Order online food never ready . Always asked to pull into parking spot and if you ask a question you get attitude. Most of the time you or they can't understand each other. This isn't based on one stop , I stop at least once a week same thing everytime. However when I do get my food it's hot . read more

Service has gone downhill the last year...they are hiring more and more people who are rude and cannot speak or understand English. I always do a mobile order so they don't mess up taking my order and today they had an issue with the orange juice. I asked for my drink and the young Hispanic man at the drive thru just shook his head at me. I asked for a manager hoping for a refund for the juice and he had the audacity to tell me that I didn't pay for orange juice. I explained that I did and it was a mobile order and he just kept saying "no you didn't". MAKE SURE YOU GET YOUR RECEIPTS if I hadn't had my receipt he never would have given me my refund. read more

I am going to be completely honest with this review. This is, without exception, the worst fast food restaurant in Hudson, Wisconsin. It is also the worst McDonald's I have been to. I have waited to write this review in the hopes the service has improved, unfortunately it has not. Literally every single time I have arrived at the drive through before the other lane, they took the order of the other lane first. This could be understandable if it was the difference of a few seconds, but we are talking minimum 30 seconds. I recognize this does not sound like a long time, but wait 30 seconds and have the second person who just arrived have their order taken first. Like I said minimum as there were several times I was waiting their for a minute or two only to see the person who just pulled into the next lane have their order taken first. I need to also mention the several times, I was waiting to have my order taken for no less than 5 minutes only to leave as they never took my order. This aside, I will address the food quality; which is atrocious. The fries are never hot and more than a few times have the texture of only being recently being defrosted. DO NOT GO HERE. If you just have McDonald's you would be better served going to whatever the next closest location is or better yet go to another fast food location in Hudson. If I could have given this 0 stars, I would have. Whoever owns this particular franchise should be absolutely ashamed of themselves. read more

I am a regular customer at this location. There is a young hispanic male currently employed, who has been repeatedly disrespectful towards me during Curb-side pickup. He intentionally gives my Curb-Side orders to other vehicles, who will usually take the food and drive away. I am left waiting for food that is never coming. When I go speak to employees about my order, they behave as if the order has already been completed. At first I thought it was just a mistake, however this has happened so many times and more recently I have discovered it is intentional and targeted harassment. You have an employee that is harassing customers by intentionally mis-delivering Curb-side orders to incorrect vehicles. Young skinny hispanic male who has a negative presence about him, He has the look of the devil in his eyes. read more

Servers are dicks here, passing through town here, getting curbside, there was a misunderstanding about where to park and they got all pissy about it. Acting like they were all busy, although it was just a single person in the drive thru. McGriddles were good tho, I'll give a star for that. read more

we didn't get our gypsy fries and we legit ordered 5. terrible service and we payed for them. the gypsy police are coming for you. terrible dr pepper btw and ambience is trashy read more

McDonald's - dr pepper and wrapper ft no fries - Fast Food Near Me - Hudson, Wisconsin

T-shirts had a lot of detergent in a lot of hair on them and not kiss that good a basculin minimum para auditor. At worst no detergent the whole thing not your place for dinner but if you're looking to get fat and stuck to their greasy floor go there read more

McDonald's - It sure is that a lot of hair on them but they did have a lot of features as well so you could still have me up later - Fast Food Near Me - Hudson, Wisconsin

Only got the privilege of going through the drive through of this establishment, however it was just enough time for its professionalism to leave its mark on me. Great service, 2 lanes, delicious food. Would recommend the chef's famous McDouble if you're feeling adventurous. read more

McDonald's - a person holding a paper bag full of food - Fast Food Near Me - Hudson, Wisconsin

Very modern location. Big & bright. TVs. 24 hours. Stools, tables and booths, something to satisfy everyone. Small restrooms. read more

I have been getting short changed lately or double charged on my food. Place is not professional

It's amazing how good the service is. Good food and polite staff. If I could give 6 stars I would. Every once and while and order gets messed up, but that's from the customer, not the employee. read more

This mcdonalds is outrageous they put a whole pickle not even sliced up inside my shammy shake this is ridiculous

