Came here for a one day trip and stopped by Kapaa store before heading to the airport. Presentation is not what I expected. I ordered a sausage mcmuffin with egg and was presented with my sandwich actually showing. It was like they rushed the wrapping. Other diners noticed it and laughed and shook there heads. Never expected this. Recommend training. I worked for McDonald's over 30 years ago and it was the best starter job. Presentation and customer service is what brought customer's coming back. No one smiled, not a friendly experience. It could be a lot better. read more

I visited McDonald's in Kapaʻa, Kauaʻi, Hawaii [4-0771 Kuhio Hwy] on Saturday, 01/24/26, around 7:30 AM. I decided to order one of the local favorites: the Portuguese Sausage, Eggs & Rice Platter, priced at $6.69. The breakfast tasted very good, especially the flavorful sausage. The platter was even better after adding a little salt and pepper to the eggs and mixing everything together. The drive-thru line moved at a nice pace, and the food prices were affordable. I also loved spotting roosters roaming the parking lot, which added to the island's charm. Overall, I'm glad I stopped by this McDonald's location in Kapaʻa. I only wish the epic Portuguese Sausage Platter were available at McDonald's locations in other U.S. states. Nevertheless, I appreciated the uniqueness of the food offerings on Kauaʻi. read more

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We travelled 2,600 miles... Over the Pacific Ocean... Crossing the Tropic of Cancer... Flying Past the other Hawaiian Islands... Landing on the beautiful Island of Kauai... And what Exotic Culinary Destination did we end up at?? Load... Loadin.... Loading... Loading Complete! Alright, Hit it J.T.! "Ba-Da-Ba-Ba-Bah... I'm Lovin' It!" Yeah, that's right! Mc'y Mutha F'n D's!!! And just like Justin Timberlake's little jingle that made all us all smile... (Heck it even made the Happy Meal Box smile, IYKYK) The lunch that we ordered for our 2 oldest daughters also made their little faces light up with joy when they cracked open their Happy Meals. I mean... Chicken Nuggets, French Fries, Apple Slices, a Drink... And a toy?? You would probably have a smile on your face too. This location isn't vastly different from any other McDonalds you might frequent back on the Mainland, except they do occasionally have some Local/Regional Specialties that would be fun to experience: -Deluxe Breakfast with Portuguese Sausage, SPAM and rice... -Taro filled Pies... -Royal Kona blend Iced Coffee.. -Haupia Pies... And of course, above their front entrance it greets you with the word "Aloha", the salutation of Hello (or Goodbye) in Hawaiian as you walk in the front door. In my opinion, I love how an International Brand like McDonalds strives to maintain its consistent standards of how their food tastes no matter where you are in the world, but allows for small regional nuances to appeal to the local market that you are in. Of course, I like most people like what I like, and no matter where I am at in the world... If I'm going to McDonald's, I'm always going for the Quarter Pounder with Cheese Meal with either a Mr. Pibb or Dr. Pepper and sweet and sour sauce to dip my fries. And after I'm done eating' You know I'm singing.... Ba-Da-Ba-Ba-Bah... I'm Lovin' It! read more

McDonald's - McAloha from Kauai! - Fast Food Near Me - Kapaa, Hawaii

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They got my order wrong wouldn't recommend when I order something I should at least get the right thing at the very least

Now this is a Hawaiian McDonald's with spam, Portuguese sausage and rice. Service was under five minutes with a smile! I wish all McDonald's would have this kind of food and staff! read more

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I don't think I've ever sat in a McDonald's drive thru line for over 30min before today. If you want the slowest service ever, visit this location. read more

Food was as expected with a few island treats. Love their pies are still fried! Service was drive thru only at 7am and it does not state that anywhere. We were planning to sit inside but wound up eating in our car so I can't rate ambiance. read more

