Since the pandemic McDonald's has lost what little momentum it had in the fight to feed healthier food. But with six kids all in sports and trying to run our own business, we have to resort to cheap fast food often. This is my kids first choice. They still don't understand why the play area is closed, and they never take my word for it. So this place is the same as the rest except... The fries were stale. They gave us one bbq sauce for 20 nuggets. The tables were dirty but marked clean. The restroom was "close" but not open. The food is not good. I feel heavy and tired. I need a nap. Yuck! read more

McDonald's - It says the restroom is close. How much further??? - Burgers Near Me - Glendale, California

Food is always good. May have to ask a couple times for certain things, but you'll eventually get it. Play place kinda smells and they're still playing Christmas music, but whatever floats ur boat read more

We arrived at this McDonald's location at 9:00pm, had our order taken a little before 9:20pm, and received our food by 9:40pm. You're probably wondering why I'm still giving it 5 stars right? Waiting 40 minutes for 2 drinks and 20 nuggets DOESNT sound very ideal. However, there was quite literally only 2 people running this location in the mist of a night time rush. I don't mind the wait at all, especially because our order taker was taking orders, taking payment, running across the store back and forth to make drinks, and handing out food. We tipped her. No one deserves to be put through that environment. Not to mention the kind and friendly service she gave us. Before you Karens/Kevins go and say "tHeN fInD a BeTtEr jOb" I want you to think of 2 things before you have that thought cross your mind. 1. They're there to provide the food for your lazy ass self that couldn't make at home to begin with. 2. We all start somewhere, and some of us are working at entry level to eventually achieve bigger and better things in life. I hope this review reaches some people who are desperately contemplating to go to this place, but disregard all the negative reviews please. They're trying their best, and they're doing what they can to provide a service to you and make ends meet just like the rest of us. Thanks for providing awesome food and service! I hope this review is seen by your higher ups! read more

The girl handing out food at the window today gave me attitude and rolled her eyes when I asked her for a cup holder. I ordered two hot coffees. When I thanked her after she handed me my drinks she rolled her eyes again, turned her head and proceeded to close the window. No, "you're welcome, have a good day.. "These kids now days have very poor manners and customer service skills! It's a shame! read more

Order the 2 for 6 sausage egg Mc muffin, and they gave me both with half of the egg. Will not be going to this location again.

Ordered mcflurries and got vanilla ice cream with Oreos on top. Not blended. Lady got visibly irritated when we asked her to blend. McDonald's on orange in Glendale is way better, at least has competent employees. read more

DO NOT GO HERE. they cannot get an order right. Staff, usual suspects, unbelievably rude and spiteful. Hard to believe this place is still running. read more

yall suck at ur job all my brother wanted was a 6 piece nugget and he got cheese justice for my brother please read more

McDonald's - a box of cheese on a counter - Burgers Near Me - Glendale, California

Stopped here on my way out of town to get a breakfast sandwich at 8 o'clock in the morning. Ordered the breakfast sandwich parked in spot number four waiting for curbside pick up. 18 minutes later nobody was coming out. Went in to get my order manager said the system wasn't working. Curbside pick up at this location does not work. Stay away. Will not return. read more

Absolutely disgusted by the people who work here. Ana M is a horrible person. Rude, aggressive, didn't even know how to work the register even though a she's supposed to be the manager. Employees touching people's food with their bare hands, caoughing and visibly spitting in food while theyre talking. I got a refund and left without my food. Mind you, 20 MINUTES AFTER I ORDERED. Honestly to leave a bad review about a fast food place it has to be absolutely horrendous. This made that cut read more