I usually give McDonalds 5 stars but this is one of my least favorite McDonalds. It is mostly because it is so cramped and so dang busy all the time. The service is very fast, and has always tasted good. I really love getting their McCafe espresso drinks. They are very good and so much cheaper then Starbucks. read more

McDonald's - a white car parked in front of a mcdonald's - Fast Food Near Me - Hudson, Wisconsin

This is my home town McDonald's so here's my 2 cents as the local McDonald's expert. Location is on south side of I-94 at Exit #2. This place is open 24 hours. Not sure if there's enough room for semi rigs or enormous campers in the lot, (use your best judgment) but there may be a spot to park at the nearby gas station for the larger vehicles. I've always had acceptable meals here consistent with the standard of McDonald's locations everywhere. Bathrooms are fairly clean. There is no designated play area for kids as some locations possess. As another reviewer stated there is a convenient gas station immediately next door for a quick fill-up after your meal. There are several other fast food restaurants extremely close if McDonald's ain't your thing. I don't really know how many stars to give McDonald's. How about 4 stars because McDonald's is always there to satisfy our cravings for greasy burgers and deliciously hot & salty crisp fries. If your fries don't come hot... make'em give you fresh ones darn it!!! read more

The way the workers treat their customers is beyond wrong and rude. They need a long lesson on what customer service is.

I have never been so impressed with a McDonald's in my life. Not sure if this is a new thing for McDs or if it was just because it was Super Bowl weekend but the customer service was absolutely incredible. They brought the food out to our table where we were waiting with a number sign, the food was timely, the manager was courteous, and someone even asked to wipe down my table before I sat down. Very happy that I decided to eat in this time rather than going through the drive thru! Thank you so much! read more

It's McDonald's What Else is there to know? Why Bother with a review? You already know what you are going to get!

i wish i could give zero stars!! every time i come in here they mess up my order, dont give me what im asked for or gives me someone elses order. ive went in multiple times and complained, ive called and complained. they still dont care. i ordered a big mac just today and my bread was stale, the manager literally told me to go to taco bell and have a great day. no refund, no new sandwich. nothing. dont waste your time here!! read more

If I could I would give the experience I had here a zero rating. I pulled into the drive thru yesterday morning to try the new "MCGRIDDLES FRENCH TOAST" and when ordering because I don't eat pork and McDonald's stop selling steak but I order my McGriddles French Toast with no meat only egg and cheese. I notice the price $4.19 on screen was the same as if I would've gotten the bacon and sausage. I asked isn't the price suppose to be cheaper if I'm not getting the meet which is always is when I get the regular McGriddles with only egg and cheese. The drive thru worker said the price was the same either way so I asked for a Manager. When the Manager came on he stated that the price is the same but theres something he can do. So what he did was made every Alacarte which made the price even higher $4.79. So then I explained the price is higher now and he got really rude saying that I can either take it that way or the other way theres nothing he can do for me. So I cancelled my entire order because I so upset with the way this McDonald's was treating me as a customer especially the Manager. The McDonald's IS JUST REALLY RUDE AND DISRESPECTFUL AND DOESN'T CARE ABOUT THE CUSTOMERS!!!!!!!!!!!!!! read more

Up to par with other McDonald's. Clean inside, quick food. What you'd expect from any chain this size, an American must have.

I frequent McDonalds because I like consistency; however, my hometown McDonalds lacks consistency. I'm a fan of the Filet-O-Fish, primarily because I love the steamed soft buns. At this location I'm lucky to get a steamed bun 3 out of 5 times. Without the steamed bun, it's just another fish sandwich that I can get anywhere. Having said all that, I am a big fan of McDonalds in general and I frequent them while traveling due to their overall incredible level of consistency, and I know I'm going to get a good WiFi connection. read more

Located right off I-94 at Exit 2 in Wisconsin just over the border from Minnesota, this McDonald's is a convenient place to stop on a road trip. The double drive through lanes handle traffic well and service is fast. The parking lot is connected to the neighboring Kwik Trip, but fill up your tank in Minnesota instead and save 5-10 cents a gallon. Not that anyone expects a quality food experience at McDonald's, but I had a really watery iced coffee and they were out of chocolate chip cookies, so my daughter had to settle for McDonald's Land cookies instead. read more

