Ate here a few times and my experience has always been good. I had the limited pimiento burger with the classic fries, coke and a cookies and cream shake. All was good, service wasn't quick but not slow and the restaurant was clean for lunchtime on a Sunday. read more

Had the cheeseburger with lettuce & tomatoes tonight for the first time (I know, I know). It was yummy! I like the Shake Shack sauce. Their fries are okay but crinkle fries aren't my favorite so that might just be preference. Service was quick, we were able to order off a kiosk (cheeseburger with single patty & fries - $13ish) and they bring the food to your table. The restaurant ambience was okay, the tables could have been cleaner. read more

Shake Shack Glendale - Cheeseburger - Burgers Near Me - Glendale, California

Over-rated. Very pricey for what you get. Burger is very small and bland tasting. Nothing special About it. Fries are crispy but over priced. Overall was just okay and wonder why people like it so much. read more

Shake Shack Glendale - Meh.... Not wowed cheeseburger n fries, no big deal - Burgers Near Me - Glendale, California

This was one the only places in Glendale open during late hours. Hours are great but food is okay. Normally made fresh and I love their soft buns and charred meat but overall it just doesn't do it for me. Prices here are very high for it being a fast food. $110 for a few simple cheeseburgers, fries and drinks is pretty crazy to me. I always say I won't return back here because of their pricing because I could go to a dine in restaurant for these prices. Food ok, inside freezing but clean interior. read more

Shake Shack Glendale - Cheese fries - Burgers Near Me - Glendale, California

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The place was a standard shake shack ambiance. It was busy but not too busy where we were greeted and served quickly. The burger I ordered was terrible! Poorly put together, the burger patty wasn't even a patty but almost like bits of meat held together with cheese (as seen in the pic). The cheese sauce literally squirted out of the burger as I took a bite (very unappealing). The mushroom part of the burger was huge but the burger itself was hardly there. The buns were too small for the burger (the bottom one could hardly be found!). When getting a refill for my sprite took 3 minutes, I decided to leave. The place was somewhat dirty as well, many areas uncleaned including where the ketchup and napkins were. read more

Shake Shack Glendale - Burgers Near Me - Glendale, California

Shake Shack is a now well known burger chain offering upscale fast food at an upscale price. It's been a few years since I've been to Shake Shack and I thought I would try it again. This location is very much like any other Shake Shack offering expensive food with good quality. My double shack burger ($10.99) was excellent- the bun was soft and buttered perfectly, the paddies excellent merged well with the cheese, and vegetables fresh. Service was fast but I was a little annoyed to be prompted for a tip from a fast food restaurant. I brought my little one and was quite occupied by his rambunctiousness so when I asked an employee walking by if I could have a high chair I was a little annoyed that they pointed me to the back of the restaurant instead of getting me one. There was only one other occupied table in the restaurant. It's small, but if you ask for a tip and sell yourself as being upscale little things like this make all the difference - and are the reason I couldn't put today's visit in 5-star territory. Despite the quality I've always found Shake Shack to be a little overpriced. An equally if not slightly better burger can be found at a much better price across the street at In and Out. Nonetheless if you are looking for something simple, good, yet a little uninspired, you can't go wrong with the Americana Shake Shack. Food: 5/5 Ambiance: 4.5/5 Service: 3.5/5 Value: 3.5/5 read more

Shake Shack Glendale - Double ShackBurger - Burgers Near Me - Glendale, California

I came here often when I lived in this area 6-7 years ago. I liked it a lot back then. Food still tastes ok. But my Chicken sandwich bun is not that pretty as before. The bun was kinda flattened not fluffy...looked a little dehydrated Service is fine. Employees were happily talking to each other. Took a while to realize that I was waiting to ask for my drink that they forgot. Place was clean. read more

Shake Shack Glendale - Shack burger - Burgers Near Me - Glendale, California

Located near the Americana, Shake Shack is known for their sweet buns on their juicy burgers. Parking is a bit difficult in this area, you might get lucky with street parking, or the parking lot behind Shake Shack, if not you'll have to go a couple blocks over to one of the paid parking structures. Ordering at Shake Shack is now all self serve. You place your order at one of the ipads, grab a number, and they'll bring you your food. I got the "big shack burger" a special menu item at the time. It essentially was a big mac, two beef patties, a middle bun, tomato, onion, lettuce, the works. It was about $16 without fries. The burger was cooked well and juicy. The veggies inside were fresh and crisp. A special shout out to them using real produce, the onions were whole and not some chopped up mess. The lettuce was unwilted and actually had some flavor to it. I imagine back in the 50s this is kind of what burgers were like before they got turned into these mass produced chemical scienced abominations. Overall it was a good burger. It was not the best burger I've had for $16, but it is better than the other fast food burgers I've had recently. If you're looking for something simple and good, then this is the burger place you should try. read more