As one of those many foodies that have been following the Travis Scott & Spicy McNugget hype, I decided to drop by this local McDonald to try! This McDonald has two drive-in lanes, and they were pretty efficient in getting people in and out. Once you place your order and pay, they have you park in the parking lot according to the number they assign you. You wait there and a McDonald food runner brings you your order. We ordered 3 Travis Scott meals and 40 Spicy Chicken Nuggets. (If you have the McDonald app, make sure to download to get special deals. They had the Travis Scott meal for $6 with coupon. $9 without.) McDonald was able to get our food fast, but was very stingy about the new Mighty Hot Sauce they had. They only gave us 2 of those. I had to walk into McDonald and get 3 more since my other friends were planning to try as well. Once we got back to our place to eat, we were super disappointed to find that 2 of our Travis Scott burgers didn't even have bacon.... like not even a small piece. We paid for the Travis Scott burger with the bacon and it wasn't there. Must be a common thing with every McDonalds. It happened to my friends too. More the reason to not eat McDonalds ever again. If I do, it will be for McFlurry, but looks like that won't happen since the McFlurry machine tend to be broken at McDonald often. As for the Travis Scott burger, the whole burger was mediocre and the patty was dry & flat. Wasn't juicy at all. The Spicy Chicken Nuggets were crunchy and not spicy at all, however the new Mighty Hot Sauce was bomb! It was spicy and sour, and it does not taste like sirarcha at all. Not sure why people are saying that. I'm giving this place a 2 stars just because the staff were super nice, but missing ingredients in my order, stingy about sauce, and mediocre Travis Scott burger played the biggest factor in my decision to mark this place 2 stars. read more

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I was on the lobby ordering some food snd all of a sudden I heard someone yelling snd it was a manger yelling at a coworkers and being very disrespectful and I felt very embarrassed for the manager to be acting like this. First of all not professional and you don't yell at a co Worker you are a manger and if there is an issue there are better ways to handle a situation. This is actually abuse and I really hope the poor little girl does something or the manager is reprimanded. Oh snd found out the managers name is Yessi read more

Worst McDonalds ever. The guy taking orders couldn't find mine. Had to get out of the pickup line and wait. The order tracker didn't update, so I called and was told the order was ready. Got back into the pickup line but the guy at the window still couldn't find the order. He walked around a bit then came back with a bag. I asked for ketchup and ranch dressing but only got the ranch dressing. The food was just awful. The French fries weren't even warm, I would avoid this place. I'm reluctant to give them a single star. There are plenty of other McDonald's nearby. read more

I'd really like to give this McDonald's a negative 10 star review. I used the drive thru to purchase a happy meal for my son and an Iced coffee. I approached the pick up window was handed a happy meal box and my coffee and without any words they closed their drive thru window. I waited for the girl to open the window and simply asked for the juice box for my son and she said something in the regards to because I used a code from the app they had to balance off the order. I said excuse me? I just ordered a happy meal box it comes with a juice what are you talking about? She closed the drive thru window door and was visibly upset checking the receipt she had because I didn't get a simple juice!! How ridiculous! She was snarky and gave me attitude because she forgot to give me the kids happy meal juice and at the end slammed the door from the drive thru once I got the juice box. I called and spoke to Michael the manager from this restaurant. Working in this industry this is the type of customer that puts you out of business! Rude team members that should not be at the drive thru window and rather in the back of house cooking or cleaning! read more

My rating hasn't changed. Super slow drive thru. And, they never have ANY lattes or ice cream. Why are these items even on the menu? Avoid this location! read more

I'm a regular customer because of my picky toddler. I always oversee the little things because it is always and to me it's not big deal. I always treat the workers with respect because ive worked the food industry. this time around I was mortied with the incident that happened and what the manager suggested as a resolution. I ordered food for dine in at table. The food was never delivered to table and after 20 minutes I decided to check in food and my food was in the counter the whole time. It was lunch rush so I oversaw it the lady in front apologized for the inconvenience and the wait but I told her is no problem because I saw how chaotic it was and I could tell she was overwhelmed. After I try to rush to eat because I had to be somewhere else by 2pm. I took my frappe on the go and started sipping on it until all of the sudden I feel something fuzzy and lumpy in my mouth. I don't know how else to describe it. I spit it out and it was a fly. It was disgusting. I called to let them know the situation and the manager only gave me a non apologetic sorry and offered a new coffee. I swallowed a whole fucking fly which I had to remove legs from my teeth. It was disgusting. Pardon my language but I'm left traumatized. I will never come back to this mcdonals after this. read more