I'm at a loss of words for how horrible my drive-thru experience just was. I think this location is in need of a whole new staff. Order was completely wrong and they forgot half of it. Also, didn't say a word when we received our food through the window. Just handed the food over with a gross look on their face and didn't have anything to say. So ridiculous. Will never be coming back here read more

I would have to give this McDonald's a 4 out of 5 stars. Because I've been going there for the better part of 10 years now and the quality of the restaurant has only gotten better. Tho there has been multiple times I've pulled thru and their shake or frappe machine has been being "cleaned" And it seems their ice cream machine was always broken they now have mobile order so you don't have to deal with any bull crap read more

Nicest McDonalds that I've seen. Nifty seating with decent privacy between booths even though it's a compact space. Service was efficient and the fries weren't stale. It's attached to a gas station; the bathrooms are in the convenience store, not McDonalds. They were not-scary, which all I ask from gas station bathrooms on the road! read more

Just a regular McDonalds but clean and good. I am liking the all day breakfast. This mcdonalds is clean and fast nothing bad to say just another mcdonalds. But I so love a double cheeseburger. read more

McDonald's is McDonald's,...but whenever we start a trip through Wisconsin, we stop here for a quick breakfast. The building is up-to-date and clean. The staff is friendly and the service is good. What else can you ask for in a fast food restaurant. read more

This Mcdonalds is located in Hudson, WI kind of next to Arby's and Greenmill. The only thing that I really like the place is for the food. Even though the Mcdonalds menus are all pretty much the same, I've never disliked an item at Mcdonalds. I do not go to this Mcdonalds very often but when I have gone there I've noticed that it is small. I feel like I am always trying to maneuver around chairs or people. But as I said in the last paragraph, the food is always great and the drive-thru has a decent setup. The floors are a grayish tile, not very eye catching. My favorite food would have to be the Mchicken with fries, it never gets old. read more

Like other reviews. If they make a mistake the manager will not even make eye contact, sorry, or how be make this a better experience. We are local they make mistakes ALOT. read more

Don't ever bother with this mcdonalds its a joke me and my sister went here got sick from there food and the manager wouldnt refund us our money because he claimed we needed our receipt first read more

This new sit down style that corporate has implemented at this McDonald's is not working for them. It either needs to be better staffed or just taken out because this is a big travel location and quick trip access. The staff are great and friendly, but the sit down style has tripled or even quadrupled the time that is spent waiting for your food and makes the flow of work incredibly inefficient. This makes us not want to come back to this McDonald's because we are not going here for a 30 minute wait for food. I assume that many other people also feel this way and are generally not happy with there experience like my family wasn't. I give the employees 5 stars because they are doing there best in a less than ideal situation, but I give this review a 1 star because than hopefully corporate or the people who make the decision for this McDonald's will make a change for the better. If there are no changes made we will not be coming back. read more

Well i can not agree with the other posts except to say the food is on par with other McDonald's i've visited. I am a Hudson resident and visit almost daily for coffee and some times breakfeast or dinner. I can not tell you how many times i've had to be asked to pull out to the waiting area for food and even coffee. I know that at times things get busy but it's almost every time, and maybe i could excuse that but just for coffee? come on, can't you guys make more than a pot at a time? I've complained to there mangers and district managers to no avail. I like there coffee but it's almost not worth the hassel to get it. I guess starbucks or dunn brothers will be my new destination, too bad because it seems so easy a fix. Add another coffee maker! read more

I was just at the Hudson McDonalds , I was in there second drive thru lane i was sitting there waiting to give my order while 5 cars in the other lane went thru before me , There excuse was the other person that was takeing orders was on a break really i am very dissapointed I ordered an Ice coffee and i still had to wait at the window for another 10 minutes to get that ,,, Very poor management read more

One of the worst McDonald's experiences ever. Restaurant was filthy, it took forever for a person to take our order, we waited 10 minutes for our food and when we finally got it, the fries were cold and the Happy Meal was incomplete. I won't be going back. read more