Shake Shack Glendale - Big shack burger - Burgers Near Me - Glendale, California

I go up to the counter to order this evening and this guy at behind the counter with a black beard just looks at me. No hello or what can I get you. Nothing. Just a blank stare. Poor customer service skills. Maybe because I don't look like him. You need to re-train your employees on customer service or pay them more. I didn't even bother ordering. Just left. I wouldn't even give this place a 1. This place goes into negative territory. If they don't want me there that's fine with me. That's the first and last time I'm going there. read more

Finally tried the vegetarian shake shack mushroom burger. It squirted in my face when I bit into it, that's how juicy it is. I like that they put so much cheese in it. It had a lot of body for something vegetarian. I'd get it again but shake shack is so damn expensive. Also needs like ranch or an aioli to add some moisture n sauciness read more

Shake Shack Glendale - Burgers Near Me - Glendale, California

Premium burgers. We like Shake Shake, but don't love it. The burgers for my taste need more seasoning; and next time I will add ONIONS to my order. Not to compare, but "In-N-Out Burger" may be lesser tier in terms of quality beef and menu offerings, but the burgers there are tastier. However... We love the shakes, chicken sandwich, fries, and offerings of adult beverages. Staff are so nice at this location. Music is nice. Plus it's open late: till 11pm. Parking is in the back ALLEY paid meter or structured parking . Homeless population are present in the alley and around, but mostly harmless. It's an LA problem not Shake Shack. read more

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shake shack has very tasty burgers with very flavorful meat patties. there's quite a few cons with the biggest at double the price at almost $9 for a single burger that's kinda small. the buns aren't toasted and crispy and there isn't an option for grilled onions. i rarely go to shake shack but it does taste better than in n out every time. plenty of seats inside and outside and got free parking at glendale galleria. read more

Shake Shack Glendale - shackburger - Burgers Near Me - Glendale, California

I absolutely love Shake Shack, and so does my pup Howie! Alejandro, Allie, Alexis, Michael, and the whole crew make every visit feel so warm and welcoming--it's truly a community here. My dog insists on walking me over, and they treat him like the king he is. The customer service is consistently outstanding, and the food? Always fresh, delicious, and worth every bite. Thank you for bringing so much joy to me and Howie--we couldn't love this place more! -Natalie read more

Shake Shack Glendale - Ice cream treat! - Burgers Near Me - Glendale, California

If I can give this place a zero I would've. Belittling your customers for your overpriced burgers aren't really the move. Terrible customer service and employees needs training. Spend your money on other burger places not this overpriced crap read more

I'm sorry, but I really hate Shake Shack. It's not like I haven't tried. I've been over a dozen times (mostly because my son absolutely loves it), but always leave feeling yucky. The burgers are too greasy and over sauced. I thought maybe that heavy feeling came from the buns and tried their protein style lettuce wrapped burger. Nope, still the same heavy feeling. read more

We love shake shack. Always a great burger and fries we grabbed a bunch of burgers to go at this location and were very happy with our decision. The cashier was quick to take our order. The surrounding area is very clean and safe. There is outdoor seating available as well. The restaurant was very clean inside I took off a star for the bathroom not being as clean as it should be but overall it was great experience. Very limited on street parking which requires you pay. read more

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I love Shake Shack; it's the best place for cheeseburgers! Today, during lunch at the Glendale location, I ordered a double cheeseburger with a side of cheese fries to go. Once I got to the office and began enjoying my meal, I was halfway through my burger when I discovered a piece of metal, specifically, stainless steel. It was about an inch long and seemed to have come from a cleaning brush. I called the manager and explained that this could seriously injure someone. It makes me question the safety of eating there. I can't emphasize enough how dangerous this could have been if I had been feeding it to my 6-year-old. The only reason I noticed the sharp metal wire is that I always eat with utensils. Safety over sales is the basis that consumers demand; one time is enough for me and my family. read more

Shake Shack Glendale - One inch longer metal was found inside my hamburger - Burgers Near Me - Glendale, California