McDonald's - Fly I had to spit out and leg I had to pull out my tooth - Burgers Near Me - Glendale, California

Every time I order coffee with 20 creams inside, they deliver it to me with a bag of 20 creamer containers. I don't pay money to put the creamer in the coffee myself, that's their job!. This is completely lazy and shows they don't care about good customer service. Never ordering coffee from this place again! Wish I could put less than one star! read more

McDonald's - Burgers Near Me - Glendale, California

So we went through drive thru and waited forever.one guy for 2 drive thru windows kept going and forth. Got our food but they forgot 40pcs of chicken nuggets.we live far so we couldn't come back. So the manager who answered our call Jessica said it was ok to pick it up tomorrow now we did and refused us and said there's no Jessica who worked there. And said there's no report about so we couldn't get our nuggets. So please don'tleave til you have all your order and if you miss something go back at once. Worst McDonald's ever plus Allison you're a bitch. read more

Likely the worst franchise ever. Routine wrong orders and cold fries. Now apparently they have food prep that's sick. Hour long profuse vomiting after eating there, plus an obvious cold coming on. What manager allows a sick team member to prepare food? A Glendale McManager does. Run away from this franchise location, as fast as you can. AND if you're lucky- you'll get the stink eye from the old guy that sits there and stares at drive thru customers. Maybe McManagement can ask him to leave? Nope, they're too busy letting sick teens prepare food. And the split order drive thru continues to allow the person behind you to get served first. What happened to first come first served. Maybe I should cut in line inside the location? Worst McDonald's ever. read more

very unorganized, GM here ignores everyone and is very rude. I waited over an 30 to speak to him regarding the customer service and his attitude only to be told he is busy. i will be calling corporate to file a complaint. read more

Would give negative stars if possible. Didn't realize this until I had eaten some already The cow is literally still mooing read more

McDonald's - Quarter Pounder with Cheese - Burgers Near Me - Glendale, California

I rarely order McDonald's as it's poison. But when I do. EVERY SINGLE TIME Something's missing. Order a 6 piece nugget. Make sure to open the box to zero nuggets. Ask for sauce get home no sauce. Make sure to pull over an analyze everything before leaving. How do you request $20hr. When you can't complete a simple task. Do better or robots will take your jobs. read more

This McDonald's is the worst, lines always long and they gave me molded bread ,they deserve no stars if you ask me read more

McDonald's - Terrible - Burgers Near Me - Glendale, California

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Beleive the rating. I was looking past it, just Eager to get food but alas. I had a very small order that took forever. And they seemed confused about their own menu. They had the blandest fries ever. Avoid this McDonald's at all cost read more

Worst location in all of LA and the surrounding area. Management are very rude. Staff will not own issues happening here. Avoid at all costs. read more

I order from DoorDash to get a deluxe breakfast and how is it that you guys mess up the scramble eggs and give me the eggs from the egg mc muffin? I didn't even request that. Just saw the reviews from this place and there stars are so low I'm never order breakfast from this shit place. read more

McDonald's - Not scramble eggs. - Burgers Near Me - Glendale, California

Worst place ever this is the second time i find either strings or pieces of cardboard inside my ice coffee like for example today 6/4/23 @8:50am i got an ice caramel machiatto and a piece of white string came out on my drink .i tried calling the mc donalds back and i dont get an answer .do i recommend this place no . read more

McDonald's - Thats my whole coffee that i had to throw away - Burgers Near Me - Glendale, California

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The ice cream machine and frozen drinks machine has been down for the last 4-5 months and management has failed to do anything about it. It sucks because their ice cream is the only decent thing worth getting at this place. read more

