A Tuesday afternoon at approximately 1:53 PM. I came to McDonald's and this store is always very busy. I wish that they would hire more employees during peak time. The last time I was here, the employees were running like their heads were cut off. And sadly, my fish sandwich tasted like the cooking oil needed to be changed. This time everything I ordered, which was the new Mac Arch and a large french fry. It took a while to be served, but like I said they were pretty busy. I would not have waited so long, but I had some codes I needed help with for my order. My food was fresh and my fries were extremely hot and well salted, so I was satisfied. If I can learn how to put in promo codes at the kiosk or in my app, I won't feel the need to disrupt the busy employees with my order. So I will be back because it is a place of convenience, but like most fast food establishments, you get a hit or miss, especially during peak time Today was a good day read more

They messed up my order last week so they gave me a replacement order so I have my husband get it and once again they didn't only mess up the forgot the fries and the drink!! Is it really that hard !!! I can't wait till robots take over their jobs for good bc apparently they aren't doing anything to fix their wrong foods they're giving out!! read more

I'm a fan of the hot honey crispy sandwich. I was so glad to see that they added something new to the menu. Not only do they provide you with a hot honey chicken, but they top it off with shredded lettuce and something called jalapeno crisps. I had to look up the jalapeno crisps just to make sure I wanted them on my sandwich. They were absolutely delicious. Like jalapeno potato chips. I always order on the app so I can just pick up my order quickly. This time they actually met me curbside. They don't usually and they make me walk in and get my order. The restaurants always clean. Usually a few folks inside, but most people use the drive-thru read more

I'm lovin' it! Every once in a while McDonald's got some good happy meal toys and new foods and McFlurrys. They've got S'mores McFlurry currently. My favorite obsession right now is the Happy Meal Lil Mcodnald's toys. They're so cute and tiny! I probably won't be able to get all 21 toys but I will try by end of July '25. This location has two drive through lanes and is super quick. It's right next to the gas station. Download the app to rack up points and coupons. I love redeeming 15% off $20 and getting happy meals for $1 randomly. Hopefully I join the million point club one day ha! read more

McDonald's - Lil McDonald's July 2025 - Burgers Near Me - Las Vegas, Nevada

These people are such a joke. If they don't mess up your order, they'll forget the condiments that you asked for when ordering and that were clearly added on the screen. How hard is it to read the order on a screen or piece of paper and put items into a bag? read more

i always order extra cream in my coffeee n they never add it i always have to tell them today im working order uber eats they charge me almost 8$ for coffee n still can't get it right read more

McDonald's - Burgers Near Me - Las Vegas, Nevada

Everything was great but what really stuck out was the young man at the drive thru window, Davion. He not only did his job but went that extra step and went above and beyond. Davion had a great smile on his face and was so personable the whole interaction. He is definitely an asset to that establishment. read more

I have been to many McDonald's but this has really done it. Unfortunately the service was the worst I've encountered in many years. When it came to the food preparation, I am 99.9% I can make a better Big Mac than the one I received and I haven't worked in a mc Donald's in over 24yrs. Seems like these employees just don't care at all. read more

Everyone admires and adores Elan! Elan at McDonald's is absolutely wonderful. He confirmed my order with care, greeted me with a genuine smile, and even complimented my personality. He patiently walked me through how to use the deals and coupon codes in the app, which can be a little slow sometimes, and made the whole process easy. He leaned out the window so nicely to take my card. He is so diligent, welcoming, and meticulous, and I truly think everyone should be more like him. Elan deserves a raise asap! read more

I always order the same thing -- a double cheeseburger with no pickles -- and I usually stop at this location when heading to IKEA. In the past, my experience has been fine. Unfortunately, my most recent visit was extremely disappointing. At the payment window, there was no greeting or acknowledgment -- just the card reader pushed toward me. And this was done by an extremely heavy white young man, obviously clearly a gay gentleman and again I have no problem with any gay people. I have a problem with the disregard of customer service and rude and disrespect, Then, at the pickup window, I was handed a sweet tea even though my receipt clearly showed unsweetened tea. When I politely pointed this out, the employee became defensive and rude, making comments completely unnecessary to the situation. The tone and attitude were unprofessional and disrespectful. After waiting an additional eight minutes, I received my order and asked for a straw, which was thrown into my car rather than handed to me. When I checked the bag, the sandwich had pickles all over it -- the one specific change I asked for. So I had to go through the drive-thru again. The second time around, the attitude continued. The bag was dropped into my hand with no confirmation or apology, and when I asked to speak to a manager, I was told none were available because they were all in the back cooking. I completely understand staffing challenges and busy shifts, but basic respect and attention to the order should still be standard. This visit felt negligent, dismissive, and not reflective of the customer service that McDonald's promotes. I will be reaching out to corporate because experiences like this should be addressed. I truly hope this location can improve, because it's convenient -- but based on this visit, I cannot recommend it at this time. Unless you like to be talked to and treat it like your dollar that comes into a multimillion dollar excuse me multibillion-dollar company means nothing to anybody. The staff should not be this disrespectful and rude. They have signs posted at the drive-through windows that say being rude cursing at the employees will not be tolerated. Your order will be canceled. Well what about when they're that way to the customer I do not recommend this location definitely not. They got a lot of retraining and focusing on customer service skills that need to be done. read more