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In a quick overnight trip to LA checked in pretty late and almost everything was closed or closing some fancier places still open but just wanted a quick bite. Saw this as it was accross the street and grabbed some food to eat at the hotel. Order a double cheeseburger, fries and a strawberry shake and I was pretty much pot committed when I saw the almost $24 charge. To be honest the meat was very good and the hamburger was juicy and bun was great. I enjoyed the fries also as they were crispy on the outside but tender inside and well seasoned. The shake was outstanding. The service was good, the place was busy but efficient but just can't get over the price. A family of four could easy drop almost $100 and that probably does not include the tip so too pricey for me for this cost I would go to a full sit down restaurant. So the food a solid 4, the vibe is a 4.5 but can only give it a 3 for the value. read more

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There is street parking and a parking lot round the back. It is Glendale so it's all metered parking. Nice place and clean. More than enough seating and spacious. The staff was really nice. I had a Single Black Truffle Burger. Very good and was more filling than it looked. But wow it's pretty small lol. I also got the parmesan fries with truffle dip. Also really good. The fries were crispy on the outside and soft inside and the dip was pretty awesome. Parmesan was just right. The Mango Passionade was refreshing. An employee offered to take our trays when we finished. All in all a delicious meal and great service. Thank you! read more

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Definitely NO NO, we eat well at home and out, this is not worth it at all, very small burger need to order at least two per person also overpriced, with the total bill you can eat at a decent restaurant. Our first and last visit. Sorry. Ray B. read more

Decided to grab lunch since we were in the area over the weekend trying to kill time while waiting for our friends to finish the Pokemon Go Tour event. They mentioned the new Korean bbq influenced burgers so it was the perfect time to try it! We walked in, not super busy, cashier was super friendly. The lighting in the location is awesome! Huge windows overlooking the street and nice outdoor seating. Our food came out super quick too! We ordered the New Yuzu Honey Lemonade, Korean BBQ Burger, Korean Style Fried Chicken Sandwich, and fries. The sandwich was a bit odd, I guess the sauce kinda soaked into the bun making it weird and soggy. The burger was much better and highly recommend! I'd get it again any day. Really hoping it becomes a permanent menu item!! The yuzu lemonade was also phenomenal and hope for a permanent item. Can never go wrong with Shake Shack!! As we finished, we got up and one of the workers kindly took our tray to clean up. Super nice and don't see that often. Overall a great location, especially next to a ton of other great spots next door like Philz Coffee!! IG: @ammysalamii read more

Shake Shack Glendale - New Yuzu Honey Lemonade, Korean BBQ Burger, Korean Style Fried Chicken Sandwich and fries IG: @ammysalamii - Burgers Near Me - Glendale, California

I came by for the BOGO deal (good through Halloween ) and it was 100% worth it. Service was quick, team was friendly, and the food came out fast even with the rush. Fries stayed crunchy, and the cookies-and-cream shake was fire -- thick, creamy, and just the right amount of sweet. read more

Shake Shack Glendale - Two burgers from the Halloween BOGO deal! - Burgers Near Me - Glendale, California

I came in at 9 o'clock at night. I was immediately helped by Pablo. He brought me my food swiftly. He made sure I had all the condiments. A girl could dream of he went above and beyond 10 out of 10 experience purely because of Pablo his smile was infectious. Those fries, pure love. read more

We love coming here, shake shack is the best burger for value in town! In-n-out who? We love the service, and their crinkle cut fries! We also love getting the truffle burger when they have it on the menu We prefer to sit inside when we come here, but it is also nice to sit outside when the weather is good read more

My friend and I came and we were really floored by how friendly Jason was! The food was great as always too. The place was clean and food came out quickly. read more

Shake Shack Glendale - 'Shroom Burger - Burgers Near Me - Glendale, California

When in need of a good burger fast, hard to beat the quality and consistency Shake Shack brings. The Avocado Bacon Burger and the Smoke Shack pictured here are some of the all usual favorites. read more

Shake Shack Glendale - Avocado Bacon Burger and the Smoke Shack Burger. - Burgers Near Me - Glendale, California

The worst burger that I have had in a while. The burger had no flavor. The meat looked like it was microwaved and not grilled. The onion rings were good though read more

Great food and always consistent flavor and quality! Staff was awesome, very friendly and very thorough. Super clean eating areas and lots of condiments! read more

Food was great and Angel was very helpful. Great customer service overall! Also appreciated the check ins while eating

I went to this Shake Shack location yesterday (4/9/2024) afternoon around 3 pm. I ordered a Bacon Avocado burger no cheese & their new truffle fries. Everything was cool till about 2 hours later when both myself and my 9 month old daughter started vomiting all the food and having diarrhea. Yup you guessed it...Food Poisoning (my 9 month old loves French fries so that's what she was picking off my plate) We've been stuck in bed feeling sick and in pain all night and day. Will be reporting this to corporate & I will never be coming back here ever again read more

