Never thought I would say this, "the Deluxe Chicken sandwich is BOMB . The Gentleman who took our drive thru order was polite, positive energy and delivered excellent articulation. Tomatoes super juicy + dress + nourishing. Placed order 11:30am ish read more

Definitely the worst costumer service I ever had is a McDonald's horrible staff, i did a mobile order and they didn't have it in the system and the girl told me to step a side and wait for a "while" that was so rude. Never coming here again read more

Considering this Mickey D's is one of very few choices to stop for food and restrooms on the way to/from Rocky Point, we ended up stopping here twice over the long weekend. I'm not a fast food fan, and I'm especially not a huge fan of McDonald's but I do have to say that they make a mean ice cream cone! I had a coffee on our first stop, which was just fine (although they didn't have my preferred sweetener - the pink one). On the way back, I went with a classic crispy chicken sandwich and had a few of Jared's fries; both were pretty gross. For 55 cents though, I had a bag of apple slices, which was a not only a great deal but a healthy option too. Decent bathrooms and a changing station to boot, I was thankful for that (as was baby M). This is definitely not a destination but a decent road trip stop. Be prepared though, it gets very busy on holiday weekends! read more

There was no soap in the men's or women's restroom. How were the employees washing their hands? Totally disgusting and unacceptable.

Drive through was a 40 minute wait. Eventually we went inside to figure out where our food was. They hadnt even begun making the food and had no record of our order or 5 people behind us. read more

Well, we were hungry and there aren't many choices in Gila Bend. This McDs was pretty disgusting. Not a clean table to be had and trash piled up on top of the trash bins. Really!? Lids were scarce as were the cups for ketchup. One ice machine was out of ice. But they were busy. I guess when it's one of a few choices, people will still spend money at your business even if it is poorly run. read more

McDonald's - This place was gross. - Burgers Near Me - Gila Bend, Arizona

I stopped by at 3 PM for coffee since I seem to recall a big advertisement some years ago about great coffee. It was very busy even though the information web page reported 'live' that it was not busy. The coffee was in that almost burnt state that tells you no one in their right mind buys coffee at this place and they can't don't have the self respect to throw out the leftover coffee that hasn't sold for a few hours. I have never ever been accused of being a foodie. read more

It's great if you want a messed up order and waiting half an hour (when the line is short)! Even after correcting the person in the drive thru on my order 3 times, it was still messed up. read more

McDonald's #1168 is outstanding! We stopped here on Christmas Day, and their staff was so attentive and friendly. They were fast and efficient, and we had a wonderful experience. Outstanding food! Outstanding service! Thanks so much! read more

Stood in line for 20 minutes for coffee order. Ian is worthless. He can't give out change, is so slow to take orders and no one helps him. He is struggling and the line is back to the back doors. Two coffees hardly with it. Peace out. read more

Very friendly and pleasant service. This is our 1st time here. The order was done perfectly and the food was hot fresh and delicious!

Worst McDonald's I have been to nationwide. They don't even deserve one star. Something major needs to happen or they just need to shut down in general because it is hurting the McDonald's franchise. Waited forever and the whole place was packed with people some said they had been there over half an hour. The workers were not even trying to be fast, friendly, or apologetic. I had to leave couldn't even get my money back. Awful. If I were you go to the Carl's Jr. next door. read more

Wish I could give 0 stars. 1 stars is a compliment to this place. Worst experience I've ever had with a "fast food" place. Took over 30 minutes AFTER I ordered in the drive thru to get my food. Employees and management do not care. Avoid read more

Just sat in their drive through for, I kid you not, 45 minutes. Not sure why, shoulda left the line long ago. People been doing that all around me. This place is an absolute disaster. read more

We were there they had no more troll toys for my nephew but the sweet manager gave us the the last ones thank you! Very generous. Very clean too! read more

Crappiest customer service, food is cold, rang my order up wrong, people came after me got their food and I'm still waiting for soap.

I've been waiting for a bacon egg and cheese biscuit and a French fry for 23 minutes. Longest I've ever waited at a drive thru in my life. Wish I would've just skipped the food. read more

My husband and I came here to get ice however their order of operations is absolute trash and took us 20 minutes to get our ice as the cashier proceeded to stand there and do nothing. The place was kept clean on the bright side. read more

On a seemingly normal Wednesday night, I decided to take my dog on a joyful ride down the highway. And as most human - animal partnerships go, you always end up at McDonald's for a puppy ice cream. First of all, the architecture was stunningly gorg I stood by the register when this naked man came to the register and asked me to take my order. I didn't want to offend him or make this situation awkward, so I reluctantly placed my order with him. Food was good but @McDonalds please consider hiring a general manager, as I hope no one else have to experience the discomfort I went through this evening. read more

We have stopped here many times and won't anymore, it's the worst McDonalds ever. Management and staff are so slow and inefficient. The place is nice however disgustingly dirty. Decided to do drive through today and it took 15+ minutes after we paid to get 2 egg muffins. They walked out to our car twice and asked what we ordered. This owner is out of touch with running a restaurant. read more