This is the nth time I been using the drive through for convenience, however for three straight weekends now, the guy getting my order at the drive through has been messing up my order. I would always make a confirmation of my order before paying ang he says "yes" all the time. When I get home, either the one one setting up my order or he was, were getting my order wrong. It is either missing something or was not the right one. Not sure would use the drive through if I would be hearing his voice. Messing up orders. read more

This is a terrible McDonald's. I mean I'm general you can't expect too much from a fast food chain but this particular location is poorly run. The employees Have terrible customer service and the management is totally indifferent. I'd recommend staying clear of this location if at all possible. read more

Best service nice, and a ton of fat, best fat man meal Jfhfhfjffbbfbfbtbtbtbtbtbttbtbtbfbf read more

JUST got home and wow....the fries are SALTLESS and cold. My burger was smashed and had almost nothing it. The nuggets are soft and just disgusting! Even the coke is nasty! Like howwww? They also had teenagers working who looked like they had no clue wth they were doing nor cared. I'm legit never coming back to this location again, EVER! Just close down the location already with how many bad reviews this place has. Clearly nothing is changing. read more

Worst McDonald's , I ordered a sprite and instead I got a water with a fly in it. If I didn't double check it before drinking it I would have drank it. When I went inside some old lady was rude when I asked for the manager. She said the manager is on break and she couldn't get him . Why is there only one manager? While inside I asked another crew member if she can get me the manager she went and got him and when he came out he saw the fly in the water and not once apologized. While waiting for my refund I saw more flies pass by . That's truly disgusting. read more

McDonald's - Fly in water - Burgers Near Me - Glendale, California

I live very close to this McDonald's but I don't like to order from here. There is always something wrong when I order from here...especially the stale cold fries! I keep giving them a chance and come back, but I'm disappointed every time. I would rather drive to another location if I'm craving for some McD's read more

Thank you McDonalds for the free "Thank You Meal" for healthcare workers. It feels so good and rewarding to be appreciated. It's also so good to not have to cook once in a while, esp after a long shift. Thank you! read more

McDonald's - Thank you McDonalds for the free "Thank You Meals". - Burgers Near Me - Glendale, California

Took ~25 minutes just for large fries that I ordered. Their counter for placing finished orders for customers to pick up is unkempt and dirty. They're literally placing new food in paper bags on a wet and dirty countertop. Cashiers are also slow in taking orders. read more

why does it take 20 minutes to get a order? sine in and the food is cold. soda flat fix your soda machine in the lobby? read more

I wish I can give it zero stars. Two times the last week I ordered through the app and waited curbside. This store prioritizes (and I use that term loosely) Uber eats and doordash orders before walk in's, then the drive thru and lastly curbside. Waited 30 min each time before I went into the restaurant (with my two kids mind you) to find out what the hold up was. The first time the manager gave me two coupons for free sandwiches. The. Second time not even an apology. THIS IS THE ABSOLUTE WORST MCDONALDS IVE BEEN TO. shame too because this was my go to restaurant in glendale when I was a kid. I won't be back. The one on central is packed too but the food always tastes fresher than this Arby's masquerading as the Golden Arches. read more

It seem's as though the new generation of youngins have no customer service skills. I ordered a McFlurry and a bottle of water from the drive through and was given possibly the worst service ever amongst all my McDonald's visits. No greeting was exchanged. All the young asian man asked was do you want ketchup for your order? I ordered ice cream and water so I replied with my order doesn't need ketchup, thank you. When he handed the bottled water over without even looking I almost dropped it because of the way he was handing it to me. Even my 8 year old nephew asked what is wrong with this guy. When I called to let the manager know about the horrible service I received she herself did not have any customer service skills so what more could I expect? She didn't even ask what had happened or give an apology. I'm a regular for ice cream here and I'll definitely never come back. You guys suck big time. read more

Always long wait for food and unprofessional all staffs Dont care customer never look at customer (some play phone) read more