Well part 2 I went to McDonald to replace my food I went in there and asked for who they told me to ask for and she came I told her and she was being a asshole right up in my face ask for a receipt and I said I didn't have one because when I called they never told me I needed one I didn't have it in my car and they didn't replace my food so I left never come here they are assholes read more

I have to give them five stars because of the fast service. We went through the rice thru faster then I've been anywhere. Great fries as always and a descent fish sandwich for my mother-in-law. read more

McDonald's - Fish sandwich and fries - Fast Food Near Me - Gladstone, Oregon

We were not having issues a lot of the time. The last couple of times they would mess up our order and we would just wait at the second window until they came to find out what they missed. This time on 1/9/2025 at 8:58pm they messed up our order again, they were very rude about it saying they didn't have our order in their system. It was a mobile order so they didn't give us a receipt so they were saying to pay for another fry. Why do we need to pay more money for fries when they didn't give us fries with our first order. Very rude staff! Looks like we'll need to go down the road on 82nd Ave to the McDonald's near Fred Meyer. read more

I don't expect much from a McDonalds, but this place's service is horrendous. They impose the inconvenience and then act rude about it and do nothing to compensate. Yikes. read more

Worst customer service, they were rude because I misplaced my receipt, even though they're the ones who messed up my order I ordered the sausage McGriddle meal with iced coffee. They gave me the wrong sandwich and 3/4 of my order was either missing or incorrect. Not going back. McDonald's isn't the and friendly atmosphere that most us had growing up :( read more

630pm Sunday all dinning rooms doors are locked. Dinning room is half full of Hawaiian people, yeah you read that right. Crazy I know. We decide to go thru the drive through. This was sketchy as well but we got our food. read more

The morning staff here is great. The evening staff... not so much. They're not even good. I so enjoy being greeted in the mornings by the staff here. My favorite is a woman I see regularly, I believe her name is Susan. She always has a great attitude and makes people smile. I've very rarely ever had an issue with my order in the morning and everything is generally made very well. I've had the exact opposite experience when we've stopped in in the evenings. The staff has been rude, they're VERY slow, and the food is usually cold or made wrong. I was recently told by one of the drive thru staff to hurry up and leave the window, because of the timer, before I could even get my drink into my drink holder. The next time I was asked to move to window 2 to wait for my order. When they arrived at the window nearly, 10 minutes later, he quickly tossed my food out the window and RAN off. I didn't get drinks or sauces, and I was missing chicken nuggets. I had to then go inside to ask for the rest of my order. No apologies, just rudeness! The last time we only ordered a 5 or 6 piece chicken tender and a medium fry. We were again asked to move to window 2 where we waited OVER 10 MINUTES! When the girl showed up we told her that was a ridiculous amount of time to wait for a small order. Her reply was, "Ya, well they're fresh so you wait." and shut the window and walked off. What's worse is the fries were absolutely COLD. I doubt I'll be back here after about noon ever again. It's not worth the rudeness or wait to come here. As long as the morning staff, and Susan, are here I'll stop in for coffee and breakfast now and then. If it's wasn't for her and the morning staff this would have been a 1 star review. read more

Having along time to wait at the DMV I came here for lunch. Blood sugar was low, I had time, it was 3 minutes away. There was one car in the drive through. There was no one inside. I ordered the Big Mac meal. It had been a long time since I'd been at a McDonalds. I ordered NO pickles. Seeing that they weren't busy AT ALL, I asked for fresh fries, and a fresh Big Mac. Almost $10. I had about 40 minutes so really no hurry. I could feel my blood sugar dropping so I was ready to eat and go. What I got: I got a mac that was already made and sitting there. They pulled out the pickles. When they put it back together, the separating bread from the double meat was now the bottom. They pulled the pickles but the lettuce b/c of the mayo(?) was still had the pickle juice saturated in it. I hate pickles. The meat was cold. The fries were cold and tasted like they tried to re-drop them in the oil or they were just that old. The coke was how I remember McDonalds coke. It was good. Their worker have no integrity and no respect for the people that come in there to eat. I would have fired all three of them. Total disregard for their customers. A reflection of the workers themselves. I have no idea if they dropped the meat on the floor when they pulled a SITTING THERE BIG MAC apart, b/c they didn't want to make a new one and thought it would 'serve me right'. A totally Terrible Experience. I frequent the Harley dealer across from the parking lot. I made sure I told everyone what these people are like. I didn't have time to have them make a new one. I told them. The young person said 'sorry'. Well, sorry isn't good enough. What kind of integrity do these people have to serve that? I didn't have time to have them make a whole new order. The text from the DMV dinged me. I had about 10 minutes. I would NEVER go back there. With people like this, you NEVER know what you lunch went through. They absolutely do NOT CARE at all. read more

Updating my review to focus on the drive thru experience. These folks are always friendly, and generally get your order right the first time. All in all a good experience. read more

