We have stopped here a few times while on road trips and the experience has always been what one expects from McDonalds. The service was friendly on today's visit and the drive through process efficient. The food was exactly what we expected and we were on our way with ease. read more

Super gross, should not be bugs crawling in the drink station. Clearly they are not cleaning nearly enough read more

McDonald's - Ant crawling in the drink station - Burgers Near Me - Holbrook, Arizona

Stopped by here today to pick up burgers nuggets and fries for the kids to snack on during the roadtrip into Flagstaff. Convenient to order from the app. read more

We just stopped for a snack of French fries. $8 for two small fries is absurd. If I had known that, I would have waited. Service wasn't great but also not bad, just kinda blasé. read more

First of all, their prices are outrageous in comparison to other places such as in the Pacific Northwest, it's so laughable! Secondly, certain staff come off as irritable all the time and some are just plain lazy! The food quality sucks too. read more

Greedy and lousy service for the price. I asked for sauce at the window, only for them to give none. Then when I asked at the second window for extra they only gave two. Why am I spending 30 bucks on two meals and they act like McDonald's are ran on government subsidies. read more

Nothing wrong with this McDonald's. I've been here several times on my travels. Never had any problem with food..use the APP.

Fast service. The food has been made correctly.. Polite staff while ordering and paying and receiving food. I save money with McDonald's while using the app. And I earn points. read more

We went through the drive-thru and ordered a Big Mac combo meal, a Chicken Deluxe sandwich and a 4-pc Chicken McNuggets. Our interaction with personnel was excellent, the food was hot and delicious, and they gave us napkins without us having to ask for them. Great experience in every aspect! read more

My order was right, and the fries were fresh which was nice. I wouldn't call it anything more than road tripping food but they were quick with my order and I was back on my in no time. read more

Very slow today. Looks like both drive through windows are staffed by newbies and it showed.

This is the best mcdonalds ive ever been too. They never mess up my orders, and the food is always hot and yummy. The service is really good and nice. read more

NOT HAVE AGAIN: The egg McMuffins were just ok because the English muffin was too thick, too tasteless and not toasted. Hash brown was good but $2.29 for it was excessive. read more

Way too expensive. 2 bacon egg and cheese biscuits were $14! For those prices you would think they could keep the bathrooms and tables clean. What a rip off and they are not stocked on many items. Avoid! read more

Pleasantly surprised given the negative reviews and years-ago experience. Food was hot and right, workers were friendly and seemed to take pride in their work. Everything was clean, floors, tables, bathrooms, trash containers. Wish there was an "aging" on older reviews to give credit to improvements. read more

Back by the bathrooms it smelled like the sewer was backed up. Ick! Before leaving I went to the bathroom and the stall was out of toilet paper, there is room for 2 rolls, so how often do you guys actually check them? The lady taking our order was leaning on the wall, she looked very bored and uninterested. The man who gave us our order was very nice. My husband had 2 cheeseburgers, and I had one, couldn't eat the second one. We each had a small fry, which I ate 1/2 of, I think my hubby ate the same amount of fries. Hours later, my husband and I are both feeling nauseous. Hopefully that this place didn't give us food poisoning!! Stay away, stay far far FAR away!! read more

D I R T Y!!!! Very smelly bathroom and gross. I don't recommend don't come here it smells bad and the sink was covered in water and no mirrors in the bathroom read more

McDonald's - a toilet in a public restroom - Burgers Near Me - Holbrook, Arizona

2 minutes after 1030.. and I was scolded by Manager Ashton as to why I couldn't have breakfast. No big deal.. I ordered lunch.. jut then while I was filling my diet cokes.. I could hear Ashton talking smack about how I 'thought I could order breakfast anytime'. Very unprofessional!! Ashton can benefit from some additional training for sure! read more

McDonald's - Burgers Near Me - Holbrook, Arizona

Maybe could have ignored the ridiculous prices if the employee working the front register wasn't on her phone scrolling and voice texting even as we stood there. We just walked out. read more

I ordered well done fries and they were so good! Super fast service and friendly ambiance. read more

McDonald's - Well done fries - Burgers Near Me - Holbrook, Arizona

This McDonald's is a rip off. Got the exact same thing from a McDonald's I went to a couple days ago and some how it's $15 more expensive here. Lee driving go eat somewhere else. Can have a sit down meal at this cost. read more

the food is mc donald's so not expecting anything special but could y'all clean the bathrooms maybe just a little bit? Smells like a petting zoo and the odor wafts into the dining room area read more

The dessert was hot and ready at night! Super friendly staff. It's a convenient stop that I recommend. Best McDonalds from LA to Texas. Got a McFlurry and apple pie. HBD GRIMACE!!!! read more

the service was terrible we didn't get the dang hash brown we ordered then after the staff shut the slidey window thingy while i was talking to them in my face way over priced just drive to the next town read more

Entered building.... Smelled like cooked cabbage. It was the mop water.... Ugh. Bought 2 coffees.... Had no coffee. Ugh. Next time.... I'll go somewhere else. read more