This has to be the slowest McDonald's in Vegas. It doesn't matter if you drive thru or go in, you're in for a wait. We often get the wrong food, or shorted food. This is the last time I visit this location. read more

This is the temu of McDonald's! Why is there never any ice in our drinks, ask for extra and U have watered down ice cubes in their watered down sodas with their ice cold fries and cold food, fries colder than the drinks. There's only 2 actual people that work their whole life have common sense and are friendly. I'm mad I live so close to this place. Depending on how I'm feeling I will go to rainbow and warm springs or the Tropicana and ft Apache store. Don't even go inside this place, they just look at you like you're not supposed to be there read more

I don't normally write reviews for fast food places, but the fish tank was awesome. It is well maintained and great to watch. The workers here are also very efficient and I enjoyed the food. Definitely one of the better mcdonald's read more

Miguel is not professional and should not be a manager. I only ordered a hot and spicy, 10 piece nuggets, small and medium fries, and they did not give me my 10 piece nuggets. When I came back he refused service and told me I will need to go back to another McDonalds, Fuck Miguel read more

Fanciest McDonald's ever. When you order they give you a number to set on your table and the staff brings your food to you. The staff is friendly and helpful. Check out their aquarium. read more

McDonald's - So fancy here in Vegas. - Burgers Near Me - Las Vegas, Nevada

I've only driven thru this location, and I was skeptical since it's attached to a gas station, but all of the staff are friendly, they got my order right both times, and the food was prepared correctly and tasted good. I don't understand people who downvote a McDonald's - it's the original fast food restaurant, not a Michelin starred steakhouse. read more

This is the McDonalds she told you not to worry about... This McDonald's is the only one I've ever seen with a giant aquarium with a ton of good sized fish that you can sit up close to and watch them while you eat. The inside is clean and the exterior has a sleek and modern design. As an added convenience, this McDonald's is connected to a Terribles gas station. It also has a drive-thru with a double lane feature. read more

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This is the best McDonald's I have been to. My boyfriend and I stopped in for a quick snack, and we were not disappointed. I couldn't get the app to work on my phone ahead of time, so I used one of the four self kiosks inside instead. It was simple to use. After ordering, we sat down in front of the fish tank, which we were both surprised to see. Our order took several minutes to come out due to us ordering cookies, but we were entranced by the fish so it was ok. Our fries, smoothies, and cookies all tasted delightful. It was a great visit! read more

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I went for a hike/walk at the Henderosn Bird Viewing Preserve. When I'm out early, I generally stop at McDonald's for an Egg McMuffin. As I was about the leave the Preserve, I got the handy McD's app on my phone, chose this location because it was on my way home and would be easy off and back on the 215. I placed my order and left the Preserve. When I arrived, I checked in but there was no eat in selection so I opted for curbside delivery and listed my spot as zero which doesn't exist. I then walked into the store and explained what I did to the woman taking orders. She immediately checked and saw the order, got it ready and handed it to me so I could eat inside. I took a seat near the window along the drive through side. It was a standard egg McMuffin, something I like. A large orange juice along with thge McMuffin completed this quick breakfast. This McDonald's is attached to a Chevron station. When leaving, I drove through the front of the station so I could exit on Sunset so as to get back on the 215. I did notice that there were two lines at the drive through. I'm glad that I'm not a drive through kind of person. This was a good stop. I was here about 10 minutes and it is easy in and out for me. Skip the drive through. read more

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Staff is chill and I've never had a problem. They always have my order ready for pick up. Food is good. Love the fish in the dining area. Honestly it's the customers that make or break this joint. But so far, I'd rather eat at this Mc Donald's instead of the one on Rainbow lol Thank you for your service friends read more

Do they believe in fresh food. Like no integrity just lazy. Do you eat old nuggets. Then they look crazy when you ask for fresh hot food..