Their employees are rude and let certain kids in the play place and she kicked us out for no reason

Hey, please fix your hours on the website. It says open 24 hours, and I just went through the drive-thru, and no one seemed to want to take my order. I pulled up to the windows and then all of a sudden the lights inside shut off. Either your workers don't want to serve people or your hours are incorrect. At least have the decency to say that you're closed or on break. read more

I guess they are 24 hrs. again? Maybe the dining room has reopened? Will go by and see one of these days. If someone knows it's not 24/7, please post. I am convinced their Regular Coke tastes almost like Diet. Cool people were working there late night/morning the last few times I was there. Maybe McD's gets better the further from the center you go in PDX? Canby has a good late night McD's, too. Probably a lot less busy helps more than anything? read more

on Google it says your open 24 hours. why were you closed at 11? lights on in th building cars in the parking lot but no answer at the drive thru read more

It has been some time since I had breakfast at any McDonald's. My usual would be their Big Breakfast. These day's they offer an option of adding pancakes. The sausage was good but a bit thinner than I remembered. Hashbrowns were crispy and hot. My biscuit was very nice but the packets of grape jam was an odd consistency, half running and lumpy. It tasted great all the same. My scrambled eggs looked a touch on the, well the best word to describe them would have to be, "slimmy" but they tasted great and were not over cooked nor dry. Overall I am pleased. read more

McDonald's - The Big Breakfast - Fast Food Near Me - Gladstone, Oregon

The food here is McDelicous! Food was fast employees were friendly and polite. Neighborhood didn't feel shady at all and felt happy!

I honestly love this McDonalds location. The absolute best employees, especially the ones who work at night! My order is almost never wrong. I've gotten to know the employees by name since I'm a regular to this location now. (I've been a regular to others, too, because I'm fat, sue me. Lol) The sweet tea is always delicious, fries super hot, and served by some pretty cool people. What more could you need? read more

5 stars for graveyard Vinnie and graveyard Vinne only. Excellent customer service skills. Ive never met a happier McDonalds employee

Ok, its been a year now and I am actually quite impressed!! The turnaround from their "Grand Opening" FAIL has improved to be more of a WIN now as of December 2018. They got nice people working there that will actually take the time to talk to you if the rush is mellow and if its not too busy. They honor coupons compared to other McDonalds that refuse to even take coupons. This location gladly accepts them and I have been frequently been going there and I officially change my rating to 5 stars now. This is the best McDonalds by far compared to the others within the Portland/Clackmas Metro Area. read more

Trash super slow mean workers i had to wait 20 minutes just for a soda with no straw I do not want to see another person suffer as much I was in those 20 minutes read more

Greatest McDonalds ever. Night crew on Friday October 8th, 2021 was amazing. best customer service I have ever received from a Mcdonalds. This is my new favorite McDonalds. I highly recommend this place. I will definitely be returning. Thanks guys, great work. read more

Check this out. I order a sausage McMuffin with egg combo meal with an orange juice. I pull up to pay and she says $7.29, I ask why so much. A number two breakfast combo costs around $5.25, she says it's because the orange juice is extra and they get a lot of complaints about that. So this is the way it works, you pay full price for the combo and then if you want orange juice they charge you full price for the orange juice as well. I understand McDonald's is a garbage fast food restaurant, but to straight up gouge your customers is a big mistake. I will email corporate. read more

Worst McDonald's experience in a long time. First off, people were not getting served due to a Spanish language barrier at the register. I tried to purchase a 2 for $4 French fry promotion that was on the computer kiosk, she told me they don't honor that and to order from the computer if I wanted to try that promotion. I asked if I could do the rest of my order too, the rude Mexican lady said no, go computer and then started talking to the family behind me, that spoke Spanish. I tried to find what I wanted to order on the computer screens, couldn't find it, so I left and went to Carl's Jr. I'll never spend my money here or go back to this location again. read more

I called this location to ask about animal fries which I've seen people get on YouTube from the "secret menu", and online . The woman who answered rudely said "no" and hung up on me while I was still talking to her. I called back to speak with the manager and the same lady that hung up on me said I'm the "manager". That was the worst customer service experience I have ever had from McDonalds and so rude and unprofessional. I called the corporate office and left a complaint in they're voicemail. I really hope they take this seriously, because I am not going to spend my money on an establishment that doesn't follow minimum customer service standards. read more

So an update 2019, Sunday day April 14. Apparently I can't order those donut sticks after 1030 per the manager on duty, I showed up at 10:40. The order taker told me he's not sure why but some managers allow donuts to be made after 1030 and some do not. Even though this is not on the menu. Apparently it's a hit and miss on when you can and cannot do it. The problem is management 100%.i do understand breakfast ends at officially 1030am. read more

Slowest and worst run location I've seen. It has taken nearly 30 min every time I have used their drive through.

