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    In-N-Out Burger

    4.0 (708 reviews)
    InexpensiveBurgers, Fast Food
    Closed 10:30 am - 1:00 AM (Next day)
    Updated 3 weeks ago

    In-N-Out Burger Photos

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    IN-N-OUT BURGER ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Good for kids
    Dogs allowed

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    Diane K.

    In-N-Out has always been one of my favorite burgers (just like it is for many people). However, when I went on Sunday, April 26th, I was a bit disappointed with a few things. The male employee taking my order kept misunderstanding me, so I had to repeat the same thing three times. My order was: 3 cheeseburgers with grilled onions & Extra tomatoes and cut in half, and 2 Double-Doubles with regular onions, not cut in half. But he kept asking again and again, so I had to keep confirming and re-explaining everything from the beginning. Where is the grilled onion? I clearly ordered grilled onions, but they made the burgers without any onions at all. This has actually happened many times whenever I order grilled onions here, so I'm honestly not sure when I'll ever get to actually have grilled onions at this location. Still, the staff are always friendly, which I do appreciate.

    Andrea E.

    Mannnnn, this place gets BUSY. I've been in at different times and it is always packed to the brim. However, you never have to wait too long for your food despite the feeling that there's a never-ending mass of people ahead of you. Even though it's always overflowing with patrons, the dining room is kept clean and all the extras (like the peppers and ketchup) are always neatly stocked. I can tell everyone here works hard. As far as the food goes, great burgers. I've personally never been a fan of the fries but that just gives me an excuse to use that calorie expenditure on a second cheeseburger. :)

    Inside
    Liana M.

    If you want fresh not frozen beef patties for your hamburgers, burgers under $5, and a not-so secret, secret menu all from a company that actually pays its employees a decent wage, you can't go wrong with In-n-Out. This location can get pretty busy during nights and weekends, but it's run pretty efficiently. I've never had to wait longer than 20 minutes in the drive-thru. During busy times, there's usually an employee manning the drive-thru line to take your order ahead of time. The interior is always really clean surprisingly. I went today and was in awe of the white tables that had no marks and were wiped down regularly by staff. Food is pretty standard across all In-n-Out locations. That being said, this location is better at building the burgers. It's never sloppy or soggy. Just the right amount of toppings. Not a fan of their fries in general, but the cheese fries are alright if I'm feeling extra snacky. Smallish parking lot but there's a big parking garage across the street.

    Elo S.

    This In-Out location is one of the busiest spots in Burbank. No matter what time you visit this location there is a long line. For food, I think In-Out has the best burgers. They are always fresh and yummy. It is easy to tell that they are not frozen. Fries are always fresh too. My favorite thing over the years has always been their shakes. Everytime I visit any In-Out location, I order the strawberry shake. It is so yummy. For service, staff are always nice and friendly. They are really good at managing stress and working under pressure. For ambiance, this location has both dine in and outdoor seating area. It is very clean and well maintained. Parking can be a challenge. This location has parking lot which is shared with other stores. During busy hours, sometimes it's hard to find a parking spot. I would suggest avoiding drive through, sometimes it's very confusing where to enter . Since, they keep moving around the signs.

    Ambar C.

    This is a great stop on our way to Burbank. Service is excellent and they get our order ready so quickly every time. The food is fresh and always hot. This is right by the freeway so it does get busy.

    Regular Cheese Burger Grilled Onion
    Levi Y.

    Always great getting food from here. Food was excellent and service always welcoming. Always clean restrooms and clean dinning areas. Even when busy still always wonderful speedy service.

    It's double double time.
    Lisa P.

    The staff is super friendly. The place is always busy. The food is delicious. The parking is limited and crazy. We park at the mall and walk over. Can never beat the double double animal style.

    You can see the employee right there in front of ADA parking, taking orders. How is this allowed?
    Jason B.

    Let me start by saying, I love In-n'-Out burgers. They're same everywhere, reliable, consistently awesome. Period. However, this particular location could do better when it comes to customer service. I had long driven past this location because (like every other location) their demand FAR exceeds their parking lot's ability to handle the traffic. Always a backup, always blocked traffic, always impossible to park in ADA parking because that's right where the line of cars forms. But tonight I stopped in for my regular double double animal style. There was one young guy at the counter, messing with the change drawer. He looked at us, smiled, and went back to what he was doing. No greeting, no assurance he or anyone would be with us shortly. Nothing. There were several other young employees in the area (about four) and all of them seemed very happy to discuss something between themselves, but none of them could be bothered to take our order either. Finally a young lady stepped up to the register next over, and called the customers BEHIND us up to order. Really? At this point we said hey, can we order? We've been standing here waiting and no one has even acknowledged our presence. So the young lady took our order with a sour look, like somehow we were the ones in the wrong. Recommendations? Refresher training for all front of house employees on customer relations. And for goodness sake please stop directing traffic to block all the ADA parking.

    Mike O.