No, I didn't eat any of my large fry yet. However, this McDonald's never messes up my order and the customer service is usually nice. read more

McDonald's - No, I did not eat any of my large fry yet - Burgers Near Me - Las Vegas, Nevada

so I go to McDonald's the night before to put in an order and when I picked up my order at the window, the guy told me all my order was in the bag when I get home. Some of my orders were missing so I went in the next day to pick it up. 12:30pm. There is like 7 workers/people standing around, and them ignoring guest, that's seems very professional. So I go in today to get my missing order that they forgot to put in my bag through the drive-thru, to be honest for inconvenience for me to come back to get my order they should give me something to compensate like a drink atleast!!! It's hot out and about 108 degrees! Then a guest in front of me kept on saying excuse me excuse me well everyone ignores him at least five times. Manager is name Rene I believe he seems clueless, then asked me finally if I needed something because I was standing at the register... why would I be standing at the register if I didn't need help? And that my rant for the day of my inconvenience. read more

Amazing staff! The food was mid tier but the seating elevated it. I have always been to the McDonalds on Blue Diamond numerous of times but this one tops it by far. From the crispy, hot and fresh chicken nuggets to the juicy burger patties there is no fast food in town that beats this. Not to mention that McDonalds sprite always hits after a hot summer day! #Imlovinit. read more

Ordered through the mobile app and picked food up in the drive-thru. Had to turn around after getting several blocks away due to an incomplete order that was on the receipt as being paid for. So here I am in the lobby waiting for my order to hopefully be correct this time. Lesson learned to double check the order before leaving the restaurant. I will say that the employee at the counter was pleasant. Even with a television playing in the lobby, I will say that it is relatively quiet with 6 customers inside. read more

McDonald's - a man standing in front of the counter - Burgers Near Me - Las Vegas, Nevada

They need to hire a new night staff at this location. This is not the first time I have tried to come before their posted closing hours and they have closed early.. read more

McDonald's - Blocked drive thru - Burgers Near Me - Las Vegas, Nevada

Good morning staff is absolutely awesome. The gas station parking lot is kind of crazy, but the McDonald's takes care of you. One thing I have noticed though for what you pay at McDonald's you can go to a fancy restaurant basically for the same price two meals at McDonald's or just around 25 bucks and in Vegas for 25 bucks you can get really good food. Also local is nowhere to go anyway decide to point that out. McDonald's is way too expensive and of course way too unhealthy. read more

Go here for McRib and fudge sundae only lol Mcdrive service is fast as it can be. Don't know what's inside the place. read more

Ordered through my app for counter service. Two burgers in the order had the special tag on top. The tag was correct but the burgers were not. Very annoying. The cook in the back acted like I was wrong until hey showed them the slip on top of the burgers. He then made them look up the order and realized he was wrong. There is lots of arguing going on between the workers. Not impressed with this location and won't stop here again. Ugh read more

i never leave reviews but this is just unbelievable i try to get a simple iced coffee with nuggets mind u there's no excuse for this sloppy as food the store barely had anyone in there i get my nuggets in less than a minute im like ok fast then coffee come to find out i found out why they gave me the most soggy cold gross nuggets ever my coffe taste terrible not like any mcdonald's i go to they half asses my order i would like my money back but no chance im going back over there read more

I ordered a double quarter pounder and got a regular single quarter pounder in the double quarter pounder box I don't have a car so I can't go back and get my moneys worth this meal was a extra 3$ vs the single quarter pounder I'm very upset ! read more

What happen to the old Spanish staff? This new lady is rude has hell. You ask for something and is like she's hates her life Don't be rude to people because you hate your job. Someone asked for salt and she's shaking her head not even acknowledge what the customer wants. The older Mexican ladies that were they need to come back, their customer service was excellent compare to this Shanae or whatever her name was. Fries were cold, asked for mc double with no pickles and is like she added it on my burger on purpose. Won't be going back until I see the Spanish ladies who care about their job read more

check everything before driving away! clearly one of the worst mcdonalds in history by the ratings. here is one more one star review. i ordered 2 sausage mcmuffins with egg and received one with egg and one without egg.. my hashbrowns were soggy as well! how do you give people soggy hashbrowns? read more