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If I can give zero stars I would. 7-11 parking lot was packed packed, so I couldn't go there so next best quick stop was here. BAD CHOICE. To be safe ordered what I thought was a #1 egg mcmuffin meal with large orange juice. Only thing they got right was large orange juice. They gave me no hash brown which I noticed and went back in and got. But when I drove away and wanted to eat I realized they gave me a sausage mcmuffin instead of the regular egg mcmuffin. I HATE sausage mcmuffin as I didn't even buy it back when it was just 99 cents. I did decide to take one bite to see if it got better. First bite spit it out, not only did it taste the same, it had EGG SHELLS in that one bite. At least I know they use real eggs, but I just threw that crap away. No time to drive back there to complain just do not come here as workers are incompetent. This place gets negative 5 stars if I can. read more

McDonald's is bad for you but unfortunately it makes up lots of my happy childhood memories. I remember Sunday mornings, right after church service, heading to Lihue McD's. Oh the memories! Spending the afternoon jumping and playing in the McPlayground. All us kids would slide down the slide then grabbing a bite of our cheeseburger or McNuggets before running to the McBall pit. Wipe off the soft serve on our pants, wipe our mouth with our sleeves. Stinky socks jammed back into shoes in McCubbies. Wiping off our play sweat with McNapkins. On the ride home in the church van we'd play with our McToys and make houses with our Happy McMeal boxes, good ole McMemories. And so the other weekend, my mom requested a McOrder of everything not really McHealthy. She hardly eats fast food. Don't tell me these memories are false memories made up of dreams and stories other kids told me during recess! This can't be happening! Then I remembered, McDonald's day was always my Dad who took us out! How I still love McDonald's! read more

McDonald's - Caramel Iced Frappuccino - Fast Food Near Me - Kapaa, Hawaii

Added Tomatoes on my McChicken and they forgot it for the 30th time, and forgot my wrap, but managed to remember to put in the sauce for the wrap, shame read more

I am in awe of Karen, our cashier. She was zipping around like an Energizer bunny, filling orders for curbside and drive through while taking orders at the counter. She was pleasant and efficient. I saw someone at drive through, and another in the back and this trio was working at lightning speed between 8-8:30 this morning (3/9/23). Even though the Spam breakfast tempted us, we ordered our Egg McMuffins and they were hot and good. read more

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Service was slow and this is a drive through only. The person. Taking the order acted like he didn't wanna be there. If that isn't a job for you then find something else. Customer service is not your forte. They don't even have any taro or haupia pies available EVER!! the fried apple pie was crunchy but barely any filling. The guava and cream pie was alright. Needs more guava flavor and it was not warm at all. read more

McDonald's - Fried apple pie - Fast Food Near Me - Kapaa, Hawaii

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Hadn't eaten here in a while. Now I know why. WORSE chicken sandwich ever!! Actually, no taste what so ever.. Fries like wet noodles. How do they even stay in business!!!! read more

Manager was screaming at employee for no reason at all. I came to see if my order was ready and it just had not come out yet, so the cashier went to find my order and the manager insisted I had received it, which I had not. Then the manager yelled at the employee saying "what is that on the counter?!" And it was somebody else's order. The cashier who was being yelled at was calm and apologizing to the manager even though she did nothing wrong. Manager should be fired, I can't imagine working for such a toxic manager. read more

Got two large fries.. asked of they could fill them to the top they said that is there standard.... Literally the only mcdondals I have ever seen do this and this is with no fries eaten and they do this EVERYTIME! read more

McDonald's - Fast Food Near Me - Kapaa, Hawaii

They will get your order wrong, stare at you blankly when you explain it to them, then a very ignorant manager will argue with you. It's astonishing. read more

Trash service and trash people. Ordered a couple cheeseburgers and fries. Fries were cold and were filled up about a 1/3rd of the way. The bag was handed to us without a word from the dumbass teenager working the drive thru. Avoid this location. read more