    I have been to this location many times and on my recent visit back to LA saw that I had not reviewed it...so here you go. I am going to start with the very noticeable bad first....parking and the drive-thru. IT IS BUSY....!!!! Usually In-N-Out locations have busy drive-thru lane, but this one wraps through a very small lot off the street and it is impossible to park in the handicap spots (or any spots in front) due to the way the drive-thru line goes through. We had someone who needed handicap parking and they had to walk from the far side of the lot. This is not good and I am not sure that ADA laws are properly enforced in this lot. Also if I were a business in the same location, I would move since the traffic doesn't allow for other businesses to get their customers into the shops. Okay now the good, In-N-Out is always fresh and made to order. That is the number 1 thing you should know about this or any other location. The staff was extremely friendly and the food is consistent. If you come to the area, mind the parking and eat there rather than drive-thru, it is best that way.

    Marie O.

    You can't come to Burbank California without hitting In-and-out. Their prices stay low and the burgers are consistently amazing every time. Even though it's super busy every day, they keep it clean and they stay professional and on top of it. The fries are fresh and you can even order them low salt or no salt which we had to do for my uncle. We love this place.

    3 Flying Dutchman's (meat, grilled onions and cheese)

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    Page 1 of 18

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    Review Highlights - In-N-Out Burger

    Double Double, animal style, light lettuce, extra cheese, animal style fries and a strawberry shake.

    Mentioned in 19 reviews

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    Smashed Burbank

    Smashed Burbank

    4.1
    (511 reviews)
    0.5 mi
    $$
    Outdoor seating
    Vegan friendly

    Wanted to try some burgers in the Burbank Towne center area. It has indoor and outdoor seating so…read moreperfect to have our foster dog hang out while we eat. Burgers were tasty. The combo comes with fries and a drink and you can add another burger for a less than à la carte so that helps when sharing! We got the double burgers, both the smash original double and the old fashioned double. They look small but quite filling still with great beefy flavor. Bathrooms available for customers.

    I have reviewed 26 vegan burgers across Los Angeles, and Smash Station surprised me in the best way…read morepossible. I ordered the Veggie Burger and honestly wasn't prepared for how good it would be. The patty had an amazing texture, the toppings were fresh, the cheese was melty, and the house sauce tied everything together perfectly. Every bite had flavor. What impressed me most was that this wasn't trying to imitate anything. It stood on its own as a genuinely delicious burger. The fries were seasoned well, and the entire meal felt thoughtfully put together. The team was also incredibly friendly and welcoming during my visit. Great food, great energy, and a spot I'll definitely be returning to. As someone who spends a lot of time searching for the best vegan burgers in LA, Smash Station earned its place near the top of my list.

    Photos
    Smashed Burbank
    Burger - double with bacon added
    Burger - double with bacon added
    Double smashed burger and cheese fries.

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    Double smashed burger and cheese fries.
    Finney's Crafthouse

    Finney's Crafthouse

    4.2
    (821 reviews)
    0.4 mi
    $$

    Absolutely loved Finney's Crafthouse! Friendly, fast service from the moment we walked in. Their…read morecraft beer selection is a must-try -- the Irish Red, Kombucha Hazy IPA, and every pour we sampled were great. The prosciutto and arugula flatbread with hot honey was absolutely delicious, and the avocado egg rolls are a definite must-order starter. We also really enjoyed the mini lobster roll appetizer. Everything came out fresh, flavorful, and quick. Great atmosphere, great food, and a spot we'll definitely be back to! Thanks for making a vacation stop for us delicious!

    I'm reviewing based on two very different experiences…read more I came here by myself for a smaller World Cup game and the workers were the best!! I explained that I just wanted to watch a game and be out of the way and they could not have been kinder through my whole time there! Daniela was my server and she was so kind! Best service and I didn't even order food. The second experience I had was going pretty well! My boyfriend and I took a friend who had just put down one of her dogs. She took her other dog with her since he has never been left without the other dog. :( we were really hoping to cheer her up with an outing. It was unfortunately super hot outside and so we asked the server if we'd be able to sit inside with the dog. No problem! The dog was in a stroller and we took a table right by the patio door. We really enjoyed our drinks and food and talking to each other. Our server, Kailey, made sure we had water and drink refills as needed. We had been there over 2 hours at this point, watching a World Cup came that had about 10 minutes left, when someone came up to us, I'm assuming a manager, but she never introduced herself to us, and told us the dog needed to either be on the floor or in the stroller (he was in our friends lap at this point) and then told us the stroller was a fire hazard unless it was on the other side of the table. We were very receptive, no problem, but very confused why this would come up after we had been sitting there for over 2 hours. This employee disappeared after that and we didn't see her again! It was just bizarre. Anyway- the servers were friendly and the other people there watching the game were fun. I loved the carnitas nachos and the Baja seltzer! I just was very confused by this "manager" coming up after 2 hours of us being there (she had seen us there at least 30-40 minutes before approaching us). Up front it wouldn't have been confusing! We're happy to follow rules and such and the dog was fine in his stroller. It just put a bad taste in our mouth, especially when there were only about 10 minutes left in the game we were watching. Felt a little too late to approach us? I wouldn't let this hinder my coming back. All the servers I've had were so great, I just don't know why a manager type would wait so long to present a customer with where a stroller can and can't be. We had made sure to ask up front about it, too and there were no issues! For those reading- check this place out! Fun to casually watch a game of some kind and get a drink and appetizer. The servers are amazing!

