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    McDonald's

    2.1 (361 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Inside
    Tiffany A.

    I've never reviewed McDonald's before, but this one in Glendale is connected to my Kaiser medical office and it is immensely huge! The parking structure kind of sucks but I noticed a bunch of business workers and students actually working and there's the most amount of community tables in separate tables for you to be able to sit and work here! Mainly why I'm reviewing is because it's a huge, the biggest McDonald's I've ever seen!

    McChicken

    If you want food poisoning, this is the place to go. I asked them to make it. Fresh and this is what they gave me. Please don't go to this McDonald's. They should be shut down very dissatisfied with my food. if I could give zero stars, I would very unfortunate. The staff are also unprofessional. I saw one digging her boogers and sniffing her hands after scratching her ass.

    Vahd N.

    I was passing by this McDonald's and decided to grab a quick snack so I got an M&M McFlurry through the app. The staff were really friendly and nice, which I appreciated. But, to be honest, they could have added more M&Ms there were just a few on top and bottom, and it felt a bit skimpy. Maybe the person was new or just having an off day, so I didn't say anything since I was in a rush. Overall, though, it was a decent experience it was fast, convenient and just a bit of a letdown on the toppings this time.

    Managers
    Diannii P.

    I normally don't post things like this, but I feel it's important to share my experience regarding customer service at this McDonald's. Unfortunately, I've had repeated negative experiences with the management team at this location, particularly with Claudia and Aileen. On multiple occasions, they have handled customer concerns in a very unprofessional manner -- showing frustration, raising their voices, and even responding rudely when orders were incorrect or incomplete. Instead of resolving situations calmly, they often escalate them, and go off on you in Spanish curse you out, which creates a very uncomfortable environment for customers. As managers, I believe patience, professionalism, and communication are key, but unfortunately, these qualities seem to be lacking here. This has not been a one-time occurrence, but a repeated pattern of behavior that many customers have experienced. McDonald's is known for its service and consistency, so I truly hope upper management takes this feedback seriously and provides the necessary training and support to improve the customer experience at this location.

    Angel B.

    Mirror mirror on the wall, whose the fanciest of all? Bring them fancy pants right here. This by far is the fanciest McDs I've ever seen. Lots of fancy seating. It also has the craziest drive thru that circles thru the parking garage. Not the easiest drive thru to navigate. There are a few kiosks to order from. In my opinion are hard to navigate. There are also a couple of cashiers. The menu is digital which I don't like because the screen keeps changing. There is no playground here. The icrecream machine was down. Happy meal toys and cups were sold out. 3.5. It's McDs.

    Elo S.

    This McDonalds location was clean. No trash on the floor, seats were clean. I placed an online order by the time I got there my order was ready. Unlike other McDonald's locations, my order was placed on the counter. In the other locations, I usually need to ask 3 people or more, if my order is ready. This was not a case for this location which is the reason they got another star from me. Overall, great and fast process. My drink tasted really good, not too sweet which was great.

    Sign

    Terrible experience at this McDonald's. The parking attendants (Oscar and Carlos) were extremely rude and even threatened to tow my car, despite me explaining that I was going inside to eat and could show them my receipt. They argued over the parking time limit -- 15 minutes, 30 minutes, while the sign clearly says 1 hour. The manager(Mika) wasn't helpful either. My family and I used to come here often for breakfast and lunch, but after this, I will never return. Completely disappointed.

    Menu.

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    9 years ago

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    7 years ago

    Found a hair in my french fries. Also found a sharp object like bone or plastic inside McNugget. I almost choked on it.

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    6 years ago

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    12 years ago

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    13 years ago

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    8 years ago

    I got food poisoning here after eating a big mac and apple pie. I rather starve than ever eat this "food"

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    6 years ago

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    5 years ago

    Worst customer service. From one employee Alyssa to the next, Jacqueline horrible, HORRIBLE experience. Zero customer service skills.

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    Page 6 of 10

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    It's huge and holds about 300 people and always super clean.

    Mentioned in 5 reviews

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    In-N-Out Burger

    In-N-Out Burger

    4.0
    (706 reviews)
    4.0 mi
    $

    Hey baby, how are you doing? I miss you…read more I miss when I got to go and see you whenever I wanted The way you tasted in my mouth. The way you felt in my hands the way you looked at me before I devoured you. Those small drips of burger fluid mixed in with sauce that splattered on the table and occasionally seeped into my clothing. The smiles and the people who are dealing deliciousness behind the counter. The way that I could sniff you out with a three block radius. The long lines at the drive-through where Word salad order combinations sound incredibly hard to comprehend anywhere else, but make all the sense when you're ordering. The way your fry cook slams the fry slicer above the deep fryer. Your delicious pink lemonade. How I would take an order food to go and sneak it in my hoodie into the nearby Burbank theater. The elation of having your number read out on loudspeaker and the anticipation of walking up to the counter to retrieve your delicious meal served on a red tray. I miss you with all my heart. I love you.

    Love me some in n out! I didn't get to order a burger sadly, it was super packed and I was on a…read moresuper long drive. I did want a shake though! I asked the cashier if a shake and fries would take long and he said no and he was right. I was glad it came out super quick! He was very friendly, wish I would've gotten his name. Fries were beyond fresh, nice and hottt ! The Neapolitan shake was so good too and worth it.