I just ordered a mcgriddle and mc muffin and i got the mc muffin but son got a biscut through the drive through and thats not so fun because i ordered less than 10 minutes ago my son is unhappy and this is why you should order inside people read more

McDonald's - Fast Food Near Me - Kapaa, Hawaii

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Very unorganized. Ordered two items at the counter and had to wait a while. Even had to approach the counter several times to inquire about my order. And the numbers disappeared off the board before we even got our orders! read more

Ice cream machine down. Surprise Surprise. That also means no Mcflurrys. Could have said something when we were ordering or before we paid. Only option given was a small shake. Why would you ask what size I want if you're only willing to give me a small shake? At least compensate by offering a medium. Or throw a cookie in or something! I just chalk it up as this location sucks. Replace all your burnt out lights too after the maintenance guy works on the ice cream machine. First McDonald's I've ever been to thats looks unwelcoming. read more

Fairly not busy location. Waited 10min for that freshly baked taro pie and boy was it worth the wait! It had a crispy shell and the inside is just e right amount of taro sweetness. Yummmmm..They don't have the saimin as I had seen in another McDonald location and everything else on the menu is pretty much the standard ones. They also offer mobile order and pickup. Staff here are nice and place is big enough for family sit downs. read more

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Am I giving McDonalds fried apple pie at 5 star? You bet your bottom I am!! Delicious! Hot and fresh with a nice crunch. Brings me back to my childhood. I had two while on vacation in Kauai. It's always a go to when on the island. Why oh why can't McDonald's bring this back on the mainland. If somebody is seeking out an apple pie, it's not to be healthy. Might as well get rid of the baked crap and put it in a fryer. read more

McDonald's - Fried apple pie - Fast Food Near Me - Kapaa, Hawaii

Being a visitor, I love the local food items: Guava Pie Island Coffee Spam, eggs and rice Love it. read more

McDonald's - Wow lobster roll at McD's in Kauai. - Fast Food Near Me - Kapaa, Hawaii

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Only reviewing for the Haupia pie which was about $2.50! That's all I got. Came around 11 AM looking for the taro pie I saw some reviews on here. They instead have a Haupia pie (coconut milk and cornstarch based -- I had to look up what it was). It was a hot, flaky, delicious crust with a light pudding-consistency coconut inside. The flavor was very light - I could barely taste the coconut so that's the downside. However, the crust was honestly the highlight (I added some pics so you can see). If you're passing by, it's worth stopping in for the price. That's all! read more

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They scammed me, I ordered a 4 pieces Chicken nugget and i only got 3. what a bad service they did!!. I hope they will learn how to count how many nuggets they give to their customers if they're gonna charge $3 or more for it! i am very upset with this poor service they did! read more

Online it said they do dine in, we went walking and the sign says drive thru only. They should either update their info or let us order inside. We also tried doing curbside pick up but it also required us to go through the long drive thru line. Please update your info read more

Stopped by for breakfast to order off the "local menu." I had the Portuguese sausage, egg, and rice. You get 3 pieces of sausage that weren't cut too thin and were about 2.5" wide. The lady taking my order didn't speak English very well. She was very lost when I ordered my breakfast and a drink. So, ordering took a lot longer than it should have. read more

Service was good. McDonald's food as expected Hawaiian island menu *Rice, eggs & Spam *Rice, eggs & linguisa *Rice, eggs & combo *local fruit pies Unfortunately, they recently discontinued the SAIMIN . I'm from the mainland, my kids love noodles and I had been hyping up island McD's Saimin to my kids but it's no longer avail. read more

Their service was fast but inaccurate. We ordered a large chicken nugget meal and two M&M McFlurrys with extra M&M's and they were wrong. Our McFlurrys didn't have extra M&M's but it had Oreos in it, then our meal was a medium instead of a large. When we asked if they could change it they only changed the medium drink to a large and left the fries medium and kept our McFlurrys with Oreos and M&M's soo yeah. I usually like ordering from this McDonald's so it was disappointing that our order was wrong and we didn't get our order corrected. read more