Food was terrible. I got a chicken sandwich, chicken nuggets and fries. My sandwich was burnt and dry. Chicken nuggets were old, fries and the drinks were the only thing we could consume! Inedible nearly $26 for this and after driving for 8 hours and hungry! Still hungry but made the mistake and booked a "inn" here. Anyhow at the drive thru and they tell us to pull into the number 2 spot! Mind you, there's already someone in the number 1 & 2 spot! We pulled into the number 3 spot and watched 4 cars try to figure out how to pull in behind each other! I tried to flag down the worker with our food when she came out but nope, didn't see us waving and honking. Go into get the food and received attitude for not trying to cram my car into the number 2 spot. Never in my life have I seen such a dysfunctional McDonald's! read more

Placed two online orders, sat on curbside waiting for 16 minutes, one order was brought out. Waited another 10 minutes the second order never showed up. Went inside to inquire about the missing order, two different staff members asked me what I needed and I told him I was missing an order. Neither of them did anything about it. Finally 45 minutes after placing my original order a staff member was able to bring me a Big Mac, large fries, 10-piece nugget, and a medium fry. Absolutely ridiculous, half of the staff was clueless of what was going on. Never returning to this location read more

Food was good and hot, but by far that most expensive McDs we have eaten at between Colorado and San Diego. We always order the same thing and it was $3-$6 higher for the same meals. read more

Got a case of E. Coli here on Jan 2nd. Was driving back through AZ from our holiday trip and got a bad burger. Would not recommend.

Worst McDonald's I've ever been to. No value menu, all prices super high and painfully slow service. read more

McDonald's - Value menu nothing but drinks. RIPOFF! - Burgers Near Me - Holbrook, Arizona

NO STARS!!!! Screw your timer and franchise whatever!!! I literally just paid $1.09 for a large coffee and got told to pull ahead when NO ONE WAS BEHIND MY VEHICLE!!!!! It's 9:44pm in HILBROOK, Az - SERIOUSLY??? I asked do I really need to pull up when no one is behind me? He then rattled off about the timer and franchise crap - I said wait till I go on yelp - what's more important? Wow. I just left. read more

So this McDonald's is absolutely awful. Let me start with the first issue. I'm on a long distance road trip with my family. I make my order and repeated everything too him. The person that took my order messed it up and was unwilling to help fix it when I got to the window. Then very rudely slammed the drive through window on my face and called me a bitch. This is unacceptable and I will not let this be overlooked. I am Appalled and disgustedBut how much the workers at McDonald's could care less for anybody else other than themselves. I'm not saying that all McDonald's or bad but the quality an attitude of their workers so much of the time has been very bad and not a great experience at all!!! read more

Horrible service. Waiting over 15 minutes for a drive through order. Food was below average.

I was traveling through, and I needed a quick bite to eat. Drive thru was very speedy which I appreciated.

The two girls and gay guy that were working tonight(feb 12, @1945) we're super rude, and the girl that took our order feed to the stereotypes that us Navajos hold against us, "ANYTHING ELSE?!?" after every item we ordered. read more

Yes, it's McDonalds, but anytime I can can be in, out and down the road in under 10 minutes, I'm a happy guy -- and I think here it was roughly 6 minutes end to end. Ordered, visited the restrooms (clean and tidy by most travelers' standards) and had my order waiting when I returned to the counter. It was spot on the first time around, and I was back onto the highway. Fantastic! read more

McDonald's - a white car parked in front of a restaurant - Burgers Near Me - Holbrook, Arizona

I agree with a prior reviewer that people here should be fired. Not everyone, and not for stupidity. For laziness. I enter the EMPTY restaurant and no one is at the counter. An employee is coming off-shift, we make eye contact, he can clearly see I am growing impatient, yet he just keeps walking past me. No effort to let anyone know I am there. Yet a personal conversation is clearly heard between who I will learn is the manager and another employee by the drive up window. A minute or two later, still no one. I make a VERY obvious move trying to see if anyone is alive in the grill area. Another employee makes eye contact with me, but then continues cleaning the grill without alerting anyone to my presence. Another minute or two later, the manager walks over from the drive up window area and says she'll be with me in a minute. TWO more minutes ho by and still no one. Then a young employee shows up and asks if I have been helped. He takes my order and a minute later I received my food. Then I have to take it back because they made it wrong. No apology at all. I give up. EDIT!! As I'm finishing my meal, I hear this worthless manager tell someone that she needs everyone in the restaurant OUT. an employee walks to my table and has the AUDACITY to tell me I need to leave because they want to go home!!!!!! read more

Staff is really rude. Was only in there to get coffee (maybe 5 min) and felt uncomfortable. One star for clean facility.

First time I've ever felt ripped off at a McDonald's. $19.46 for 1 Quarter pounder meal + 1 Quarter pounder. I should have been alerted when there were no prices on the menu board, except the dollar menu items. The burgers were overcooked, like eating leather and the fries weren't hot. They obviously feel that they will only get one time customers riding on I-40. Rest rooms were clean at least. read more

Fire everyone that works at this location. The manager is dumber than crap and is locking the doors to the main entrance and making people go completely around to get in. No sign no direction or anything. I'm sitting in the parking lot and watching people walk up, door locked, walk away. They are literally killing their business on a main thoroughfare of the I-40. Also, wtf is up with the prices? $11+ for a quarter pounder meal?? Wtf?? Time to vote with our wallet. read more