You can definitely go through the drive thru, but this is the absolute WORST location to order head at. I've ordered ahead at this location, and both times I've had such a difficult time retrieving my order (that I already had paid and received confirmation for) because their staff didn't want to give it to me. This time, I ordered ahead through the McDonald's app and sent my brother to go get the order. I screenshotted the confirmation and sent it to him so it'd be easy for him to pick up but I was completely wrong! The old, Hispanic lady (I later found out this was the manager) took one look at the confirmation and told him it was invalid (my brother said that my order was already sitting on the counter behind her). I ended up calling the location to see if I could personally speak to her to give my order to my brother, but she said "the confirmation is invalid, thank you and have a good night" and hung up on me! I ended up driving all the way down to this location, where I was treated extremely poorly. My confirmation was coming from the app and she was still saying it was invalid, even though the money came out of my bank account already. After she said our confirmation was invalid, she would turn around and ignore us and serve other guests. We ended up scanning our code on the kiosk to prove to her that our code was valid, to which we were still getting push back. But the kiosk was saying that our order was ready an hour ago. An HOUR ago. After a few back and forth exchanges another worker ended up giving us our hour old order, with no compensation for the time wasted and the two vehicles driving it took us driving to this location to get it. She hid behind the counter because she knew she was wrong. I really don't understand the reason for this type of treatment, we were cordial and polite but were repaid with such rude behavior. There was no effort on the employees end to resolve the situation at all, we had to figure it out all ourselves. This is already the second time I've had a problem with this lady. I will not be making it a third. read more

Great service and patience I have a big family so order was huge they took their time all food was fresh and correct! Second location we found because the first location off of rainbow did horrible had to get refunded. read more

You use to be able to say "you get what you pay for" but that's not even the case anymore. McDonald's has hiked their prices up so much that now you are paying pretty much the price of going out, and yet I still get apathetic, lazy, and flat out just dumb employees. I mean honestly the amount of times I get my order wrong from these people, and I have to sit at the window to go through and check my order with them because they can't read three sandwiches on a screen is bewildering. If you gave me a solid month to train my dog, he could put together orders better than some of these absolute fuk tards. I don't choose your job, you do. If you don't want to work there and it's so horrible, then go get a different job. Oh wait, that would require having a least a somewhat average IQ and obviously no one here does. No such thing as work ethic anymore. Used to be, you do your job to the best of your ability, no matter what job it was. All put the window at this establishment. You are all the laziest and rude people I know in life. Just quit working and let your mom take care of you the rest of your lives. Society might be a better place. read more

I hardly ever indulge in fast food but sometimes when the times right I do. The customer service is trash at this location , probably cause it's not 24/7 anymore and ppl are always entitled any way all I ask is to get my order right. I'm so nice I say please and thank you. I get it. Life is tough especially working late but come on. If you're gunna be rude at least get the order right read more

The food (when I eventually received it) was fine. The pickup process was chaos and extremely poor. Bad staffing choices on a day with a special $1 Egg McMuffin promotion going on (particularly with egg prices what they are today). The problem is: this location's drive-thru orders are handled poorly on a regular basis. This one event was the worst I have experienced, but other visits over the past few months have been very poor as well: long delays/waits for orders taken, waiting to pay, and waiting for food hand-offs. I can tolerate a lot of poor service, but this was a whole new low. If you are craving McDonald's, crave it at any other location besides the 6480 S Durango location. read more

WHAT IS THE POINT ON ORDERING ON THE MOBILE APP!?!? I was on a 30 minute lunch break and I order before hand because of the limited time a had and when I enter the restaurant no one greeted me or asked me if I needed help. Me and another lady were just standing there waiting for 15 minutes. I had to wave down a person twice and the second time this Filipino guy in black said I'll work on that right now and slowly stacked the adult happy meal boxes on top of each other just took his sweet time. So I left and grabbed something from the gas station store and came back with only 2 minutes to get back to work. I swear this location needs to work on dividing it's employee to work half on front orders and the other half to work drive thru line. Not all five of them working the drive thru. Stupid I swear! read more

McDonald's - The Cactus Plant Flea Market 10 piece Chicken McNuggets Box - Burgers Near Me - Las Vegas, Nevada

Longest drive through lines ever!!! After going here 3x now, food order was incorrect. I pointed it out times 1-2 and the replacement order was still incorrect. On the positive side, everyone is typically pretty friendly. This McDonalds is connected to a gas station if you are traveling near the 215. read more