We all know that McDonald's is the place for cheap eats, but what is cool about McDonald's in Hawaii is the local menu. Order some eggs, rice, and Portuguese sausage. It is breakfast food, but it is available all day. Add on some spam too if you want to upgrade to the deluxe breakfast platter. The taro pie is a must-try. The pie is crispy, and the taro filling is so yummy. There are only a few McDonald's on the island, and this one is open 24/7 and is located in Kapaa. The drive-through line moves relatively quickly, and the staff has a lot of patience. McDonald's usually is not on the radar during a vacation, but put it on your list to try the taro pie. Also, it is one of the extremely few places on the island open 24/7 so if you are out late at night and need some food, you can rely on good old McDonald's. read more

McDonald's - Portuguese sausage, eggs, and rice - Fast Food Near Me - Kapaa, Hawaii

This place NEVER gets the order correct. They always make you pull around and sit. Better off going somewhere else read more

This review is for the Taro Pie.....it is so yummy and only available here on the islands.The crust is deep fried and the taro is nicely sweet w chunks of taro. It is def a stop everyone must try at least once. read more

McDonald's - Taro pie - Fast Food Near Me - Kapaa, Hawaii

It's McDonald's but in Hawaii. Much more expensive no change in regular food quality. Only difference is the local breakfast. It offers breakfast options eggs rice and Portuguese sausage or sweet sausage Not bad for a cheaper island breakfast read more

did the drive thru on the way home to mainland before Lihue airport. Chicken nuggets - 10 piece is $4.79, 20 piece if $4.99! What in the world! It's a conspiracy to get people eating more than necessary , LOL. DId try the FRIED banana & Taro pies. Something different, and just good while fresh. The banana is more like a puree though, and the taro pie has a few bits of whole taro. If you're Filipino, it tastes like turon and the taro one is like guinataan in a crust! Not a mainland item, so had to get them. After a week of eating Kalua pig, spam musubi, chicken teriyaki and island fried chicken, the mainland style food was a welcome change. The drive thru is a little odd though - it looks like the same place for entry And exit, and a really tight turn to get to the pay window and order pick up window. It looked like a lot of cars have scraped the guard rail negotiating that turn. read more

Can't eat McD's very often but sometimes...when you are in a hurry and have a lot to do, not a bad option for a fast pickup which is what we did. read more

They just re-opened this week. The old building was torn down and a brand new building replaced it. It's a point of reference for driving in the area though and its back again. Fancier building, same food. read more

McDonald's - New building - Fast Food Near Me - Kapaa, Hawaii

We just got food at this location, when we got home we realized our big mac was missing. The workers were good, nice to us. But it's really shitty to get home all the way up the hill 15 min later and find out our big mac is missing when we paid for it and we don't really order mcdonald's. Yeah we could have checked before we went uo but we should have to ‍ read more

They had the banana pies super good, spam and eggs super good they also had mcdouble and small fries for $3.50 not bad for Hawaii standards. All of these items I had over my 6 days of my trip. The reason I'm giving 3 stars every time we would go into this McDonald's the womens restroom was broken. What was really sad I noticed a common theme every where we went their was a wait for a womens restroom! read more

Had to stop in for the fried guava pie! Yes, I know it's true. Me at a McDonalds? What was I thinking? But hubby Tom had just heard the radio advertisement that guava pie was back so on our last trip through town, on the way to the airport, we just had to stop in. Well, this is one of the cleanest McDonald's I have ever been in. They also serve Kauai coffee, and the local dishes including spam, eggs and rice. We ordered and we were served within 1 minute. What a great place to stop on your way to the airport! read more

Only a fan of this place because of the spam and Portuguese sausage breakfast and the haupia pie! Otherwise... as a whole I don't eat there. Only in Hawaii!! Instagram @planefoodies read more