcdonalds further down on hampden and federal.

Went through drive thru. Everything was fine...then I made the mistake of asking the lady for ketchup...she said ok...I didn't get ketchup....went inside to get ketchup and walked up on chaos...The girl at the drive thru does see me and says nothing....so I wait patiently for one of the employees to help...The manager is up front yelling at the gay guy with blue hair cuz he stuck his finger in something...The other people are doing what they can to avoid eye contact then the 1 guy at the register asks what I wanted I said ketchup...just fucking ketchup...lmao...got home to cold rubbery fries and I do like mcdonalds fries...save yourself the inconvenience. read more