    Photos
    IN N OUT
    IN N OUT
    3x3's, Double Doubles, Lettuce Wrapped Double Double, Animal Style fries.
    3x3's, Double Doubles, Lettuce Wrapped Double Double, Animal Style fries.
    Image

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    Image
    OG Smash Burger

    OG Smash Burger

    4.6
    (259 reviews)
    2.4 mi
    $$
    Established in 2022
    Outdoor seating

    Food: 5/5 Price: 4/5…read moreService: 4/5 Ambiance: n/a Food: 5/5 - Let me start by saying, this might be one of the best burgers in Burbank. I got a double OG smash burger and a chili cheese fries and I must say, this is an excellent smash burger. The burger itself is very flavorful, well seasoned and the crispiness from the smashed edges balance the softness of the buns perfectly to create an amazing experience with each bite. The savory chili and the raw onions blend perfectly and make a well balanced bite as well. Price: 4/5 - Overall, I believe the price for the quality of the food is a great value. Service: 4/5 - Service was based on a take out order, and interactions with staff. Food was ready in time for pick up, all interactions were positive. Ambiance: n/a - Order was for takeout, however they have tables and chairs along the sidewalk to enjoy your food hot and fresh.

    Once again, this burger absolutely hits…read more I've tried a lot of smash burgers, and in my opinion this is hands down the best smash burger in California. I don't care what all the critics say--the burger speaks for itself. The patty is perfectly juicy while still having that crispy, flavorful crust that every great smash burger should have. The chili is the perfect finishing touch, adding just the right amount of flavor without overpowering the burger. My biggest complaint? I have to drive way too far to get one. That's how good it is. Please open a location in Arcadia! On top of the amazing food, the staff is always friendly, welcoming, and genuinely helpful. Great food and great people are a hard combination to beat. If you're a smash burger fan and haven't tried this place yet, you're missing out. Worth every mile of the drive.

    Photos
    Double Burger
    Double Burger
    OG Smash Burger
    OG Smash Burger

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    Shake Shack Burbank

    Shake Shack Burbank

    3.4
    (361 reviews)
    3.6 mi
    $$

    I usually go to Shake Shack for their Shakes. They have some of the best shakes in town. They are…read morenot too sweet and taste really good. They have kiosks which makes the ordering easy. If you're using credit/ debit cards, I would recommend using the kiosk to avoid the line. This location is usually not that busy during lunch time, but it gets really busy in the evening. There are a lot of pick up/ delivery orders which makes the wait time longer. For ambiance, this location has plenty of tables and it is clean and well maintained. Also, the restrooms are clean too. This location is street parking only and there is public parking in walking distance.

    Got a to-go order for three shake shack (their signature) burgers, fries, and a large size coke…read more Upon arrival, there was one cashier who was struggling to take orders from an old couple. So someone else from the kitchen came out to help with pick up window. Therefore, total time spent to go in and pick up the food was about 5mins. What came down to give 3/5 stars was the food taste. It felt like the food quality has gone down from the time when they first opened. Maybe the sauce was overpowering the meat and cheese? Maybe the meat got cold too fast? Something didn't feel right. The more I took a bite, I just wasn't satisfied. The fries were slightly on the soggy side vs crispy. Maybe I should've asked to cook longer? I don't know exactly what it was but I wasn't happy with my food overall. However, paying only $1 for large size coke was amazing! Thanks for staying open though, you guys are better than McDonald's, jack in the box, or other fast food burger restaurants (except in n out)!

    Photos
    Inside seating
    Inside seating
    Shake Shack Burbank
    Drinks area

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    Drinks area
    Original Tommy's

    Original Tommy's

    3.8
    (218 reviews)
    4.4 mi
    $$

    Did you know you can get a quarter pounder at Tommy's? I didn't and I have been eating Tommy…read moreburgers for longer than most of you have been alive. Maybe this upgraded burger is only available at this location (and it is off the menu, of course). Or maybe the counter man who suggested it thought I needed something heftier than a single (unlikely). Whatever. The burger was absolutely delicious. Tommy's chili hasn't changed--ever--and I love the stuff. I get the burgers without tomatoes because they are tasteless but otherwise, these cheap delectable burgers are loaded with chopped onions, pickles, a ton of chili, and a ton of flavor. The fries are good and better than In-n-Out fries but that is a low threshold.

    I love love love Tommy's, but they'd be better if they had a pickup window, or some sort of a…read moresystem, for mobile orders. I've grown tired of standing in long lines only to see impatient people cut the line to get their mobile orders. Today I waited quite some time to get my mobile order, past my pickup time, and someone walked right up in front of everyone to get his order. Myself and the man in front of me had been waiting to pick up our orders. I do have to say that the young lady that works cashier is absolutely delightful. She greets with a smile and cares about customers. Just a tip: if you do mobile order and you order more than one of the same item, make sure you check your order before you leave. They've left out an order of fries a couple of times because I ordered two of them. However, the next time I went and noticed that they, again, left out an order of fries, the gal threw in an extra order as a sorry, which she did not have to do. My go to order is a California cheeseburger protein style, but this last time they left off the 1,000 island and the burger didn't taste all that great. If you plan on coming for lunch, make sure you either mobile order for pickup or get there with enough time to wait in line to order and for them to make your food. The lines do get long. There is a limited amount of street parking in front and there's a small lot in the rear and there is patio seating if you want to eat there. The food here is great though.

    Photos
    Order / Pick-Up Counter
    Order / Pick-Up Counter
    Chili cheese dog with grilled onions.
    Chili cheese dog with grilled onions.
    Front

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    Front

    McDonald's - hotdogs - Updated June 2026

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