I peed here many times. And I've eaten here - well not here - I ordered at the drive through and ate in my car on the way to/from Cali but same thing, right? Anyway, its a clean anf fast McDonalds. What else can you ask for? Good job. read more

Worst McDonald's I've ever been to. They closed their lobby at 10pm due to cove times and I understand that. BUT when I went to the drive thru window to ask them how to order (because I was in a truck with a large camper) they told me to do car side pick up. Well it's closed for this location and they proceeded to ignore me and not let me give them my order. Oh well, y'all just lost my money. read more

The service was awful. Every table in the place was dirty at 10pm, it was not busy. The drink dispensing area was disgusting. Manager walked right by it all and it did not phase her. read more

The food here is the typical McDonald's fare. We came here with a fairly large group (about 10) in order to get a quick bite to eat before we head out on the road. The food was ready in a timely manner and tasted like any other McDonalds (extremely processed). Normally, I would give any McDonalds a 1 star review, but this one does make for a really clean rest stop. It's definitely a lot cleaner than one would expect it to be since it is so isolated. As such, it deserved 2 extra stars. Overall: 3/5 (A-OK) read more

We have now been waiting 20 minutes in the pick up lane for a quarter pounder and fish sandwich. Have no idea what the heck is going on in there. read more

My wife and I went through the drive-through at this McDonald's on 11/1/2021. The order taker was friendly, but not accurate. We asked for an unsweetened iced tea but we got a sweetened tea. We asked for a chicken nugget meal, but we didn't get any chicken nuggets. I asked for a McChicken and they gave me the spicy chicken sandwich. Also, there is something wrong with their Coke, it doesn't taste right. The woman who gave us our food was pleasant, but not interested in correcting our order. Next time, we'll try the Burger King down the street. read more

Try the Taco Bell in the truck stop next door. This McDonald's is that bad! I must confess I actually like breakfast at McDonald's on occasion. Never again here. Service at one speed: SLOW. Defeats the whole reason for this McDonald's existence: stopping in for a quick bite on your way to San Diego or to Phoenix. And today, after a 20 plus minute wait after ordering, the food was cold!!! read more

McDonald's - Slowest service ever! - Burgers Near Me - Gila Bend, Arizona

Waited for 5 minutes to give order in drive through. 10:52am order was taken. At 11:10 am we were asked to wait in a parking spot for food. At 11:20 am we went inside to get a refund. Fast food doesn't mean 30 minutes in the drive through. After looking at these reviews its obvious consistently slow and bad service is normal for this location. Probably best because McDonald's is very unhealthy. read more

Great McDonald's. We stop here every time we drive from San Diego to Phoenix. Always clean and consistently good. Nice and new too. Only 3 stars, though, because it is after all a McDonald's. read more

The worst service ever!!!! After I ordered and paid for a large caramel iced coffee, I waited 20 min. When I told them I had to leave and wanted my money back, they said they would make it, again 10 min went by and nothing!!! So I had to leave. Never got my coffee or did I get my money back. Absolutely terrible service. I will never return. read more

Cordelia was so sweet! I know McDonalds doesn't get very good Yelp reviews, but it's fast food. Cordelia rang me up and she was super friendly, personable and sweet! Give her a raise! read more

It took them 50 minutes to prepare two happy meals, a spicy mcChicken and a quarter pounder. Their customer service was awful!

We waited over 30 minutes in the drive thru.. Multiple cars left, but since I already paid I had to wait. Did not even received an apology or anything from the staff ti address it.. Horrible but there is really not a lot of other places to go around here ‍ read more

The wait for this McDonald's is ridiculous! We ordered coffee at 6 AM and waited in line for 10 minutes before we pulled out and left. Doesn't seem like fast food! read more

i got hear at 5 am. I have been waiting now for 10 minutes and the doors are not open. Either the sign is wrong or.someone doesnt want to open. read more

This place was disgusting. Not up to McDonald's standards. Ordered the Iced Coffee and there were maybe 3 ice cubes in the cup. Coffee was warm and gross...the place was busy, but should the standards go down? read more

Good customer service, nasty bathrooms yuuuuuuuuuuuuuuucccccccccccckkkkkkkkkkkkkkkkkkk!!!!!!!!!

Worst McDonald's experience ever. My order was repeatedly screwed up by the drive thru. There's a real attitude problem here that I think is racially motivated. read more

Clean bathrooms. BUT check your order before leaving. They are not very accurate with making sure you have all your food.

After arriving at the restaurant, we order after a rush and did not get our food for over 20 minutes. When mentioned to the workers, they did not apologize, but instead made excuses as to why the food was not cooked nor delivered. After confronted, employees talked bad about us, and we could see this clearly happening at the cash register from our table. Another person that was with us, ordered something else and still waited for longer than 10 minutes. Very poor customer service. Not happy read more