We were just at the Americana at Brand today, a very nice open outside mall. We decided to try out this location of Shake Shake. The parking is really bad in this area, so make sure to get here early, and if you park in the structure it is very expensive. We both had the Shake Shack burger which is the standard cheeseburger, fries and drink. I got the strawberry lemonade which was really good. I found the burger to be okay, not great, but good. It was also fairly small. I want to give this 4/5 stars for being a good meal. read more

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Right across from the Glendale Hampton Inn. Super convenient! Ordering kiosk was very user-friendly. Restaurant was clean, food came out quick and correctly. Hot dog is tasty, bun is fresh and nicely toasted. Fries perfectly cooked, could be a bit warmer. Chocolate shake has a great flavor and is not overly sweet. Very nice! read more

Shake Shack Glendale - Hot dog and Fries to go. - Burgers Near Me - Glendale, California

Christian was sooooo helpful and went above and beyond for my husband who ate there on June 22nd at 9:25pm at the Glendale location. We love the food at Shake Shack and the customer service is always great! read more

I stopped into this Shake Shack location in Glendale earlier this week. I haven't been too many locations other than the one in Vegas prior to this trip. The decor of the place is very cool there's a lot of outside seating as well. When you first walk in the registers and see your left and there is a huge menu board with all of their different menu items that you can order from. There are so many items that sometimes it might be hard to decide. I ordered the shake shack burger single and it's a great burger. You're able to taste all the ingredients that come into the burger. My first reaction when I first saw the burgers that it's kind of small but it was also very tasty. Also I got the hot chicken sandwich with extra hot spiciness, but it wasn't really spicy at all. The chicken itself was very thick and juicy and the slaw that it came with complemented the sandwich very well and gave it a great bite. There is a lot that is in the back alley that runs behind all of the stores right there so parking shouldn't be too intimidating. Be sure to pay for parking at the kiosk. read more

This location closed at 11 PM on Friday's. We walked in at around 10 PM and only 3 high tables were open and the bathrooms were closed off for cleaning already. Though I can understand and respect that the staff would like to start closing up, the restaurant hours were still open for about another hour. I was unable to use the restroom and once it was cleaned, this was locked off. While, shake shack is always a consistently decent burger. Don't come to this location late if you want to enjoy dining in. Please plan to take out or try a different location. read more

Shake Shack Glendale - Shack ShackBurger, Fries, and Cheese Sauce on the Side - Burgers Near Me - Glendale, California

After a day of some intense hiking, I was hungry and saw this Shake Shack; I decided to stop in for a bite.  The quality turned out be maybe one rung below In N' Out, and one rung above Wendy's. I ordered a Double Shack burger with a side of Bacon Cheese Fries; both were AOK, but nothing to write home about.  The "special sauce" was so bland it was almost unnoticeable. read more

Shake Shack Glendale - Burgers Near Me - Glendale, California

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Went to the Americana and kids wanted to have a burger. They wanted Shake Shack, as we have been here before. The food was good as always. We had a Double Smoke stack (nice amount of spicy kick), double shack burgers, cheese fries and we tried the tiramisu milk shake. The Milkshake was a bit too sweet, but good taste none the less. I love the crispy crinkle fries and the melted cheese on top hits the spot! The price is a bit high, but quality makes up for it. Overall, a good experience! Come check this place out if there isn't one near you. Happy Nom Nom! read more

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- Tasty burger, but the bun is sweet and I thought it was weird - The potatoes were very good. - Lemonade was good, too. read more

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The food was expensive and mid. The staff was friendly, the restaurant was clean. But for what we ordered as a family of 4 I honestly can't say it was worth the $90 I spent. read more

Shake Shack Glendale - Receipt for what we ordered - Burgers Near Me - Glendale, California

One of the best burgers in the entire fast casual game. I really don't know how anyone could possibly hate this burger. The patty itself is the one of the best in the game. I absolutely love smash burgers and this easily is one of the best I've had. The Cherry Peppers are equally as good. The combination of that and the "ShackSauce" elevates this and creates such an awesome and unique flavor. The bacon is elite as well, can't forget that. Also ordered the strawberry shake and that was amazing. I've actually never had strawberry flavored anything and I was very surprised with how much I enjoyed it. I've had the vanilla shake in the past and I loved that so you really can't go wrong with any shake here. What holds this back here is the fries. Not a crinkle fan at all but I still had to give them a try. Not a fan. Still doesn't take away from the fact that Shake Shack is one of my favorite fast casual restaurants of all time! read more

Shake Shack Glendale - SmokeShack- Strawberry Shake - Burgers Near Me - Glendale, California