    Photos
    Finney's Crafthouse
    Finney's Crafthouse
    Finney's Crafthouse

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    Shake Shack Burbank

    Shake Shack Burbank

    3.4
    (362 reviews)
    0.4 mi
    $$

    Winner today! Cool…read moreAC! World Cup semi finals on 2 tvs! Couldn't ask for a better place to stop for a quick lunch after driving over 1-1/2hrs to work site. About to head out for another 30 mins drive to arrive. This is my 2nd time here ever and I really like it! I was first here years ago. It filled up nicely too for lunch today. Clean restrooms, easy tablet ordering, order freshly prepared and delivered to your table. My single shack burger was great, fries were pretty good also. But, the star this time was the vanilla shake. So delicious and perfect thick consistency to go through the straw perfectly and never got thin/ runny, lol

    Got a to-go order for three shake shack (their signature) burgers, fries, and a large size coke…read more Upon arrival, there was one cashier who was struggling to take orders from an old couple. So someone else from the kitchen came out to help with pick up window. Therefore, total time spent to go in and pick up the food was about 5mins. What came down to give 3/5 stars was the food taste. It felt like the food quality has gone down from the time when they first opened. Maybe the sauce was overpowering the meat and cheese? Maybe the meat got cold too fast? Something didn't feel right. The more I took a bite, I just wasn't satisfied. The fries were slightly on the soggy side vs crispy. Maybe I should've asked to cook longer? I don't know exactly what it was but I wasn't happy with my food overall. However, paying only $1 for large size coke was amazing! Thanks for staying open though, you guys are better than McDonald's, jack in the box, or other fast food burger restaurants (except in n out)!

    Photos
    Inside seating
    Inside seating
    Shake Shack Burbank
    Drinks area

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    Drinks area
    Islands Restaurant

    Islands Restaurant

    3.6
    (739 reviews)
    0.4 mi
    $$

    It didn't seem particularly busy when I came in here recently, but there were some things going on…read morethat were distracting the servers, so I didn't feel like we had the best service. Our chips and salsa order was never put in, BUT it was totally fine because my boyfriend and I totally should have shared a burger! We ended up STUFFED with our Hawaiian burgers- they also mixed up our orders slightly, giving him a wheat bun with cheese and me a regular bun, no cheese, when I wanted the wheat bun and no cheese. It was not a big deal and my boyfriend just ate the wheat bun and I had the regular. No big deal. But a subtle thing that added to my less-than five star rating. Drinks were okay. Happy hour had some good deals. The Hawaiian burger is still elite. Everyone was friendly and I enjoyed the food, it just seemed to be a slightly off day for the service. Worth trying again!

    Tonight was one of the most disappointing visits I've had at Islands and, unfortunately, it…read moreprompted me to leave this type of review. The one bright spot of the evening was our host, Sophia. She was welcoming, friendly, and made us feel genuinely appreciated from the moment we walked in. She provided the level of hospitality I expect from Islands. Unfortunately, everything after we were seated went downhill. We started with the spinach artichoke dip, which arrived extremely runny and lacked any real flavor. Even the "secret seasoning" couldn't improve it. It was not something I would order again. I ordered the Longboarder Burger and was equally disappointed. The bun had a strong, stale odor that made it seem as though it had absorbed the smell of a pantry shelf or had been sitting far past its prime. The smell was so off-putting that I had to take the burger apart and eat only the patty. Even then, the patty itself was underwhelming, lacking both quality and flavor. For a restaurant known for its burgers, this was unacceptable. Our server, whose name I don't recall, was absent for most of the evening. While I understand restaurants get busy, being busy shouldn't come at the expense of basic attentiveness. On more than one occasion, she appeared too rushed to fully listen to what we were saying. At one point, my partner was still in the middle of speaking when she simply walked away before he had finished his sentence. That left us feeling dismissed rather than cared for. I've always associated Islands with consistently good food and friendly service, which is why this experience was so disappointing. Sophia, the hostess, delivered excellent hospitality, but the food quality and the service we received after being seated fell well below the standard I expect from this restaurant. I hope management takes this feedback seriously, because based on this visit, I would hesitate to return.

    Photos
    The bar
    The bar
    Cheddar fries are good, but again, their fries go stale quickly
    Cheddar fries are good, but again, their fries go stale quickly
    Happy hour every day 3-6

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    Happy hour every day 3-6

    In-N-Out Burger - burgers - Updated July 2026

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