Extremely slow drive through service. Which is extra annoying because the only reason I even came here was because i was wanting something fast and quick. Would have been served faster at a sit down restaurant. Seriously I'm still sitting in the drive through, 10 minutes. read more

Service can be anything from awful to great. Food is what you would expect from a McDonald's. Always remember that you can substitute most things on your burger, personally I think the McChicken (subbed with leaf lettuce and onion), is phenomenal. read more

never received my food at drive thru and had to go back a couple days later with my receipt explained what happend to the manager she said i had no way of proving it basically calling me a lair no food no refund i have a good job make good money i have no need or time to rip off a $5 sandwhich thanks for nothlng mcdonalds read more

I live in the neighborhood. this one sucks.. goto the one on by the o.c. shopping ctr./or the one @ 224& old 82nd. we've gone here 4/5 times & it always sucks. ordered 4 10pc nuggut meals, got three, ordered 3 cheese burgers, got 3 hamburgers. the Asian manger is no help as all he says is ok,ok,ok, how help, & the southern is just effing dumb. speaks the language, but feel like the useless Asian is more help. go ahaed not saying don't go but expect to be effed as this crew either dosen't care or are that stupid they should be fired. and they want $15 an hr. for minimum wage you f-tards can't even earn $9. whatever it is now. this is the worst of all the micky d's in the neighborhood read more

McDonald's - a burger and a receipt on a bed - Fast Food Near Me - Gladstone, Oregon

The service is slow and they constantly get orders wrong. They always seem to be in a scramble in the kitchen and people are always waiting 20 minutes or more for their food. I ordered a Big Mac meal and it's taken almost 30 minutes while other people who have came in minutes after me, have ordered, and have gotten their food before I have. One star because they really can't seem to get it together or the employees can't read English or something. No onions and lettuce means no onions and lettuce. read more

Third time I've been burned wasting my 30 min lunch break to come here. If You don't accept debit cards after a certain time why isn't it posted? read more

We went through drive thru & ordered 5 meals. Food is good but we weren't given any napkins & NO ketchup for our fries!! Not having ketchup kinda ruins the meal for me & not sure what to do with all the grease on my hands read more

I wish I could give less stars. Went through the drive through which took about 15 minute longer than it should have. We ordered and they told us it would take longer so just pull up to the side. Then they have the audacity to serve me the wrong order. How hard is it to get a sausage McMuffin with egg?? read more

Just got home from the drive-thru. I was made to park and wait because "fries aren't done." Watched several cars as well as patrons inside be served fries. Finally got home with my food and they shorted me a cheeseburger. read more

This McDonalds is really pretty small, but still cozy. The drive-thru is fast, and the drinks always come nice and cold. Usually, three burgers is enough for me. The breakfast is open all day, and I usually get an egg on biscuit without cheese. Plus, if your tank is running low, then a Chevron is literally right next to the McD's. read more

It's 8:31 pm January 1st, 2016. I pulled up to the window to order a large sprite mixed with orange in it. The worker proceeded to tell me a list of reasons why he could not make the drink for me, "we can't mix drinks, it's against our policy" "it's a new year" "my fingers don't work you can come in and mix it" I ended up getting so mad over a drink I left the drive through honking my horn. This was the WORST experience I've ever had at a restaurant. I asked to speak to a manager at the time, the worker then told me "I am the manager!" I was blown away! This manager needs to get checked on his customer service skills. Worst experience from customer service in a long time. Very upset and completely disappointed. read more

Absolutely terrible. We got attitude from the staff, and they completely messed up our order, the sandwiches were sloppily made, and the buns were burned. They forgot stuff on one sand which, and put tomato when we requested them not to. Won't be coming here again. read more

If I could give 0 stars I would. I showed up early in the morning maybe 4:30 at this 24 hour location only to be ignored at the drivethru. When I pulled up to the window to see what was going on there was workers inside that then proceeded to IGNOR ME. I honked and they didn't even flinch. I get it if your system crashes or something you can't take an order but they didn't even acknowledge my (or the truck that was waiting in the other drivethru lane's existence. I JUST WANTED SOME CAKES BEFORE GOING TO THE AIRPORT. read more

I arrived at the drive thru @ 9:11pm, October 29, 2016. I ordered a big breakfast. Got to the window and a pimple pock mark faced boy told me that it would be a couple of minutes and if I could pull forward and they will bring it out to me when done. After sitting in my running car for 10 additional minutes, I get out and go in and ask how much longer? The boy said "well, I don't see it, it will be a couple more minutes". Really? He then brushes me aside to ignore me and take someone else's order. I call that disrespect. As I am waiting patiently, I notice that in the back is a large woman with hot pink hair trying to teach the cook how to prepare my food. After an additional 5 more minutes, the boy packed up my breakfast, inserting it into the plastic bag sideways and putting it down on the counter upside down. I left feedback at the McDonald's website asking for a call back from someone, however, I've not heard back. This was a very poor experience. The pimple faced boy couldn't care less about me, the situation or my order. That person should not be working in customer service. read more